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Hello,
I signed up for DirecTV in 2008. I cancelled them in early 2019. So I was with them for 11 years.
After I cancelled I started getting demands from them to pay a $195 early termination fee.
I called to ask about this and I just kept getting the run around from their overseas employees. I was on the phone several times for over an hour. They told me that I had a 2 year commitment.
I NEVER agreed in writing or verbally to any such agreement. I asked them to show me where I agreed to this, and they didn't.
They finally told me that the best way to handle it via email. So I sent an email which took them about a week to reply to, and the reply said to call customer service!! This is after customer service told me to email.
I called again and the person suggested to go into an ATT store. I did that and I spoke with a manager and he said he would take care of it.
Since then I didn't receive any communications from DirecTV.
Yesterday I checked my credit report for something unrelated and I saw that DirecTV put a derogatory entry in my report. I have perfect credit and they have screwed with it.
The service I received from them was awful. Nobody to speak with. Nobody returned calls. Nobody answered the emails, and nobody provided any evidence that I agreed to any long term deal.
I need to get this off my credit report.
Any suggestions? Any DirecTV people here that can maybe help?
I signed up for DirecTV in 2008. I cancelled them in early 2019. So I was with them for 11 years.
After I cancelled I started getting demands from them to pay a $195 early termination fee.
I called to ask about this and I just kept getting the run around from their overseas employees. I was on the phone several times for over an hour. They told me that I had a 2 year commitment.
I NEVER agreed in writing or verbally to any such agreement. I asked them to show me where I agreed to this, and they didn't.
They finally told me that the best way to handle it via email. So I sent an email which took them about a week to reply to, and the reply said to call customer service!! This is after customer service told me to email.
I called again and the person suggested to go into an ATT store. I did that and I spoke with a manager and he said he would take care of it.
Since then I didn't receive any communications from DirecTV.
Yesterday I checked my credit report for something unrelated and I saw that DirecTV put a derogatory entry in my report. I have perfect credit and they have screwed with it.
The service I received from them was awful. Nobody to speak with. Nobody returned calls. Nobody answered the emails, and nobody provided any evidence that I agreed to any long term deal.
I need to get this off my credit report.
Any suggestions? Any DirecTV people here that can maybe help?
15 Replies
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1704 views
Hi all, I recently inherited a FTA system off Craiglist and have been trying to get it set up. What I got was a Glorystar-branded ~90cm offset dish with a ground mount (/flat roof) frame, and GEOSATpro DSR200c receiver. From that initial equipment, I've replaced the old LNBF with a (cheap!) new one and also splurged on an SG-2100 H-H motorized rotor which does respond from the receiver's USALS menu.
The previous owner had it set up for religious programming on Galaxy 19 and I've been trying to start by finding that same bird at least. After a couple sessions I'm not sure I have, but I've found *something* at least! A handful of motor ticks further than the dish wants to be for 97W after starting from motor 0 pointing as much south as I can guess at. (I don't have great references to aim for and it's really hard to sight where exactly the dish is pointing anyway….)
Anyway, so far there's only one transponder that I've ever been able to catch as I search. It's 12146 V and when the receiver scans it I get this list of video channels:
but it's a long-winded spiel about "you know us as an industry-leading satellite solutions provider with over a quarter million sites" and to call them For All Your Every Needs™ type thing.
While I get little blips from other frequencies, this is the only strong transponder I've been able to come across. My receiver shows it as S 75 and Q up to 85 when I adjust it. It actually seemed to get better as I **un**skewed my LBNF — iiuc G19 was supposed to be -20º for me but however I'm supposed to be reading/referencing the angles the puck is now basically at 0º relative to the dish/arm got the strongest on this transponder.
Anyway sorry this is so long winded already… my question is, do I even have the right satellite? None of the other transponders that are supposed to be active on G-19 seem to come in. And if not the right satellite does anyone happen to recognize which one I might have found instead? I think knowing that would help me then adjust for a truer south aim and then hopeful the USALS will work automatically once I can get it dialed in.
