Good Morning,
About three weeks ago we had DirecTV installed. We got a Genie server with 3 wireless clients. We went with the wireless setup because we were spoiled by our previous cable provider who offered them. It was the only thing they offered we really liked. We like being able to setup a TV in the garage or in the backyard for parties, plus it reduces the number of receivers we need as we have a guest room that the TV is not regularly used in that we can easily move a receiver to when we have guests. Also my wife likes to re-arrange rooms so she likes how the TV's can go anywhere.
In the past week, and issue has developed and I am not sure if it is an issue I need serviced or just an annoyance with the wireless tech. Basically what happens is when I power on the client it comes on to the last channel being viewed like normal, but it won't change channels, the guide does not work, basically it is stuck on that channel. The video is playing like normal, normal sound, just can't do anything else. Simply doing a power cycle on the client fixes the issue, which leads me to think it could be some type of handshake issue when the client is powering on and connecting. The issue has happened on two different clients, so it is not confined to one. So far I have not done any hard resets or the server or clients as doing a power cycle of the client has worked to fix it, but since it started it has happened about once every other day. I have had no issues at the hardwired TV. Has anybody else experienced this?
About three weeks ago we had DirecTV installed. We got a Genie server with 3 wireless clients. We went with the wireless setup because we were spoiled by our previous cable provider who offered them. It was the only thing they offered we really liked. We like being able to setup a TV in the garage or in the backyard for parties, plus it reduces the number of receivers we need as we have a guest room that the TV is not regularly used in that we can easily move a receiver to when we have guests. Also my wife likes to re-arrange rooms so she likes how the TV's can go anywhere.
In the past week, and issue has developed and I am not sure if it is an issue I need serviced or just an annoyance with the wireless tech. Basically what happens is when I power on the client it comes on to the last channel being viewed like normal, but it won't change channels, the guide does not work, basically it is stuck on that channel. The video is playing like normal, normal sound, just can't do anything else. Simply doing a power cycle on the client fixes the issue, which leads me to think it could be some type of handshake issue when the client is powering on and connecting. The issue has happened on two different clients, so it is not confined to one. So far I have not done any hard resets or the server or clients as doing a power cycle of the client has worked to fix it, but since it started it has happened about once every other day. I have had no issues at the hardwired TV. Has anybody else experienced this?
