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olds403

Last reply Nov 13, 2019 · posted in DISH Network Support Forum

Possible hard drive issue on HWS?

I have been moving movies and shows from the HWS to external hard drives. This past weekend I noticed that several times I got messages that the transfer failed with errors, or transfer was completed with errors. This was accompanied by 311 and 315 errors stating that a problem was detected with the Hopper hard drive and unplugging it may remedy the problem.

Prior to unplugging and resetting, if I pushed the DVR button on the remote, it would show the hard drive at 100% (even though it was really at 25%) and would not display ANY of the recorded content that was still on the Hopper. After unplugging the Hopper and resetting it, it would return to normal and everything functioned. This happened 3 or 4 times between Friday night and Sunday. I am moving content off incase I need to have it replaced. This is my second HWS, the first one lasted less than a month when it locked up on a software update that was performed while on the phone with Tech Support. This one is approximately 1.5 years old. Do these typically have problems?

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olds403

Nov 12, 2019

I ran the check status and it reported the hard drive health as good, but I still am having issues. This past Friday I had issues with the HWS while trying to watch recorded content from the DVR. It also seems to happen when transferring files to the external hard drive. Turning on the Wireless Joey in the master bedroom seems normal if watching live TV, when attempting to watch DVR content it will sometimes freeze, then go to black screen. The guide and all menus are still available and the WJ shows as linked on the receiver status screen, just no content video. In order to get back to watching anything I have to unplug the HWS in the living room downstairs, and sometimes unplug the WJ (sometimes it will relink on its own, sometimes not). This has been happening multiple times a week and Friday it took me 45 minutes to get everything back in working order.

The wife is NOT happy and ready to scrap DishNetwork. Her reasoning is "I never had these issues with WOW Cable", I am more patient (and technically inclined) and have a large library on external hard drives that I would like to continue to use. It has worked ok for the last two days, although recorded content did freeze up yesterday. All I had to do was go back to live TV and then back to DVR to resume watching the show we were watching. No idea why it froze and I had to go back to the menu. The DVR doesn't seem to like when I quickly hit the skip button multiple times to skip commercials (usually 7 times, 3.5 minutes, works to get through all the commercials so I will quickly hit skip 7 times to get back to the show), that seems to be what triggered the freezup yesterday. I NEVER had any issues with my VIP722, had the same receiver for 10 years with no problems, same can't be said of my Hopper experience.

I am hesitant to call Tech support due to the fact I will be asked to restart everything all over again by unplugging, and it may work fine for a day or a week and then I will have to call them all over again, and spend another hour or so on the phone only to get the same results. It is frustrating.

Jim5506

Nov 12, 2019

Possible MOCA issues?

HipKat

Nov 12, 2019

Jim5506 said:
Possible MOCA issues?

Or connectivity issue. I've seen this before where Joeys fall out completely on DVR and it was a connectivity issue, where the Connection screen showed a half connection to a router that no longer existed. Clearing Connectivity settings to delete that router cleared it right up

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DISH Support

Nov 12, 2019

olds403 said:
I ran the check status and it reported the hard drive health as good, but I still am having issues. This past Friday I had issues with the HWS while trying to watch recorded content from the DVR. It also seems to happen when transferring files to the external hard drive. Turning on the Wireless Joey in the master bedroom seems normal if watching live TV, when attempting to watch DVR content it will sometimes freeze, then go to black screen. The guide and all menus are still available and the WJ shows as linked on the receiver status screen, just no content video. In order to get back to watching anything I have to unplug the HWS in the living room downstairs, and sometimes unplug the WJ (sometimes it will relink on its own, sometimes not). This has been happening multiple times a week and Friday it took me 45 minutes to get everything back in working order.

The wife is NOT happy and ready to scrap DishNetwork. Her reasoning is "I never had these issues with WOW Cable", I am more patient (and technically inclined) and have a large library on external hard drives that I would like to continue to use. It has worked ok for the last two days, although recorded content did freeze up yesterday. All I had to do was go back to live TV and then back to DVR to resume watching the show we were watching. No idea why it froze and I had to go back to the menu. The DVR doesn't seem to like when I quickly hit the skip button multiple times to skip commercials (usually 7 times, 3.5 minutes, works to get through all the commercials so I will quickly hit skip 7 times to get back to the show), that seems to be what triggered the freezup yesterday. I NEVER had any issues with my VIP722, had the same receiver for 10 years with no problems, same can't be said of my Hopper experience.