The previous owner had it set up for religious programming on Galaxy 19 and I've been trying to start by finding that same bird at least. After a couple sessions I'm not sure I have, but I've found *something* at least! A handful of motor ticks further than the dish wants to be for 97W after starting from motor 0 pointing as much south as I can guess at. (I don't have great references to aim for and it's really hard to sight where exactly the dish is pointing anyway….)
Anyway, so far there's only one transponder that I've ever been able to catch as I search. It's 12146 V and when the receiver scans it I get this list of video channels:
- 1.1 Srv_1
- 2.84 OU_Chan
- 3.2 Srv_2
- 4.5 Srv_5
- 5.3 Srv_3
- 6.4 Srv_4
- 7.6 Srv_6
- 8.7 Srv_7
but it's a long-winded spiel about "you know us as an industry-leading satellite solutions provider with over a quarter million sites" and to call them For All Your Every Needs™ type thing.While I get little blips from other frequencies, this is the only strong transponder I've been able to come across. My receiver shows it as S 75 and Q up to 85 when I adjust it. It actually seemed to get better as I **un**skewed my LBNF — iiuc G19 was supposed to be -20º for me but however I'm supposed to be reading/referencing the angles the puck is now basically at 0º relative to the dish/arm got the strongest on this transponder.
Anyway sorry this is so long winded already… my question is, do I even have the right satellite? None of the other transponders that are supposed to be active on G-19 seem to come in. And if not the right satellite does anyone happen to recognize which one I might have found instead? I think knowing that would help me then adjust for a truer south aim and then hopeful the USALS will work automatically once I can get it dialed in.
9 Replies
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243 views
Done and done and done! I ended up doing a bit more iteration (back and forth between the left-right and up-down adjustments) but I've now got it landing on G19 at its default position for 97W.
Yep, ended up with a page or two full on my receiver's search. Didn't double-check that my receiver has all six of the right transponders but I can mess with that later if it turns out I'm missing something interesting but still DVB-S / MPEG-2 compatible.
Yep, can see definite signal degradation as soon as I skew the LNB either way from "straight" (seam on the LNB lined up with the clamps on the mounting bracket). Will make setup easier if I want to try swapping anything else in!
I don't know if there's any good (unencrypted, DVB-S) satellite farther away to really check the sweep against, but I was at least able to program in my original find at 101.0 W back in (now at the correct "12000 V 20000" setting) and can get both birds automatically.
Shouldn't be *that* exciting since it's just an ad, but still really fun to choose channels on the other one and have it jog over and lock on
B
beside 123W, another one to try (if it's above the horizon at your location) is Hispasat @30W. It has at least 2 DVB-S transponders with SD/Mpeg2 channelsDone and done and done! I ended up doing a bit more iteration (back and forth between the left-right and up-down adjustments) but I've now got it landing on G19 at its default position for 97W.
Yep, ended up with a page or two full on my receiver's search. Didn't double-check that my receiver has all six of the right transponders but I can mess with that later if it turns out I'm missing something interesting but still DVB-S / MPEG-2 compatible.
Yep, can see definite signal degradation as soon as I skew the LNB either way from "straight" (seam on the LNB lined up with the clamps on the mounting bracket). Will make setup easier if I want to try swapping anything else in!
I don't know if there's any good (unencrypted, DVB-S) satellite farther away to really check the sweep against, but I was at least able to program in my original find at 101.0 W back in (now at the correct "12000 V 20000" setting) and can get both birds automatically.
Shouldn't be *that* exciting since it's just an ad, but still really fun to choose channels on the other one and have it jog over and lock on
No luck finding this one. I motor over and it seems like a pretty dead spot of sky. I did get a slight blip (Q up to 1% or 2%) if I lowered the dish slightly. So I wonder if my polar mount itself maybe needs a bit of fine tuning?
Even when loosening the bolts and manually nudging the dish up/down/left/right nothing seemed to really wake it [new receiver, see below!] up and never saw anything more than 4% or 5% which I don't know is even real or could have been just noise?
I'm in Washington state (northwest CONUS) so this one's not an option for me.
I now have a V8 Finder 2
I've been able to scan in more now on G-19, and as well as watching the ad on SES 1 and getting some PBS stations there and G-16 both. So three satellites kinda in the general vicinity of each other (97W/101W/99.1W) programmed and able to rotate between.
