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Last reply · posted in DIRECTV General Forum
OK Guys, I need your advice

Before I call, I wanted to ask you all.....

Currently have:

2 - HR24 & 2 - HR23 600 - 4 total.....considering a 5th
HD, DVR & Whole-Home service with Protection Plan

These units are so slow and unreliable I cant take it any more.

I'm a good customer $200+ per month w/auto pay haven't upgraded since i switched over from Dish years 5+ ago.

What are my best options here? What, if anything, is this going to cost me to get up-to-date hardware?

Thanks in advance

CCash
6 Replies · 1345 views
D
While I understand the HR24's may be a little slower than a newer Genie, I can't believe yours are THAT slow....so first thing, I'd hang onto those.
Since you have 8 tuners now, you obviously do NOT want to go to only a Genie & then replacing those other DVR's w/clients...that WOULD be taking a step backwards. (you already know they will NOT let you have more than 1 Genie on your account...)
Since you are now wanting a 5th receiver, & if you want to do this the most cost effective way, I would first see what they would charge to add a new Genie (most likely $0) then see what they might charge to upgrade those 2 HR23's to HR24's; if you tell them these receivers are having all kinds of problems, the tech may just go ahead & swap them for you at not charge while he's there. (I just did this with a client & they are VERY happy to now have (2) HR24's & a Genie w/2 clients)
If that doesn't pan out, I'm sure they would add 2 clients at no charge while they are adding your new Genie, in place of those HR23's; if that would happen, you would end up with 9 tuners total. (5 from the Genie + 2 each from your remaining HR24's) If you are successful with getting those HR23's upgraded to 24's, you would then have 13 tuners total!

I assume you already know any kind of upgrade will put you on a 2-year contract...
C
While I understand the HR24's may be a little slower than a newer Genie, I can't believe yours are THAT slow....so first thing, I'd hang onto those.
Since you have 8 tuners now, you obviously do NOT want to go to only a Genie & then replacing those other DVR's w/clients...that WOULD be taking a step backwards. (you already know they will NOT let you have more than 1 Genie on your account...)
Since you are now wanting a 5th receiver, & if you want to do this the most cost effective way, I would first see what they would charge to add a new Genie (most likely $0) then see what they might charge to upgrade those 2 HR23's to HR24's; if you tell them these receivers are having all kinds of problems, the tech may just go ahead & swap them for you at not charge while he's there. (I just did this with a client & they are VERY happy to now have (2) HR24's & a Genie w/2 clients)
If that doesn't pan out, I'm sure they would add 2 clients at no charge while they are adding your new Genie, in place of those HR23's; if that would happen, you would end up with 9 tuners total. (5 from the Genie + 2 each from your remaining HR24's) If you are successful with getting those HR23's upgraded to 24's, you would then have 13 tuners total!

I assume you already know any kind of upgrade will put you on a 2-year contract...


Sorry Rich i have 2 H23's not HR23

The HR24's sometimes take up to 7/8 seconds just to change channels or bring up the guide. I have timed it!

Can you tell me a little more about the "clients". Are they the wireless?

If I swap out the the 2 H23's for clients what do I lose?

Thanks again
D
Sorry Rich i have 2 H23's not HR23
OK, that might make a dif then, as those still have their own (dedicated) tuners in each receiver
The HR24's sometimes take up to 7/8 seconds just to change channels or bring up the guide. I have timed it!
I believe you; unfortunately if you want more than 5 tuners for your whole house than what you get in the Genie, you really should probably keep these.
Can you tell me a little more about the "clients". Are they the wireless?
They have both wired & wireless; usually wireless clients cost at least an additional $99 upgrade fee. If you already have cable &/or existing coax in your TV locations, no need to spend the $$$; I prefer to keep as much hardwired as possible.
The clients do NOT have tuners built in; if you go to watch live TV from one, it steals one of the 5 Genie tuners to do...which potentially takes away being able to use it for recording something else at the same time.
If I swap out the the 2 H23's for clients what do I lose?
2 additional tuners in your house, as described above
Jimbo
Sorry Rich i have 2 H23's not HR23

The HR24's sometimes take up to 7/8 seconds just to change channels or bring up the guide. I have timed it!

Can you tell me a little more about the "clients". Are they the wireless?

If I swap out the the 2 H23's for clients what do I lose?

Thanks again
With the Clients, you share the 5 tuners from the Genie you'll probably get.

You currently have 6 tuners ...
If they add a Genie, thats 5 tuners (keep in mind that the Clients if you get them, use the ones from the Genie)
\Personally, if they give you a Genie, take it, I would try to upgrade to the HR24's if possible ...
They will more than likely offer clients to you ( yes, they can be wired or wireless).
You need a total of 5 recvrs now .... Go with the Genie and 4 HR24s.

I would talk to them and see how much it would cost to go to the HR24s and Genie first (you gain tuners this way, vs the Clients.

There will be a price to do that, but you'll have to get the how much from them, alot depends on your history with them.
Z
the $99 fee is a one time charge, not monthly. the wireless are nice if you have a spouse who likes to redecorate often-ish. no need to call D* to have anything done, just plug the wireless receiver in and you're good to go. the HR24's you can probably just get replaced if you ask the tech real nice (for new HR24's). although if BOTH of them are doing it you may have something else going on.
alnielsen
Get the protection plan for a few months then call in to get a free system update. A HR44/54 is nice.
Part of your slowness may be related to DECA or the lack of (straight to the router). Even my HR21 was never that slow.
Foxbat
Supporting Founder Pub Member / Supporter Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.