I am hesitant to call Tech support due to the fact I will be asked to restart everything all over again by unplugging, and it may work fine for a day or a week and then I will have to call them all over again, and spend another hour or so on the phone only to get the same results. It is frustrating.

Good evening, olds403. Even with it saying good there can be some other factors that may cause that issue. Do you happen to have multiple external hard drive plugged into the Hopper at the same time? I am sure that you may already be aware of this, but it never hurt to ask. The Hopper does need quite a bit of free air flow or it can over heat the hard drive cause that error message. We recommend having it at least have 4-inches away from any shelving walls are 4-6 inches away from other electronic, especially from ones known for generating a lot of heat. Is that already how your setup is?

As for the Wireless Joey, that definitely should be happening. As was mentioned it could be a MoCA issue or connectivity issue. The error code would normally help let us roughly what could be causing it. Do you recall what the error code was? - Caleb S

olds403

Nov 13, 2019

Hi Caleb, thank you for responding. I have two hard drives connected to the Hopper. The Hopper is sitting on top of the entertainment center (open air), behind the TV. There is free space all around the Hopper, the entertainment center is about 18 inches from the back wall.

I was having issues with the system due to incompatibility with my Arris cable modem (thanks HipKat) so I connected an ASUS router to the cable modem and made the ASUS router the internet access point for the Hopper system and only the Hopper system. That seems to be working ok now.

The errors I have been getting are 311 and 315 when the DVR starts acting up (DVR shows 100% full and shows no recorded content when it is actually there and it is really only 10% full, or it simply says DVR not available) and I have to reset everything to get it working again.

DISH Support

Nov 13, 2019

If you're willing, can you try unplugging the hard drives when you're not using them to see if this makes any difference on the messages you're getting on your Hopper? If you can contact our support teams at Request Rejected and they can put notes on your account regarding these errors to keep a record of the issues you're having, and they can also add you to the list of people affected by the wonky DVR percentage issue.

Yes, the tech teams will say restart when you're getting the 311, because the next and last step is to replace the receiver if resetting doesn't get rid of the error.

- Phoenix

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TWiT Tech Podcast Network

45 minutes ago · posted in TWiT Tech Podcast Network

Security Now 1102

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=UK11O-VoMBU

Direct YouTube Link - Security Now 1102
TWIT's Website
TWIT Live Feed

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meStevo

Lifetime Supporter

Last reply 56 minutes ago · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.

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rvvaquero

Oct 20, 2026

Jerry Jones and Jimmy Johnson had an argument about who was responsible for the dynasty building of the early 90's Cowboys.

The rest of us figured it out in about 3 years, Jerry has had over 30 years but still can't admit it. It's all he lives for, to show everyone he can put together a winner. I don't think he can. His kids only know what he taught them.

Reactions: Mike0616, dfergie and b4pjoe

Yespage

Thursday at 9:15 AM

rvvaquero said:
Jerry Jones and Jimmy Johnson had an argument about who was responsible for the dynasty building of the early 90's Cowboys.

The rest of us figured it out in about 3 years, Jerry has had over 30 years but still can't admit it. It's all he lives for, to show everyone he can put together a winner. I don't think he can. His kids only know what he taught them.

Johnson built it, but without the Herschel Walker trade, it never happens.

Reactions: AZ. and b4pjoe

b4pjoe

Thursday at 9:53 AM

Yespage said:
Johnson built it, but without the Herschel Walker trade, it never happens.

Jerry made himself General Manager after he bought the team but make no mistake Jimmy engineered that trade. As well as a lot of others at the time.

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rvvaquero

Thursday at 11:50 AM

Jimmy Johnson is a football guy. Jerry Jones is a marketer (hustler).

When I see a football player get a 15 yard penalty for unsportsmanlike conduct (like taunting) in a close game, I often wonder what he was thinking. Was he thinking, I'm doing everything I can to make this a better team and help win a championship? Or, was he saying to himself, I want everyone to notice how great I am?