Is G-18 at 123W as strong as the others? According to Satbeams I should be at least somewhat in its footprint although it looks like it's maybe focused more on Alaska.
Now that I'm back at my computer waiting for the Finder to charge back up looks like the Eutelsat(s) 117W have a couple Ku transponders I could look for too.
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1 views
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2 views
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
4 Replies
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53 views
I'm having trouble finding a for sure answer on this. When I first started diving back into satellite stuff I noticed the GT Media V8 Finder2 which looks pretty cool and relatively low price point. But I can't find an answer, seems like some people (and Amazon's own AI guesser-bot) say it doesn't support motors.
The manual itself (the PDF that I found is named 20220718043903GTMEDIAV8FINDER2.pdf and it's on page 6 of 8) does show on the installation screen a "Motor Setup" menu item and says "If select DiSEqC1.2 or USALS, we can press ◀︎▶︎ to select IF Channel, and use number key to input Center Frequency."
Which…… the USALS part seems promising, but I don't know what IF and Center frequencies have to do with anything? Can it drive the motor off its battery for one, and does it have options for e.g. using the ◀︎▶︎ arrows to change the aim and save adjustments?
The closest I've found to real-world experience here is in Long shot with TBS6909X card where someone is talking about a different rotor and says:
> when I connect my V8 Finder 2, it immediately moves the dish if it's not in the correct position
which seems really promising! Moving the dish is what I'm after here, with something newer than the old MPEG-2 receiver I have now. Even for other receivers its really unclear if motor support is just pretty much a safe assumption that they don't even mention it anymore?
The V9 Prime actually looks pretty nice too and assuming it runs motors maybe that'd be better than the V8 Finder 2 for actual long term use since it has networking. But I'm having trouble finding listings for it (and actually most other receivers I see mentioned here) on Amazon or eBay or even Aliexpress. I'm wanting a DVB-S2 receiver for at least MPEG-4 with H.264/AVC and maybe should just get H.265/HEVC while I'm shopping. Main criteria:
* run my "Goto X"-era SG-2100 rotator
* be able to view most/all modern FTA satellites
* ideally a scheduled DVR feature and/or network would make it more useful
* I don't mind if it has… "alternative" firmwares or features but just for broader compatibility/interest
My main goal is I guess just exploration, seeing what's up there. Honestly not a big TV guy and definitely not into infomercials but if I can time shift the occasional Bob Ross or Mr. Rogers Neighborhood, or catch some world events as they're being uplinked, that sort of thing might be interesting. (Honestly main goal started out as weather satellites but this is kinda a warmup excercise for what will likely be a separate setup due to the frequencies.)
My dish is kinda far from my house and even farther from my "radio shack" so if I could just run a PoE ethernet line to something in a box below the dish, or a coax only to the crawlspace where I have 110V but either way would need it full remote including changing between satellites. To avoid having to buy and pull tons more coax up and down through the house. I'm into open source and real standards, so I'd much rather something that I can say use with VLC or go2rtc via a raw IP address and protocol rather than some convenient but proprietary iOS cloud app thingy.
The manual itself (the PDF that I found is named 20220718043903GTMEDIAV8FINDER2.pdf and it's on page 6 of 8) does show on the installation screen a "Motor Setup" menu item and says "If select DiSEqC1.2 or USALS, we can press ◀︎▶︎ to select IF Channel, and use number key to input Center Frequency."
Which…… the USALS part seems promising, but I don't know what IF and Center frequencies have to do with anything? Can it drive the motor off its battery for one, and does it have options for e.g. using the ◀︎▶︎ arrows to change the aim and save adjustments?
The closest I've found to real-world experience here is in Long shot with TBS6909X card where someone is talking about a different rotor and says:
> when I connect my V8 Finder 2, it immediately moves the dish if it's not in the correct position
which seems really promising! Moving the dish is what I'm after here, with something newer than the old MPEG-2 receiver I have now. Even for other receivers its really unclear if motor support is just pretty much a safe assumption that they don't even mention it anymore?