At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
17 Replies · 234 views
Ronnie-
Meh. The 4Ks I have will do everything that these do that I need them to do.


Which that's most tech these days for anything released the last four to five years.


It's honestly a testament to how good the previous gen Apple TVs were and are.
navychop
It's honestly a testament to how good the previous gen Apple TVs were and are.

Don't tell them that. They'll adopt planned obsolescence.
navychop
Outside of gaming, would Joe Sixpack notice any difference?
KAB
KAB
Outside of gaming, would Joe Sixpack notice any difference?
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!
S
Don't tell them that. They'll adopt planned obsolescence.
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade.. :what. apple's been making money off of software and not hardware for a while
ncted
ever notice your cell phone slows down when you come up for an upgrade
No. Makes me wonder if that is Apple or the carrier. I am on pre-paid, so I never get "an upgrade." I still have my old iPhone 11 Pro as a second line, and it runs iOS 27 just fine. My iPhone Air, which is still a current model, doesn't really seem that much faster in regular use. It is better in other ways, and worse in some ways than the 11 Pro (size), but performance really isn't a big differentiator, especially since I replaced the battery in the 11 Pro. If I had gotten enough storage when I originally bought the 11 Pro, it could still be my primary device with no issues.
ncted
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!
Yeah, they boot up a bit slower than Roku, but the OS does a lot more, so it makes sense. How often are you booting them up that is a differentiator? Aside from OS updates, mine are on all the time. I will say the ATV4K is generally quicker than the Roku Ultras I have, when it comes to launching apps and responsiveness, not that the Roku is sluggish.
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navychop
apple's been making money off of software and not hardware for a while

What software? For iPhones? I tried to buy some image s/w IN THE APPLE STORE! They had none, and could not offer ANY s/w for iPhones
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 2 views
osu1991
Pub Member / Supporter
Last reply · posted in TV Shows
2 Replies · 57 views
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Howard Simmons

Another Tulsa King spin off.🙄
dishstaller
Another Tulsa King spin off.🙄
But.....if you like Tulsa King....looks like you would probably like this as well. I don't mind spin-offs as long as they don't involve a sassy niece who moves from the big city :rolleyes:
T
Last reply · posted in DISH Network Support Forum
I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?
3 Replies · 59 views
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Juan
Not alot of dish customers any more
Foxbat
I'm not a big fan of the new layout, especially on my Apple TV. It used to look like the old Guide layout on the Hopper 3, but they changed parts of that, too.
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dishstaller
I really dislike change for the sake of change
TheRatPatrol
Last reply · posted in TV Shows
Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
2132 Replies · 214686 views
Jimbo

Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
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Howard Simmons
Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
Tony as the director.🙄
Jimbo
Tony as the director.🙄
Would you rather have LaRoche ???
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dfergie
I liked this episode and a toned down Tony...
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Howard Simmons
Would you rather have LaRoche ???
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
Jimbo
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
I don't think Tim and Tony are that far apart in Age ...

Remember what Tony said to Tim when they first got back together ...
Tony said: I am the New Tony, Tim .... (something to that effect)

Tony has changed, he's been running his Security Business ... I'm sure he has grown up.

Give it time ... your judging the New Tony from the old Tony.

It sounds like Tim won't be around the Team much longer either.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in Movie Talk
Might be worth a watch when it comes out. Looks like typical big corp against the little guy movie BUT....there is a reason this plot type is so oft repeated, it draws audiences.


View: https://www.youtube.com/watch?v=_-f9OGsKHd4
1 Replies · 13 views
dishstaller
BTW, I noticed right after I posted this that someone else had already mentioned it....sorry for the duplicate thread. Still looking forward to seeing the movie.
meStevo
Lifetime Supporter
Last reply · posted in Movie Talk
If you're going try to read / listen to the book (can't recommend the audio book enough) before this comes out, I'd avoid trailers.

Trailer below, spoiling it to make sure you read the above bold message first. The book / audio book are fantastic. Go into this blind if you can IMO!




Kind of disappointed at how much they show. A lot still to see, but man, some good reveals in the book that are just served up here.
21 Replies · 717 views
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meStevo
I've seen it twice. Can't recommend the audio book enough, Ray Porter's performance is amazing and there's so much more in the book than the movie.
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Foxbat
"Project Hail Mary" should be on Prime Video starting Friday, July 3.
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K
Forgot to comment. I did watch when it first came out on MGM. I enjoyed it a lot. I think reading the book made it easier to watch. Several friends commented it was a little hard to follow.
TRG
TRG
"astrophage". I read the book but didn't see the film yet.
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Howard Simmons
"Project Hail Mary" should be on Prime Video starting Friday, July 3.
That's what I will be watching this weekend.🤗
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K
Kindle book on sale for $2.99 today at Amazon.
dishstaller
.........there's so much more in the book than the movie.
I agree. That can go for pretty much any book vs movie. Back when I was single I would read any Stephen King or John Grisham book I could get my hands on. When you read a book you make up the scenes and characters in your mind.....the movie version always disappoints.