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Zero327

Last reply Aug 26, 2013 · posted in DISH Network Support Forum

Before calling DISH customer service...

This should be required reading:

http://www.huffingtonpost.com/matt-walsh/bad-customer-service_b_3799574.html

24 Replies · 6117 views

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SomeDishGuy

Aug 24, 2013

I work at Dish. One of the first things new employees are told, drummed into them early and often, is that a lot of the customers who call will be rude and/or disrespectful. I have found that to be true in the many thousands of calls I have taken. I have always worked to help the customer, even when the customer is rude, mean, insulting, or condescending, and I have had a LOT of that, but I have told quite a few customers that repeatedly cursing me and dropping the f-bomb over and over will not help me resolve their issue. I watched the account of a particularly rude customer I talked to, who insulted me over and over, insulted the company over and over, screamed, yelled, dropped every possibly combination of M-Fer, F-bomb, GD, A-Hole, KMA, and others I can't remember...all because he had to wait two days for a tech visit. He hung up on me, called back 5 times in 24 hours, and did the same thing to 5 more frontline and advanced agents. Over TV, man.

I work very hard at my job, I am very good at it, and appreciate when customers tell me I am awesome, solved what others said was impossible, complimented the company, etc. Makes my day. But, I can tell you, a LOT of the reason for turnover at the frontline level is that a lot of people cannot handle being insulted, cursed, and yelled at for 8 hours a day. Takes tough skin.

Hall

Aug 24, 2013

I must not frequent that particular fast-food place. Myself and two of my kids always order our burgers with "only cheese" and I can count on two hands the number of times they've messed it up (I don't mean "two hands" to sound bad either - I'm guessing 95% or higher it's done right).

Hall

Aug 24, 2013

SomeDishGuy said:
...a LOT of the reason for turnover at the frontline level is that a lot of people cannot handle being insulted, cursed, and yelled at for 8 hours a day. Takes tough skin.

Company reps should be allowed to hang up on people like that. Problem is, what is the threshold ? Seriously though, if more and more companies started doing that, people would cut out their bullsh*t tactics. If they leave (the customer, I mean), good riddance. You know they'll pull the same crap with the local cableco and other providers.

SomeDishGuy

Aug 24, 2013

Hall said:
Company reps should be allowed to hang up on people like that. Problem is, what is the threshold ? Seriously though, if more and more companies started doing that, people would cut out their bullsh*t tactics. If they leave (the customer, I mean), good riddance. You know they'll pull the same crap with the local cableco and other providers.

Frontline agents are not allowed, under any circumstances, to hang up on a customer. What can be done, though, is to transfer the call to their manager, who has a little more power to tell the customer how it's going to be. I don't know that Dish does it any more, but it used to be that if an account was flagged as excessively abusive, that the customer would be terminated, and not allowed to reconnect with Dish. The Terms do allow that, if I remember correctly, as Dish can refuse to provide service to anyone.

I've never done it, as I am remarkably calm, but I have heard anecdotal tales of people like that being transferred over to our Spanish IVR. Oprima Ocho!

lparsons21

Aug 24, 2013

I know it seems petty that some get irate over 'just tv', but it isn't just tv at all, it is good money spent on a service. When mine goes out on those very rare occasions, I see nothing wrong if the CSR could say "well it will be 2 days before we can get you back up, I'll credit 2 days service". Wouldn't be much but it would certainly send the message that we are 'a valued customer'.
?

Hall

Aug 25, 2013

lparsons21 said:
"...I'll credit 2 days service". Wouldn't be much but it would certainly send the message that we are 'a valued customer'. ?

Presume someone has AT250, which is $75/mo. Two days credit is just $5. Offer someone a $5 credit and I think most would be insulted. Let the customer do the math and they'll see that that credit is perfectly sufficient though !!

lparsons21

Aug 26, 2013

Hall said:
Presume someone has AT250, which is $75/mo. Two days credit is just $5. Offer someone a $5 credit and I think most would be insulted. Let the customer do the math and they'll see that that credit is perfectly sufficient though !!

Some would be insulted, but I think the majority would see it differently. Those that would be insulted would probably be the ones expecting next day service with anything less than that being totally unacceptable.

I've been fortunate in that in all the years I've had Dish and Direct, I've had maybe two actual outages that were from receivers that died and no outages for anything else.

Ooops! Not quite, right after my latest install, I had some issues with the HWS caused by a barrel connection the installer hadn't spotted and changed out. He was back within a couple days.
?

TG2

Aug 26, 2013

Hall said:
I must not frequent that particular fast-food place. Myself and two of my kids always order our burgers with "only cheese" and I can count on two hands the number of times they've messed it up (I don't mean "two hands" to sound bad either - I'm guessing 95% or higher it's done right).

I'm the guy that always gets your screwed up orders so you don't have to. ie. the spread the horrible service around theory.

*I* can count on two hands the number of times in 10 years I haven't had an order be bad.

No Salt on fries? means *no salt on fries* ... what do they do? they stick a tray over the fry bin, dump the next batch of fries onto it, then grab the same scoop that they just packed salted fries with, without cleaning the salt off it, and so plenty of salt still migrates to the "no salt" fries.

