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MikeMoss
Last reply · posted in DISH Network Support Forum
Hi

We just had a thunderstorm this evening. During the storm, the dish box went dead.
I can hear the disk drive running but there is no light on the front, not Green, or Yellow but power is going in.

I tried pushing the buttons for start and reset.

I unplugged it waited and plugged it back in.

The TV says no signal.

I called the Dish Guy in some country or other and after explaining the nonexistent light, is not blinking several times he said that he could send me a new unit, I said that I wanted a technician (I'm going on 82 and it's hard work on down there) and after quite a wait he said that he would send someone on the 22nd of September.

I couldn't budge him even by telling him I already have Comcast in the house for my computer and that I could switch.

So I decided to ask if anyone here has any ideas of anything else I could try. That's a long time without TV, I can't even watch all the stuff I have recorded.

The truth is that I'm pretty sure that we were hit by lightning it wouldn't be the first time but my computer and stuff is OK.

The last time is melted the dish. LOL

Any ideas appreciated

Mike.
88 Replies · 9251 views
Claude Greiner
There is more to the HBO dispute than we are aware of. Why is it that Dish is the only provider who does not carry HBO?

Then let's look at the Fox Sports dispute and the rumors that Dish is considering dropping them for good.

But then again, why should Dish give into HBO's demands, trying to keep the rates down for everyone, Dish not being treated fairly, Dish is fighting for you,blah, blah, blah...

I have been hearing the same sob story come out of Charlie's mouth for 15 years every time there is a dispute.

So what's the deal? Every time they have a dispute now they are just going to drop the channel?

It's getting old!

Maybe you don't watch HBO, maybe you don't care about Sports, but eventually they will take your favorite channel away in the name of fighting for what is right for the customer, and then you will see I was right about them all along for the past 8 years.

Arrogance? Not only program disputes, the General way they treat their employees, retailers, sub contractors. Even customers who are smart enough to leave the service get screwed in the end.

No other provider charges customers to ship their equipment back. No other provider even would dare ask for an LNB to be returned that they know darn well is installed on a roof 85% of the time.

But then again, if you don't complain and ask for the fee to be waived, it's another $50 they tack on the final bill.

That's arrogance!

I'm not saying Directv is any better, but they have always shown far more respect for their employees, retailers and customers.

Directv's only problem is that they always discounted their programming, and after many years it's come to the point where it's time for most people to pay regular rates, and people aren't accepting the fact the honey moon is over.

But bring in this industry for over 20 years, all the new subscribers for Dish and Directv these days are customers flip flopping from one satellite company to the other. The customers need to be coming from cable, but instead you got Dish and Directv beating up each other and the cable companies are coming behind and claiming all the casualties of war.

Like I said a few days ago, Dish should just drop ESPN and get rid of sports all together and be done with it.

They really also need to stop running the ads for NFL Red Zone trying to trick people into thinking they actually care about Football.
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Bobby
I doubt that I ever need all 16 tuners. I actually used them all a few times just to see if it worked and it did on those occasions. What I do like is the fact that I never, ever, have to think about conflicts for watching and recording. Marvelous technology!
charlesrshell
I doubt that I ever need all 16 tuners. I actually used them all a few times just to see if it worked and it did on those occasions. What I do like is the fact that I never, ever, have to think about conflicts for watching and recording. Marvelous technology!
The most I have ever used was 11 timers at the same time. The OTA timer conflicts is driving me crazy since I cancelled the DISH Sat OTA locals. Hopper 3 has got me really spoiled. :(
TheKrell
The OTA timer conflicts is driving me crazy since I cancelled the DISH Sat OTA locals.

