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Bruce

Supporting Founder Lifetime Supporter

Last reply Oct 30, 2019 · posted in DIRECTV General Forum

AT&T Wants to Move DIRECTV Customers to Streaming Services Like AT&T TV & HBO Max

Today during a Reuters interview with AT&T's Chief Operating Officer John Stankey, we got a new look at AT&T's long term TV plans. According to AT&T's COO, the plan is to move DIRECTV customers to a streaming service.

"We didn't buy DIRECTV because we love satellite," said Stankey. "We bought DIRECTV because we love the customer base and the customer base could be migrated into more on-demand-oriented products and services."

AT&T Wants to Move DIRECTV Customers to Streaming Services Like AT&T TV & HBO Max - Cord Cutters News

Behind AT&T's plan to take on Netflix, Apple and Disney with HBO Max

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slice1900

Oct 28, 2019

Maybe Stephenson's latest comments will put their tired and stupid rumor to rest:

Stephenson said there's a little bit more of promotional pricing "cleanup" that will run into the fourth quarter but that video subscriber losses will significantly improve in the fourth quarter and get better in 2020.

He said that the DirecTV satellite service, which he said still produces more than $4 billion in free cash flow per year, will have a long life. But he reiterated that AT&T TV, the company's upcoming streaming TV service, will be the primary vehicle for going to market.

Stephenson said that AT&T TV will begin to attract the lion's share of gross subscriber adds over the next couple of years.

"That cannibalizes satellite. It replaces satellite. But we actually like if gross adds are coming on that product," he said because AT&T TV has a lower cost point and allows the company to meet a much different price point in the market.

Which is exactly what I've been saying all along. Expecting/encouraging new customer adds to be mostly on streaming (and possibly making it more expensive to choose satellite by making customers pay for install) doesn't mean satellite will go away in a few years like some people here keep wanting to push.

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NashGuy

Oct 28, 2019

slice1900 said:
Maybe Stephenson's latest comments will put their tired and stupid rumor to rest:

Stephenson said there's a little bit more of promotional pricing "cleanup" that will run into the fourth quarter but that video subscriber losses will significantly improve in the fourth quarter and get better in 2020.

He said that the DirecTV satellite service, which he said still produces more than $4 billion in free cash flow per year, will have a long life. But he reiterated that AT&T TV, the company's upcoming streaming TV service, will be the primary vehicle for going to market.

Stephenson said that AT&T TV will begin to attract the lion's share of gross subscriber adds over the next couple of years.

"That cannibalizes satellite. It replaces satellite. But we actually like if gross adds are coming on that product," he said because AT&T TV has a lower cost point and allows the company to meet a much different price point in the market.

Which is exactly what I've been saying all along. Expecting/encouraging new customer adds to be mostly on streaming (and possibly making it more expensive to choose satellite by making customers pay for install) doesn't mean satellite will go away in a few years like some people here keep wanting to push.

It doesn't mean that DTV satellite service is completely going away but it does mean that the downward trend in DTV subscriber numbers will continue as AT&T actively pushes AT&T TV instead of DTV. Whether or not pricing on AT&T TV is "a much different price point" than DTV, we'll see, but Stephenson has been saying all along, and continues to say today, that AT&T TV will be less expensive for consumers than DTV due to its lower cost point for the company, while being just as profitable for the company. If AT&T is offering two substantially similar cable TV services and one is appreciably less expensive for consumers (e.g. average price of $80 vs. $100), then the clear, intended effect will be that the cheaper service "cannibalizes" and "replaces" the more expensive one, just as he said today.

Everything he's saying is in line with what I've been predicting for the past year or two, which is that they'll move as many folks over from DTV (and Uverse TV) to AT&T TV or HBO Max as they can in the early 2020s. No one will be forced to switch but they'll be incentivized to do so through lower pricing, plus a big marketing push behind AT&T TV and HBO Max (while DTV receives very little active marketing any more). And then, come 2022 or 2023, it's reasonable to think that we'll see them spin off or (if they can) sell DTV. I still think the most likely scenario is some kind of joint venture with DISH that ultimately combines the two satellite TV services. I suppose it's possible for such a deal to happen even in the next couple years if there's enough pressure from Wall Street but it sounds to me like AT&T management would prefer to see that happen a little further down the road to give them time to transition as many satellite TV customers as possible over to AT&T TV or HBO Max. In the meantime, they'll retain full control over DTV and receive all of the free cash flow it generates, which is still a substantial amount, even if it is shrinking.

slice1900

Oct 28, 2019

NashGuy said:
If AT&T is offering two substantially similar cable TV services and one is appreciably less expensive for consumers (e.g. average price of $80 vs. $100), then the clear, intended effect will be that the cheaper service "cannibalizes" and "replaces" the more expensive one, just as he said today.