McDonalds has had the Egg McMuffin sandwich for how many years? Since 1972? (so says a wiki) regardless of source.. its longer than most McDonald Employess have been alive ... the recipe ... the core foundation of the sandwich has not changed since inception .. cracked egg, canadian bacon, cheese, muffin ... yet the last time I had one ... < drive thru > it was on the 2 for 1 low price deal.. one was correct, the second had a folded egg (the egg that goes on most of the biscuit and non-muffin sandwiches)

An experiment I did .. every weekday for two weeks at the mcdonalds that was across the street from my house ... breakfast ... same order sausage biscuit with egg and cheese (and said that exact way as that is how they have it on the menu and to be as clear as possible) and only once out of 10 orders did the sandwich come as it should have.

So... I'm *that* guy.. the guy whose orders are always messed up .. so that the rest of you can have your 95% of the time done right. But lets also take you down that road.. I went through the drive through.. they made my sandwich .. my "special order" (with cheese, the biscuit sandwich doesn't come with it by default) so I got one without cheese ... most likely someone else got my sandwich ... so right there, not one bad order .. but two.

Its a lack of care in what someone does. Flipping burgers ... not important .. I'm surprised at the growing level of failures in the fast food industry, that we haven't seen a "Falling Down" moment reported in the papers more often (irate customer takes it to the next level, with a gun)

And the lack of care is not just in the food industry, its everywhere ... and if its not at the front line, the back line, and not the front or back line, then its at the managerial level.

Hall

Aug 26, 2013

lparsons21 said:
Some would be insulted, but I think the majority would see it differently. Those that would be insulted would probably be the ones expecting next day service with anything less than that being totally unacceptable. ?

I've seen members of this site feel that a month's credit was warranted when there's been an outage, be it a hardware problem with their receiver or if Dish drops a channel (or channels). I've broken down the amount of credit people could get even though per their agreement, they're entitled to nothing. Just to shut people up, Dish will give $5/off for (3) months or something ! That's way above the dollar amount if one does the math.

I can see the conversation when a phone or chat rep says, "let's see how much of a credit you're 'due'..." and they do the math out loud, with the customer on the phone, and say, "okay, that works out to $x.xx. Would you like me to apply that to your account now ?".

TG2

Aug 26, 2013

SomeDishGuy said:
Frontline agents are not allowed, under any circumstances, to hang up on a customer. What can be done, though, is to transfer the call to their manager, who has a little more power to tell the customer how it's going to be. I don't know that Dish does it any more, but it used to be that if an account was flagged as excessively abusive, that the customer would be terminated, and not allowed to reconnect with Dish. The Terms do allow that, if I remember correctly, as Dish can refuse to provide service to anyone. I've never done it, as I am remarkably calm, but I have heard anecdotal tales of people like that being transferred over to our Spanish IVR. Oprima Ocho!

So then there are two things you're saying dish can do ... be abusive to customers, and bar them based on criteria that you don't disclose to the customer.

... Oh customer's upset?? ... lets transfer them to the Spanish IVR ... and when they call back even more pissed, now what.. black ball them because one of your own sent them there, didn't record that factoid and now the irate customer is over the top complaining because every time they call they get spanish instead of english?

The "I've never done it" and rumor mill created by such a statement invariably shows there is a truth there. That it is getting done, and the cavalier attitude implied, while you will probably say wasn't meant, is that abuse isn't tracked .. and you could quite possibly come across one of those situations for a black balled customer, who is flagged for reasons that they didn't cause and you'd never know it. (ie. always getting transferred to spanish, because the customer is angry at the last time it happened, and still had even a marginally valid gripe that started the perfect storm into such flagged status).

Did you even question it? is there a process for questioning someone's flags? is there a full disclosure to the customer that this flag exists, and the criteria for getting onto and off of such flagged status? Its discriminatory behavior, maybe not as bad as those based on color or creed but just as discriminatory when they have no knowledge of their status and how to become your "good" customer, nor any recourse against Dish when it pulls the "we have the right to refuse service" bs.

A customer doesn't start out being bad ... a customer goes that way because of constant problems with the service provider (dish or as in my other post, fast food) ... Example.. the reason why I don't have Comcast for tv ... constantly killing signals of some channels over night while they "performed maintenance" for a year .. any over night shows on NBC & ABC were non-watchable because the signal was so degraded you would be lucky to catch a word here or there (analog days) not intermixed with heavy static in sound and picture..

Dish's support via phone has been the among the worst I've encountered.

SomeDishGuy

Aug 26, 2013

TG2 said:
So then there are two things you're saying dish can do ... be abusive to customers, and bar them based on criteria that you don't disclose to the customer.

... Oh customer's upset?? ... lets transfer them to the Spanish IVR ... and when they call back even more pissed, now what.. black ball them because one of your own sent them there, didn't record that factoid and now the irate customer is over the top complaining because every time they call they get spanish instead of english?

The "I've never done it" and rumor mill created by such a statement invariably shows there is a truth there. That it is getting done, and the cavalier attitude implied, while you will probably say wasn't meant, is that abuse isn't tracked .. and you could quite possibly come across one of those situations for a black balled customer, who is flagged for reasons that they didn't cause and you'd never know it. (ie. always getting transferred to spanish, because the customer is angry at the last time it happened, and still had even a marginally valid gripe that started the perfect storm into such flagged status).

Did you even question it? is there a process for questioning someone's flags? is there a full disclosure to the customer that this flag exists, and the criteria for getting onto and off of such flagged status? Its discriminatory behavior, maybe not as bad as those based on color or creed but just as discriminatory when they have no knowledge of their status and how to become your "good" customer, nor any recourse against Dish when it pulls the "we have the right to refuse service" bs.

