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GoBigRed79
GoBigRed79
Last reply · posted in DIRECTV General Forum

Issue with wireless Genie clients

Good Morning,

About three weeks ago we had DirecTV installed. We got a Genie server with 3 wireless clients. We went with the wireless setup because we were spoiled by our previous cable provider who offered them. It was the only thing they offered we really liked. We like being able to setup a TV in the garage or in the backyard for parties, plus it reduces the number of receivers we need as we have a guest room that the TV is not regularly used in that we can easily move a receiver to when we have guests. Also my wife likes to re-arrange rooms so she likes how the TV's can go anywhere.

In the past week, and issue has developed and I am not sure if it is an issue I need serviced or just an annoyance with the wireless tech. Basically what happens is when I power on the client it comes on to the last channel being viewed like normal, but it won't change channels, the guide does not work, basically it is stuck on that channel. The video is playing like normal, normal sound, just can't do anything else. Simply doing a power cycle on the client fixes the issue, which leads me to think it could be some type of handshake issue when the client is powering on and connecting. The issue has happened on two different clients, so it is not confined to one. So far I have not done any hard resets or the server or clients as doing a power cycle of the client has worked to fix it, but since it started it has happened about once every other day. I have had no issues at the hardwired TV. Has anybody else experienced this?
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M
maestro7
One presumption is that the initial firmware update from Genie DVR to each wireless mini took place (initial tech installer should not have left the premises without making sure this happened).

Assuming that had already occurred, since you are reporting that you're getting a signal without issue (just can't do much else), consider completely powering off the Genie DVR as well as the minis. Then, boot up the Genie DVR, wait until it's fully up, then bring up each mini, one by one, and confirm that basic functionality is available per each mini (not all minis at the same time).

If there are still issues, you could try performing a reset on the mini client, but by this point, assuming having performed the above, you're now in a great position to take the situation to DirecTV. DirecTV would have made you go through the same troubleshooting technique anyway.

Hope this helps!
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GoBigRed79
GoBigRed79
maestro7 said:
One presumption is that the initial firmware update from Genie DVR to each wireless mini took place (initial tech installer should not have left the premises without making sure this happened).

Assuming that had already occurred, since you are reporting that you're getting a signal without issue (just can't do much else), consider completely powering off the Genie DVR as well as the minis. Then, boot up the Genie DVR, wait until it's fully up, then bring up each mini, one by one, and confirm that basic functionality is available per each mini (not all minis at the same time).

If there are still issues, you could try performing a reset on the mini client, but by this point, assuming having performed the above, you're now in a great position to take the situation to DirecTV. DirecTV would have made you go through the same troubleshooting technique anyway.

Hope this helps!
Click to expand...

Thanks! I will give this a try. It's just weird because otherwise everything works great.
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Foxbat
Foxbat
Supporting Founder Pub Member / Supporter Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum

New Apple TV 4K released, plus other Apple Home devices.

Apple has finally released their Apple TV 4K with built-in Siri and a microphone so it can respond to your queries even if you don't have the remote. It also increases in price, to $299. I had been planning on updating my current Apple TV 4K streamers, but that's $600 for the two of them, and that's a pass at this point.

At $299, it had better come with 256 GB of Storage, Gigabit (or better) Ethernet, the latest HDMI tech and standards, and one year of free Apple One. But it probably won't…
www.apple.com

Apple TV 4K

Apple TV 4K. New Siri AI and hands-free control. Stunning picture and immersive HomePod surround sound. Works with your Apple and smart home devices.
www.apple.com
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Ronnie-
Ronnie-
Meh. The 4Ks I have will do everything that these do that I need them to do.


Which that's most tech these days for anything released the last four to five years.


It's honestly a testament to how good the previous gen Apple TVs were and are.
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navychop
navychop
Ronnie- said:
It's honestly a testament to how good the previous gen Apple TVs were and are.
Click to expand...