Well sure if you aren't paying the $15 advanced receiver fee since you don't get a Genie the package pricing can be the same and AT&T TV will be cheaper. If they make you pay for the install for satellite (which I think they will in a couple years once AT&T TV is established) then even more so. The actual per customer delivery cost is so small for either it wouldn't even factor into their pricing decisions, it is all down to no truck roll for install and not making people pay $15/month for a Genie - though since that's mostly profit it means AT&T TV will be less profitable for them than Directv at the same package pricing.

But it isn't likely to be satellite customers switching to AT&T TV so much as it will be that new customers mostly choose AT&T TV because it is cheaper.

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NashGuy

Oct 28, 2019

slice1900 said:
Well sure if you aren't paying the $15 advanced receiver fee since you don't get a Genie the package pricing can be the same and AT&T TV will be cheaper. If they make you pay for the install for satellite (which I think they will in a couple years once AT&T TV is established) then even more so. The actual per customer delivery cost is so small for either it wouldn't even factor into their pricing decisions, it is all down to no truck roll for install and not making people pay $15/month for a Genie - though since that's mostly profit it means AT&T TV will be less profitable for them than Directv at the same package pricing.

But it isn't likely to be satellite customers switching to AT&T TV so much as it will be that new customers mostly choose AT&T TV because it is cheaper.

No, he's gone on record before saying that AT&T TV will be priced so that it provides the same amount of profit to the company as DTV (and, given the lower cost basis for AT&T TV, it will actually have *higher* profit margins).

It'll be interesting to see what the mix is for sign-ups to AT&T TV over its first couple of years in terms of new customers versus those switching to it from DTV and Uverse TV. I suspect that when DTV customers who are out-of-contract call up and ask for some kind of loyalty discount, they'll be told that they have three options:

suck it up and keep paying the standard price for their current DTV package (e.g. Choice, Xtra, etc.)
switch to a new DTV package that includes HBO Max (e.g. Plus or Max), which might be less expensive than their current package (but also contain fewer channels)
switch to AT&T TV, which will offer the same set of new channel packages that DTV offers (e.g. Plus, Max), but at lower prices

Some portion of those customers will choose option 3. And to make matters worse for them, I expect that they'll eliminate multi-product discounts for DTV too. If you have AT&T Wireless and/or AT&T Fiber/Internet, the products they'll want to sell you with a bundle discount will be AT&T TV and HBO Max, not DTV.

Even if the headline prices for the same channel packages on AT&T TV are only $10 less than on DTV, if they include 3 simultaneous streams on AT&T TV but only service and hardware for 1 TV on DTV, with additional TVs on DTV costing $7/mo, that would be significant. On average, how many TVs do you think the average DTV customer has service to? 2.5? That would amount to paying $20.50 less per month on AT&T TV using the hypothetical pricing I cite ($10 + (1.5 x $7)). Over the course of 24 months (the length of the standard DTV contract), that adds up to AT&T TV costing $492 less. But then how much more is AT&T paying to do a DTV install, with rooftop dish, wiring, and hardware at 3 TVs, versus UPS shipping for a self-install for AT&T TV with a single C71 Android TV box shipped to the customer?

slice1900

Oct 29, 2019

NashGuy said:
No, he's gone on record before saying that AT&T TV will be priced so that it provides the same amount of profit to the company as DTV (and, given the lower cost basis for AT&T TV, it will actually have *higher* profit margins).

What "lower cost basis"? It costs the same for the rights, which is 2/3 of the revenue and the only thing that really matters. The delivery isn't any cheaper, if anything it costs more for streaming but either way it is like 1% or perhaps 2% of the revenue so a total non factor. The clients they will provide for AT&T TV cost pretty much the same as the Directv ones (actually a bit more since they are all 4K & wireless capable) There are only two things that cost AT&T differently to provision 1) initial install 2) providing a Genie.

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Tampa8

Oct 29, 2019

slice1900 said:
What "lower cost basis"? It costs the same for the rights, which is 2/3 of the revenue and the only thing that really matters. The delivery isn't any cheaper, if anything it costs more for streaming but either way it is like 1% or perhaps 2% of the revenue so a total non factor. The clients they will provide for AT&T TV cost pretty much the same as the Directv ones (actually a bit more since they are all 4K & wireless capable) There are only two things that cost AT&T differently to provision 1) initial install 2) providing a Genie.