A customer doesn't start out being bad ... a customer goes that way because of constant problems with the service provider (dish or as in my other post, fast food) ... Example.. the reason why I don't have Comcast for tv ... constantly killing signals of some channels over night while they "performed maintenance" for a year .. any over night shows on NBC & ABC were non-watchable because the signal was so degraded you would be lucky to catch a word here or there (analog days) not intermixed with heavy static in sound and picture..

Dish's support via phone has been the among the worst I've encountered.

Wow. Methinks thou doth protest too much. You wouldn't happen to be one of those people that verbally abuse the Dish CSR agents when you call in, would you? You make some pretty ridiculous inferences, and I'm not going to waste my time refuting what you said, as I said one thing, and you are trying to say I have said something completely different.

A couple things: If you've had past problems, you surely know that:

1. The person you are talking to did not cause the problem
2. The person you are talking to is trying to help you

You can learn a lot about a person's character by how they treat people they feel are subordinate to them.

SomeDishGuy

Aug 26, 2013

FYI, not from the Dish agreement, but in the DirecTV one, they specifically spell it out.

http://www.directv.com/DTVAPP/content/legal/customer_agreement

5. CANCELLATION

(c) Our Cancellation. We may cancel your Service at any time if you fail to pay amounts owing to us when due, subject to any grace periods; breach any other material provision of this Agreement; or act abusively toward our staff. In addition, we may cancel your Service if you elect not to accept any changed terms described to you, as provided in Section 4. Upon cancellation, you will still be responsible for payment of all outstanding balances accrued through the effective date, which may include the deactivation fee described in Section 2 and/or an early cancellation fee.

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spacenerd

Last reply 2 minutes ago · posted in DISH Network Support Forum

Boost Mobile

I know this is for Dish TV service but was wondering if anyone has gone from Verizon to the Dish Boost Mobile cell phone service and would you recommend it.
John

149 Replies · 6791 views

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navychop

Jun 15, 2026

CDLs are in BIG demand. Ever notice how close to 100% of OTR trucks have hiring signs on them?

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HipKat

Jun 16, 2026

navychop said:
CDLs are in BIG demand. Ever notice how close to 100% of OTR trucks have hiring signs on them?

That's because the one good thing the administration is doing is finally going after the fake and non-domiciled CDL drivers, opening the door to hire more valid drivers and hopefully will push the rates back up.

Reactions: Arctic_fox, jsmit86, reubenray and 2 others

Arctic_fox

Jun 22, 2026

HipKat said:
That's because the one good thing the administration is doing is finally going after the fake and non-domiciled CDL drivers, opening the door to hire more valid drivers and hopefully will push the rates back up.

now let's get rid of the piss tanks and tampons off of diesels aka emissions crap since it can bankrupt someone!!! and get rid of ELD'S since they make some drivers drive like idiots trying to find a parking spot. starter mega carriers should not allow new drivers to train that's just a way for em to move cheap freight..

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HipKat

Jun 22, 2026

Arctic_fox said:
now let's get rid of the piss tanks and tampons off of diesels aka emissions crap since it can bankrupt someone!!! and get rid of ELD'S since they make some drivers drive like idiots trying to find a parking spot. starter mega carriers should not allow new drivers to train that's just a way for em to move cheap freight..

And when they get rid of driver-facing cameras, they'll start to attract the prototypical truck driver back to the industry.

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Arctic_fox

Jun 23, 2026

HipKat said:
And when they get rid of driver-facing cameras, they'll start to attract the prototypical truck driver back to the industry.

i own my own truck i don't have none of that crap :biggrin

just an outward facing cam for a**holes in 4 wheelers and the break checker's

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HipKat

Jun 23, 2026

Arctic_fox said:
i own my own truck i don't have none of that crap just an outward facing cam for a**holes in 4 wheelers and the break checker's

I thought about just buying my own, but goddang. I bought a nice 2000 W900L in 2004 for $52K. New they were just over 100K. Now, a new KW W990 is over $300,000.00
I couldn't afford a new one, but used truck prices are just as crazy

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Ronnie-

Jul 9, 2026

HipKat said:
I thought about just buying my own, but goddang. I bought a nice 2000 W900L in 2004 for $52K. New they were just over 100K. Now, a new KW W990 is over $300,000.00
I couldn't afford a new one, but used truck prices are just as crazy

We have started cycling out our fleet, day cabs, but even those are sickeningly high compared to a few years ago.

Second of the crew was delivered today. First was crimson. This on is grey. On down the line we will go until replaced.

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Ronnie-

Jul 9, 2026

I'm going to (at a later time) clean this up and move the trucking to a thread in either the pub or chit chat. Depending who has replied.

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HipKat

Jul 9, 2026

Ronnie- said:
We have started cycling out our fleet, day cabs, but even those are sickeningly high compared to a few years ago.

Second of the crew was delivered today. First was crimson. This on is grey. On down the line we will go until replaced.

View attachment 192480

That's a good looking truck

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Ronnie-

Jul 9, 2026

HipKat said:
That's a good looking truck

The crimson one looked better. Roll tide. (If we are gonna sideline a thread let's do it properly sir)

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HipKat

Jul 9, 2026

Ronnie- said:
The crimson one looked better. Roll tide. (If we are gonna sideline a thread let's do it properly sir)

Ok
This was mine

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slow_poke_pete

2 minutes ago

MSN

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TRG

Pub Member / Supporter

Last reply 30 minutes ago · posted in Local Radio Discussion

First they wanted to cancel AM radio. Now FM is in the crosshairs.