Don't tell them that. They'll adopt planned obsolescence.
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navychop
navychop
Outside of gaming, would Joe Sixpack notice any difference?
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KAB
KAB
navychop said:
Outside of gaming, would Joe Sixpack notice any difference?
Click to expand...
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!
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slow_poke_pete
navychop said:
Don't tell them that. They'll adopt planned obsolescence.
Click to expand...
they all do that anyways.. ever notice your cell phone slows down when you come up for an upgrade.. :what. apple's been making money off of software and not hardware for a while
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ncted
ncted
slow_poke_pete said:
ever notice your cell phone slows down when you come up for an upgrade
Click to expand...
No. Makes me wonder if that is Apple or the carrier. I am on pre-paid, so I never get "an upgrade." I still have my old iPhone 11 Pro as a second line, and it runs iOS 27 just fine. My iPhone Air, which is still a current model, doesn't really seem that much faster in regular use. It is better in other ways, and worse in some ways than the 11 Pro (size), but performance really isn't a big differentiator, especially since I replaced the battery in the 11 Pro. If I had gotten enough storage when I originally bought the 11 Pro, it could still be my primary device with no issues.
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ncted
ncted
KAB said:
Not a bit. IMO, Apple's are slow to boot up. Time is about the same with 1st gen and 3rd. Roku runs rings around them in that department. I only reason I stuck, is the Apple infrastructure, which has it's definite advantages. But $300 is a deal breaker. Later, Apple!
Click to expand...
Yeah, they boot up a bit slower than Roku, but the OS does a lot more, so it makes sense. How often are you booting them up that is a differentiator? Aside from OS updates, mine are on all the time. I will say the ATV4K is generally quicker than the Roku Ultras I have, when it comes to launching apps and responsiveness, not that the Roku is sluggish.
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navychop
navychop
slow_poke_pete said:
apple's been making money off of software and not hardware for a while
Click to expand...

What software? For iPhones? I tried to buy some image s/w IN THE APPLE STORE! They had none, and could not offer ANY s/w for iPhones
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ncted
ncted
slow_poke_pete said:
apple's been making money off of software and not hardware for a while
Click to expand...
I assume you mean services, like iCloud and Apple Music, and not actual software sales. Services have been growing quickly for Apple, but hardware still brings home the bacon. As for where Apple's revenue comes from, the iPhone is still king with 49.58% of revenue as of June 2026. Services comes in second with 28%. iPad, Mac, and Wearables/Home makes up the rest. So, that is 72% coming from hardware. Their profit margin is around 25%, FWIW.

I am skeptical the AppleTV 4k makes them much money on the hardware though, which I suspect is what you were getting at.
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ncted
ncted
navychop said:
What software? For iPhones? I tried to buy some image s/w IN THE APPLE STORE! They had none, and could not offer ANY s/w for iPhones
Click to expand...
You should have looked in the APP STORE instead. ;)
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T
Therm
Last reply · posted in DISH Network Support Forum

Am I the only one that hates what Dish did to their mobile app?

I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?
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Juan
Juan
Not alot of dish customers any more
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Foxbat
Foxbat
I'm not a big fan of the new layout, especially on my Apple TV. It used to look like the old Guide layout on the Hopper 3, but they changed parts of that, too.
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dishstaller
dishstaller
I really dislike change for the sake of change
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dishdude
dishdude
I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.
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Therm
dishdude said:
I like the new look, it's a lot cleaner. I'm using it on one of those Onn streaming devices when I travel.
Click to expand...
Yes a lot cleaner, glossier, and less functional. Someone trying to justify why they are making a big salary. "See look shiny"
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cpdretired
cpdretired
Supporting Founder
Last reply · posted in DISH Network Support Forum

Dish Offers

Several Dish offers showed up today in my account. Once you choose one the rest are removed. Offers were Showtime, Starz, AMC and others.
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B
bnewt
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
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slow_poke_pete
bnewt said:
Just checked my account and it shows mgm+ at 8.00 per month, but that has red line drawn thru it and shows 0.00 per month. But it doesn't say how long this lasts,...... 1 month, 3 months, forever. I called customer service to get an answer, and they said nothing like that exists. Should I add the offer or not? Already paying them too much, but want to take advantage of something free.
Click to expand...
look again mine says free for 1 month
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Almighty1
Almighty1
slow_poke_pete said:
look again mine says free for 1 month
Click to expand...
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

1792131071109.webp
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slow_poke_pete
Almighty1 said:
Not for me, mines has no mention of how long aka the offer period and the Terms and conditions the $0.00 is good for. All I see is one can lose $5.00 if you decide to remove it before day 31 after you add it to the account.