Johnson inspires one, Jones the other.

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meStevo

Thursday at 10:53 PM

View: https://x.com/AdamSchefter/status/2113438192913588676?s=20

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meStevo

Sunday at 8:17 PM

Got to unfurl and hold the flag at Allegiant for the anthem today - amazing experience.

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HipKat

56 minutes ago

Balls
Bears. Gave the Pats a good beatdown.
Bucs. Got Baker back and absolutely demolished the previously surprising Panthers.
Falcons. Took care of the 49ers and did so convincingly.
Vikings. I hate them. I do. I've never seen such a bad/good team. Know what I mean? I know their D is epic. But their O is insulting. How they remain undefeated is a mystery.
Rams. Finally looked the part. Mind you against the hapless Cards.
Cowboys. Fireworks performance from their O.
Dolphins. Finally logged in a W. There won't be many. Enjoy it, Miami fans.
Browns. Still atop the AFC North.
Giants. Epic OT win with Buffalo's very own Motor Singletary finishing it off.
Seattle. Dominated KC from start to finish.

Goats
Jets. Couldn't beat the winless Dolphins. Aaron Glenn is a dead man walking.
Eagles. Injured beyond repair
Ravens and Lamar. Has he ever played a full season? Honestly, dude is fragile. Of course he's back for the Bills game.
49ers. No longer undefeated.
Colts. A sh*t show. When are they gonna realize that Daniel Jones is ass?
Steelers vs Saints game. Ass, just ass all around. Those poor people in Paris have had enough lately, and on top of that, endure that game.
Chiefs. They looked terrible. Like really bad.
Pack vs. Detroit game refs. Some of the worst refereeing I've seen in a long time. And the sample is pretty large.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 6:02 PM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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gms49ers

Today at 1:17 PM

Dancing Days - Led Zeppelin

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dishstaller

Today at 2:34 PM

Dancing in the Street - Van Halen

long_time_Dish

Today at 3:47 PM

Bakers Street - Gerry Rafferty

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Bobby

Today at 4:09 PM

long_time_Dish said:
Bakers Street - Gerry Rafferty

Let me fix that for you:
Baker Street - Gerry Rafferty

EatMyVolts

Today at 6:02 PM

The 59th Street Bridge Song -- Simon & Garfunkel

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MartyDe

Last reply Today at 5:37 PM · posted in Over the Air Television By RabbitEars.Info

ATSC 3 converter boxes

Interesting article about the work being done to develope an ATSC 3 converter box. Yes it does mention affordable.

Pearl TV Issues Progress Report on Low-Cost 3.0 Converters in Advance of NAB Show New York

Group has secured lower pricing from key tech players to make less costly boxes available

www.tvtechnology.com

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navychop

Oct 20, 2026

DEATH TO NEXGEN!

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primestar31

Wednesday at 7:29 PM

navychop said:
DEATH TO NEXGEN!

It's dead, they just don't know it yet. They killed it by forcing DRM on it, and that TOTALLY botched implementing it.

There is absolutely NO compelling reason for anybody to switch to ATSC3.0. They only want it as a total and complete money grab.

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navychop

Wednesday at 10:37 PM

I truly hope you are right.

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Mister B

Thursday at 7:43 AM

What bothers me is the total waste of broadcasting spectrum in this very crowded market. It has been almost three years now since KFOX converted their broadcast tower to ATSC 3.0 and moved all of their channels to other towers causing noticeable degradation of the picture quality.
I have a Sony TV with 3.0 capabilities but still use the 1.0 version of locals due to the fact that one or all of the 3.0 channels are often missing or unwatchable. In this city of 800K I doubt that more than a few hundred even know about ATSC 3.0.
The only thing that could motivate me to be interested in 3.0 would be if all of the minor networks (diginets) could be in at least 720P rather than blurry ultra-compressed 480i.
Three years is long enough to waste one of the few available RF frequencies in the area for this trial.
It is time to either move on with this experiment or call it quits.

navychop

Thursday at 4:31 PM

Mister B said:
In this city of 800K I doubt that more than a few hundred even know about ATSC 3.0.

They might notice the hand going into their pocket for their wallet.

