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If Dish Tech Support monitors this forum I'm referring to Case ID 765414
I like the ability to have the Hooper 3 skip commercials on NBC & ABC. I know at some point in time skipping happens on CBS & Fox but if it doesn't do it within a reasonable time frame then why bother.
My solution on CBS & Fox is to have a Plex Server DVR setup on an over the air antenna (OTA). I can record CBS & Fox with the Plex server removing the commercials like the Hooper but in a timely manner and not just in prime time. I'm able to view the programs on the Home Media app (HHM) built into the Hooper via the Plex server which is a compatible DLNA device.
The Plex server is getting the OTA recording from a SiliconDust HDHomeRun Extended tuner (SDT). It records in .ts file format which the HHM doesn't recognize so it has to be converted to a .mkv file which the HHM has no problems with. The server is hosted on a Mac computer. I have an automated process which takes the .ts file, converts it into a .mkv file and put it in a media folder accessible to the HHM.
Here is the problem. There seems to be a coding error in the HHM. SDT records all broadcast information (CC, SAP, SS) SAP is a second audio track that can contain a different language or another english track which has an audio description of the action going on in the scene along with the regular program audio. Also it's in stereo, not SS. HHM is playing the SAP channel instead of the primary audio. If there is only one audio track it will play that track, if there are 2 audio tracks it will play the 2nd instead of the first.
There are no settings for the HHM to select which audio tracks to play. There are Hooper setting which control Hooper viewing & recordings. All the Hooper setting are set to playback primary audio, SAP is turned off. There are no problems with anything coming directly from satellite on the Hooper.
This is a unique problem well above the pay grade of the primary level tech support person. I was hoping to get elevated to the next level but my rep was convinced that with all the Hooper settings set correctly to not pass SAP audio that the problem is with the media server not the Hooper. She begrudgingly submitted a feedback report (ID 765414) which I'm sure no one will look at. Here is why she is wrong:
TV's: There are 4 TV's hooked into the Hooper. The main TV is a LG 4K, which is connected to the Hooper via HDML. The other 3 are connected by a dedicated wired network, no Joey's involved. They get their connection by the component out of the Hooper which is then sent as 720P over Cat 5 (generic term). All TV's have SAP turned off. None of the TV's have a SAP problem with OTA signals or from Hooper recorded or live broadcasts. All 4 TV's are picking up the SAP channel when the Hooper is playing a file by the HHM app. Conclusion, SAP is coming from the HHM app on the Hopper.
Recorded file: Playing the file with VLC media app on the Mac computer which the Plex Server is hosted, you can choose which audio track you want to play. Primary track is English SS. Secondary track is English with scene description in stereo. Both audio tracks are present on the video file that is loaded on the server. I also made a test file which I put music on the secondary audio track. Guess which track the HHM played. I had a music video . . .. Conclusion, the HHM app is playing the SAP track instead of the Primary Audio track.
Plex Server: The LG 4K TV has a built in media player which is more robust than the HHM. It will playback 4K files off the Plex Server, HHM won't. If I'm watching the main TV I'm going through the built in player. Same network, Same server, Same DLNA type connection. It plays the primary audio not the SAP. My iPhone's, iPads & AppleTV have the Plex Media app. This is on a different network (WiFi or LTE vs the hardwired network that the Hooper, TV and computer are on) but it's the same Plex server. Primary audio is played not SAP. Conclusion, only the HHM app on the Hooper is having trouble selecting the Primary Audio track, all other players default to the Primary Audio track.
The HHM has a coding error causing it to default to the SAP track. It should follow the setting of the Hooper. If not that, it should default to the primary audio track. This should be easy to diagnose, it's not a once in awhile thing. It happens all the time.
I'm not sure if many people are using the HHM, but it was one of the features that brought me to DISH and the Hooper. Prior to that, I'd been with DirecTV forever. The Hooper is superior to the Gene because it is an all in one box with features like the HHM. I'd like for those features to work correctly. A year and a half or so ago the HHM got screwed up in a software update and didn't work right for about 9 months. (video played as a tiny thumbnail instead of full screen) I hope someone higher up in tech support will see this post and say, "Houston we have a problem" and look into it. It may be just one line of code.
I will come up with work around, like I did the 9 months it was down. It would seem like I shouldn't have to. Is anyone else noticing this problem?