Not a chance the cost is the same. Far lower for streaming, no Satellites, no boxes, no install, no installers, no no no. Not to mention (lol but I am going to mention) they already do streaming anyway.
Claude made a good point, At&t needs to be the internet provider also to truly get their "money's worth."

Too many variables to believe how many do not have internet or fast enough internet. Based on what, current use or if they streamed all programming all the time? Fast enough for one TV or two or three? Add to that the little important thing of reliability - how often in some areas does it go out. And on and on. Nothing beats satellite for delivery all things considered, not just looking at one aspect.

slice1900

Oct 29, 2019

Tampa8 said:
Not a chance the cost is the same. Far lower for streaming, no Satellites, no boxes, no install, no installers, no no no. Not to mention (lol but I am going to mention) they already do streaming anyway.
Claude made a good point, At&t needs to be the internet provider also to truly get their "money's worth."

Too many variables to believe how many do not have internet or fast enough internet. Based on what, current use or if they streamed all programming all the time? Fast enough for one TV or two or three? Add to that the little important thing of reliability - how often in some areas does it go out. And on and on. Nothing beats satellite for delivery all things considered, not just looking at one aspect.

The cost of the satellites is tiny - about 50 cents a month per customer INCLUDING REPLACEMENT. That's at current customer counts, obviously if they lost half their customers that doubles to a buck a month. Even including other costs for maintaining the uplinks it is probably like a buck a month currently - like 1% of your bill. All the bandwidth, CDNs, storage for cloud DVR and so forth isn't exactly free. I wouldn't be surprised if satellite delivery is actually cheaper per customer, but when you are talking 1% of your bill it is basically irrelevant. The only real difference between the two is the up front cost for the install, and that's easily paid for by the $7/month fees for second, third etc. TVs.

Maybe look at my math before pronouncing me wrong. Directv is making ALL their profit on the equipment fees for the FIRST TV. Additional TVs are gravy, that more than pay for the install. If they price the packages the same between Directv and AT&T TV, and give similar discounts, I don't see how AT&T TV is profitable.

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Tampa8

Oct 29, 2019

You don't get it, I looked at your math, I don't believe your math.... And you can't make me. :nana

navychop

Oct 29, 2019

So is now the time to start a rumor that Orby is buying that latest satellite from AT&T?

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Inclined Orbit

Oct 29, 2019

An in orbit satellite transponder has a value in the vicinity of $30k/month for continuous operation pricing like DTV would use. Add up all the available and spare DTV transponders and you will have an idea what the monthly assets in space cost. That does not include broadcast centers and payroll. I used to know what the monthly cost and payroll was of a few DTV broadcast centers but its changed some over the years. Its a lot. Just the monthly electricity bill at each site is staggering.

ATTs justification for dumping satellites and going streaming was best described by them as wanting to go with the Netflix model, where the customer calls for new service and its done over the phone or Internet. No truck roll, no warehouses full of receivers and dishes and coax, and bla bla bla, no installation and warehouse employees, etc. Just stream them some crap and take their money.

slice1900 said:
The cost of the satellites is tiny - about 50 cents a month per customer INCLUDING REPLACEMENT. That's at current customer counts, obviously if they lost half their customers that doubles to a buck a month. Even including other costs for maintaining the uplinks it is probably like a buck a month currently - like 1% of your bill. All the bandwidth, CDNs, storage for cloud DVR and so forth isn't exactly free. I wouldn't be surprised if satellite delivery is actually cheaper per customer, but when you are talking 1% of your bill it is basically irrelevant. The only real difference between the two is the up front cost for the install, and that's easily paid for by the $7/month fees for second, third etc. TVs.

Maybe look at my math before pronouncing me wrong. Directv is making ALL their profit on the equipment fees for the FIRST TV. Additional TVs are gravy, that more than pay for the install. If they price the packages the same between Directv and AT&T TV, and give similar discounts, I don't see how AT&T TV is profitable.

slice1900

Oct 30, 2019

OK so you assume around 100 transponders adding up to $3 million per month, that's 15 cents per Directv subscriber per month. Chicken feed.

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Bruce

Supporting Founder Lifetime Supporter

Last reply 11 minutes ago · posted in DIRECTV General Forum

DirecTV’s Subscribers Number

Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.

DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.

