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cazz86
Last reply · posted in DISH Network Support Forum

Panorama Italiano channels don't exist!

Hello,

I have a VIP 612 receiver. I attempted to add the Panorama Italiano package this evening and was surprised to find that only ONE of the EIGHT channels in the package became available to me. I gained access to RAI Italia (Channel 9845) but none of the other channels appear in my guide. Furthermore, I'm unable to manually go to those channels. It's as if they don't exist.

I went through the whole process with the basic and advanced customer service reps and nothing. Downloaded programming schedule, ensured the channels wouldn't show when the guide view was changed to "All Channels," and unplugging my receiver several times. In the end, the advanced rep offered to mail me a replacement receiver. Although the reps tried to be helpful, they did not seem to be the most competent around.

Could any of you pros shed some light on what the problem could be??
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boba
boba
cazz86 said:
Hello,

I have a VIP 612 receiver. I attempted to add the Panorama Italiano package this evening and was surprised to find that only ONE of the EIGHT channels in the package became available to me. I gained access to RAI Italia (Channel 9845) but none of the other channels appear in my guide. Furthermore, I'm unable to manually go to those channels. It's as if they don't exist.

I went through the whole process with the basic and advanced customer service reps and nothing. Downloaded programming schedule, ensured the channels wouldn't show when the guide view was changed to "All Channels," and unplugging my receiver several times. In the end, the advanced rep offered to mail me a replacement receiver. Although the reps tried to be helpful, they did not seem to be the most competent around.

Could any of you pros shed some light on what the problem could be??
Click to expand...

Wouldn't it be nice if DISH CSRs new what satellite you needed instead of wasting your time.
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Claude Greiner
Claude Greiner
Yea RAI I Believe is on 119. The rest of the channels are on 118.7
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C
cazz86
Claude Greiner said:
Yea RAI I Believe is on 119. The rest of the channels are on 118.7
Click to expand...

Here is the next logical question, gentlemen....

How can I set up my system to draw from that satellite? Furthermore, will I lose any other channels as a consequence for doing so?
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dangue
dangue
cazz86 said:
Here is the next logical question, gentlemen....

How can I set up my system to draw from that satellite? Furthermore, will I lose any other channels as a consequence for doing so?
Click to expand...

Call Dish, they'll have to swap your existing set up for one that views 110, 119, 129 and 118.7. Since you just subbed to an international package and can't receive the channels, I believe the swap will be free (not positive on that).
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C
cazz86
dangue said:
Call Dish, they'll have to swap your existing set up for one that views 110, 119, 129 and 118.7. Since you just subbed to an international package and can't receive the channels, I believe the swap will be free (not positive on that).
Click to expand...

Hey all,

I'd like to genuinely thank you for helping me and solving my problem in the first frigging post! The Dish CSRs are truly useless and my issue would have never been solved if I followed their scripted troubleshooting recommendations.

I called and requested to speak with an Advanced Tech Supervisor. The supe told me that I would need to install a second satellite because my dish was already pointed at 3 satellites and that it couldn't handle a fourth. I was like, WTF!? So you're telling me the technology does not exist where 3 satellites is some insurmountable number?? After about 5 minutes of being on hold, the supe determined that there WAS a satellite model that could handle four but only someone from the tech department could input the code to request it. WHATEVER, lady. Just get it done. 5 more minutes on hold and she comes back to say that she can schedule an appointment for a tech to come to my place but it would cost me $15.

I told her that was absurd and would NOT be happening based on the principle. Not only did I have to solve this issue on my own (with your direction, of course), but now I need to avail myself for the tech appointment and need to mail back the replacement receiver they're sending me.

In the end the supe waived the $15 and gave me the Panorama Italiano package free for 2 months. YEAH THANKS!

In closing, you guys saved me on this. You're all the best!
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Ham Radio 2.0
· posted in Ham Radio 2.0

I Took Ham Radio, Meshtastic and Meshcore to Las Vegas

Time for another AWESOME video from Ham Radio 2.0!


View: https://www.youtube.com/watch?v=BJuVBittpm0


Direct YouTube Link - I Took Ham Radio, Meshtastic and Meshcore to Las Vegas
Ham Radio 2.0 Website
Ham Radio 2.0 on Facebook
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TFLEV
· posted in TFLEV

This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!

Time for another AWESOME video from TFL Electric Vehicles!


View: https://www.youtube.com/watch?v=rVPpv2ZvbFU


Direct YouTube Link - This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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Take It as It Comes - Steve Winwood
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Take The Money and Run - Steve Miller Band
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EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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The Long Run - The Eagles
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Long Train Runnin' - The Doobie Brothers
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in TV Shows

The Diplomat (Netflix)

Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
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K
klang
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
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meStevo
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
meStevo
Renewed for season 5.
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klang
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
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KAB
KAB
klang said:
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
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Great ending, but it ran in circles most of the season.
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M
mheisen
Last reply · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
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Almighty1
Almighty1
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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mheisen
Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
Click to expand...
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
Almighty1
mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Click to expand...
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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slow_poke_pete
Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Click to expand...
Might be worth just to ditch the hopper plus. No issues here on h713
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slow_poke_pete
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/nKMpQ3UNenY


Direct YouTube Link - Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts
TWIT's Website
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· posted in TWiT Tech Podcast Network

AI Is Turning Wannabe Hackers Into Cybercriminals #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/I_zmwUPcv50


Direct YouTube Link - AI Is Turning Wannabe Hackers Into Cybercriminals #shorts
TWIT's Website
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· posted in TWiT Tech Podcast Network

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Time for another AWESOME video from the TWIT Network!


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· posted in TWiT Tech Podcast Network

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Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=psVDWmJn7e8


Direct YouTube Link - Responses to PHP Flash Alert
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· posted in TWiT Tech Podcast Network

Apple's Jump Into the Touchscreen Laptop Market

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=rLJZNojY-Os


Direct YouTube Link - Apple's Jump Into the Touchscreen Laptop Market
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