My back ground. I've been involved in all aspects of video production since 1979. From the network level (ABC News) to being a hired gun for the past 20 years or so. (have camera will travel) Half the battle of video production is trouble shooting. There is a coding problem with the Home Media app. (case ID 765414)
I like the ability to have the Hooper 3 skip commercials on NBC & ABC. I know at some point in time skipping happens on CBS & Fox but if it doesn't do it within a reasonable time frame then why bother.
My solution on CBS & Fox is to have a Plex Server DVR setup on an over the air antenna (OTA). I can record CBS & Fox with the Plex server removing the commercials like the Hooper but in a timely manner and not just in prime time. I'm able to view the programs on the Home Media app (HHM) built into the Hooper via the Plex server which is a compatible DLNA device.The Plex server is getting the OTA recording from a SiliconDust HDHomeRun Extended tuner (SDT). It records in .ts file format which the HHM doesn't recognize so it has to be converted to a .mkv file which the HHM has no problems with. The server is hosted on a Mac computer. I have an automated process which takes the .ts file, converts it into a .mkv file and put it in a media folder accessible to the HHM.
Here is the problem. There seems to be a coding error in the HHM. SDT records all broadcast information (CC, SAP, SS) SAP is a second audio track that can contain a different language or another english track which has an audio description of the action going on in the scene along with the regular program audio. Also it's in stereo, not SS. HHM is playing the SAP channel instead of the primary audio. If there is only one audio track it will play that track, if there are 2 audio tracks it will play the 2nd instead of the first.
There are no settings for the HHM to select which audio tracks to play. There are Hooper setting which control Hooper viewing & recordings. All the Hooper setting are set to playback primary audio, SAP is turned off. There are no problems with anything coming directly from satellite on the Hooper.
This is a unique problem well above the pay grade of the primary level tech support person. I was hoping to get elevated to the next level but my rep was convinced that with all the Hooper settings set correctly to not pass SAP audio that the problem is with the media server not the Hooper. She begrudgingly submitted a feedback report (ID 765414) which I'm sure no one will look at. Here is why she is wrong:
TV's: There are 4 TV's hooked into the Hooper. The main TV is a LG 4K, which is connected to the Hooper via HDML. The other 3 are connected by a dedicated wired network, no Joey's involved. They get their connection by the component out of the Hooper which is then sent as 720P over Cat 5 (generic term). All TV's have SAP turned off. None of the TV's have a SAP problem with OTA signals or from Hooper recorded or live broadcasts. All 4 TV's are picking up the SAP channel when the Hooper is playing a file by the HHM app. Conclusion, SAP is coming from the HHM app on the Hopper.
Recorded file: Playing the file with VLC media app on the Mac computer which the Plex Server is hosted, you can choose which audio track you want to play. Primary track is English SS. Secondary track is English with scene description in stereo. Both audio tracks are present on the video file that is loaded on the server. I also made a test file which I put music on the secondary audio track. Guess which track the HHM played. I had a music video . . .. Conclusion, the HHM app is playing the SAP track instead of the Primary Audio track.
Plex Server: The LG 4K TV has a built in media player which is more robust than the HHM. It will playback 4K files off the Plex Server, HHM won't. If I'm watching the main TV I'm going through the built in player. Same network, Same server, Same DLNA type connection. It plays the primary audio not the SAP. My iPhone's, iPads & AppleTV have the Plex Media app. This is on a different network (WiFi or LTE vs the hardwired network that the Hooper, TV and computer are on) but it's the same Plex server. Primary audio is played not SAP. Conclusion, only the HHM app on the Hooper is having trouble selecting the Primary Audio track, all other players default to the Primary Audio track.
The HHM has a coding error causing it to default to the SAP track. It should follow the setting of the Hooper. If not that, it should default to the primary audio track. This should be easy to diagnose, it's not a once in awhile thing. It happens all the time.
I'm not sure if many people are using the HHM, but it was one of the features that brought me to DISH and the Hooper. Prior to that, I'd been with DirecTV forever. The Hooper is superior to the Gene because it is an all in one box with features like the HHM. I'd like for those features to work correctly. A year and a half or so ago the HHM got screwed up in a software update and didn't work right for about 9 months. (video played as a tiny thumbnail instead of full screen) I hope someone higher up in tech support will see this post and say, "Houston we have a problem" and look into it. It may be just one line of code.
I will come up with work around, like I did the 9 months it was down. It would seem like I shouldn't have to. Is anyone else noticing this problem?