FM Radio is Being Nixed From New Vehicles, Too

Rivian’s new R2 electric SUV will concerningly require an internet connection to listen to music or radio, omitting AM and FM radio entirely.

www.digitalmusicnews.com

43 Replies · 475 views

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telstar_1

Jul 4, 2026

Wasn''t a radio optional on cars back in the 60s-70s?

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slow_poke_pete

Today at 4:45 AM

telstar_1 said:
Wasn''t a radio optional on cars back in the 60s-70s?

I'm so old i remember when auto trans and A/C were options tape players were options as well as cd players. i think even the rug on the floor was an option i think. you could get a ford escort for 5 to 6 k stripped with a stick shifter. and with all of this self driving BS coming just think what will hapen when you miss a payment it will drive itself back to the lot. :biggrin

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Jimbo

Today at 9:09 AM

slow_poke_pete said:
I'm so old i remember when auto trans and A/C were options tape players were options as well as cd players. i think even the rug on the floor was an option i think. you could get a ford escort for 5 to 6 k stripped with a stick shifter. and with all of this self driving BS coming just think what will hapen when you miss a payment it will drive itself back to the lot.

Your not that old ... if your saying A/C was an option.
I remember when there was no A/C option ...
Do you remember when you had to hand crank the windows (I'm sure you do).

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harshness

Today at 10:54 AM

Jimbo said:
I remember when there was no A/C option ...

Air Conditioning ("Weather Conditioner") was a factory option in model year 1940 Packards.

In 1930, external swamp coolers were available.

Cadillac offered the first climate control ("Comfort Control") in 1964.

The article below looks to be very authoritative:

Evolution of Auto Air Conditioning | AC Pro

Three-wheeled automobiles to short-term trends, the history of auto A/C is long and heated. Discover the evolution of air conditioning and more with A/C Pro®.

acprocold.com

Reactions: slow_poke_pete

slow_poke_pete

Today at 2:18 PM

Jimbo said:
Your not that old ... if your saying A/C was an option.
I remember when there was no A/C option ...
Do you remember when you had to hand crank the windows (I'm sure you do).

i remember these things

i remember when we had no A/C and we had to roll the windows down no push buttons in them days. i remember driving on a stick and not an auto trans. :shh

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slow_poke_pete

Today at 2:21 PM

Reactions: navychop

Jimbo

53 minutes ago

harshness said:
Air Conditioning ("Weather Conditioner") was a factory option in model year 1940 Packards.

In 1930, external swamp coolers were available.

Cadillac offered the first climate control ("Comfort Control") in 1964.

The article below looks to be very authoritative:

Evolution of Auto Air Conditioning | AC Pro

Three-wheeled automobiles to short-term trends, the history of auto A/C is long and heated. Discover the evolution of air conditioning and more with A/C Pro®.

acprocold.com

Just because it was an option, doesn't mean everyone had them ... Most of your Classic Cars (Muscle Cars) didn't have A/C.

TRG

30 minutes ago

Jimbo said:
Just because it was an option, doesn't mean everyone had them ... Most of your Classic Cars (Muscle Cars) didn't have A/C.

Excess weight on the drag strip.

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TWiT Tech Podcast Network

35 minutes ago · posted in TWiT Tech Podcast Network

OpenAI's Rumored 1st AI Hardware #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/JMxoN6VYMoM

Direct YouTube Link - OpenAI's Rumored 1st AI Hardware #shorts
TWIT's Website
TWIT Live Feed

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edisonprime

Last reply 45 minutes ago · posted in The Chit Chat Club

Name companies with the worst customer service from your own experiences...

For me...

WeaKnees
TiVo
SiriusXM

All produce a superior product, but their customer service sucks. How about you guys? What companies would you say have the worst customer service?

35 Replies · 2553 views

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harshness

May 25, 2026

Southwestern Bell (SBC) bought AT&T (less Western Electric/Bell Labs->Lucent->Alcatel->Lucent->Nokia Bell Labs) and put much of the stink on the marque.

telstar_1

May 25, 2026

View: https://www.youtube.com/watch?v=sH8RBIkwisI

slow_poke_pete

Today at 4:05 PM

TIVO--- GLAD THERE GONE :biggrin

SXM THEY ACT LIKE HOOKERS WHEN YOU WANT TO CANCEL :biggrin

DIRECTV YOUR DEALING WITH A BUNCH OF IDIOTS

VERIZON THEY. THEY WILL CUT YOU OFF IF YOU BITCH ABOUT THERE FAKE 5G NETWORK BEING TO SLOW AND CONGESTED

Mr Tony

Today at 4:47 PM

slow_poke_pete said:
TIVO--- GLAD THERE GONE

Hmm. I still have 3 Tivos here and 2 in the closet that still work if need be

Tivo works fine for me

slow_poke_pete said:
DIRECTV YOUR DEALING WITH A BUNCH OF IDIOTS

No issues when I call them. But then again we have a "special" number to call since the apartment compound actually pays for Entertainment package.

slow_poke_pete said:
VERIZON THEY. THEY WILL CUT YOU OFF IF YOU BITCH ABOUT THERE FAKE 5G NETWORK BEING TO SLOW AND CONGESTED

Have had Verizon for almost 3 decades now. I rarely use my phone for internet and if there is a way to use wifi I will

EarDemon

45 minutes ago

Not a Verizon fan, but yesterday I was in an area in Central NY for an event where there was no T-Mobile service, no AT&T service, but I had full bars of n77 on Verizon pushing just under 1 Gbps. I'm assuming that's a backhaul limitation. Later in the day I connected to an mmWave node and hit nearly 3 Gbps.

