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Last reply · posted in DIRECTV General Forum
Hello,
I signed up for DirecTV in 2008. I cancelled them in early 2019. So I was with them for 11 years.
After I cancelled I started getting demands from them to pay a $195 early termination fee.
I called to ask about this and I just kept getting the run around from their overseas employees. I was on the phone several times for over an hour. They told me that I had a 2 year commitment.
I NEVER agreed in writing or verbally to any such agreement. I asked them to show me where I agreed to this, and they didn't.
They finally told me that the best way to handle it via email. So I sent an email which took them about a week to reply to, and the reply said to call customer service!! This is after customer service told me to email.
I called again and the person suggested to go into an ATT store. I did that and I spoke with a manager and he said he would take care of it.
Since then I didn't receive any communications from DirecTV.

Yesterday I checked my credit report for something unrelated and I saw that DirecTV put a derogatory entry in my report. I have perfect credit and they have screwed with it.

The service I received from them was awful. Nobody to speak with. Nobody returned calls. Nobody answered the emails, and nobody provided any evidence that I agreed to any long term deal.

I need to get this off my credit report.
Any suggestions? Any DirecTV people here that can maybe help?
15 Replies · 1705 views
M
when was your last equipment upgrade? or movers deal?
did you have a monthly credit?

you can go back and check the order confirmation for these things and see if there was a contract required
G
when was your last equipment upgrade? or movers deal?
did you have a monthly credit?

you can go back and check the order confirmation for these things and see if there was a contract required

No mover deal or upgrade. I always bought the stuff on my own.
I did get a discount because I told them I was cancelling and they offered me $20 discount.
But I didn't agree to any 2 year contract.
M
No mover deal or upgrade. I always bought the stuff on my own.
I did get a discount because I told them I was cancelling and they offered me $20 discount.
But I didn't agree to any 2 year contract.

when did you last 'buy' something
very little directv hardware can be bought, its usually a lease, and comes with a contract
G
when did you last 'buy' something
very little directv hardware can be bought, its usually a lease, and comes with a contract

Every piece of equipment I had was purchased from 3rd parties like solid signal, etc.
I was "moved" for RSN purposes. So I always got the equipment on my own. Never took advantage of all DTV's offers.
M
Every piece of equipment I had was purchased from 3rd parties like solid signal, etc.

many of those are still leased.
G
many of those are still leased.
Why does that matter?
I am not being charged an equipment fee.
I am being charged for an early termination fee. They told me on the phone that it was for the discount but I never was told that or agreed to it.
I asked them to show me where I signed or let me listen to the recording of the phone call.
Nothing.
They don't answer emails and only idiots on the phone.
M
Why does that matter?
I am not being charged an equipment fee.
I am being charged for an early termination fee. They told me on the phone that it was for the discount but I never was told that or agreed to it.
I asked them to show me where I signed or let me listen to the recording of the phone call.
Nothing.
They don't answer emails and only idiots on the phone.

because activating one of those starts a new contract. it does not matter if the unit comes from directv or a third party

edit: just checked. solid signals website says there is a contact. that the notification if thats where you bought it
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Tampa8
First just make sure you were not on a two year commitment. You said you were getting $20 off, how did you get that over the phone? Could they have mentioned you are agreeing to a two year commitment? Also at least in the past Directv did start a new commitment when adding a new receiver it could be even if you owned it. You may have agreed to that with the original agreement you signed with them. There are countless posts on this board of people saying they didn't agree to a commitment but in the end they did.

That aside, I honestly believe this is the best way to handle it as a first step. Send a return receipt short letter demanding two things after a brief description of why you are writing.
1. They send you proof of your acceptance of the commitment they say you are obligated to. It must have your voice responding to being asked or your written signature of such.

2. If no proof, they have one month to get the bad credit report they placed with the credit reporting agencies reversed. At that time I will be looking for a class action suit or simply sue for your detrimental action of reporting a false bad credit report.

If they did it to you no doubt others also but they ended up just paying or accepting the bad credit.
As a side note, if you have all good credit otherwise, their report in all probability won't hurt you so if you want it removed it may be for the principle of it.
C
Buying any box from Solid Signal starts a new contract There website very clearly says this also and you agree to the terms when it is activated
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Claude Greiner
Every piece of equipment I had was purchased from 3rd parties like solid signal, etc.
I was "moved" for RSN purposes. So I always got the equipment on my own. Never took advantage of all DTV's offers.

That's the problem, there is no such thing as purchased equipment.

The equipment from Solid Signal was pay to lease.

So likely what happened when you added equipment from solid signal on your account they added it as leased.

Also if I might add. If you allowed solid signal to activate it for you, they did it as a lease with agreement and never sent the agreement to Directv.
Claude Greiner
Actually let me explain the process in activating equipment.

There are 2 ways of activating equipment with Directv.

If you have a legacy Directv account, you call 800-Directv and speak with tech support and if your lucky they will activate it in about 20 minutes without giving you any crap.

If the receiver is new or referb it will activate as leased. If it's an owned receiver from a commercial account it should activate as owned, but many times the CSR will tag it as leased.

If it's an AT&T account, they can it activate anything without a work order. So you need to order an upgrade, activate your equipment on that work order and then fight to get your money back on the upgrade.

