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Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in Free To Air (FTA) Discussion
As you know last week we made a change here at SatelliteGuys that some liked and others didn't. Today we hope to meet both opinions in the middle with our new Prefix system for our FTA Satellite Receiver Support Forum! More on the new Prefix system in a few minutes, but first I want to talk more about why we made the change last week.

The change was actually a long time coming, and is something I personally have been thinking about for quite awhile now. In talking with our members (and they know who they are... I am not going to name names.) they felt uncomfortable in our FTA section talking about equipment that was / is not sold by our Gold Sponsors. This is the kind of thing I do not want for SatelliteGuys, I want all members to be able to comfortably discuss ANY legitimate Free To Air Receiver here at SatelliteGuys.

As you might have seen our Gold Sponsor list has been shrinking and this has done on purpose by myself. Every week we receive inquiries from companies wanting to be be SatelliteGuys Gold Sponsors, I have turned all of them away leaving money on the table because I didn't want any more Gold Sponsors. After doing this for over a year I finally got the nerve to talk to Brian from SatelliteAV, and a few weeks ago I let him know my feelings and let him know that I was dropping the SatelliteGuys Gold Sponsor program entirely. I honestly had to do this on Pins and Needles as I didn't want to offend Brian and SatelliteAV nor any of the other Gold Sponsors. My reasons for wanting to get rid of the Gold Sponsor program was to make SatelliteGuys more independent going forward, these companies have been EXCELLENT supporters over the years and I did not want them to feel slighted in any way. When I told Brian the news I did not know how he was going to react, but to my surprise and relief he was very supportive in the move. One thing that I love about Brian is he is a satellite technology lover first and a satellite sales person second. He understands for the hobby this is a great thing and a big move forward. And in all honesty having his sponsorship and dedicated forum here has probably lost sales from other venues. I talked to Brian on the phone the other day and to me it sounded like a weight was taken off of his shoulders as well. He is a guy who is here to support the Satellite Community not just his own products and is a true friend to the entire FTA Industry. I should also add that move has NOTHING to do with money, if you know me you know I don't operate SatelliteGuys to make money... and they also know that I personally am the first to reach in my own pocket when we don't have enough ad revenue / Pub Memberships to cover our server, bandwidth, equipment and software fees. So in the beginning of 2014 you will see the Gold Sponsors go away, why 2014 you might ask? Well I have contracts and the sponsors are paid up through 2014. I am a man of my word and will honor the contracts I have in place.

And that is the HONEST reason for the changes made. Its good to finally have that off my chest.. I wanted to say it before but did not want to offend anyone.

Now the next question that will come up is why don't we just add a sub-forum for each FTA satellite maker, and while it is possible there are technical limitations in us doing that as well, with the main problem being the "Forum Exclusion System" that we use. The Forum Exclusion System allows members to remove forums from the forums listing that they don't want to see. This exclusion system only lets users hide so many forums. We are now to a point where we have so many forums that people will not be able to hide many of the forums they don't want to see.

The Solution is now in place and it will work going forward in the Satellite Receiver Support forum and that is when you post a new thread in that forum you will be asked to select a receiver maker prefix for your message. When your message is posted it will show that receiver makers name in the topic such as "[TRAXIS] How do I add a new satellite location?" While not quite as good as individual forums it will make it easier for members to find what they are looking for. I do plan (as time warrants) today to go through older messages and give them prefixes.

The current Maker Prefixes are as follows - Amiko AZBox Captiveworks Coolsat CNX Digiwave Fortec GEOSATpro Golden Media Openbox Optibox Pansat Sonicview Traxis Viewsat 4DTV OTHER. To make it impartial they are listed in ABC order. Missing makers can be added as needed. It should be noted that we are only interested in supporting the North American Free To Air Market and will only be offering support for boxes used here in North America.

One more thing I should point out, while I am trying to open it up for everyone to discuss all makers of FTA Equipment there is one thing I will NOT support here at SatelliteGuys and that is discussion / promotion of what I am calling the "Raindeer" (Yes its spelled wrong..) service. I can not in good conscience allow promotion of this service here while someone that I consider (aka my feelings) has hurt the industry and ripped off so many people over the years is a part of this new company. I will not name the person but I am sure most know who he is and know why he has been banned by almost every FTA forum out there. I do hope that other forums join us in taking a stand against this joker by preventing discussion of this service as well. If this person was not involved with the project then I would consider allowing discussion, but for now I can't. This includes supporting the Cisco Receivers used by this service as well.

And there you have it. Open, honest and hopefully to the point.

