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Zero327

Last reply Aug 26, 2013 · posted in DISH Network Support Forum

Before calling DISH customer service...

This should be required reading:

http://www.huffingtonpost.com/matt-walsh/bad-customer-service_b_3799574.html

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SomeDishGuy

Aug 24, 2013

I work at Dish. One of the first things new employees are told, drummed into them early and often, is that a lot of the customers who call will be rude and/or disrespectful. I have found that to be true in the many thousands of calls I have taken. I have always worked to help the customer, even when the customer is rude, mean, insulting, or condescending, and I have had a LOT of that, but I have told quite a few customers that repeatedly cursing me and dropping the f-bomb over and over will not help me resolve their issue. I watched the account of a particularly rude customer I talked to, who insulted me over and over, insulted the company over and over, screamed, yelled, dropped every possibly combination of M-Fer, F-bomb, GD, A-Hole, KMA, and others I can't remember...all because he had to wait two days for a tech visit. He hung up on me, called back 5 times in 24 hours, and did the same thing to 5 more frontline and advanced agents. Over TV, man.

I work very hard at my job, I am very good at it, and appreciate when customers tell me I am awesome, solved what others said was impossible, complimented the company, etc. Makes my day. But, I can tell you, a LOT of the reason for turnover at the frontline level is that a lot of people cannot handle being insulted, cursed, and yelled at for 8 hours a day. Takes tough skin.

Hall

Aug 24, 2013

I must not frequent that particular fast-food place. Myself and two of my kids always order our burgers with "only cheese" and I can count on two hands the number of times they've messed it up (I don't mean "two hands" to sound bad either - I'm guessing 95% or higher it's done right).

Hall

Aug 24, 2013

SomeDishGuy said:
...a LOT of the reason for turnover at the frontline level is that a lot of people cannot handle being insulted, cursed, and yelled at for 8 hours a day. Takes tough skin.

Company reps should be allowed to hang up on people like that. Problem is, what is the threshold ? Seriously though, if more and more companies started doing that, people would cut out their bullsh*t tactics. If they leave (the customer, I mean), good riddance. You know they'll pull the same crap with the local cableco and other providers.

SomeDishGuy

Aug 24, 2013

Hall said:
Company reps should be allowed to hang up on people like that. Problem is, what is the threshold ? Seriously though, if more and more companies started doing that, people would cut out their bullsh*t tactics. If they leave (the customer, I mean), good riddance. You know they'll pull the same crap with the local cableco and other providers.

Frontline agents are not allowed, under any circumstances, to hang up on a customer. What can be done, though, is to transfer the call to their manager, who has a little more power to tell the customer how it's going to be. I don't know that Dish does it any more, but it used to be that if an account was flagged as excessively abusive, that the customer would be terminated, and not allowed to reconnect with Dish. The Terms do allow that, if I remember correctly, as Dish can refuse to provide service to anyone.

I've never done it, as I am remarkably calm, but I have heard anecdotal tales of people like that being transferred over to our Spanish IVR. Oprima Ocho!

lparsons21

Aug 24, 2013

I know it seems petty that some get irate over 'just tv', but it isn't just tv at all, it is good money spent on a service. When mine goes out on those very rare occasions, I see nothing wrong if the CSR could say "well it will be 2 days before we can get you back up, I'll credit 2 days service". Wouldn't be much but it would certainly send the message that we are 'a valued customer'.
?

Hall

Aug 25, 2013

lparsons21 said:
"...I'll credit 2 days service". Wouldn't be much but it would certainly send the message that we are 'a valued customer'. ?

Presume someone has AT250, which is $75/mo. Two days credit is just $5. Offer someone a $5 credit and I think most would be insulted. Let the customer do the math and they'll see that that credit is perfectly sufficient though !!

lparsons21

Aug 26, 2013

Hall said:
Presume someone has AT250, which is $75/mo. Two days credit is just $5. Offer someone a $5 credit and I think most would be insulted. Let the customer do the math and they'll see that that credit is perfectly sufficient though !!

Some would be insulted, but I think the majority would see it differently. Those that would be insulted would probably be the ones expecting next day service with anything less than that being totally unacceptable.

