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Claude Greiner said:

Does anyone know if Directv goes after account stacking? And who would I contact to report it!

Just recently had a Directv commercial account disconnect on me and I know darn well the customer took a receiver from his home to his business to avoid paying for the commercial account.

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hank123 said:

As I recall, they pushed this really hard in the summer of 2012. I saw people that had several receivers in different homes on the same account.
I reported it to my sups and they told me not to worry about it.

hmmmm

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dishcomm said:

I think you answered your own question. Not trying to be a smartass. here.
The fact that Directv discoed your customer ( if I understand properly) for moving a residential receiver to a commercial location.
Quite frankly i think this is crap. This entire "commercial vs residential view with the different channel packages and different pricing is just plain dumb.
Who cares. Really? Do the cable and satcos really believe that people will go to a business just to sit there and watch tv instead of buying it for their home?
Does it really matter if 15 or more people are viewing a program on one tv?
Heck, for years, we used to get together at a friend's house to watch NFL every Sunday. We were all in the same point spread pool. Usually there were 5 to 10 guys there.
What is the difference between that and a small sports bar that seats 10 or 15 people? Nothing.
Anyway, that's an argument for another day.

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Zashel said:

another part of it is support. over the summer, our backlog can be up to almost 2 weeks out. but if a commercial account called in with a problem we had to be there pretty much the next day. does not make techs happy when you blow up their schedule .

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PMKS said:

Account Stacking?

To me this is one customer having several extra receivers distributed to family/friends in different locations on their own separate dish.

Now the Customer who has an extra receiver in the guest house on his property, camper he uses occasionally, or deer camp, while technically "against the rules" is ok in my opinion, and some techs don't care. When my home system was upgraded to a SWM system, the tech gave me an extra LNB & Power Inserter for my camper after I asked, no big deal.....

I live in South Texas, I know of several who have extra receivers on their account, or pay for accounts that are "South of the border".
I know of no case where DirecTV ever audited or disconnected them like Dishnet was doing years back, this is why historically DirecTV has has been more popular directly across the border where they get a good signal without resorting to larger dishes.

And yes there was the little bar in town with a normal capacity of 10-15 ppl, the owner got DirecTV installed with high hopes of watching all the NFL games, PPV, etc. When he got the price quote of $1000's for a single PPV boxing event, and $3500 for the Sunday Ticket, yes he ended up taking a Receiver from his house to the bar...
Against the rules? Yes, but I'm sure this happens more often then ppl realize in smaller bars, towns, etc.

Now if they were turned in and investigated, I'm sure DirecTV would disconnect them and pursue legal action if appropriate....

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