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navychop

Thursday at 4:31 PM

Mister B said:
It is time to either move on with this experiment or call it quits.

QFT. Of course, my preference involves a curb and some kicking.

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slow_poke_pete

Today at 5:37 PM

primestar31 said:
It's dead, they just don't know it yet. They killed it by forcing DRM on it, and that TOTALLY botched implementing it.

There is absolutely NO compelling reason for anybody to switch to ATSC3.0. They only want it as a total and complete money grab.

WHAT ABOUT THE INTERNET PART OF IT. NO ONE WANTS A BOX CONNECTED TO THE INTERNET EITHER.

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TRG

Pub Member / Supporter

Last reply Today at 5:35 PM · posted in Local Radio Discussion

House Passes AM Radio For Every Vehicle Act

House Passes AM Radio For Every Vehicle Act

(Washington, DC) - The U.S. House has passed the AM Radio for Every Vehicle Act, marking a major step forward for broadcasters and listeners who have pushed to keep AM radio available in new cars and

wabcradio.com

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dishdude

Sep 18, 2026

It's probably been 2 decades since I've listened to an AM radio station. Very rarely listen to FM any more.

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Jimbo

Today at 8:35 AM

I am 1 that wants the AM to Stay ....
That said, since '08 I have had Sat radio available to me ... I think I have turned on AM 3 or 4 times, just to see if its still there.

Fwiw, if theres a Major disaster or bad weather or whatever, the chances of me finding out about it by going to the AM side of the radio is SLIM and None.
Even FM, I haven't really had on since '13ish, I may turn it on from time to time, just to see if its still there.

harshness

Today at 10:10 AM

Jimbo said:
Fwiw, if theres a Major disaster or bad weather or whatever, the chances of me finding out about it by going to the AM side of the radio is SLIM and None.

Automation has seen to that. You can't get evening drive traffic reports where I live, much less disaster reports.

dishstaller

Today at 10:41 AM

dishdude said:
Very rarely listen to FM any more

That goes for a lot of people. I've been advertising on radio for more than a decade now and am very familiar with this subject. While it is still a valuable tool, it has far less impact than it did just a few years ago. The best reaction I get is from a local Country music station....they play a mix of older and newer music and have a very big footprint.

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Jimbo

Today at 11:03 AM

dishstaller said:
That goes for a lot of people. I've been advertising on radio for more than a decade now and am very familiar with this subject. While it is still a valuable tool, it has far less impact than it did just a few years ago. The best reaction I get is from a local Country music station....they play a mix of older and newer music and have a very big footprint.

Do you do any Ad's on Satellite ?

If Not, why not, because it's not Local ?

dishstaller

Today at 12:29 PM

Jimbo said:
Do you do any Ad's on Satellite ?

If Not, why not, because it's not Local ?

No, just regular FM stations. One is the country station I mentioned and the other is a Talk Radio station which used to get fantastic results but honestly, since the death of Rush Limbaugh, talk radio just doesn't do as well. There were two guys who had an early morning show which was hugely popular here in the southeast but one of them retired a couple years ago and the show just doesn't garner the same numbers as it used to.

slow_poke_pete

Today at 5:35 PM

Haven't listened AM or FM in years

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TWiT Tech Podcast Network

Today at 5:02 PM · posted in TWiT Tech Podcast Network

Security Now 1101

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=DJ4Z4zafNLI

Direct YouTube Link - Security Now 1101
TWIT's Website
TWIT Live Feed

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osu1991

Pub Member / Supporter

Last reply Today at 5:01 PM · posted in The Chit Chat Club

Susan Saint James, Emmy-Winning Star of 'Kate & Allie' and 'McMillan & Wife,' Dies at 80

Susan Saint James, Emmy-Winning Star of ‘Kate & Allie’ and ‘McMillan & Wife,’ Dies at 80

Susan Saint James, the Emmy-winning actress who starred in "Kate & Allie," died Monday after being diagnosed with pancreatic cancer. She was 80.

variety.com

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Bobby

Today at 5:01 PM

Rest in peace.