I've been fortunate in that in all the years I've had Dish and Direct, I've had maybe two actual outages that were from receivers that died and no outages for anything else.

Ooops! Not quite, right after my latest install, I had some issues with the HWS caused by a barrel connection the installer hadn't spotted and changed out. He was back within a couple days.
?

TG2

Aug 26, 2013

Hall said:
I must not frequent that particular fast-food place. Myself and two of my kids always order our burgers with "only cheese" and I can count on two hands the number of times they've messed it up (I don't mean "two hands" to sound bad either - I'm guessing 95% or higher it's done right).

I'm the guy that always gets your screwed up orders so you don't have to. ie. the spread the horrible service around theory.

*I* can count on two hands the number of times in 10 years I haven't had an order be bad.

No Salt on fries? means *no salt on fries* ... what do they do? they stick a tray over the fry bin, dump the next batch of fries onto it, then grab the same scoop that they just packed salted fries with, without cleaning the salt off it, and so plenty of salt still migrates to the "no salt" fries.

McDonalds has had the Egg McMuffin sandwich for how many years? Since 1972? (so says a wiki) regardless of source.. its longer than most McDonald Employess have been alive ... the recipe ... the core foundation of the sandwich has not changed since inception .. cracked egg, canadian bacon, cheese, muffin ... yet the last time I had one ... < drive thru > it was on the 2 for 1 low price deal.. one was correct, the second had a folded egg (the egg that goes on most of the biscuit and non-muffin sandwiches)

An experiment I did .. every weekday for two weeks at the mcdonalds that was across the street from my house ... breakfast ... same order sausage biscuit with egg and cheese (and said that exact way as that is how they have it on the menu and to be as clear as possible) and only once out of 10 orders did the sandwich come as it should have.

So... I'm *that* guy.. the guy whose orders are always messed up .. so that the rest of you can have your 95% of the time done right. But lets also take you down that road.. I went through the drive through.. they made my sandwich .. my "special order" (with cheese, the biscuit sandwich doesn't come with it by default) so I got one without cheese ... most likely someone else got my sandwich ... so right there, not one bad order .. but two.

Its a lack of care in what someone does. Flipping burgers ... not important .. I'm surprised at the growing level of failures in the fast food industry, that we haven't seen a "Falling Down" moment reported in the papers more often (irate customer takes it to the next level, with a gun)

And the lack of care is not just in the food industry, its everywhere ... and if its not at the front line, the back line, and not the front or back line, then its at the managerial level.

Hall

Aug 26, 2013

lparsons21 said:
Some would be insulted, but I think the majority would see it differently. Those that would be insulted would probably be the ones expecting next day service with anything less than that being totally unacceptable. ?

I've seen members of this site feel that a month's credit was warranted when there's been an outage, be it a hardware problem with their receiver or if Dish drops a channel (or channels). I've broken down the amount of credit people could get even though per their agreement, they're entitled to nothing. Just to shut people up, Dish will give $5/off for (3) months or something ! That's way above the dollar amount if one does the math.

I can see the conversation when a phone or chat rep says, "let's see how much of a credit you're 'due'..." and they do the math out loud, with the customer on the phone, and say, "okay, that works out to $x.xx. Would you like me to apply that to your account now ?".

TG2

Aug 26, 2013

SomeDishGuy said:
Frontline agents are not allowed, under any circumstances, to hang up on a customer. What can be done, though, is to transfer the call to their manager, who has a little more power to tell the customer how it's going to be. I don't know that Dish does it any more, but it used to be that if an account was flagged as excessively abusive, that the customer would be terminated, and not allowed to reconnect with Dish. The Terms do allow that, if I remember correctly, as Dish can refuse to provide service to anyone. I've never done it, as I am remarkably calm, but I have heard anecdotal tales of people like that being transferred over to our Spanish IVR. Oprima Ocho!

So then there are two things you're saying dish can do ... be abusive to customers, and bar them based on criteria that you don't disclose to the customer.

... Oh customer's upset?? ... lets transfer them to the Spanish IVR ... and when they call back even more pissed, now what.. black ball them because one of your own sent them there, didn't record that factoid and now the irate customer is over the top complaining because every time they call they get spanish instead of english?