My back ground. I've been involved in all aspects of video production since 1979. From the network level (ABC News) to being a hired gun for the past 20 years or so. (have camera will travel) Half the battle of video production is trouble shooting. There is a coding problem with the Home Media app. (case ID 765414)
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I have never gotten subtitles to work. I'm talking about in the Home Media Player and the LG Player, not the Plex Media app. I'm only using the Players. VLC on the Mac will use the .srt file in the folder or play the line 21 vertical blanking data. A .srt file would be difficult with the Plex Server cutting out commercials from OTA recordings but the VB data is in the file. I've tried turning on the C C track on the TV but it doesn't read off of the player video and with downloaded movies the players don't read the .srt files (or others, I've tried all of the subtile formats) I'm sure the Plex Media app reads these, but I guess the other Players are doing their own things. Pic is showing the presence of subtitles in the files.
Supporting Founder
Lifetime Supporter
This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
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Supporting Founder
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. 
www.hollywoodreporter.com
Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86
He’s forever known for playing Jean-Luc Picard and Charles Xavier, whom he “admired for their morality, for their kindness, for their sensitivity, for their compassion.”
www.hollywoodreporter.com
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Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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2680333 views
Pub Member / Supporter
Lifetime Supporter
Good...simple humor. Enjoy
View: https://www.youtube.com/watch?v=E92AtfTLge4
View: https://www.youtube.com/watch?v=HJy0WnejlF4
View: https://www.youtube.com/watch?v=E92AtfTLge4
View: https://www.youtube.com/watch?v=HJy0WnejlF4
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73 views
Pub Member / Supporter
Cutting Edge
I created this thread on the original Edgecutter Cutting Edge Forums site. It's simply a place for those to review the latest software available for those using Windows 10 and Windows 11. To date it has received 112,559 views. I have been asked by staff to continue this thread here.
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To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
For niche use cases, yes I agree. Kali for ethical hacking and security testing, and running a Cacti server for network monitoring are the two things I have experience in. Plus thousands and thousands of other things, but for every day use I just can't see it. The owner of the GMRS repeater that I pay to access is changing the Tx DPL tones tomorrow, while Chirp is available on Linux, the software to program my MXT500 is not.To each there own but I've found that Windows can't do much more than Linux can. Can't have everything.
I run Fedora and Ubuntu in VMWare, honestly I don't care much for the UI of either of them and I don't feel like spending days/weeks to customize the UI to make it look Windows-like when I could just use Windows. The cartoonish dock at the bottom of the screen reminds me of Apple products.
Actually it looks like there are a lot of features new or updated, although most are on a gradual rollout schedule.
www.elevenforum.com
KB5127936 Windows 11 Cumulative Update Preview build 26200.9818 (25H2) and 26300.9818 (26H2) - Oct. 28
Microsoft Support: This cumulative update for Windows 11, versions 26H2 and 25H2 (KB5127936), includes production-quality improvements. Announcements and messages This section provides key notifications related to this release, including announcements, change logs, and end-of-support notices...
www.elevenforum.com
Interesting article about the work being done to develope an ATSC 3 converter box. Yes it does mention affordable.
www.tvtechnology.com
Pearl TV Issues Progress Report on Low-Cost 3.0 Converters in Advance of NAB Show New York
Group has secured lower pricing from key tech players to make less costly boxes available
www.tvtechnology.com
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It's dead, they just don't know it yet. They killed it by forcing DRM on it, and that TOTALLY botched implementing it.
There is absolutely NO compelling reason for anybody to switch to ATSC3.0. They only want it as a total and complete money grab.
S
WHAT ABOUT THE INTERNET PART OF IT. NO ONE WANTS A BOX CONNECTED TO THE INTERNET EITHER.
It's dead, they just don't know it yet. They killed it by forcing DRM on it, and that TOTALLY botched implementing it.
There is absolutely NO compelling reason for anybody to switch to ATSC3.0. They only want it as a total and complete money grab.
That would be handy. Download the latest RNA snippets that can be updated over 5G and no more shots! You're a Genius!Cough, cough. COVID vaccine implants.
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
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Pub Member / Supporter
Lifetime Supporter
It states the average amount they are under water is OVER $7,000. 
Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.
www.zerohedge.com
Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.
Nearly 3 In 10 New-Car Trade-Ins Are Underwater, Edmunds Finds<!-- --> | ZeroHedge
ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero
www.zerohedge.com
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TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=7E4fkSffYKA
Direct YouTube Link - Tech News Weekly 461
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=7E4fkSffYKA
Direct YouTube Link - Tech News Weekly 461
TWIT's Website
TWIT Live Feed
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9 views