JSheridan

Lifetime Supporter

Last reply Today at 4:58 PM · posted in DISH Network Support Forum

All DMA's now Western Arc

I know HipKat said that they were working on conversions but we got the official news yesterday right from Dish that starting next month all DMA's will be on the western arc, and all customers will be assigned to that. That's gonna mean a lot of customers around here aren't gonna get Dish unless there are exceptions. Too many mountains and trees.

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Strega

Friday at 10:01 PM

Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.

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Jimbo

Friday at 11:17 PM

Strega said:
Even if you are broadcasting old SD-only shows, I would think advertisers would still want their commercials to look good.

Advertisers on SD channels are probably Far and Few, very hard to find, they have very few viewers to watch them.

Reactions: charlesrshell

Mister B

Saturday at 7:35 AM

Jimbo said:
Advertisers on SD channels are probably Far and Few, very hard to find, they have very few viewers to watch them.

I watch mostly SD channels (H&I, Start and ION, etc.). There are plenty of advertisers, this time of the year it is mostly Medicare Advantage plans, auto extended warranties and the occasional walk-in-tub. They know who is watching.

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slow_poke_pete

Yesterday at 10:40 AM

Mister B said:
I watch mostly SD channels (H&I, Start and ION, etc.). There are plenty of advertisers, this time of the year it is mostly Medicare Advantage plans, auto extended warranties and the occasional walk-in-tub. They know who is watching.

can't forget the little blue m&m's

Reactions: Almighty1, charlesrshell and telstar_1

charlesrshell

Yesterday at 11:23 AM

slow_poke_pete said:
can't forget the little blue m&m's

That's what my wife calls my Viagra!!

Reactions: Almighty1, slow_poke_pete, MikeD-C05 and 2 others

telstar_1

Yesterday at 8:12 PM

Why didn't Charlie end up launching starlink

Reactions: charlesrshell

Foxbat

Yesterday at 9:01 PM

telstar_1 said:
Why didn't Charlie end up launching starlink

Because he didn't have a fleet of reusable rockets. Starlink works because SpaceX is able to launch hundreds (thousands?) of their Starlink satellites for what a single geostationary Internet satellite costs to build and launch on a disposable launcher.

Reactions: MikeD-C05, dishstaller, HipKat and 2 others

telstar_1

Today at 12:08 AM

But how is it reusable if it's disposable

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slow_poke_pete

Today at 2:09 AM

charlesrshell said:
That's what my wife calls my Viagra!!

My gf is 29 years younger than me :shh

Reactions: MikeD-C05, charlesrshell and HipKat

Almighty1

Today at 4:04 PM

telstar_1 said:
Why didn't Charlie end up launching starlink

He does not have the resources aka $$$ compared to Elon Musk as in reality, Elon can eat Charlie for lunch or even mop the floor with Charlie if he wanted to.

Reactions: charlesrshell

slow_poke_pete

Today at 4:58 PM

ment to 20 yrs dam phone

Reactions: charlesrshell

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Marques Brownlee

Today at 4:42 PM · posted in Marques Brownlee

This can SEE Sound!

Time for another AWESOME video from Marques Brownlee!

View: https://www.youtube.com/shorts/ai1gIWacf0I

Direct YouTube Link - This can SEE Sound!
The official MKBHD Website!
The MKBHD Store

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iJustine

Today at 4:12 PM · posted in iJustine

New Dive Computer! Oceanic’s o.i 🤿

Time for another AWESOME video from iJustine!

View: https://www.youtube.com/shorts/roM3DlRf5Gk

Direct YouTube Link - New Dive Computer! Oceanic's o.i

The official iJustine Website's Website
Buy her book!

0 Replies · 7 views

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Possible hard drive issue on HWS?

Security Now 1102

NFL 2026-2027 Season

Song Name Game Part 3!

ATSC 3 converter boxes

Pearl TV Issues Progress Report on Low-Cost 3.0 Converters in Advance of NAB Show New York

House Passes AM Radio For Every Vehicle Act

House Passes AM Radio For Every Vehicle Act

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Susan Saint James, Emmy-Winning Star of 'Kate & Allie' and 'McMillan & Wife,' Dies at 80

Susan Saint James, Emmy-Winning Star of ‘Kate & Allie’ and ‘McMillan & Wife,’ Dies at 80

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This can SEE Sound!

New Dive Computer! Oceanic’s o.i 🤿