The "I've never done it" and rumor mill created by such a statement invariably shows there is a truth there. That it is getting done, and the cavalier attitude implied, while you will probably say wasn't meant, is that abuse isn't tracked .. and you could quite possibly come across one of those situations for a black balled customer, who is flagged for reasons that they didn't cause and you'd never know it. (ie. always getting transferred to spanish, because the customer is angry at the last time it happened, and still had even a marginally valid gripe that started the perfect storm into such flagged status).

Did you even question it? is there a process for questioning someone's flags? is there a full disclosure to the customer that this flag exists, and the criteria for getting onto and off of such flagged status? Its discriminatory behavior, maybe not as bad as those based on color or creed but just as discriminatory when they have no knowledge of their status and how to become your "good" customer, nor any recourse against Dish when it pulls the "we have the right to refuse service" bs.

A customer doesn't start out being bad ... a customer goes that way because of constant problems with the service provider (dish or as in my other post, fast food) ... Example.. the reason why I don't have Comcast for tv ... constantly killing signals of some channels over night while they "performed maintenance" for a year .. any over night shows on NBC & ABC were non-watchable because the signal was so degraded you would be lucky to catch a word here or there (analog days) not intermixed with heavy static in sound and picture..

Dish's support via phone has been the among the worst I've encountered.

SomeDishGuy

Aug 26, 2013

TG2 said:
So then there are two things you're saying dish can do ... be abusive to customers, and bar them based on criteria that you don't disclose to the customer.

... Oh customer's upset?? ... lets transfer them to the Spanish IVR ... and when they call back even more pissed, now what.. black ball them because one of your own sent them there, didn't record that factoid and now the irate customer is over the top complaining because every time they call they get spanish instead of english?

The "I've never done it" and rumor mill created by such a statement invariably shows there is a truth there. That it is getting done, and the cavalier attitude implied, while you will probably say wasn't meant, is that abuse isn't tracked .. and you could quite possibly come across one of those situations for a black balled customer, who is flagged for reasons that they didn't cause and you'd never know it. (ie. always getting transferred to spanish, because the customer is angry at the last time it happened, and still had even a marginally valid gripe that started the perfect storm into such flagged status).

Did you even question it? is there a process for questioning someone's flags? is there a full disclosure to the customer that this flag exists, and the criteria for getting onto and off of such flagged status? Its discriminatory behavior, maybe not as bad as those based on color or creed but just as discriminatory when they have no knowledge of their status and how to become your "good" customer, nor any recourse against Dish when it pulls the "we have the right to refuse service" bs.

A customer doesn't start out being bad ... a customer goes that way because of constant problems with the service provider (dish or as in my other post, fast food) ... Example.. the reason why I don't have Comcast for tv ... constantly killing signals of some channels over night while they "performed maintenance" for a year .. any over night shows on NBC & ABC were non-watchable because the signal was so degraded you would be lucky to catch a word here or there (analog days) not intermixed with heavy static in sound and picture..

Dish's support via phone has been the among the worst I've encountered.

Wow. Methinks thou doth protest too much. You wouldn't happen to be one of those people that verbally abuse the Dish CSR agents when you call in, would you? You make some pretty ridiculous inferences, and I'm not going to waste my time refuting what you said, as I said one thing, and you are trying to say I have said something completely different.

A couple things: If you've had past problems, you surely know that:

1. The person you are talking to did not cause the problem
2. The person you are talking to is trying to help you

You can learn a lot about a person's character by how they treat people they feel are subordinate to them.

SomeDishGuy

Aug 26, 2013

FYI, not from the Dish agreement, but in the DirecTV one, they specifically spell it out.

http://www.directv.com/DTVAPP/content/legal/customer_agreement

5. CANCELLATION

(c) Our Cancellation. We may cancel your Service at any time if you fail to pay amounts owing to us when due, subject to any grace periods; breach any other material provision of this Agreement; or act abusively toward our staff. In addition, we may cancel your Service if you elect not to accept any changed terms described to you, as provided in Section 4. Upon cancellation, you will still be responsible for payment of all outstanding balances accrued through the effective date, which may include the deactivation fee described in Section 2 and/or an early cancellation fee.