Dish seriously needs a quad tuner dongle, or else the ability to use two dual dongles on one H3.
charlesrshell
Dish seriously needs a quad tuner dongle, or else the ability to use two dual dongles on one H3.
Yep, that would be nice to have four OTA tuners capability. Now that we have CBS back in the St Louis DMA I might bring back the DISH Sat locals. We miss PTAT. With DISH Sat locals next day AutoHop is still available for NBC and ABC. I wonder in the PTAT setting if CBS and FOX were not enabled and set manual OTA timers if next day AutoHop would work for CBS and FOX!
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JSheridan
Call your local retailer if you have a good one. We usually get to service calls either same day or within a day or two. :)
Claude Greiner
Call your local retailer if you have a good one. We usually get to service calls either same day or within a day or two. :)

Yeah just not for free unless you bought the system from them and are still in warranty.

Have someone who needs a service call, call you. Quote them $75 to come out the same day.

They would rather call Dish, complain and wait a week for them to send out a tech for free.

This is how I deal with Dish customers....

Cust: Hi my dish doesn't work

Me: it's $100 to send someone out, or we could switch you to Directv for free.

Cust: I don't want to switch.

Me: The service call is $100, or you can call Dish and see if they will send someone out for free. Their number is 800-333-Dish.

Cust: I have been a customer for a long time. They will send someone out.

Me: ok, let me know if they don't want to help you out and we can switch you to Directv.

2 Hours later....

Customer: F***K Dish, when can you install Directv.

Me: what happened

Cust: They kept me on hold for an hour and refuse to send someone out.

Me: I'm sorry to hear that :). When would you like to get rid of Dish and get Directv installed.
HipKat
Yeah just not for free unless you bought the system from them and are still in warranty.

Have someone who needs a service call, call you. Quote them $75 to come out the same day.

They would rather call Dish, complain and wait a week for them to send out a tech for free.

This is how I deal with Dish customers....

Cust: Hi my dish doesn't work

Me: it's $100 to send someone out, or we could switch you to Directv for free.

Cust: I don't want to switch.

Me: The service call is $100, or you can call Dish and see if they will send someone out for free. Their number is 800-333-Dish.

Cust: I have been a customer for a long time. They will send someone out.

Me: ok, let me know if they don't want to help you out and we can switch you to Directv.

2 Hours later....

Customer: F***K Dish, when can you install Directv.

Me: what happened

Cust: They kept me on hold for an hour and refuse to send someone out.

Me: I'm sorry to hear that :). When would you like to get rid of Dish and get Directv installed.
Claude, I don't want you to think I don't respect you, because I do. I know you've been in this game a long time and your roots in this industry go deep. However, I don't have any respect for constantly coming into a hornet's nest with a stick and poking the hive, but I do acknowledge your persistence and willingness to (annoyingly) hang in there.

With that said, outside of channel disputes and the NFL Ticket, DTV has nothing that tops Dish. Not one thing, The Dish's fail in weather faster. The hardware isn't even close. The Software isn't close. The options pale in comparison. DTV's VOD is a joke. The billing is extortionist and the customer service is horrible.

When I hear the phrase 'Best in Class Service", I take it seriously. I make every job the best job I can do. I never worry about the next job until I finish the one I'm on, ever. My company's Mission Statement reads, "Mission Statement: GalaxyOne Marketing was founded to provide exceptional customer service in satellite and home entertainment through professional commitment to each and every customer." and I adhere to that every day.

Intentionally setting someone up with a substandard POS service is predatory at best and not something I would ever abide by - and you can ask about the number of Hughesnet jobs I've downed because the customer wanted to stream and game with it and the Sales people - who ask those questions - put the sale ahead of the customer's needs.

That's how I roll!
jannah
Claude, I don't want you to think I don't respect you, because I do. I know you've been in this game a long time and your roots in this industry go deep. However, I don't have any respect for constantly coming into a hornet's nest with a stick and poking the hive, but I do acknowledge your persistence and willingness to (annoyingly) hang in there.

With that said, outside of channel disputes and the NFL Ticket, DTV has nothing that tops Dish. Not one thing, The Dish's fail in weather faster. The hardware isn't even close. The Software isn't close. The options pale in comparison. DTV's VOD is a joke. The billing is extortionist and the customer service is horrible.