The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.

It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.

https://www.fitchratings.com/research/corporate-finance/fitch-rates-directv-proposed-senior-secured-debt-offering-bb-rr2-11-05-2026

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raoul5788

May 19, 2026

They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo. Edit: And I've been a Directv customer for 30 years!

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b4pjoe

May 19, 2026

raoul5788 said:
They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo.

Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
A&E Networks: A&E, History, Lifetime, and Vice.
AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

Jimbo

May 19, 2026

b4pjoe said:
Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.

NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.

Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.

A&E Networks: A&E, History, Lifetime, and Vice.

AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

YouTube TV

raoul5788

May 19, 2026

b4pjoe said:
Fubo would be a non starter for me. Missing channels:

NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.

NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.

Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.

A&E Networks: A&E, History, Lifetime, and Vice.

AMC Networks: AMC, IFC, SundanceTV, and WE tv

Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.

Understandable. It's always a choice of price vs channels. The $60/month difference made my choice easier.

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Arctic_fox

11 minutes ago

Jimbo said:
YouTube TV

YTTV don't carry the Regional sports channels

so2344

Last reply 16 minutes ago · posted in DIRECTV General Forum

Came back to DirectTV Satellite - Gemini question

Recently came back to DirectTV Satellite service and have two boxes, Gemini and a main HR54.

DirecTV is charging me two "TV access fees" of $10 each, but can only watch TV on the one without the server. Is there anything I can do to fix this?

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FHSPSU67

Apr 25, 2026

First receiver should be free. It is for me.

b4pjoe

Apr 25, 2026

FHSPSU67 said:
First receiver should be free. It is for me.

It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.

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so2344

May 11, 2026

b4pjoe said:
It is for me too. Back when they merged DIRECTV via Internet and DIRECTV Stream into one service they raised the TV access fee from $7.00 to $10.00 from both streaming and satellite and they eliminated the first receiver free for new customers only. Existing customers weren't affected by the new price and the elimination of the first receiver free policy.

All of this makes me want to cancel satellite again! Customer service said we were getting billed for an old receiver but the call got cut off.

Will call back and try to get this resolved. As of now, only one TV can access satellite service. Would hope they can send another Gemini to be co-located w the main HR54.

so2344

May 28, 2026

Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.

Arctic_fox

16 minutes ago

so2344 said:
Update: after 20 mins on phone with a non North American call center agent, they are sending a tech out. The tech support couldn't understand that the HR54 was at a different TV than the Gemini.

this is why we canceled support and the csr's are garbage even the american ones. it's still under the att system!!!

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 19 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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Bobby

Yesterday at 11:08 AM

I Can't Help It (If I'm Still In Love With You) - B.J. Thomas

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long_time_DNC

Yesterday at 3:37 PM

Help Is On Its Way - Little River Band

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sdfntx

Yesterday at 6:00 PM

Little Band of Gold - Sonny James

RaiderPower

Yesterday at 9:13 PM

Band Of Gold - Freda Payne

long_time_DNC

19 minutes ago

Heart Of Gold - Neil Young

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zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply 45 minutes ago · posted in The Phone & Tablet Zone

Purchasing New iPhone

I feel like this was discussed in another thread, but I can't find it. I have T-Mobile and my last iPhone upgrade was in 2020. I want to get a new iPhone, but what is the best way to go about doing it? Should I order the iPhone from T-Mobile directly, or should I buy from the Apple Store? I feel like there are pros/cons to each option.

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navychop

Yesterday at 11:48 PM

I know of no reason to buy from a cell company.

Buying from Apple gets an unlocked phone.

PS- New models come out in Octoberish.

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Foxbat

45 minutes ago

I got a carrier-locked iPhone once, and it was a pain after they got bought by Sprint and I decided to go to T-Mobile and they dragged their feet to unlock the phone. I have been trading in my iPhones since and buying from the Apple Store since then.

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Cactus Jack

Last reply Yesterday at 11:50 PM · posted in DISH Network Support Forum

Three Tuners?

I have a Hopper with Sling. (Don't know exact model.) A couple nights ago, I went into the DVR screen, and noted that it was recording three programs. Yet I was able to view live TV (that was not one of the channels being recorded.) Did something change? In the past, it would only let me watch one of the channels being recorded, or any recording in the DVR menu. Maybe it was streaming, although there was no indication of that?

Apologies if this has been covered; I searched and didn't find anything.

Thanks.

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Cactus Jack

Jun 3, 2026

So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

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Bobby

Jun 3, 2026

Cactus Jack said:
So I tested.