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SatZach

Last reply 2 minutes ago · posted in The Chit Chat Club

Hello again

I haven't posted in almost 17 years. Over the air, sat, offline, anything-but-the-internet is still one of my avid pursuits. Been playing with offline tv viewing and offline web browsing. I have great appreciations for this site still being here. It's so hard to find public communities that haven't sold out to social media company.

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dishstaller

8 minutes ago

Got to admit, I had to look up "offline web browsing". I had never heard of it.

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Scott Greczkowski

6 minutes ago

Welcome back, as you can see we branched off into a bunch of things since Satellite is what it is now, so lots to talk about here.

Jimbo

2 minutes ago

dishstaller said:
Got to admit, I had to look up "offline web browsing". I had never heard of it.

From what I understand, it's just saving a article or whatever, to Save it so you can read it later ....
Unless he's talking something entirely different ... the way I am looking at it, you Still need the Internet to load it originally.

Bruce

Supporting Founder Lifetime Supporter

Last reply 7 minutes ago · posted in Internet Television (IPTV) Discussion Forum

How things have changed

I was reading this article

Cable TV ‘cord-cutters’ became the majority in 2022

The steady decline of cable and broadcast television, and the rise of streaming services, reached a sort of inflection point over the past year. Last summer, for the first time, streaming ser…

thehill.com

That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.

And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.

Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.

There are, now, 129 Million Households in the United States.

In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.

Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.

Roughly, Streaming Live TV has 14 Million subs including all of them.

So that means, Cable/Satellite now has, roughly, 51 Million Households

So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.

That means a total loss of 55% since 2015 at the end of 2023.

But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.

Imagine what 2024 will be like.

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Bruce

Today at 8:58 AM

And again, 15 months in a row, streaming wins-

Cable and Broadcast added together-36.4%

Streaming with a massive 49.6%, 13.2% higher than Broadcast/Streaming.

Reactions: MikeD-C05 and Howard Simmons

Jimbo

Today at 11:08 AM

Bruce said:
And again, 15 months in a row, streaming wins-

Cable and Broadcast added together-36.4%

Streaming with a massive 49.6%, 13.2% higher than Broadcast/Streaming.

View attachment 194983

Your Still Thrilled about all this ?

These numbers will Never be accurate as many people use Both still ...

You have services like Hulu Live and You Tube TV that do, what you call Cable, but they ARE Streaming, so Which is is ?

Does it get counted 2x as both Streaming and Cable ?

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b4pjoe

Today at 11:17 AM

Jimbo said:
Your Still Thrilled about all this ?

These numbers will Never be accurate as many people use Both still ...

You have services like Hulu Live and You Tube TV that do, what you call Cable, but they ARE Streaming, so Which is is ?

Does it get counted 2x as both Streaming and Cable ?

I think Hulu Live, YTTV, Fubo, and DIRECTV stream among others like my Internet provider has a TV service like Broadcast/Cable but it streams like the four services I mentioned and would be listed under Broadcast/Cable. Imagine how bad the numbers would be if they were listed under streaming and not Broadcast/Cable. I'm sure someone will correct me if that is wrong though.

Jimbo

Today at 11:19 AM

b4pjoe said:
I think Hulu Live, YTTV, Fubo, and DIRECTV stream among others like my Internet provider has a TV service like Broadcast/Cable but it streams like the four services I mentioned and would be listed under Broadcast/Cable. Imagine how bad the numbers would be if they were listed under streaming and not Broadcast/Cable. I'm sure someone will correct me if that is wrong though.

Well, your showing the same as I am, its impossible to get those that use both, as well as those that ARE both.

b4pjoe

Today at 11:23 AM

Jimbo said:
Well, your showing the same as I am, its impossible to get those that use both, as well as those that ARE both.

Well they are both but I think they are only counted as Broadcast/Cable/Other.

Bruce

Today at 1:08 PM

b4pjoe said:
Well they are both but I think they are only counted as Broadcast/Cable/Other.