When I hear the phrase 'Best in Class Service", I take it seriously. I make every job the best job I can do. I never worry about the next job until I finish the one I'm on, ever. My company's Mission Statement reads, "Mission Statement: GalaxyOne Marketing was founded to provide exceptional customer service in satellite and home entertainment through professional commitment to each and every customer." and I adhere to that every day.

Intentionally setting someone up with a substandard POS service is predatory at best and not something I would ever abide by - and you can ask about the number of Hughesnet jobs I've downed because the customer wanted to stream and game with it and the Sales people - who ask those questions - put the sale ahead of the customer's needs.

That's how I roll!
I've been a Dish customer for 13 yrs and have no desire to switch. CS has always treated us very well and we'll survive a couple weeks. Usually, they send a tech out in 1 or 2 days.
charlesrshell
Yep, that would be nice to have four OTA tuners capability. Now that we have CBS back in the St Louis DMA I might bring back the DISH Sat locals. We miss PTAT. With DISH Sat locals next day AutoHop is still available for NBC and ABC. I wonder in the PTAT setting if CBS and FOX were not enabled and set manual OTA timers if next day AutoHop would work for CBS and FOX!
WOW, next day AutoHop works for CBS and FOX. Yesterday I called DISH and had the Sat locals activated. In PTAT settings I have CBS and FOX not enabled. So I have OTA timers set in prime time CBS and FOX programs. I was surprised this morning to see last nites recordings AutoHop working. So now I use PTAT for ABC and NBC and set timers for our favorite CBS and FOX programs. Sure nice having next day AutoHop for all four PTAT channels. I should have tried this sooner.
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dish network thieves
Hi

We just had a thunderstorm this evening. During the storm, the dish box went dead.
I can hear the disk drive running but there is no light on the front, not Green, or Yellow but power is going in.

I tried pushing the buttons for start and reset.

I unplugged it waited and plugged it back in.

The TV says no signal.

I called the Dish Guy in some country or other and after explaining the nonexistent light, is not blinking several times he said that he could send me a new unit, I said that I wanted a technician (I'm going on 82 and it's hard work on down there) and after quite a wait he said that he would send someone on the 22nd of September.

I couldn't budge him even by telling him I already have Comcast in the house for my computer and that I could switch.

So I decided to ask if anyone here has any ideas of anything else I could try. That's a long time without TV, I can't even watch all the stuff I have recorded.

The truth is that I'm pretty sure that we were hit by lightning it wouldn't be the first time but my computer and stuff is OK.

The last time is melted the dish. LOL

Any ideas appreciated

Mike.

Did you get this resolved yet? About 2 months ago I had a lightning strike either hit my house or right outside of it. The next morning when I turned my TV and Hopper 2 on I had no signal. It's either a major coincidence or my DVR's HDMI output no longer works anymore. The TV and every single thing in the house is okay except the HDMI out on the H2. It still works, but I have to use component out to my TV now, which is better than nothing I guess.

Are you getting sound from your TV from the dish receiver? Tried using a different output from the receiver to the TV?
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bobsie
No other provider charges customers to ship their equipment back. No other provider even would dare ask for an LNB to be returned that they know darn well is installed on a roof 85% of the time.

But then again, if you don't complain and ask for the fee to be waived, it's another $50 they tack on the final bill.

That's arrogance!