C-band is being lit up all around me, and within eye sight of the cell site I'm always getting at least 750 Mbps.

All three providers suck in their own ways, but for me in my travels generally speaking its T-Mobile for speed, Verizon for coverage and AT&T is just existing

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TWiT Tech Podcast Network

Today at 5:02 PM · posted in TWiT Tech Podcast Network

This Week in Tech 1093

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=4pCyIF9JEu4

Direct YouTube Link - This Week in Tech 1093
TWIT's Website
TWIT Live Feed

0 Replies · 0 views

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TWiT Tech Podcast Network

Today at 5:02 PM · posted in TWiT Tech Podcast Network

Open AI Models: Sovereignty's Secret Weapon or Global Risk? #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/pdIKBo7ND0Q

Direct YouTube Link - Open AI Models: Sovereignty's Secret Weapon or Global Risk? #shorts
TWIT's Website
TWIT Live Feed

0 Replies · 0 views

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 4:22 PM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

67490 Replies · 2664107 views

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harshness

Today at 10:43 AM

Life is a Highway - Rascal Flats

Bobby

Today at 11:07 AM

Highway To Hell - AC/DC

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gms49ers

Today at 2:56 PM

Run Like Hell - Pink Floyd

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FTA4PA

Today at 3:37 PM

Run - Collective Soul

long_time_DNC

Today at 4:22 PM

The Long Run - The Eagles

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ncted

Pub Member / Supporter

Last reply Today at 4:05 PM · posted in Internet Television (IPTV) Discussion Forum

The real piracy

Sony Deletes A Bunch More Movies From The Accounts Of People Who ‘Bought’ Them

In all of our discussions about how the digital revolution has created a system in which people don’t actually own the things they think they’re buying, I get particularly frustrated by…

www.techdirt.com

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AZ.

Friday at 10:29 AM

Oh just wait, it will get much worse. Handful of companies own everything. They will do what ever they want and nothing will be done about it.
Now the FCC wants to lift any restriction on local TV station ownership....Just imagine what carrier fees will be in a few years?

Scott Greczkowski

Friday at 11:13 AM

AZ. said:
Oh just wait, it will get much worse. Handful of companies own everything. They will do what ever they want and nothing will be done about it.
Now the FCC wants to lift any restriction on local TV station ownership....Just imagine what carrier fees will be in a few years?

The industries (TV, Movie and Music) are basically putting themselves out of business. I don't see why they don't understand that.

Soon we will just sign our paychecks over to Netflix.

Reactions: MikeD-C05

Scott Greczkowski

Friday at 11:29 AM

Hey nice to see that I am not the only one who thinks Wendy's has gone WAY down hill.

Reactions: llokey, worstman1, ncted and 1 other person

Scott Greczkowski

Friday at 1:00 PM

KFC Popcorn chicken came back this week. My wife loves them and said they taste like they use to.

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navychop

Friday at 1:33 PM

Wasn't there a version of DVDs prepared and maybe sold that would start to degrade after you opened the package? Gave you maybe 2 weeks use?

Reactions: Foxbat

Jimbo

Friday at 4:04 PM

Scott Greczkowski said:
Hey nice to see that I am not the only one who thinks Wendy's has gone WAY down hill.

When they first opened here, thier Fries were awesome ... they have gone downhill ever since ....

comfortably_numb

Friday at 4:29 PM

Jimbo said:
When they first opened here

Wendy's began in Columbus. I got to go to the original store numerous times, and I was trained as a manager at the corporate office in Dublin. Never did get to meet Dave Thomas before he passed, though. Wendy's was a huge part of my life for many years.

Store #1 (now closed and building owned by Catholic Diocese of Columbus)

Reactions: navychop, Foxbat, meStevo and 1 other person

dishdude

Friday at 4:33 PM

comfortably_numb said:
Wendy's began in Columbus. I got to go to the original store numerous times, and I was trained as a manager at the corporate office in Dublin. Never did get to meet Dave Thomas before he passed, though. Wendy's was a huge part of my life for many years.

View attachment 192667

I loved those old Wendy's with the old newsprint wallpaper, the solarium and salad bar. As a kid I thought they were so strange compared to McDonald's but looking back they were perfection. Now they're all so sterile with absolutely no personality.

Reactions: AZ. and comfortably_numb

cpalmer2k

Friday at 4:34 PM

Scott Greczkowski said:
KFC Popcorn chicken came back this week. My wife loves them and said they taste like they use to.

I can confirm. Waited 20 minutes on some yesterday, but it tasted just like the old days. I know it's awful health wise, but sometimes you've got to live a little

Reactions: AZ.

comfortably_numb

Friday at 4:38 PM

dishdude said:
Now they're all so sterile with absolutely no personality.

Yep. Dave is rolling in his grave. They killed off the "community room" theme for bland plastic, well.. blandness.

There was once a Wendy's at the Columbus Zoo also. I took great pride in working for the company. We did charitable foundations for students, helped pay college tuition for employees, and pay was above average.

