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gretschdrum

Last reply Feb 10, 2016 · posted in DIRECTV General Forum

crazy error 775 problems...with solution...asking for advice though

Hey Gang,

Yesterday morning I had perfect service. In fact, I've had this particular dish (slimline 17), receiver (HR 24) setup for a tad over 4 years with virtually ZERO interruption of service. However when I turned both tvs on last night I received error 775. None of the receivers or connections had been moved. I did all the normal troubleshooting (checking connections, wiring, and resetting the SWM) but nothing worked. Upon calling customer service we did all of the above once again along with rebooting the receivers, etc. Nothing worked so I set up a tech visit for Sunday afternoon (just before the Super Bowl no less).
Well, today I tinkered a bit more and left the SWM unplugged for approximately 3 hours. On a whim/last ditch effort I plugged the SWM back in and OF COURSE the receivers were able to communicate with the dish and I'm back in business on both tvs.

Now, the question for all involved here is do I keep the service tech appointment? I don't want to cancel only to have a potentially failing part give up on me midway through the Super Bowl. Has anyone here had a similar experience? It's obviously the SWM power inserter, right? Or, is the SWM alright after a long 'reset'?

Thanks in advance.

8 Replies · 5929 views

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peds48

Feb 6, 2016

this is most likely a connector issue.

Hutch1814

Feb 7, 2016

So do we have an update?

gretschdrum

Feb 8, 2016

Yes, the update is that on Sunday morning I turned on the TV and everything was still operating fine (from when I got it working again on Friday). So, I called customer service and spoke with them in detail about the situation. Basically they encouraged me to cancel the tech visit - and I did. They said that sometimes the SWM inserter will not respond to short reboots/resets and that the long, 3+ hour reboot, basically made it do a 'hard reset'. As of now, I'm 4 days into the 'hard reset' and everything is still working perfectly. If I get another error 775 in the next few days I'll create and keep the new call.

thanks for the help guys!

Reactions: raoul5788

b52pooh

Feb 9, 2016

Just curious. When you did the "reset SWM" on your own and with the phone tech, did you leave the power unplugged long enough to make the green light on the power inserter go out? Sometimes that takes over a minute or two. If you only waiteed the standard 15-30 seconds, it may not have been long enough to completely discharge internal capacitance.

gretschdrum

Feb 10, 2016

Thanks for the reply. While I had the tech folks on the phone I reset the inserter several times. At first, I unplugged it for about one minute. I let the light go out fully and then plugged it in again. As the tech call continued and we did different things but eventually we went back to the inserter again and this second time we unplugged it for 3 or 4 minutes and still didn't get the desired result.

It was the following day when I unplugged it again, left the house, came back 3+ hours later, plugged it in and it's been working perfectly ever since.

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Bobby

Supporting Founder Lifetime Supporter

Last reply 22 minutes ago · posted in DISH Network Support Forum

Dish 4K Event Listings (No Discussion)

This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.

As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.

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Reactions: HipKat, bryanw20 and charlesrshell

Bobby

Sunday at 11:00 AM

MLB, Brewers at Dodgers, Wednesday 10-14, 5PM PDT, Channel 148-02.

Reactions: charlesrshell

Bobby

Tuesday at 8:48 PM

MLB, Brewers at Dodgers, Thursday 10-15, 6PM PDT, Channel 148-02.

Reactions: charlesrshell

Bobby

Tuesday at 8:50 PM

CFB, Notre Dame at BYU, Saturday 10-27, 4:30PM PDT, Channel 148-03.

Reactions: Foxbat and charlesrshell

Bobby

Tuesday at 8:52 PM

NASCAR, Freeway Insurance 500, Sunday 10-18, 12PM PDT, Channel 148-04.

Reactions: long_time_Dish and charlesrshell

Bobby

22 minutes ago

CFB, Ohio State at Indiana, Saturday 10-17, 9AM PDT, Channel 148-01.
CFB, Arizona State at Texas Tech, Saturday 10-17, 12:30PM PDT, Channel 148-01.

Reactions: charlesrshell

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Former member 209992

Last reply 38 minutes ago · posted in SatelliteGuys Support Center

Site is slooooow

For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.