The V9 Prime actually looks pretty nice too and assuming it runs motors maybe that'd be better than the V8 Finder 2 for actual long term use since it has networking. But I'm having trouble finding listings for it (and actually most other receivers I see mentioned here) on Amazon or eBay or even Aliexpress. I'm wanting a DVB-S2 receiver for at least MPEG-4 with H.264/AVC and maybe should just get H.265/HEVC while I'm shopping. Main criteria:
* run my "Goto X"-era SG-2100 rotator
* be able to view most/all modern FTA satellites
* ideally a scheduled DVR feature and/or network would make it more useful
* I don't mind if it has… "alternative" firmwares or features but just for broader compatibility/interest
My main goal is I guess just exploration, seeing what's up there. Honestly not a big TV guy and definitely not into infomercials but if I can time shift the occasional Bob Ross or Mr. Rogers Neighborhood, or catch some world events as they're being uplinked, that sort of thing might be interesting. (Honestly main goal started out as weather satellites but this is kinda a warmup excercise for what will likely be a separate setup due to the frequencies.)
My dish is kinda far from my house and even farther from my "radio shack" so if I could just run a PoE ethernet line to something in a box below the dish, or a coax only to the crawlspace where I have 110V but either way would need it full remote including changing between satellites. To avoid having to buy and pull tons more coax up and down through the house. I'm into open source and real standards, so I'd much rather something that I can say use with VLC or go2rtc via a raw IP address and protocol rather than some convenient but proprietary iOS cloud app thingy.
3 Replies
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112 views
Thanks, great tips and yeah when I'd read how the H/V bias worked I wondered if the higher voltage was ever useful for better power transfer
It was perhaps slightly impulsive (though I guess not too late to cancel) but instead of the Finder unit I ended up going for kinda the opposite: a completely faceless USB tuner box (TBS5930) which should have RF support all the way up through DVB-S2X. If I'm understanding correctly the actual video/audio will then be whatever I can get software/GPU support for so my hope is that any unencrypted MPEG-2/AVC/HEVC feed can be viewed with VLC or whatnot. As well as access to what I assume is pure data like the Blockstream stuff just for example. (They had a lot of good resources for reception of their own signal in lots of various interesting ways and is kinda how I found the TBS options.)
And I think I will be able to control DiSEqC stuff through Linux including motor commands. So the idea is kinda what I mentioned, hoping this can just get chained in to an old thin client PC or if there's any Raspberry Pi that doesn't cost triple digits these days, somewhere physically convenient and then run it all over LAN from my laptop.
All this is somewhat theoretical of course based on what I'm piecing together but at a certain point I usually have to close all the browser tabs and just commit to try *something* that looks promising and go from there.
It was perhaps slightly impulsive (though I guess not too late to cancel) but instead of the Finder unit I ended up going for kinda the opposite: a completely faceless USB tuner box (TBS5930) which should have RF support all the way up through DVB-S2X. If I'm understanding correctly the actual video/audio will then be whatever I can get software/GPU support for so my hope is that any unencrypted MPEG-2/AVC/HEVC feed can be viewed with VLC or whatnot. As well as access to what I assume is pure data like the Blockstream stuff just for example. (They had a lot of good resources for reception of their own signal in lots of various interesting ways and is kinda how I found the TBS options.)
And I think I will be able to control DiSEqC stuff through Linux including motor commands. So the idea is kinda what I mentioned, hoping this can just get chained in to an old thin client PC or if there's any Raspberry Pi that doesn't cost triple digits these days, somewhere physically convenient and then run it all over LAN from my laptop.
All this is somewhat theoretical of course based on what I'm piecing together but at a certain point I usually have to close all the browser tabs and just commit to try *something* that looks promising and go from there.
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Lon.TV
Time for another AWESOME video from Lon Seidman of LON.TV!
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Mexico takes on South Africa to open the World Cup Final (it is called the Final... this just isn't the World Cup Final... Final). The tournament has been plagued with rife malfeasance as FIFA has been committing all sorts of fraud with the ticket sales. Hotel rooms have gone unfilled as the prices to attend a game and stay somewhere are through the roof. I swear this is impacting Mansfield, OH hotel rates which are higher than average for the Indycar race. And there is a broadening VAR presence which will ruin things as nothing worse now when scoring a goal and knowing you can't quite celebrate yet as they check to see if a player was offside by a pixel a half-hour ago.