It was sold off to Arby's at one point then bought back, but I don't think the Thomas family has much to do with it anymore.

Last I heard, Wendy Thomas has a franchise in Dallas.

Juan

Friday at 4:57 PM

navychop said:
Wasn't there a version of DVDs prepared and maybe sold that would start to degrade after you opened the package? Gave you maybe 2 weeks use?

Codes that the bluray player needed would expire

dishdude

Friday at 5:09 PM

navychop said:
Wasn't there a version of DVDs prepared and maybe sold that would start to degrade after you opened the package? Gave you maybe 2 weeks use?

Yes, there was also a self erasing VHS tape. And of course Divx as mentioned earlier. All attempts to avoid the dreaded return of rentals!

savarese04

Today at 4:05 PM

Scott Greczkowski said:
The industries (TV, Movie and Music) are basically putting themselves out of business. I don't see why they don't understand that.

I honestly don't think that's it. I think consumer choices have changed so much with the proliferation of on-demand content. Newspapers are dead not because of something they did themselves, but because the advent of Craigslist and online news sites made getting yesterday's news and responding to classifieds manual not worth it.

We're in the same cycle right now. Traditional media is dying for different formats, only this time I think most of us just don't prefer the new options (e.g., youtube streamers and influencers)

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Stanleyz

Last reply Today at 3:53 PM · posted in DISH Network Support Forum

DISH FOOLED ME AGAIN

After 25 years I thought I knew everything about DISH. I have three receivers on the 71 and 61.5. So last night I removed a WALLE from my man cave to put in the RV. A while later my wife told me I had caused the BR TV to lose signal. I of course said "that is impossible". Long story short, after an hour of trying to restore the BR service I reinstalled the WALLE in the mancave. Walaa, service restored. I did not install the system a pro did it but by my count there are three cables from the roof to the house. One for each TV. What happened?

66 Replies · 1595 views

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HipKat

Today at 8:20 AM

Well, what makes me feel old isn't the 60-year-old back I got from working hard jobs all my life, Ironworker, Steeplejack, Truck driver, etc., or the torn rotator cuff that never healed correctly or the arthritis in my neck or the weak legs I have that make it harder and harder to climb stairs and ladders, or the 20 lbs I can't seem to lose. It's the effects of Covid twice and the permanent lung damage I got from it, or the RSV last year that seems to have triggered my heart into racing every time I exert myself (Heart moniter coming soon), it's the other effects of long Covid, like getting winded easily, but particularly, the noticeable memory loss that I should NOT be having at my age. Occasionally forgetting a name is one thing, but forgetting the street I lived on in Peoria 10 years ago, band names that I've listened to for years, etc., or something almost daily that's hitting me hard now.

Reactions: tanman, slow_poke_pete, Foxbat and 3 others

rvvaquero

Today at 9:06 AM

HipKat said:
the noticeable memory loss that I should NOT be having at my age. Occasionally forgetting a name is one thing, but forgetting the street I lived on in Peoria 10 years ago, band names that I've listened to for years, etc., or something almost daily that's hitting me hard now.

Yep, that's what I've been thinking for the past 20 years. I don't even remember living in Peoria.......oh wait. And, I just had short covid.

Never mind bands I've listened to, sometimes I can't even call the name of someone I've known all my life or worked with for over 30 years. When you start calling your sibling by your children's name or vice versa, or missing the year you did something by a decade or more, or confusing decades of a car you owned, etc., then you'll really start to realize your age. I've lived in 9 different decades, and it's getting harder to keep them separated.

It gets worse youngster, just stand by.

Reactions: slow_poke_pete, Foxbat, Bobby and 4 others

NYDutch

Today at 9:19 AM

rvvaquero said:
Yep, that's what I've been thinking for the past 20 years. I don't even remember living in Peoria.......oh wait. And, I just had short covid.

Never mind bands I've listened to, sometimes I can't even call the name of someone I've known all my life or worked with for over 30 years. When you start calling your sibling by your children's name or vice versa, or missing the year you did something by a decade or more, or confusing decades of a car you owned, etc., then you'll really start to realize your age. I've lived in 9 different decades, and it's getting harder to keep them separated.

It gets worse youngster, just stand by.

I've had similar memory problems, worsening after my strokes. I've also called my daughter by my pet name for my late wife several times when she's doing things my wife used to do. I don't even realize I've done it until I see the tears in her eyes.

Reactions: slow_poke_pete, rvvaquero, Foxbat and 3 others

Bruce

Today at 11:54 AM

HipKat said:
Well, what makes me feel old isn't the 60-year-old back I got from working hard jobs all my life, Ironworker, Steeplejack, Truck driver, etc., or the torn rotator cuff that never healed correctly or the arthritis in my neck or the weak legs I have that make it harder and harder to climb stairs and ladders, or the 20 lbs I can't seem to lose. It's the effects of Covid twice and the permanent lung damage I got from it, or the RSV last year that seems to have triggered my heart into racing every time I exert myself (Heart moniter coming soon), it's the other effects of long Covid, like getting winded easily, but particularly, the noticeable memory loss that I should NOT be having at my age. Occasionally forgetting a name is one thing, but forgetting the street I lived on in Peoria 10 years ago, band names that I've listened to for years, etc., or something almost daily that's hitting me hard now.

You have posted previously, that you were a smoker most of your life, obviously that had caused some of your current health issues.