Started recording three non-network shows and tried to watch live TV, would not do it, because all three tuners were in use.

Started recording two non-network shows and one network show. Still would not let me tune live TV.

Started recording one non-network show and two network shows, then it allowed live TV.

I would assume then that previously I was recording two or three network shows when it allowed live TV; I honestly don't remember what it was doing, and I didn't think to check.

Thanks for replies, everyone.

PS - How does one know whether a program is streaming? Is there a way to force streaming?

There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

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navychop

Jun 3, 2026

Cough, cough, Hopper3!

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Cactus Jack

Jun 5, 2026

Bobby said:
There is no way to force streaming. It is a satellite channel or streaming channel except for the rare occasion that the satellite signal fails. If that happens some, not all, channels will automatically change to streaming. You can tell if the channel is streaming by pressing guide on the remote. if it is a streaming channel the guide will clearly show it that way.

Thanks, Bobby.

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Arctic_fox

Yesterday at 11:50 PM

chokes hopper 3 all the way... 16 tuners vs 3 tuners is a night and day difference. along with a faster processor. i would call in and see if they would upgrade me or you can buy a hopper 3 from solid signal.

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iJustine

Yesterday at 10:52 PM · posted in iJustine

Good Bye, Tim! Last WWDC 🥹

Time for another AWESOME video from iJustine!

View: https://www.youtube.com/shorts/YJjxjYvmQ8s

Direct YouTube Link - Good Bye, Tim! Last WWDC

The official iJustine Website's Website
Buy her book!

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Smuuth

Pub Member / Supporter Cutting Edge

Last reply Yesterday at 10:15 PM · posted in SatelliteGuys Classifieds

WANTED DirecTV LCC

Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

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b4pjoe

Jun 2, 2026

Smuuth said:
Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.

You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

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Smuuth

Jun 2, 2026

b4pjoe said:
You should ask DIRECTV for one if you are affected by the dispute. I know in the past they have given them out during a dispute. Not sure if they still do that but it is free to ask.

I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

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Jimbo

Jun 3, 2026

Smuuth said:
I already asked, but the CS agent said they wouldn't do it. They said the only thing they could do is $10/month bill credit.

Take the $10 and Call Back ...

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Smuuth

Monday at 10:22 AM

Jimbo said:
Take the $10 and Call Back ...

I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

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Jimbo

Monday at 10:39 AM

Smuuth said:
I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.

Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.
I would make them give you a real answer, don't let them off the hook.

I had one, and it worked well, but I believe I gave it to another D* friend (also had a AM21), I know I gave them away ...

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Smuuth

Monday at 10:44 AM

Jimbo said:
Could be out of them I guess ... I'd keep trying, every 3-4 days.

If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.

According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

Jimbo

Monday at 10:45 AM

Smuuth said:
According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.

I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

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Smuuth

Monday at 10:48 AM

Jimbo said:
I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.

Yeah, I know. At one point, I even had 3 AM21s but gave them away when I got rid of my last HR54 and switched to the HS17.

Arctic_fox

Yesterday at 10:00 PM

Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

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Smuuth

Yesterday at 10:09 PM

Arctic_fox said:
Good luck they haven't made them in years. you could poke around on ebay and see if there's any on there. if not why not a tablo or a zapper box with an antenna connected to it

I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

Arctic_fox

Yesterday at 10:12 PM

Smuuth said:
I have my OTA antenna connected to my television directly already so watching is not the issue. The reason I want the LCC is so I could record programs if I'm not at home to watch them live, especially since ABC is carrying both the NBA and NHL playoffs.
I have an active search on eBay and there is one there but he wants $180 plus shipping and I am not going to pay that.

a tablo box is cheaper

Amazon.com

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Arctic_fox

Yesterday at 10:15 PM

why invest in hardware that's going to be boat anchors in a few years?

zippyfrog

Pub Member / Supporter Lifetime Supporter

Last reply Yesterday at 10:05 PM · posted in DISH Network Support Forum

Price Increase on Owned Equipment?

Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

11 Replies · 196 views

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telstar_1

Yesterday at 1:28 PM

Does cable charge box rent?

Reactions: RJT79 and charlesrshell

RJT79

Yesterday at 4:47 PM

telstar_1 said:
Does cable charge box rent?

The cable company I was with years ago did charge $9.99 for a receiver.

RJ T.
From Illinois

Reactions: charlesrshell

RJT79

Yesterday at 5:03 PM

zippyfrog said:
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.