524 Replies · 17841 views

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Foxbat

Today at 1:22 PM

Yeah. It's probably something going on with the MacBook as my iPhone has been pretty snappy.

Reactions: charlesrshell

Scott Greczkowski

Today at 2:49 PM

I have been optimizing the site the past few days... and got us here now.

We are rocking now!

Reactions: Foxbat, FTA4PA, worstman1 and 3 others

Foxbat

42 minutes ago

Foxbat said:
Yeah. It's probably something going on with the MacBook as my iPhone has been pretty snappy.

I rebooted my MacBook Air and it's zipping right along. Sorry, but it was taking over 20 seconds to load pages, with the pulsing blue bars so it was munching on something.

Reactions: charlesrshell

Scott Greczkowski

41 minutes ago

Remember folks... just like DNS... its always Foxbat.

Reactions: comfortably_numb, Bobby, charlesrshell and 2 others

Foxbat

38 minutes ago

Scott Greczkowski said:
Remember folks... just like DNS... its always Foxbat.

WTF… …What the Foxbat!

Reactions: TRG, Bobby, charlesrshell and 1 other person

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply 49 minutes ago · posted in Internet Television (IPTV) Discussion Forum

Hughesnet cancelling email addresses

Wasn't exactly sure where to post this. Just had a customer come in inquiring about internet. He has HughesNet and had heard good things about mine. He asked if we provided email addresses and it kinda caught me off guard. I said he should be able to keep whatever email he had been using....my sister in law is still using a BellSouth email addy and they haven't been around here for many years. He said he had gotten a letter from HughesNet stating that they had until Nov 16th to save, move, forward, whatever, their Hughesnet emails because they would lose them after that date.

I have never heard of a company simply mass-deleting email accounts (the customer still has his HughesNet service). From what I understand, in the past, the company who was ditching their email service simply sold the customer base to a company like Google.

Anyone else getting this letter. He said he would show it to me tomorrow when I go out there and set up his internet.

4 Replies · 65 views

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Foxbat

Today at 2:37 PM

Doing a Google of the HughesNet Email notice, it seems that HughesNet has been trying to eliminate hosting emails since 2019. And with HughesNet filing Chapter 11 back in August, it would be a smart move to switch to a more stable Email provider. Even AT&T farmed out their Email to Yahoo! years ago.

SpaceX's Starlink and the Cellular 5G Home Internet solutions have pretty much relegated HughesNet and its high latency, low bandwidth Internet service to History. If Earth had shorter days, maybe a Geostationary Internet Solution might have stood a fighting chance…

dishstaller

Today at 2:57 PM

Well, I helped him set up a gmail acct....I actually wanted to see what the new process is for setting up a gmail acct since it had been years since I set mine up. Anyway, I showed him how to forward the emails he wanted to keep over.

navychop

Today at 3:16 PM

Foxbat said:
If Earth had shorter days,

Wouldn't we then die of old age sooner?

Reactions: Bobby

Foxbat

49 minutes ago

navychop said:
Wouldn't we then die of old age sooner?

Still the same number of years, just more Sunsets…

dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 3:00 PM · posted in The Chit Chat Club

Man falls to his death on roller coaster at 6 Flags in GA

Can't help but wonder if a worker overlooked checking the harness. I rarely ride a roller coaster anymore but when I do I check the harness myself pretty aggressively.
Can't imagine what the son is going through.

Dad levitated and bled then fell to his death from coaster

Eyewitnesses have shared fresh details of the horrific accident that happened at Six Flags Over Georgia on Monday afternoon.

www.dailymail.com

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Jimbo

Yesterday at 11:02 PM

Back on the Goliath Roller Coaster ... I'm interested to find more details as well ...
Like where on the track did this happen (somewhere I read that it was on the climb up the top), which is impossible ...

They really need to take that ride and add at the very least, seatbelts ...

The Park is opening back up on Friday, the ride will Not be opening ... personally, I would keep it closed until different type of restraints can be designed and installed (over the winter).

I find it hard to believe that this ride is even allowed to be running with the restraints that exist at the moment, there are other rides that use the same type and they have been shut down across the country.

You got to believe that every ride has at least 2 types of restraint systems in place.

I wonder what and when we will hear from the Manufacturer ... and whatever governing bodies control these ...