Reactions: Bobby, navychop and charlesrshell

rvvaquero

Today at 12:02 PM

NYDutch said:
I've had similar memory problems, worsening after my strokes. I've also called my daughter by my pet name for my late wife several times when she's doing things my wife used to do. I don't even realize I've done it until I see the tears in her eyes.

You are fortunate to have daughters. They can be emotional at times, but they'll be there for you. I know, that is a generalization, but I've seen it to be mostly true.

A daughter is a daughter all of her life, but a son is a son til he takes a wife.

Reactions: charlesrshell and NYDutch

MikeD-C05

Today at 12:06 PM

HipKat said:
Well, what makes me feel old isn't the 60-year-old back I got from working hard jobs all my life, Ironworker, Steeplejack, Truck driver, etc., or the torn rotator cuff that never healed correctly or the arthritis in my neck or the weak legs I have that make it harder and harder to climb stairs and ladders, or the 20 lbs I can't seem to lose. It's the effects of Covid twice and the permanent lung damage I got from it, or the RSV last year that seems to have triggered my heart into racing every time I exert myself (Heart moniter coming soon), it's the other effects of long Covid, like getting winded easily, but particularly, the noticeable memory loss that I should NOT be having at my age. Occasionally forgetting a name is one thing, but forgetting the street I lived on in Peoria 10 years ago, band names that I've listened to for years, etc., or something almost daily that's hitting me hard now.

Have you thought about taking Creatine Monohydrate 5grams ?

Creatine Monohydrate may help restore depleted celluar energy in Long Covid and ME/CFS ( Myalgic Encephalomyelitis/Chronic Fatigue Syndrome). It bypasses the damaged mitochondria to rapidly regenerate the ATP, ( adenosine triphosphate production). ATP is the primary energy currency used by cells in your brain and muscles to perform daily functions, supporting physical and cognitive function. It helps with brain fog too.

I buy it in capsule form from Horbaach off of Amazon and I take 5 of them a day and drink WATER to activate the full effects. Like at least 8 to 10 glasses a day. It cost like $18.49 for one time purchase or $15.72 to subscribe to it. There is enough to take 5 capsules a day and that works out to 45 servings in a bottle, so over 45 days of use out of one bottle. I don't like using the big powder forms most body builders take , so capsules are great and very convenient.

I have been on it for 6 months and my muscles are popping and my head is clear. But I never caught Covid once. I have been vaccinated and boosted every year since 2021 in the fall along with my flu shot. I already got my RSV shot last year.

You can also watch videos on You Tube about Creatine 5g and it is full of good stuff about it. You really ought to try it and you have nothing to lose from trying it for a couple of months to see if you feel any better. It takes at least a month to start seeing gains and effects from it, because it takes that long to top off your muscles and your brain to see the full effect. Don't skip any days and be consistent each morning. If you decide to take it let me know if you see any improvement after those two months.

Reactions: slow_poke_pete and charlesrshell

NYDutch

Today at 12:07 PM

rvvaquero said:
You are fortunate to have daughters. They can be emotional at times, but they'll be there for you. I know, that is a generalization, but I've seen it to be mostly true.

A daughter is a daughter all of her life, but a son is a son til he takes a wife.

We lost one our daughters to liver cancer in 2024, but I'm extremely grateful for the one I have left. She has quite literally been a life saver since my wife, her mother, died the day after last Christmas. Her strength is what has kept me going.

Reactions: Bobby, slow_poke_pete, MikeD-C05 and 1 other person

MikeD-C05

Today at 12:20 PM

NYDutch said:
We lost one our daughters to liver cancer in 2024, but I'm extremely grateful for the one I have left. She has quite literally been a life saver since my wife, her mother, died the day after last Christmas. Her strength is what has kept me going.

Sorry for your loss NYDutch. We lost a couple of children, one through miscarriage and our 6 month old son died too. I have talked before what we went through with that one. It is the worst thing a parent can go through. I am glad your other daughter has stepped up to be there for her parents.

Reactions: slow_poke_pete, Bobby, charlesrshell and 1 other person

Bobby

Today at 2:21 PM

rvvaquero said:
You are fortunate to have daughters. They can be emotional at times, but they'll be there for you. I know, that is a generalization, but I've seen it to be mostly true.

A daughter is a daughter all of her life, but a son is a son til he takes a wife.

I have a son and a daughter. He came first and he is always there for me! She came second and she, likewise, is always there as well. A little harder for her, she lives 590 miles away. He is a mile away. I was there for my children and they are paying that back.

Reactions: slow_poke_pete, NYDutch, HIFI and 2 others

HipKat

Today at 3:48 PM

Bruce said:
You have posted previously, that you were a smoker most of your life, obviously that had caused some of your current health issues.

Possibly, except before Covid, I had a Pulmonary Test, and my lungs were at 2% blockage, about equal to having never smoked. A Sonogram found no evidence of plaque in my system, and in my Stress test, I never reached my target heart rate. 3 months later, Covid and difficulty catching my breath for months after, which spurred a CAT scan that discovered my lungs were covered with Pollups.

Reactions: NYDutch and charlesrshell

HipKat

Today at 3:48 PM

rvvaquero said:
You are fortunate to have daughters. They can be emotional at times, but they'll be there for you. I know, that is a generalization, but I've seen it to be mostly true.

A daughter is a daughter all of her life, but a son is a son til he takes a wife.