Thanks everyone for your support!
35 Replies · 6957 views
rv1pop
One additional TIP!
When I browsed the thread and read the ones I wanted, the other listed ones kept showing up until I noticed "Forum Tools" and the mark as read b\bullet. I was afraid it would mark the whole forun as read, but it did seem to mark just the thread as read. SO - Job completed. Not as quick as before, but should work OK here. TNX
chaskuchar
I have no problem with the changes. at my age, change is happening in all areas of my life. hopefully my health condition doesn't go through those changes. doc said I don't have to come back for a year because everything is working... and both the microhd's are working well. I want to say thanks to scott and the forum helpers to come up with answers to my questions and problems in the past. if not for this site to find answers, I would be a lot richer for not having to spend money on new technology. but then I would be bored. thanks, charlie
SatelliteAV
Could the receiver brand sort option be enabled for mobile apps?
Scott Greczkowski
That I don't know. I will ask.

Sent from my iPhone using SatelliteGuys
M
sounds like a good move.
brittanygarden
Staff member Pub Member / Supporter
Last reply · posted in DISH Network Support Forum
Please post your remote make/model here and any details of your issue. We are looking to collect as many examples as possible. I may reach out to you for your receiver number, but please do not post it here.

If you've already reported this to me, please repost it here so I can track all instances in one thread.

Thanks!
Brittany
23 Replies · 695 views
david_jr
I lost IR control of my H3 after the H398 update in September of 25. We were using the Harmony Hub remote system from Logitech. We have been using the H3 OEM remote to turn the receiver on and off ever since then.

H398 Software Version
bookworm370
I have a solution that is guaranteed to work.
All Hopper developers are required to turn in their RF Hopper remotes and use only IR remotes.

I guarantee you that the bug will be fixed in two days!
Try it; it will work! They will work 24 hours a day to fix it when the WAF goes into the toilet!
GRB1959
I have a solution that is guaranteed to work.
All Hopper developers are required to turn in their RF Hopper remotes and use only IR remotes.

I guarantee you that the bug will be fixed in two days!
Try it; it will work! They will work 24 hours a day to fix it when the WAF goes into the toilet!
Excellent suggestion.
david_jr
I lost IR control of my H3 after the H398 update in September of 25. We were using the Harmony Hub remote system from Logitech. We have been using the H3 OEM remote to turn the receiver on and off ever since then.

H398 Software Version
BTW my bedroom H3 does not have this problem where I am using a Harmony 650. Also has there been any more feedback? Are they still working on this or what?
Foxbat
I think I have a separate issue with our Hopper 3 when watching/recording a 4K event. I have had many instances of it spontaneously restarting when I "disturbed" it during a 4K event. I learned to not touch the remote after a given point.

But it might be the IR code subroutine and 4K that make it touchy. I'll try it Wednesday night during the NLCS Game 3.
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JeffN9
I think I have a separate issue with our Hopper 3 when watching/recording a 4K event. I have had many instances of it spontaneously restarting when I "disturbed" it during a 4K event. I learned to not touch the remote after a given point.

But it might be the IR code subroutine and 4K that make it touchy. I'll try it Wednesday night during the NLCS Game 3.
I was having similar issues last night while watching and recording the NLCS game on 148. When I tried resuming the game at one point the screen went blank and I couldn't get my H3 to respond to any remote commands. Eventually the Hopper went to a HD channel but still no remote response. After a while the Hopper went into a re-boot cycle. This happened at least 3 times. I was using an IR universal remote only.

A little frustrating to have the game broken up like that but at least the Brewers won:)
bookworm370
Excellent suggestion.
Yea, I've only been a CIO for the last 30 years! :)
Trust me, when something important breaks, they get to own it!
A
Loaded H713 software on my Hopper 3 last week. Have not seen any change in the IR/RF remote issues with my Harmony 700.
Has Dish acknowledged this is a problem and are they committed to fixing it?
I'd be happy to roll back to last July.
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J
Last reply · posted in DISH Network Support Forum
This started a couple months ago. I have 2 H3s on one network, both with 2 EHD identical 3 TB seperately powered so all recordings are accessible by all 4k & J4s (8 of them).