Jimbo said:
But, Originally they were Streaming ...

be4joe is correct, YTTV and the likes are not included in streaming, from Nielsen's FAQ-

What about live streaming on Hulu and YouTube?

Linear streaming via vMVPD apps (e.g., Hulu Live, YouTube TV) are excluded from the streaming category.

Jimbo

Today at 1:16 PM

But they ARE Streaming as well, so they Should be counted as both, which would make the Streaming numbers even More prominate.

Q.
Who does the Counting for Streaming ?

Neilson does the Broadcast/Cable ...

b4pjoe

Today at 1:25 PM

Jimbo said:
But they ARE Streaming as well, so they Should be counted as both, which would make the Streaming numbers even More prominate.

Q.
Who does the Counting for Streaming ?

Neilson does the Broadcast/Cable ...

But they are basically airing a number of live channels just like Broadcast, Cable, and Others so that is why they are counted that way.

Bruce

Today at 1:31 PM

Jimbo said:
But they ARE Streaming as well, so they Should be counted as both, which would make the Streaming numbers even More prominate.

Q.
Who does the Counting for Streaming ?

Neilson does the Broadcast/Cable ...

Same.

Ratings for streaming content is extremely accurate, since the service knows who is watching what and when, when we hit ok on our remotes.

Ratings for Broadcast/Cable shows has always been a estimate.

Jimbo

7 minutes ago

Bruce said:
Same.

Ratings for streaming content is extremely accurate, since the service knows who is watching what and when, when we hit ok on our remotes.

Ratings for Broadcast/Cable shows has always been a estimate.

If I flip thru shows on an app, 3-4 in a few minutes, does that still show that I watched the whole episode ?

If I watch the Super Bowl for 5 minutes, does that count as watching the Super Bowl ?
Is it the same if I just watched the Commercials.

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dishstaller

Pub Member / Supporter Lifetime Supporter

14 minutes ago · posted in The Chit Chat Club

Been putting off buying a front/rear dashcam. This Civil Rights Lawyer video now has me moving forward

This was actually one of the more disturbing videos I've seen on this channel. IF this guy hadn't been driving a Tesla which has 360 degree cams, he would probably become a felon and had his life ruined.....all because of a lying cop. The other officers in this video didn't impress me too much either, their whole mentality was how can we nail this guy.
This is a perfect example of why I'm always a bit nervous when I get below Perry, FL. There is a huge difference between north and south Florida and everyone who lives here knows this.

View: https://www.youtube.com/watch?v=A4Q8q0KQQ14

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Bobby

Supporting Founder Lifetime Supporter

Last reply 20 minutes ago · posted in DISH Network Support Forum

Dish 4K Event Listings (No Discussion)

This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.

As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.

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Bobby

Tuesday at 1:54 PM

CFB, Indiana at Michigan, Saturday 10-24, 9AM PDT, Channel 148-01.
CFB, BYU at UCF, Saturday 10-24, 12:30PM PDT, Channel 148-01.

Reactions: Foxbat and charlesrshell

Bobby

25 minutes ago

MLB, Rays at Brewers, Friday 10-23, 5PM PDT, Channel 148-01.

Bobby

24 minutes ago

MLB, Rays at Brewers, Saturday 10-24, 5PM PDT, Channel 148-01.

Bobby

21 minutes ago

MLB, Brewers at Rays, Monday 10-26, 5PM PDT, Channel 148-01.

Bobby

20 minutes ago

MLB, Brewers at Rays, Tuesday 10-27, 5PM PDT, Channel 148-01.

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Linus Tech Tips

47 minutes ago · posted in Linus Tech Tips

Guessing Costco Tech Prices

Time for another AWESOME video from Linus Tech Tips!

