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Lynn4ever
Last reply · posted in DISH Network Support Forum

DISH - can not connect to server

I have send a few similar threads, but I think I've tried everything and had no luck, so I am hoping a new thread will bring new answers.

We have a DISH Hopper and all connections look fine except it can't connect to the server. We aren't able to get On Demand and we can't access our DVR through the anywhere app. We were on the phone with Dish customer service for over an hour and they assured us the problem was in their end and planned a service call.

The call was today and though we got a new Hopper, the problem remains. The tech gave up after being able to successfully connect using his phone as a hotspot.

We called Comcast and they said that while they initially provision the modem, there is nothing they could do now. We've reset everything a zillion times and the problem still remains.

Any ideas? Should I be asking something specific of Comcast?

Thank you.
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HipKat
HipKat
OH no! I forgot to call Dish BB Support about the manual settings menu. I'll do it tomorrow while my trainee is loading up his van
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L
Lynn4ever
HipKat said:
OH no! I forgot to call Dish BB Support about the manual settings menu. I'll do it tomorrow while my trainee is loading up his van
Click to expand...

No worries! Thank you. We bought a new modem (Netgear 500) and connected it tonight. Comcast recognized we had a new modem and reconfigured our service, which then showed the server connection ok for a bit (we were even able to rent an on demand movie). But it then failed less than 3 hours later... so we are at exactly the same point.
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lucky86
lucky86
Lynn4ever said:
No worries! Thank you. We bought a new modem (Netgear 500) and connected it tonight. Comcast recognized we had a new modem and reconfigured our service, which then showed the server connection ok for a bit (we were even able to rent an on demand movie). But it then failed less than 3 hours later... so we are at exactly the same point.
Click to expand...

Via WiFi? Were you able to try hard wiring it and retest? It sounds like the router isn't "seeing" the request for the Hopper to connect for some reason. You could always try enabling DMZ and see if the Hopper remains connected.
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flody1
flody1
lucky86 said:
Via WiFi? Were you able to try hard wiring it and retest? It sounds like the router isn't "seeing" the request for the Hopper to connect for some reason. You could always try enabling DMZ and see if the Hopper remains connected.
Click to expand...
Also shows trying to hook to wallys when I reset but all I have is a lone Hopper3
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lucky86
lucky86
Try putting the Hopper into the DMZ list on the router for a little while and see if it connects and stays connected. I still think its an issue with your router/network.
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lucky86
lucky86
flody1 said:
Also shows trying to hook to wallys when I reset but all I have is a lone Hopper3
Click to expand...

What does it show? I'm not sure I follow what you are saying.
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flody1
flody1
lucky86 said:
What does it show? I'm not sure I follow what you are saying.
Click to expand...
Got it to connect wifi, thanks for the info.
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lucky86
lucky86
What did you do to resolve it? Is it staying connected now?
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TFLEV
· posted in TFLEV

This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!

Time for another AWESOME video from TFL Electric Vehicles!


View: https://www.youtube.com/watch?v=rVPpv2ZvbFU


Direct YouTube Link - This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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Take It as It Comes - Steve Winwood
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long_time_Dish
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Take The Money and Run - Steve Miller Band
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EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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The Long Run - The Eagles
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Long Train Runnin' - The Doobie Brothers
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in TV Shows

The Diplomat (Netflix)

Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
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klang
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
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meStevo
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
meStevo
Renewed for season 5.
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K
klang
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
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KAB
KAB
klang said:
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
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Great ending, but it ran in circles most of the season.
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M
mheisen
Last reply · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
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Almighty1
Almighty1
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
mheisen
Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
Click to expand...
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
Almighty1
mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Click to expand...
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
slow_poke_pete
Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Click to expand...
Might be worth just to ditch the hopper plus. No issues here on h713
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S
slow_poke_pete
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/nKMpQ3UNenY


Direct YouTube Link - Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts
TWIT's Website
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI Is Turning Wannabe Hackers Into Cybercriminals #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/I_zmwUPcv50


Direct YouTube Link - AI Is Turning Wannabe Hackers Into Cybercriminals #shorts
TWIT's Website
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· posted in TWiT Tech Podcast Network

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Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=mGXuqH0DqDs


Direct YouTube Link - AI in the NYTimes Cooking App
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· posted in TWiT Tech Podcast Network

Responses to PHP Flash Alert

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=psVDWmJn7e8


Direct YouTube Link - Responses to PHP Flash Alert
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· posted in TWiT Tech Podcast Network

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Time for another AWESOME video from the TWIT Network!


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Direct YouTube Link - Apple's Jump Into the Touchscreen Laptop Market
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· posted in Lon.TV

Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !

Time for another AWESOME video from Lon Seidman of LON.TV!


View: https://www.youtube.com/watch?v=pYnl79ronhs


Direct YouTube Link - Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !
The Official LON.TV Website
Lon on Facebook
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