I've been a Dish customer for many, many years. Not once have I ever had to pay to have any equipment shipped back to them regardless of the reason. They have always included a prepaid UPS shipping label addressed to themselves for me to use to ship their box with the equipment back to them. And I never had to ask them for that. In one case, they asked to include the LNB which, of course, I did not do and they didn't charge me for it. Also, I have never spoken to any CSR that was not polite and helpful. Everyone of them have been very courteous and helpful. Trust me when I say that if it had been otherwise, I would have been back to cable in a flash as, at my age, I do not take kindly to BS. Some of this happened even during the many years I was under no commitment of any kind. As they say in the investing realm, "past performance does not guarantee future results." It appears to me that you are harboring a long time grudge that you need to take another look at and quit bad mouthing Dish. The number of customers that are bouncing between Dish and DirectTV are far outnumbered by satisfied customers in both services. Nothing in this world is perfect and never will be and there is nothing any one of us can do anything about it. There is no reason to be constantly angry about something that may have happened to you years ago since you can't change the past, just learn from it and move on. Just my 2 cents.
HipKat
I've been a Dish customer for many, many years. Not once have I ever had to pay to have any equipment shipped back to them regardless of the reason. They have always included a prepaid UPS shipping label addressed to themselves for me to use to ship their box with the equipment back to them. And I never had to ask them for that. In one case, they asked to include the LNB which, of course, I did not do and they didn't charge me for it. Also, I have never spoken to any CSR that was not polite and helpful. Everyone of them have been very courteous and helpful. Trust me when I say that if it had been otherwise, I would have been back to cable in a flash as, at my age, I do not take kindly to BS. Some of this happened even during the many years I was under no commitment of any kind. As they say in the investing realm, "past performance does not guarantee future results." It appears to me that you are harboring a long time grudge that you need to take another look at and quit bad mouthing Dish. The number of customers that are bouncing between Dish and DirectTV are far outnumbered by satisfied customers in both services. Nothing in this world is perfect and never will be and there is nothing any one of us can do anything about it. There is no reason to be constantly angry about something that may have happened to you years ago since you can't change the past, just learn from it and move on. Just my 2 cents.
:clapping
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 0 views
osu1991
Pub Member / Supporter
Last reply · posted in The Chit Chat Club
6 Replies · 75 views
sdfntx
Sorry to hear this. R.I.P.
FTA4PA
R.I.P.
dishstaller
My Mom was a huge McMillan & Wife fan.

RIP
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dfergie
Mcmillan and wife was where I remember her from, R.I.P. ...
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M
R.I.P.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in SiriusXM Satellite Radio
Some of the channels start next week.

3 Replies · 24 views
comfortably_numb
My favorite is probably Holiday Pops.
TRG
TRG
It's not even Halloween yet.
  • Haha
Reactions: Howard Simmons
Scott Greczkowski
I like the Jimmy Fallon channel. This will be its third year. I like that it's all fresh each year. Also fun when he pops on live from time to time.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

1 Replies · 21 views
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Jimbo
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68644 Replies · 2679548 views
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gms49ers
Show Don't Tell - Rush
harshness
Show and Tell - Al Wilson
sdfntx
On with the Show - The Rolling Stones
gms49ers
The Show Must Go On - Pink Floyd
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Bobby
If Love Must Go - Dobie Gray
TRG
TRG
Pub Member / Supporter
Last reply · posted in Local Radio Discussion
22 Replies · 700 views
dishdude
It's probably been 2 decades since I've listened to an AM radio station. Very rarely listen to FM any more.
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dishstaller
Very rarely listen to FM any more
That goes for a lot of people. I've been advertising on radio for more than a decade now and am very familiar with this subject. While it is still a valuable tool, it has far less impact than it did just a few years ago. The best reaction I get is from a local Country music station....they play a mix of older and newer music and have a very big footprint.
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Jimbo
That goes for a lot of people. I've been advertising on radio for more than a decade now and am very familiar with this subject. While it is still a valuable tool, it has far less impact than it did just a few years ago. The best reaction I get is from a local Country music station....they play a mix of older and newer music and have a very big footprint.
Do you do any Ad's on Satellite ?

If Not, why not, because it's not Local ?
dishstaller
Do you do any Ad's on Satellite ?