View: https://www.youtube.com/shorts/FtjH_HHTpeg

Direct YouTube Link - Guessing Costco Tech Prices
Linus on Facebook
The LTT Store

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TWiT Tech Podcast Network

47 minutes ago · posted in TWiT Tech Podcast Network

This Week in Space 233

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=IP8521ndPdA

Direct YouTube Link - This Week in Space 233
TWIT's Website
TWIT Live Feed

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TWiT Tech Podcast Network

47 minutes ago · posted in TWiT Tech Podcast Network

How It Feels Holding an iPhone Duo in Hand

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/iFQxaEwwh2k

Direct YouTube Link - How It Feels Holding an iPhone Duo in Hand
TWIT's Website
TWIT Live Feed

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 53 minutes ago · posted in DIRECTV General Forum

New Gemini Box

The following is from Reddit. -
View: https://www.reddit.com/r/DirectvStream/s/orzHBkmqQW

There appears to be a new DIRECTV Gemini OTT box, the C81KW-650.

The FCC listing is partially available, and a Geekbench entry confirms it uses an Amlogic S905X5, a solid SoC for a set-top box.

I also see 4GB of RAM, and the manufacturer is SEI Robotics.

DIRECTV C81KW OTT Box - Android TV Guide

Ok found a picture of the Box too on Reddit:

View: https://www.reddit.com/r/DirectvStream/comments/1twlex0/comment/opzeqi1/

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GRB1959

Sep 23, 2026

A new Gemini box for DirecTV streaming possibly becoming available in January of 2027? That would be welcome news.

I have been exploring leaving Dish DBS ever since a software update around Aug. 10, version H711 and now H712, is causing problems with IR signals and the Dish Hopper 3. As a result my Sofabaton X2 universal remote no longer works perfectly as it did prior to the H711 and H712 Dish Hopper 3 firmware updates.

I have been a little leary of the current hardware available for DirecTV streaming as the Gemini Ospry box fits my needs, however they are getting a little long in the tooth and finding the 4GB RAM (SKU: 60233) Osprey box complete with remote and power cable is somewhat challenging. I see that the 2GB RAM Osprey boxes (SKU: 60164) can be found on Ebay and at Walmart online used, however a 4GB Osprey box is preferred.

Now I wonder if I should just wait it out until the new Gemini box for DirecTV streaming becomes available. I want a box with an Ethernet port and the Gemini Air is WiFi only. If the new Gemini box does become available in January of 2027 will it be lease only via DirecTV or will we be allowed to purchase them?

slow_poke_pete

Sep 23, 2026

GRB1959 said:
A new Gemini box for DirecTV streaming possibly becoming available in January of 2027? That would be welcome news.

I have been exploring leaving Dish DBS ever since a software update around Aug. 10, version H711 and now H712, is causing problems with IR signals and the Dish Hopper 3. As a result my Sofabaton X2 universal remote no longer works perfectly as it did prior to the H711 and H712 Dish Hopper 3 firmware updates.

I have been a little leary of the current hardware available for DirecTV streaming as the Gemini Ospry box fits my needs, however they are getting a little long in the tooth and finding the 4GB RAM (SKU: 60233) Osprey box complete with remote and power cable is somewhat challenging. I see that the 2GB RAM Osprey boxes (SKU: 60164) can be found on Ebay and at Walmart online used, however a 4GB Osprey box is preferred.

Now I wonder if I should just wait it out until the new Gemini box for DirecTV streaming becomes available. I want a box with an Ethernet port and the Gemini Air is WiFi only. If the new Gemini box does become available in January of 2027 will it be lease only via DirecTV or will we be allowed to purchase them?

there leased at 10.00 per box. unless you can find em at ebay or wally world where people have gotten em before. or you could get a roku apple tv firestick if you don't need the channel numbers

GRB1959

Sep 23, 2026

slow_poke_pete said:
there leased at 10.00 per box. unless you can find em at ebay or wally world where people have gotten em before. or you could get a roku apple tv firestick if you don't need the channel numbers

I appreciate the reply. My wife will be using this as well so a numeric keypad to change channels that actually works is a must and I want it to have a hardwired Ethernet port so that leaves the Gemini box as my only real choice.

dishstaller

Today at 12:43 PM

GRB1959 said:
I want it to have a hardwired Ethernet port so that leaves the Gemini box as my only real choice.

The Roku Ultra series (the larger square box models that attach via hdmi) have ethernet ports

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b4pjoe

Today at 1:28 PM

dishstaller said:
The Roku Ultra series (the larger square box models that attach via hdmi) have ethernet portsView attachment 194992

This thread is about the new box for the DIRECTV Stream service. And yes it has an Ethernet port also.

dishstaller

Today at 1:51 PM

b4pjoe said:
This thread is about the new box for the DIRECTV Stream service. And yes it has an Ethernet port also.