On one H3 (not the main one that controls the MOCA network), after it reboots, it doesn't recognize it has two EHDs plugged into it. Rebooting the EHD by their power source doesn't fix it. Resetting the network doesn't. Software h3 reset doesn't fix it. Rebooting MOCA h3 doesn't fix it but so far, after 3+ cold boots (unplug pwr to H3 with unrecognized EHDs), it finally it figures out they are plugged into it. BUT.... Then when you open a program it only partially shows series and episodes, but instead of showing recordings, it only shows upcoming airings. HELP!!!!
21 Replies · 260 views
Almighty1
Thanks JohnGalt1234 - That's interesting. I wonder are the Boot Strap versions different between a Hopper 3 only and a Hopper 3 with Hopper Plus setup as I have the later. I guess when charlesrshell is able to since he has both setups, he can do the test. Unless the bootstrap version is tied to when the specific Hopper 3 is manufactured, in my case, mines is from February 2016 when it was installed.

At least Google Search AI is saying the bootstrap version will never change and unique to each Hopper 3.

1792277626286.webp


This is probably why different people seem to either have the issue or they don't because the bootstrap code could also be tied to the hardware revision and
components other than the internal HD.
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J
Sorry about dupe images... having a heck of a time trying to post an image of other H3 that my gf text to me.
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J
Sorry about dupe images... having a heck of a time trying to post an image of other H3 that my gf text to me.
1000013035.webp
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J
Thanks JohnGalt1234 - That's interesting. I wonder are the Boot Strap versions different between a Hopper 3 only and a Hopper 3 with Hopper Plus setup as I have the later. I guess when charlesrshell is able to since he has both setups, he can do the test. Unless the bootstrap version is tied to when the specific Hopper 3 is manufactured, in my case, mines is from February 2016 when it was installed.

At least Google Search AI is saying the bootstrap version will never change and unique to each Hopper 3.

View attachment 194853

This is probably why different people seem to either have the issue or they don't because the bootstrap code could also be tied to the hardware revision and
components other than the internal HD.
The image I just sent for master H3 is on hopper+., casino is not but both Vs and bootstraps are the same.
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Almighty1
JohnGalt1234 - So you basically have 2 Hopper 3's. The CasinoH3 is the one that is Hopper 3 only while Master Bedroom is a Hopper 3 with Hopper Plus setup.
Master Bedroom uses Android TV (ATV) software so the DISH part is actually a app and will behave differently as you can probably tell the Guide's are different on the Master Bedroom which will resemble the same guide used on other ATV devices such as the Joey 4 and Wireless Joey 4. If I am correct, the CasinoH3 is the one with the problem since you did say the one dated 09/05/2026 is the naughty one while 08/15/2026 named Master Bedroom is the nice one. Usually I would expect the CasinoH3 to be the one without the problem because it's Hopper 3 only and Master Bedroom would be the one with problems because it has the Hopper Plus involved. That is why they behave differently because CasinoH3 is running the native Hopper 3 software while Master Bedroom is running the Android TV software and also it runs a app called DISH known as package com.dish.atv.launcher, the version for mines is P15403 2026100917 so it's probably the same version as the Hopper Plus software version with the date of October 9, 2026, not sure what the 17 means except maybe revision 17?

This explains it better than I can. Sorry, had to take all the ads out.

1792279578261.webp
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dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in What's Cooking?
Anyone making their own breakfast sausage? I've recently been trying different recipes, found some I like, some I've modified...
42 Replies · 3605 views
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navychop
Bob Evans Sage.
R
Bob Evans Sage.
I will look, but I don't think I have seen it. Owen's breakfast sausage use to be favorite, but I can't find it anymore. Jimmy Dean's country mild is OK also when I can find it.
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dfergie
They run Owens at $3.99 for lb and $7.99 a couple times a month at some grocery stores here, I actually was wrong, just checked a pork sirloin roast it was $1.99 a lb. (cooked it yesterday so pack was in trash)
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TRG
TRG
I will look, but I don't think I have seen it. Owen's breakfast sausage use to be favorite, but I can't find it anymore. Jimmy Dean's country mild is OK also when I can find it.
Kroger stores carry Bob Evans Sage Sausage. For me that means Smiths.

1631.webp
R
Kroger stores carry Bob Evans Sage Sausage. For me that means Smiths.

View attachment 194848
No Kroger's near me. I live in the heart of Walmart land. The only option besides Walmart is Harp's.
TRG
TRG
I live in the heart of Walmart land.
My deepest condolences.
R
My deepest condolences.
Surprisingly I moved here from the Gulf Coast due to the heat. But it has been hotter here due to the heat domes than it did down there.
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 6 views
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
12 Replies · 568 views
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cpdretired
Two bugs out and three new bugs in.🐞
Almighty1
Updated to H713 on a Hopper 3 from H712 with Hopper Plus a few hours earlier.

It brought a old problem back:

One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software.

This was a major problem with H703.

H710 removed that dependency but it's broken again.