I also have 2 daughters. One is my best friend, and the other and I barely speak

Reactions: NYDutch and charlesrshell

HipKat

Today at 3:53 PM

MikeD-C05 said:
Have you thought about taking Creatine Monohydrate 5grams ?

Creatine Monohydrate may help restore depleted celluar energy in Long Covid and ME/CFS ( Myalgic Encephalomyelitis/Chronic Fatigue Syndrome). It bypasses the damaged mitochondria to rapidly regenerate the ATP, ( adenosine triphosphate production). ATP is the primary energy currency used by cells in your brain and muscles to perform daily functions, supporting physical and cognitive function. It helps with brain fog too.

I buy it in capsule form from Horbaach off of Amazon and I take 5 of them a day and drink WATER to activate the full effects. Like at least 8 to 10 glasses a day. It cost like $18.49 for one time purchase or $15.72 to subscribe to it. There is enough to take 5 capsules a day and that works out to 45 servings in a bottle, so over 45 days of use out of one bottle. I don't like using the big powder forms most body builders take , so capsules are great and very convenient.

I have been on it for 6 months and my muscles are popping and my head is clear. But I never caught Covid once. I have been vaccinated and boosted every year since 2021 in the fall along with my flu shot. I already got my RSV shot last year.

You can also watch videos on You Tube about Creatine 5g and it is full of good stuff about it. You really ought to try it and you have nothing to lose from trying it for a couple of months to see if you feel any better. It takes at least a month to start seeing gains and effects from it, because it takes that long to top off your muscles and your brain to see the full effect. Don't skip any days and be consistent each morning. If you decide to take it let me know if you see any improvement after those two months.

Ironically, I do - 7.5 grams, plus Vitamin D3 and B12, Fish Oil, Turmeric, recently Nugenix, and my newly prescribed Staten.
I have been erratic with that, but for the last month I've been committed to taking them every day, thanks to the Staten

Reactions: charlesrshell

View all replies (66)

Don in CT

Pub Member / Supporter

Last reply Today at 3:21 PM · posted in Cable Television and Fiber Providers

Comcast running fiber?

Comcast had crews running new lines down the street on their infrastructure. Could they be rolling out fiber to compete?

22 Replies · 674 views

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Bruce

Jan 7, 2026

Don in CT said:
Comcast had crews running new lines down the street on their infrastructure. Could they be rolling out fiber to compete?

About time if true.

Charter is another that has waited too long.

I get constant calls to return to them ( I switched to fiber), but always at the same speed ( gigabit down, slow up speed) and a price which is more than what I am currently paying.

Don in CT

Jan 7, 2026

Bruce said:
About time if true.

Charter is another that has waited too long.

I get constant calls to return to them ( I switched to fiber), but always at the same speed ( gigabit down, slow up speed) and a price which is more than what I am currently paying.

I'd wonder what they would price their fiber at if they were ever to offer it. Frontier and GoNetSpeed are undercutting them.

navychop

Jun 29, 2026

Orange = communications. These runs have fiber and some areas coax. NOT RG-6!

BTW, I think I pay about $100 for FiOS Internet. I think I'll keep StarLink at the RV and FiOS at home.

Reactions: Foxbat and harshness

Jimbo

Jun 29, 2026

navychop said:
Orange = communications. These runs have fiber and some areas coax. NOT RG-6!

BTW, I think I pay about $100 for FiOS Internet. I think I'll keep StarLink at the RV and FiOS at home.

I wondered if that might have been what you were talking about, but at that point I don't recall Buried or underground being use in the description.

It could also be different if it's going thru Manholes as well....

If it's buried in the Ground, it's usually Orange .... Communications .

It should be RED for Power ...

Really as long as its a color .... basically it's for crane operators to see when they are digging a hole.

telstar_1

Jun 30, 2026

Jimbo said:
I wondered if that might have been what you were talking about, but at that point I don't recall Buried or underground being use in the description.

It could also be different if it's going thru Manholes as well....

If it's buried in the Ground, it's usually Orange .... Communications .

It should be RED for Power ...

Really as long as its a color .... basically it's for crane operators to see when they are digging a hole.

They did everything underground in conduit here (orange plastic).

mc6809e said:
Our daughter and her husband live in a very rural area of a neighboring county. There was no cable TV or high-speed internet available in their area. Neither Spectrum nor AT&T had service in their area. Several months ago Spectrum ran fiber down the entire length of the road they live on. My daughter said she thinks everyone who lives in the neighborhood signed up. She didn't say how much it costs but everyone is happy it's now available because they no longer have to rely on the unreliable cell service or Hughesnet (if you want to call that high speed).

I've never heard of people bitching about their fiber- not on cost, performance, service, reliability, speed, latency...

harshness

Jun 30, 2026

Jimbo said:
basically it's for crane operators to see when they are digging a hole.

I get your point, but excavators (aka trackhoes) and backhoes are used to dig holes, not cranes.

harshness

Jun 30, 2026

Here's a reference for ground-based plumbing and conduit colors and their survey markings:

Reactions: Foxbat, dhpeeple1, Jimbo and 1 other person

slow_poke_pete

Today at 3:21 PM

Don in CT said:
I'd wonder what they would price their fiber at if they were ever to offer it. Frontier and GoNetSpeed are undercutting them.

This could make for an interesting thread!!! i talked to people that have competition in there area and charter will under cut them!!! i talked with people with no competition in there area and charter said screw you!!!

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