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Oh....interesting. I didn't think that unpairing would have mattered in the middle....but I'll def give that a shot.

I haven't even touched my H3 remote yet. Batteries aren't even in it and never paired.

Could it be worth a shot to try to pair it to the HWS and try backing up to the "newer" style remote?

I just tried the whole process again with the additional unpairing step mentioned above. When through the restore process on the H3. It seemed to get stuck on the second progress bar just shy of complete. It seemed like maybe it timed out and then it just went to live tv.

Checked the DVR menu....no timers.

Tried to restore again, and now it is giving me the Error 1249 "Unable to restore previous reciever's settings".

So, one more question. Should the timers show up immediately after the restore, or does the whole DVR need to be unplugged and rebooted? Does it take some time to process?


-------Edit: I just spoke with the Dish Advanced Tech Support. They said that after going through the restore process on the H3, I should get "Attention 1001: For config changes to take effect the receiver will now restart.". I never get this. The closest I get is a mesage saying refresh is in progress....but never a full restart of the hopper itself.

So, question #2 in addition to the question above.....is this "attention 1001" message and full restart an accurate statement made by the Dish Tech Support? If so, it is clear that my H3 is not actually getting the backup data.

SUCCESS!!!!!

Before I get to what I did to have success, I'll answer my two questions above for future reference.

First off: Once successful, timers show up immediatly
Second: Message 1001 and full system restart did NOT happen for me when successful. I got short message saying Restore in Progress with a black screen, and then live TV.

Ok, here is the solution I had. It took a 2hr phone call with Dish Advanced Tech Support.

So, first off, we did a "Partial Reset" on the H3. Neither myself nor the Tech thought this step was necessary, however, we did it anyways.

After the partial reset was complete on the H3, we went back to my HWS. This seemed to be the problem. My HWS was on the OLD UI. Aparently even when doing timer transfers via remote, both hoppers need to have the same UI. Soooooo......we had to update my old hopper to the new UI. To do that:

Menu>Settings>Diagnostic>Updates. Once there, Press the Play Button TWICE, and then Recall (All still using the 40 remote). Then the new menu should have the option to "Download Now". Select this. It will take about 25 mins to do it all. Once done, the HWS menu will look just like the menu interface on the H3.

From there, we did a fresh backup to the remote on the OLD HOPPER (HWS). (Menu>Menu>Tools>Backup Settings). Once complete, unplugged turned the H3 back on.

Once the remote was re-paired with the H3, Tools>Restore Settings>Restore to Reciever.

Note, that it still took 2 tries as outlined above to get this to work. First try failed. I had to go back to the HWS, rebackup and try again.

SO......it was either the UI difference OR the Partial Reset that fixed my issues. But bottom line, I am all good now!!!!

I just did a remote backup to my 52 remote. I followed that by doing a restore from that remote. After the green dash went all the way from left to right, I saw a 'Refresh in Progress' and my picture in the top right corner. That got followed by a screen refresh and a full screen picture. I checked my timers and they are all there. I would say the Dish Tech Support was confused about what you are trying to do. There is no configuration change happening in this process.

It is the UI, not the partial reset.