Rick Durham and brittanygarden
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dishstaller
Two bugs out and three new bugs in.🐞
Yep. Just got a call from a customer who said her DVR buttons stopped working. Told her about the new software and had her reboot her H3, problem solved.
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bookworm370
Yep. Just got a call from a customer who said her DVR buttons stopped working. Told her about the new software and had her reboot her H3, problem solved.
Reboot just fixes it for a short time and then it's back to messed up

Try going exclusively to an IR remote and you will see the pain
Almighty1
Updated to H713 on a Hopper 3 from H712 with Hopper Plus a few hours earlier.

It brought a old problem back:

One of the problems I am seeing is that the Available Joey Software section no longer is showing the Android TV versions even after a manual software reset twice and the nightly reboot. Until it does, nether Technician Android TV download and Hopper Plus is able to check, download and update the Android TV software.

This was a major problem with H703.

H710 removed that dependency but it's broken again.

Rick Durham and brittanygarden

Within the last few hours as I did check earlier today when it was still missing, the Available Joey Software line now has added "P154 P15403" which is for the Hopper Plus that I have but my Hopper Plus software is still on P15317, I will do a Download Android TV (ATV) Software for the Hopper Plus, Joey 4 and Wireless Joey which are all Android TV devices and then manually do a check update on the Hopper Plus to update the software shortly.
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BatStang2000
This happened to me. I was outside mowing and my wife came out and said that our nieces and nephews were going to be on the Noon News. She had it on in the bedroom on our Joey3. Since they weren't on yet, I decided to turn it on in the Living Room on our Hopper3. When I selected the channel (through Dish, not OTA) the Joey3 turned itself off. When I went back to the bedroom to turn it back on, the Hopper3 did a reboot. Luckily it all finished before their story came on, but I just found it strange.
bookworm370
Has anyone noticed an FF stutter with 713? I used to be able to hit FF a few times and skip smoothly. After 713 (maybe 712), when I skip forward, there is a definite stutter for as many times as I have pressed FF.

Can anyone check on this and report back? Recorded programs and then press skip forward a few times to see if it's smooth? Normally, it just jumps to the right place after the skips.
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R
I got the 713 update yesterday.
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cpdretired
Supporting Founder
Last reply · posted in DISH Network Support Forum
Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
38 Replies · 1800 views
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B
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
S
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
look again mine says free for 1 month
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Almighty1
look again mine says free for 1 month
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

1792131071109.webp
S
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

View attachment 194817
wonder why it says that
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Almighty1
look again mine says free for 1 month
You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.

1792177553912.webp
Almighty1
wonder why it says that
Answer 2 minutes ago from DISH Care via Facebook Messenger:
1792178974514.webp
bookworm370
Thanks, I tried it on the website first. I'll try it on the hopper
Darrell S
I tried on Hopper last night. Many more offers than the website has. I even got 3 free months of Gallery. Only offered 1 month on website
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long_time_Dish
I got Starz/Encore again for 50% off for 3 months yesterday.
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Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68512 Replies · 2671723 views
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FTA4PA
Six O'Clock News - John Prine
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Bobby
It's Five O'Clock Somewhere - Alan Jackson
harshness
Somewhere - Barbra Streisand
sdfntx
Somewhere in Time - John Barry
long_time_Dish
In Time - Kit Watkins
Former member 209992
Last reply · posted in SatelliteGuys Support Center
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
540 Replies · 18287 views
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Scott Greczkowski
Was down due to an emergency update at the ISP. They did email me seconds before they took it down and apologized for the short notice.

However once the server was back online NGINX failed to start.

I was at the grocery store and just rebooted the entire server and everything came back up again.

Just got home from the grocery store I will bring in the groceries and then take a look at what NGINX failed the first time.
comfortably_numb
Was down due to an emergency update at the ISP. They did email me seconds before they took it down and apologized for the short notice.

However once the server was back online NGINX failed to start.

I was at the grocery store and just rebooted the entire server and everything came back up again.

Just got home from the grocery store I will bring in the groceries and then take a look at what NGINX failed the first time.

NGINX
The site uses Nugenix?!


View: https://youtu.be/_DhEEo5S9fg
Scott Greczkowski
Ok checked it out and for some reason the web server (NGINX) tried starting before the DNS resolver fully loaded. This is why it worked when I rebooted the machine.

Thanks to ChatGPT it had me change the NGINX config to prevent this from happening again.

With that said I can't prevent the ISP from doing emergency upgrades which was the cause of all of this.
navychop
Nature will develop better idiots.
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TRG
TRG
Nature will develop better idiots.
God help us.