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dweber
Last reply · posted in DISH Network Support Forum
I replaced my Joey2 with a Joey3 receiver. Although everything seems to be working the Joey2 shows up with question marks under MoCA details while the Joey3 does not show up. Dish authorized the new Joey3 and deauthorized the Joey2.
I did a partial reset of both of my Hopper3 receivers thinking that it would remove the Joey2 which was replaced by the Joey3.

Dish is sending a technician tomorrow since the Advanced Dish Networking support could not solve the issue. Any ideas why my 2 Hopper3 receivers still want to show the connections to the now replaced Joey2 receiver instead of the new Joey3.
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20 Replies · 3224 views
dweber
My Dish technician showed up. He learned a lot. He previously worked for Spectrum and had now worked 8 months as a Dish technician. He took pictures of my DPH42 switch since this was all new to him. I showed him how the Living Room Hopper3 was hard wired to my router with a download speed of 117 Mbps. I showed him how the Family Room Hopper3 was connected to the internet by MoCA with a speed of 112 Mbps. I showed him that bridging was turned on on both Hopper3 receivers. I showed him how the Joey3 was connected by MoCa for internet. I demonstrated how I could connect to either Hopper3 receiver.
Like me he was baffled by the fact that the MoCA screens still indicate that the Joey2 is not connected while the Joey3 does not show up. He wondered if Dish's database could be wrong showing the old Joey2. I then showed him using my.dish.com that my equipment correctly shows my leased Hopper3, purchased Hopper3, and purchased Joey3, and my leased Joey2 no longer is listed. We verified that each device has the proper software version.
Since he was interested, I demonstrated using Alexa and Google Assistant to control my two Hopper3 and Joey3. I also demonstrated the Dish music PlayOn on each of the receivers. Finally I demonstrated using Dish Anywhere with my Amazon 4K Firestick on my basement TV. Of course he was also impressed since most of my house is wired with Lutron Caseta so all lights can be voice controlled.
Upon leaving he thanked me saying that I had taught him an awful lot today.
So I will wait and see if a future software update or if there is a Dish database that still incorrectly has my Joey2 as connected that will correct the wrong MoCA display.


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dweber
You know as a retired Process Control Chemical Engineer, I do have plenty of time. I volunteer in Cub Scouts, Christian Academy, and I automate my home. Years ago it was X10. But Lutron Caseta works with Alexa, Google Assistant, and Siri through Apple Home Kit. I don't play golf so Dish is a hobby. Of course it helps my sons since they watch dad's Dish content through Dish Anywhere. I also used to have a Sling box but it finally died.


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JSheridan
You know as a retired Process Control Chemical Engineer, I do have plenty of time. I volunteer in Cub Scouts, Christian Academy, and I automate my home. Years ago it was X10. But Lutron Caseta works with Alexa, Google Assistant, and Siri through Apple Home Kit. I don't play golf so Dish is a hobby. Of course it helps my sons since they watch dad's Dish content through Dish Anywhere. I also used to have a Sling box but it finally died.


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'Retired'? What's that word mean? Is it Greek or something? :biggrin
HipKat
My Dish technician showed up. He learned a lot. He previously worked for Spectrum and had now worked 8 months as a Dish technician. He took pictures of my DPH42 switch since this was all new to him. I showed him how the Living Room Hopper3 was hard wired to my router with a download speed of 117 Mbps. I showed him how the Family Room Hopper3 was connected to the internet by MoCA with a speed of 112 Mbps. I showed him that bridging was turned on on both Hopper3 receivers. I showed him how the Joey3 was connected by MoCa for internet. I demonstrated how I could connect to either Hopper3 receiver.
Like me he was baffled by the fact that the MoCA screens still indicate that the Joey2 is not connected while the Joey3 does not show up. He wondered if Dish's database could be wrong showing the old Joey2. I then showed him using my.dish.com that my equipment correctly shows my leased Hopper3, purchased Hopper3, and purchased Joey3, and my leased Joey2 no longer is listed. We verified that each device has the proper software version.
Since he was interested, I demonstrated using Alexa and Google Assistant to control my two Hopper3 and Joey3. I also demonstrated the Dish music PlayOn on each of the receivers. Finally I demonstrated using Dish Anywhere with my Amazon 4K Firestick on my basement TV. Of course he was also impressed since most of my house is wired with Lutron Caseta so all lights can be voice controlled.
Upon leaving he thanked me saying that I had taught him an awful lot today.
So I will wait and see if a future software update or if there is a Dish database that still incorrectly has my Joey2 as connected that will correct the wrong MoCA display.


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Did he make sure it's active on the account? I did an upgrade yesterday, three Joey 2's going to Joey 3's and there's been a glitch when it comes to doing receiver updates and activating new receivers so I called to get them activated and the agent told me everything was good, closed the work order and I hung up. They never activated. I called back and got a different agent who confirmed that the new receivers were not active, and she took care of it while I was on the phone. The point being that when Joey's are not active, they will not link to the hoppers. That's how you can tell that they didn't activate. I have also activated equipment and for some reason had it deactivate right away and had to call to get it re-activated again
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HipKat
Oh, who was the the tech? I was going to come back out there this week until winter decided to show up. No way I'm driving on those back roads in winter
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dweber
Oh, who was the the tech? I was going to come back out there this week until winter decided to show up. No way I'm driving on those back roads in winter

His name was Jim. Yes the new Joey3 that I purchased was activated and the leased Joey2 was deactivated. I verified that by looking at my equipment on the my.dish.com for my account. The leased Joey2 no longer is listed while the Joey3 shows up as Internet Connected. And of course everything works on the new Joey3.
It is just strange that MoCA Summary and MoCA details info on both Hopper3 receivers still list the Joey2 as unlinked with ? marks for connection. The Joey3 which is linked does not show up.
If you ever end up back in central Ohio for a work visit and have some time my offer to buy you lunch or dinner at Der Dutchman still stands. You and J Sheridan have helped a lot of people.
HipKat
His name was Jim. Yes the new Joey3 that I purchased was activated and the leased Joey2 was deactivated. I verified that by looking at my equipment on the my.dish.com for my account. The leased Joey2 no longer is listed while the Joey3 shows up as Internet Connected. And of course everything works on the new Joey3.
It is just strange that MoCA Summary and MoCA details info on both Hopper3 receivers still list the Joey2 as unlinked with ? marks for connection. The Joey3 which is linked does not show up.
If you ever end up back in central Ohio for a work visit and have some time my offer to buy you lunch or dinner at Der Dutchman still stands. You and J Sheridan have helped a lot of people.
I'll definitely be back out there, once winter is over and thanks!
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

2 Replies · 62 views
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Juan
I guess America can't afford 10 year autoloans
harshness
I guess America can't afford 10 year autoloans
I'm pretty sure the most you can get is seven.

What America can't afford is the payments on $80,000+ pickups and SUVs and $40,000+ crossovers.
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

10 Replies · 119 views
M
R.I.P.
mc6809e
Rest In Peace
sdfntx
R.I.P., Jean-Luc.
dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Chit Chat Club
This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

0 Replies · 0 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68665 Replies · 2680723 views
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long_time_Dish
Take The Money and Run - Steve Miller Band
EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
ClarkGable
Long Train Runnin' - The Doobie Brothers
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dishstaller
Midnight Train to Georgia - Gladys Knight & The Pips
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meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
12 Replies · 1037 views
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K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
Renewed for season 5.
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K
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
KAB
KAB
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Great ending, but it ran in circles most of the season.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 228 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
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S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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