Just think, this is a Major Amusement Park .... I would not have any problem getting on the Roller Coasters I have rode ...

Imagine what these County Fairs and others like them, I would not be caught Dead on one of them ... they get put up and tore down every other week, where is the safety for those rides ... No Thank You.

Reactions: dishstaller

Jimbo

Yesterday at 11:10 PM

Could B&M’s Patent on the “Clamshell” Ride Restraint Design Offer Clues as to What Happened on Goliath at Six Flags Over Georgia?

Incredibly sad news out of Six Flags Over Georgia as it’s being reported one man was killed after being ejected from Goliath, the B&M hyper coaster. Many news outlets have posted pictures of pe…

bgtsafari.com

navychop

Yesterday at 11:17 PM

Jimbo said:
I would not be caught Dead on one of them

Yet IF you were on one, you might be caught dead.

dishstaller

Today at 10:07 AM

Jimbo said:
Could B&M’s Patent on the “Clamshell” Ride Restraint Design Offer Clues as to What Happened on Goliath at Six Flags Over Georgia?

Incredibly sad news out of Six Flags Over Georgia as it’s being reported one man was killed after being ejected from Goliath, the B&M hyper coaster. Many news outlets have posted pictures of pe…

bgtsafari.com

Had no idea there were that many redundancies built into those restraints.

Jimbo

Today at 2:18 PM

dishstaller said:
Had no idea there were that many redundancies built into those restraints.

It makes sense, however, I would want more types of restraints, so if one doesn't work, the other does ... the restraints coming over the shoulder I would have expected ... with a Seat belt as last resort.

Fwiw, I inquired with what they use on Coasters at Cedar Point, various Coasters, different restraints according to what the car and track requires ...

NONE of the Coasters at CP use THAT particular system

I'm glad to see ...

dishstaller

Today at 3:00 PM

Jimbo said:
with a Seat belt as last resort.

According to the article, when you see a seat belt on a ride like this, it is basically used as a way of making sure the rider isn't too large/fat to safely ride the ride.

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Ham Radio 2.0

Today at 2:52 PM · posted in Ham Radio 2.0

Kenwood TM-D750 vs ICOM ID-5200: Don't Buy One Before Watching This!

Time for another AWESOME video from Ham Radio 2.0!

View: https://www.youtube.com/watch?v=VGlC_BDgwZo

Direct YouTube Link - Kenwood TM-D750 vs ICOM ID-5200: Don't Buy One Before Watching This!
Ham Radio 2.0 Website
Ham Radio 2.0 on Facebook

0 Replies · 7 views

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Houston Rockets

Last reply Today at 2:39 PM · posted in FTA Receiver / Equipment Support

OTHER Mini Multiswitch

I just received 6 receiver 2 port mini Multiswitch and it work great, no external power need it, and you can connect 6 receiver instead of 4 on most Mini Multiswitches... If anyone is interested in where they can get one PM me....

2 Replies · 47 views

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Titanium

Today at 2:00 PM

Have you tested using external power? Over the years, have found unpowered polarity switching to be unreliable. Especially problematic when used with DiSEqC motors or switch stacking.

Houston Rockets

Today at 2:39 PM

No I have not. I just got it the other day and it is connected to six receivers working just fine. What I do is non power mini multi-switches work best with LNBF's and with LNB's

TWiT Tech Podcast Network

Today at 2:32 PM · posted in TWiT Tech Podcast Network

Tech News Weekly 459

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=CELCVXF_wXA

Direct YouTube Link - Tech News Weekly 459
TWIT's Website
TWIT Live Feed

0 Replies · 8 views

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TheRatPatrol

Last reply Today at 2:13 PM · posted in TV Shows

NCIS

Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?

2129 Replies · 214622 views

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TheRatPatrol

Monday at 11:11 AM

Wait, Tony is the director now? Apologies, I stopped watching a while ago.

Reactions: Howard Simmons

Jimbo

Monday at 11:47 AM

TheRatPatrol said:
Wait, Tony is the director now? Apologies, I stopped watching a while ago.

Was Gibbs still there when you quit watching ?
If so, A Lot has happened ....

It's been pretty good all along , once you get use to Gibbs being gone.

Reactions: MikeD-C05

Jimbo

Monday at 11:41 PM