Dealers can activate equipment on the dealer website or opus, but in every case it requires a work order
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 1 views
osu1991
Pub Member / Supporter
Last reply · posted in TV Shows
2 Replies · 54 views
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Howard Simmons

Another Tulsa King spin off.🙄
dishstaller
Another Tulsa King spin off.🙄
But.....if you like Tulsa King....looks like you would probably like this as well. I don't mind spin-offs as long as they don't involve a sassy niece who moves from the big city :rolleyes:
T
Last reply · posted in DISH Network Support Forum
I thought I would come here and find lots of complaints about the update to the dish anywhere mobile app, but am not seeing any. It used to look just like the desktop webpage. Now you can no longer filter by sports channels or movie channels. Plus that they made it look like a big button telephone and you see fewer channels in the screen which requires more scrolling. Yes I realize you can look at sports then select which sport you want to look at, I just liked being able to see all sporting events in the guide with all other channels being filtered out. Am I alone in the wilderness on this?
3 Replies · 47 views
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Juan
Not alot of dish customers any more
Foxbat
I'm not a big fan of the new layout, especially on my Apple TV. It used to look like the old Guide layout on the Hopper 3, but they changed parts of that, too.
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dishstaller
I really dislike change for the sake of change
TheRatPatrol
Last reply · posted in TV Shows
Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
2132 Replies · 214683 views
Jimbo

Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
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Howard Simmons
Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
Tony as the director.🙄
Jimbo
Tony as the director.🙄
Would you rather have LaRoche ???
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dfergie
I liked this episode and a toned down Tony...
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Howard Simmons
Would you rather have LaRoche ???
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
Jimbo
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
I don't think Tim and Tony are that far apart in Age ...

Remember what Tony said to Tim when they first got back together ...
Tony said: I am the New Tony, Tim .... (something to that effect)

Tony has changed, he's been running his Security Business ... I'm sure he has grown up.

Give it time ... your judging the New Tony from the old Tony.

It sounds like Tim won't be around the Team much longer either.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in Movie Talk
Might be worth a watch when it comes out. Looks like typical big corp against the little guy movie BUT....there is a reason this plot type is so oft repeated, it draws audiences.


View: https://www.youtube.com/watch?v=_-f9OGsKHd4
1 Replies · 9 views
dishstaller
BTW, I noticed right after I posted this that someone else had already mentioned it....sorry for the duplicate thread. Still looking forward to seeing the movie.
meStevo
Lifetime Supporter
Last reply · posted in Movie Talk
If you're going try to read / listen to the book (can't recommend the audio book enough) before this comes out, I'd avoid trailers.

Trailer below, spoiling it to make sure you read the above bold message first. The book / audio book are fantastic. Go into this blind if you can IMO!




Kind of disappointed at how much they show. A lot still to see, but man, some good reveals in the book that are just served up here.
21 Replies · 714 views
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meStevo
I've seen it twice. Can't recommend the audio book enough, Ray Porter's performance is amazing and there's so much more in the book than the movie.
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Foxbat
"Project Hail Mary" should be on Prime Video starting Friday, July 3.
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K
Forgot to comment. I did watch when it first came out on MGM. I enjoyed it a lot. I think reading the book made it easier to watch. Several friends commented it was a little hard to follow.
TRG
TRG
"astrophage". I read the book but didn't see the film yet.
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Howard Simmons
"Project Hail Mary" should be on Prime Video starting Friday, July 3.
That's what I will be watching this weekend.🤗
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K
Kindle book on sale for $2.99 today at Amazon.
dishstaller
.........there's so much more in the book than the movie.
I agree. That can go for pretty much any book vs movie. Back when I was single I would read any Stephen King or John Grisham book I could get my hands on. When you read a book you make up the scenes and characters in your mind.....the movie version always disappoints.
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
110 Replies · 1612 views
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Y
Selfish Drake Maye holds back on giving the ball to Bills unlike Jags game, gets the win on the road.
Y
Selfish Drake Maye holds back on giving the ball to Bills unlike Jags game, gets the win on the road.
A big win for the Patriots, and they are now 3-2.

Browns lose a close one with... The Jets. That is a classic Browns loss (granted, any loss is a classic one it seems). 49'ers, Vikings, and Chiefs remain undefeated. The AFC north have a three way tie at 3-2 for second place. :eek:
osu1991
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M
Hopefully nowhere near a microphone.
Y
Hopefully nowhere near a microphone.
After having experienced Gus Ferguson trying to call soccer games, I'm uncertain why NFL football analysts get hate. Even the "worst" of them are pretty good.
meStevo
Jalen Hurts out indefinitely as they treat and monitor a superficial blood clot in his leg.


View: https://x.com/RapSheet/status/2111074303185989663?s=20
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dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in TV Shows
I had quit watching this show years ago because I ended up more annoyed than entertained. Well......I'm STILL more annoyed than entertained. I DO find it interesting to see how things work behind the scenes at many businesses. What annoys me is how utterly out of touch CEOs are with the companies they run. At the end of almost every episode the head of the company is amazed at how hard the employees have to work and many times have to work around impossible guidelines set forth from headquarters.

I found this one interesting because the new CEO had big plans for this company, Muscle Maker Grill, and it looked like the stores were all pretty busy. Recent history hasn't been good to this company however. I bet the covid lockdowns were the real killer.


View: https://www.youtube.com/watch?v=yIhZm0qkz0o
0 Replies · 8 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68500 Replies · 2670806 views
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ClarkGable
White Wedding - Billy Idol
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M
White Christmas - Elvis Presley
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dishstaller
Dirty White Boy - Foreigner
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Bobby
Tickle Me (Dirty, Dirty Feeling) - Elvis Presley
dishstaller
Dirty Diana - Michael Jackson