The Group Stage used to mean something, but now 32 of the 48... yeah, 48 teams are going to the Knockout Round. Getting into the Knockout Round used to be a big deal, even for the US. But now... if you don't lose all of your group stage games, you get to move on. Oi! And this is avoiding all the political stuff!
I have never been so unexcited for a World Cup before. Every game used to matter. But FIFA be darned if they don't try to squeeze out every dime they can out of the players, refs, and fans.
The Group Stage used to mean something, but now 32 of the 48... yeah, 48 teams are going to the Knockout Round. Getting into the Knockout Round used to be a big deal, even for the US. But now... if you don't lose all of your group stage games, you get to move on. Oi! And this is avoiding all the political stuff!
I have never been so unexcited for a World Cup before. Every game used to matter. But FIFA be darned if they don't try to squeeze out every dime they can out of the players, refs, and fans.
1 Replies
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19 views
Supporting Founder
Lifetime Supporter
I was reading this article
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
Cable TV ‘cord-cutters’ became the majority in 2022
The steady decline of cable and broadcast television, and the rise of streaming services, reached a sort of inflection point over the past year. Last summer, for the first time, streaming ser…
thehill.com
That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.
And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.
Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.
There are, now, 129 Million Households in the United States.
In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.
Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.
Roughly, Streaming Live TV has 14 Million subs including all of them.
So that means, Cable/Satellite now has, roughly, 51 Million Households
So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.
That means a total loss of 55% since 2015 at the end of 2023.
But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.
Imagine what 2024 will be like.
821 Replies
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69360 views
Comcast Corporation, one of the largest telecommunications and media conglomerates in the United States, has shed more than 13 million pay-TV subscribers since reaching its zenith in the late 2000s. The company's video subscriber base, which includes traditional cable television services, stood at approximately 24.2 million customers toward the end of 2008. By the close of the first quarter of 2026, that figure had plummeted to roughly10.95 million, representing a loss of about 13.25 million subscribers, or more than half of its historical peak.
cordcuttersnews.com
Comcast Has Lost Over 13 Million TV Subscribers Since It Peaked Back in 2008 - A Look Back At This Historic Fall That Saw It Lose More Than Half of Its TV Subscribers | Cord Cutters News
Comcast Corporation, one of the largest telecommunications and media conglomerates in the United States, has shed more than 13 million pay-TV subscribers since reaching its zenith in the late 2000s. The company’s video subscriber base, which includes traditional cable television services, stood...
cordcuttersnews.com
Comcast Corporation, one of the largest telecommunications and media conglomerates in the United States, has shed more than 13 million pay-TV subscribers since reaching its zenith in the late 2000s. The company's video subscriber base, which includes traditional cable television services, stood at approximately 24.2 million customers toward the end of 2008. By the close of the first quarter of 2026, that figure had plummeted to roughly10.95 million, representing a loss of about 13.25 million subscribers, or more than half of its historical peak.
Comcast Has Lost Over 13 Million TV Subscribers Since It Peaked Back in 2008 - A Look Back At This Historic Fall That Saw It Lose More Than Half of Its TV Subscribers | Cord Cutters News
Comcast Corporation, one of the largest telecommunications and media conglomerates in the United States, has shed more than 13 million pay-TV subscribers since reaching its zenith in the late 2000s. The company’s video subscriber base, which includes traditional cable television services, stood...
Couldn't happen to a nicer company!
The average monthly cost of cable television in the United States has climbed to $147, marking a significant increase that reflects broader trends in media consumption and rising operational expenses for providers. This figure represents the baseline expense for standard television packages across major cable operators, excluding additional fees for premium channels, equipment rentals, or taxes that often push household bills even higher.
This is without Broadband services ( bundled), also, paying a lot more for a lot less new scripted content and now….sports.
cordcuttersnews.com
This is without Broadband services ( bundled), also, paying a lot more for a lot less new scripted content and now….sports.
The Cost of Cable TV Has Jumped Almost 55% Over the Last 10 Years | Cord Cutters News
The average monthly cost of cable television in the United States has climbed to $147, marking a significant increase that reflects broader trends in media consumption and rising operational expenses for providers. This figure represents the baseline expense for standard television packages...
cordcuttersnews.com
