Funny. Haven't had any problems with my HWS even though it's in an enclosed entertainment unit that gets warm. My problem has been with the basic Hopper that's sitting out in the open with no air circulation issues!
Even funnier, I have (1) basic Hopper as well...& haven't had a SINGLE prob with it - & IT was refurbed or previously used...go figure!
My loyalty goes to my wallet so I have no compunction with switching back to DTV again when the time comes.
(no, I am NOT going to start continuously posting this like a certain person does...particularly since it doesn't do any good...HOWEVER, with it almost being 2016...)
Quite honestly, I'm kind of disgusted with either of them, mostly because NEITHER one has added much, if any new HD in ages! I understand about only so much bandwidth, etc. etc...but E* just finished up doing that big 8PSK conversion on WA, so they should now have plenty of room to be adding at least SOME new HD. (they already have the room on EA...) Also, the signal level on the 129 x-ponder for our (HD) locals is MUCH lower than the rest of the national beams...so my locals always go out at the lightest of rains. (before anyone asks, no it's NOT a dish issue at my home; it's very low at any E*'s subs home I've ever been to...) But along those lines, the national beams on 129 here aren't exactly wonderful...& never have been.
As far as D*, they have 1 new bird floating up there, that doesn't appear they're going to be using for ANYTHING but possibly 4K stuff, that only a fraction of the sub base will even be able to watch! Then they have another bird D15 that is getting into orbit/testing as we speak...again, is AT&T going to actually have it transmit anything (new HD) in the near future, or is (also) going to sit up there flying around doing nothing???
So my only other pay TV choices here are either Comcrap or U-worse. Comcast, like most of their other systems, is a complete HD joke, so not even worth considering. I would actually consider trying U-verse, as they have one of the best HD lineups (channel-wise) that I can get in my area, but I already know about it's own picture quality issues, plus you can only watch/record 4 shows simultaneously...not to mention the highest internet speed I've been told I qualify for, is a staggering 18mg. (I get 125mg now on Comcast) I'm actually considering getting JUST the U-verse TV alongside my current providers & seeing if I could tolerate it's shortcomings. Problem is, you pay AT&T much more for TV, (after the promos run out) if that is the ONLY thing you get from them.
If I was in either a Charter or Brighthouse area, I'd switch to them in heartbeat, as they seem to be some of the ONLY systems that have a "robust" HD lineup; I would definitely use Tivo's for my DVR's, though. (just bought 2 cable/OTA Roamios at their summer blowout sale, so actually I'd be all set there)