If Not, why not, because it's not Local ?
No, just regular FM stations. One is the country station I mentioned and the other is a Talk Radio station which used to get fantastic results but honestly, since the death of Rush Limbaugh, talk radio just doesn't do as well. There were two guys who had an early morning show which was hugely popular here in the southeast but one of them retired a couple years ago and the show just doesn't garner the same numbers as it used to.
S
Haven't listened AM or FM in years
harshness
If Not, why not, because it's not Local ?
You knew the answer before you asked it.

I can't recall having encountered a local ad on Sirius, and I don't imagine it is any different on XM.
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Gary Toma
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Technical Resources Forum
The TPN Map Excel Presents all DIRECTV Channels:
​
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
​
Additional tabs provide:​
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
​
Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8​

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions
2168 Replies · 943851 views
dtv757
For those dazn nba channels are they sat only or sat & streaming
K
Both, and they just made it official with a multiyear deal that also includes TV Everywhere authentication for the DAZN app, and commercial distribution.

DIRECTV, the premier provider of digital television entertainment in the United States, and DAZN, the world's leading sports entertainment platform, today announced a new multi-year distribution agreement for local telecasts of Cleveland Cavaliers, Indiana Pacers, Memphis Grizzlies, Minnesota Timberwolves, and San Antonio Spurs games for DIRECTV streaming, satellite, and U-verse customers in each team's respective NBA-designated home territories.

These DAZN telecasts will be available to DIRECTV customers who subscribe to the Choice or higher packages and to U-verse TV customers who subscribe to the U200 or higher package. Each of DAZN's team services provides live pregame, postgame, and in-game coverage for the respective team.

In the coming weeks, customers who receive access to these teams via DIRECTV will also be able to login to the DAZN platform at no additional cost using their DIRECTV login credentials.

This agreement also provides distribution rights to each of the five NBA teams to all of DIRECTV FOR BUSINESS' thousands of sports bars, restaurants, fitness clubs, and other commercial venues located within each team's respective region.
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D
DirecTV Satellite Transponder Updates for Oct 28 2026

Comparison of Transponder Data for Oct 28 2026 vs Oct 21 2026:


No changes in system tables for any transponder tuning parameters.

Changes to the use of defined transponders:

1 Transponder cleared of all Streams::
Net 15 TID 12 Beam NAT is a National Transponder on D12@103ca, TPN 13

2 Previously unused Transponders with current APG records::
Net 0 TID 28 Beam NAT + PR is a National Transponder on D16@101, TPN 29
Net 10 TID 126 Beam NAT is a National Transponder on D11@99cb, TPN 3

Stream (PID) counts:

LIVE Streams​
National​
Spot Beams​
Count​
Change​
Count​
Change​
4K​
4​
​
​
​
HD​
264​
​
1449​
​
SD mpeg4​
144​
-1​
194​
​
SD mpeg2​
434​
1​
​
​
RB​
​
​
​
​
Audio​
89​
​
​
​
Push​
26​
​
​
​
Slate​
19​
​
1​
​
​
TEST Streams​
National​
Spot Beams​
Count​
Change​
Count​
Change​
4K​
​
​
​
​
HD​
​
​
1​
​
SD mpeg4​
​
​
​
​
SD mpeg2​
​
​
​
​
RB​
​
​
​
​
Engr Work​
38​
​
​
​
​


The PID count Excel workbook provides much more count detail.

Newly updated tables of Streams on each transponder are available in the DataDigesters TPN Grids

More details of changes in individual channels will follow in the Weekly Analysis
and Gary Toma's Domestic TPN Map Excel files
A few remaps
Weekly Analysis soon
Enjoy
DataDigesters
D
Weekly Analysis for 10/28/2026:
K
ElectionHQ mixes testing with BBC News, CNBC, CNN, FBN, FNC, MSNOW, NewsMax and NewsNation

Some more reshuffles

Updating the TMSIDs for KSBI and KQCW to use the cable feeds with Thunder games instead of the OTA feeds

An additional commercial PPV channel is now on 9530
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 25 views