I went to try to add the Heartland channel as dummy to see what it would do for me as I own my receiver and have DISH Outdoors and this is what mine shows. (Note however I had to take the 2nd receiver I told you I added the other day off because I was told you can only have 1 receiver when you have a one outlet on the Dish Playmaker and was having issues with the 2nd receiver and I didn't know that and that was done yesterday as well so I am back to one receiver.)

Let's upgrade your package.

Your monthly bill will increase by $6.00 per month.

Breakdown

June 11, 2026 - July 11, 2026
You are changing your programming in the middle of the bill cycle. The bill shown below is your bill for next month including prorations and credits. Your following bill will return to the fixed rate. This bill will take effect from now until July 11, 2026.
Monthly Services
$86.99
Flex Pack
$72.99
Local Channels
$14.00
Add-Ons
$68.98
National Action Pack
$12.00
Regional Action Pack
$12.00
News Pack
$10.00
Paramount+ with Showtime
$10.00
Drama and Classics Pack
$6.00
Heartland Pack
$6.00
Starz Encore Movies
$6.00
On DISH Magazine
$4.99
Starz 2 Mo ($11)
$1.99
Prorated Charges
$7.93
Heartland Pack Jun 11 - Jul 20
$7.93
Order Total
$7.93
Prorated Total
$7.93
Due Today
$7.93

Transition Bill Total
$156.10
Proposed Changes
Your monthly bill will increase by $6.00 per month
Monthly Services
$86.99
Add-Ons
$68.98
FCC Regulatory Surcharge
$0.13
Taxes & Surcharges
$0.00

Monthly Total
$156.10
Prorated Total
$7.93
Order Total
$7.93

Due Today
$7.93

Sounds like an issue with DISH Billing

RJ T.
From Illinois

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zippyfrog

Yesterday at 5:19 PM

I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

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RJT79

Yesterday at 5:29 PM

zippyfrog said:
I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.

I am hoping they don't add this down the road. Things are expensive the way it is now. Even DIRECTV allows the first receiver free. This would go against DISH and DISH is already loosing subscribers I wouldn't think they would do these kind of tricks but you never know. Always look at your bills for unknow charges. I heard horror stories of people getting charged for things they didn't know were there.

RJ T.
From Illinois

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Arctic_fox

Yesterday at 10:05 PM

telstar_1 said:
Does cable charge box rent?

yes big cable charges crazy dvr fee's and box rental fee's

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teachtom

Last reply Yesterday at 9:21 PM · posted in DISH Network Support Forum

Problem when I switch from Bonus View channels back to regular Dish channels

Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

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HipKat

Yesterday at 5:07 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

Reactions: Foxbat, TheKrell, charlesrshell and 1 other person

RJT79

Yesterday at 5:17 PM

teachtom said:
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks

First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

Reactions: charlesrshell

teachtom

Yesterday at 7:33 PM

RJT79 said:
First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois

Thank you for the information. I do keep the TV plugged into a surge protector, but we have had pretty strong thunderstorms/lightning in the last month so that have contributed to my problem.The house was built in 2009 so everything seems to be grounded correctly. We have had a power surge also. Seems like no one fixes anything any more, so just get a new one or live with the problem. Thanks

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teachtom

Yesterday at 7:39 PM

HipKat said:
First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look

I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

Reactions: HipKat and charlesrshell

HipKat

Yesterday at 8:17 PM

teachtom said:
I think the HDMI cable is good, i used one of my own from my 4K atmos system, i'll switch it with another just to check. Also I have a bid in at Greentoe for 77" G5. Thanks

I hope that works. I'm waiting til Black Friday sales

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Darrell S

Yesterday at 9:21 PM

I've had this problem with my older Sony TV. It happens when I just punch in a regular channel number. The only way it works right for me is to push guide and select a regular channel from the guide screen.

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teachsac

Staff member HERE TO HELP YOU!

Last reply Yesterday at 8:59 PM · posted in TV Shows

House of the Dragon

House of the Dragon, the prequel to Game of Thrones, premieres on HBO Max on 8/21. I will be warching

'Game of Thrones' spinoff 'House of the Dragon' fires up release date at HBO, drops new character pics

The wait’s felt a little like watching for a dragon egg to hatch, but HBO’s hugely anticipated Game of Thrones prequel series finally has a release date. House of the Dragon will debut the first of its initial 10-episode season this summer, the network revealed today in a series of tweets that...

www.syfy.com