View attachment 194817
Click to expand...
wonder why it says that
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Almighty1
Almighty1
slow_poke_pete said:
look again mine says free for 1 month
Click to expand...
You have a different offer that is free for a shorter timeframe which is different than the one that I and bnewt saw without defining the promotion period as I sent the question to DISH Care via Facebook Messenger and this is the response I got back 20 minutes ago.

1792177553912.webp
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Almighty1
Almighty1
slow_poke_pete said:
wonder why it says that
Click to expand...
Answer 2 minutes ago from DISH Care via Facebook Messenger:
1792178974514.webp
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

This Week in Space 232

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=Y4Edq2eavsQ


Direct YouTube Link - This Week in Space 232
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Tim Cook, Elton John & King Charles: A Royal Tech Event

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/oRVxjGm0qtE


Direct YouTube Link - Tim Cook, Elton John & King Charles: A Royal Tech Event
TWIT's Website
TWIT Live Feed
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TFLEV
· posted in TFLEV

Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!

Time for another AWESOME video from TFL Electric Vehicles!


View: https://www.youtube.com/watch?v=MyF_RH1m0mc


Direct YouTube Link - Watch the New Tesla Roadster Jump, Fly and Barrel-Roll in Mid-Air!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

The Apple HomeView

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/0k5iT-OlpdE


Direct YouTube Link - The Apple HomeView
TWIT's Website
TWIT Live Feed
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0 Replies · 7 views
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osu1991
osu1991
Pub Member / Supporter
Last reply · posted in TV Shows

Frisco King - Paramount Plus


View: https://youtu.be/RHYQYYm5jLM?is=cwxm9t1efsWNl6yy


December 18, 2026 Paramount plus
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Howard Simmons
Howard Simmons
osu1991 said:

View: https://youtu.be/RHYQYYm5jLM?is=cwxm9t1efsWNl6yy


December 18, 2026 Paramount plus
Click to expand...

Another Tulsa King spin off.🙄
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dishstaller
dishstaller
Howard Simmons said:
Another Tulsa King spin off.🙄
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But.....if you like Tulsa King....looks like you would probably like this as well. I don't mind spin-offs as long as they don't involve a sassy niece who moves from the big city :rolleyes:
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TheRatPatrol
TheRatPatrol
Last reply · posted in TV Shows

NCIS

Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
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Jimbo
Jimbo
Jimbo
Jimbo said:

View: https://www.youtube.com/shorts/BIdMzUBHvjw?feature=share
Click to expand...

Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
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Howard Simmons
Howard Simmons
Jimbo said:
Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
Click to expand...
Tony as the director.🙄
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Jimbo
Jimbo
Howard Simmons said:
Tony as the director.🙄
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Would you rather have LaRoche ???
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dfergie
dfergie
I liked this episode and a toned down Tony...
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Howard Simmons
Howard Simmons
Jimbo said:
Would you rather have LaRoche ???
Click to expand...
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
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Jimbo
Jimbo
Howard Simmons said:
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
Click to expand...
I don't think Tim and Tony are that far apart in Age ...

Remember what Tony said to Tim when they first got back together ...
Tony said: I am the New Tony, Tim .... (something to that effect)

Tony has changed, he's been running his Security Business ... I'm sure he has grown up.

Give it time ... your judging the New Tony from the old Tony.

It sounds like Tim won't be around the Team much longer either.
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in Movie Talk

Trailer for new Jim Caviezel movie Ghost Soldier

Might be worth a watch when it comes out. Looks like typical big corp against the little guy movie BUT....there is a reason this plot type is so oft repeated, it draws audiences.


View: https://www.youtube.com/watch?v=_-f9OGsKHd4
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dishstaller
dishstaller
BTW, I noticed right after I posted this that someone else had already mentioned it....sorry for the duplicate thread. Still looking forward to seeing the movie.
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