I didn't just mention this for no reason.....see posts #10 and 11 where Roku was clearly brought into the discussion. I'm NOT trying to hijack a thread but ADD information to it.

Scott Greczkowski

Today at 1:51 PM

I know a few people who have gotten one and I am told like most modern streaming boxes this one also has HDR on all the time.

b4pjoe

Today at 1:59 PM

Scott Greczkowski said:
I know a few people who have gotten one and I am told like most modern streaming boxes this one also has HDR on all the time.

My guess it is like the 2 previous boxes where you can turn it off/on but requires a reboot once you make the change for the change to take effect. Not sure if there is some limitation in the hardware that won't allow it to change automatically to what is in the content like other devices do. Even DIRECTV satellites own C61K changes on the fly.

Tom Speer

Today at 2:15 PM

Scott Greczkowski said:
I know a few people who have gotten one and I am told like most modern streaming boxes this one also has HDR on all the time.

I only noticed that as a problem on TVs that handle HDR poorly. They don't have enough peak brightness or enough dimming zones. For instance, TCL makes three lines of TV, sort of like the old Sears model of Good, Better, Best. On my 4 or 5 year end low price model, HDR looked awful (My neighbor likes the TV now). The midrange model from the next model year ithat I have at my Lake home now looks pretty good in HDR all the time. The midrange TCL QM7 model from last year at my other home looks spectacular, as I remember. I haven't seen it for 6 months.

If I had a TV that does HDR poorly, I would configure the Gemini to disable all HDR.

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b4pjoe

53 minutes ago

Tom Speer said:
I only noticed that as a problem on TVs that handle HDR poorly. They don't have enough peak brightness or enough dimming zones. For instance, TCL makes three lines of TV, sort of like the old Sears model of Good, Better, Best. On my 4 or 5 year end low price mode, HDR looked awful (My neighbor likes the TV now). The midrannge model from the next model year ithat I have at my Lake home now looks pretty good in HDR all the time. The midrange TCL QM7 model from last year at my other home looks spectacular, as I remember. I haven't seen it for 6 months.

If I had a TV that does HDR poorly, I would configure the Gemini to disble all HDR.

I agree with that. The 2 LGs that we have Gemini's on looks far better with HDR enabled then it does with HDR off.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Today at 2:12 PM · posted in The Chit Chat Club

What supplements have you found that really helped your overall health

Didn't see a thread like this so I figured why not start one. This is about natural supplements. If you aren't into supplements, fine, but please let those of us who do want to discuss this discuss it.

The first one I wanted to mention has been a real life changer. I'm 62 and still do all of my own install work at my business....also do all the yard work at the house. A few years ago I started noticing that I was losing my range of movement, it was even getting hard to bend over and lace up my boots. Almost got stuck in an attic because I couldn't get turned around once the work was done. Didn't think much of it and figured with age comes stiffness that was only going to get worse as time went on.
It was then that I stumbled across a video which was discussing rotator cuff tears and why they were to prevalent these days. Turns out, the culprit is a simple deficiency in MANGANESE which is key in keeping your tendons flexible. Most anti-biotics strip your body of any manganese it might have had which is why certain anti-biotics, especially those in the Cipro family. I actually knew a man who had two tendons tear while on that stuff.
Went to Amazon and ordered some manganese. Now it took a while, it wasn't instant, but gradually I have regained all of my flexibility. I can bend over and touch my toes while standing with no pain and putting on my boots is no longer a chore.
Pretty cheap too. The bottle I ordered was a 200 ct for under $13. They said to take double the normal dose for the first month because most people are severely lacking, then go to one a day.

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TWiT Tech Podcast Network

Today at 2:02 PM · posted in TWiT Tech Podcast Network

Advanced Shader Delivery for Starting AAA Games #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/6UdT8b2s_Lc

Direct YouTube Link - Advanced Shader Delivery for Starting AAA Games #shorts
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