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G
Last reply · posted in DISH Network Support Forum
Hi, i am here just looking for answers, hope I post in the right place. I hope someone will be to help. I have talked to dish i got absolutely no where just very frustrated. This is probably going to be a long post so I apologize. We had to a replacement hopper with sling. We hooked it up, followed all the prompts. We do not have internet, we have never had internet. The installation instructions for dish hopper with sling said since we didn't have internet we needed to call a number, we would have to provide receiver id and smart card number to customer service rep, we called the number as per instructions, it was entirely an automated thing, no person at all. I called up, it said to activated hopper press 1, thought pressing 1 was going to connect to a person, so pressed 1 hopper started activating without providing the receiver id and smart card number, hopper finished up and we were able to watch TV. We noticed preview guide was different, not right. The preview guide only says channel number and dish network instead of channel and name of channel. For example says 106 dish TVLND instead of 106 TVLND. We thought preview guide might just need time to totally download. Didn't make a difference nothing changed with preview guide. We realized we were missing a lot of channels from our package. We have America's Top 200 which dish says is 240 plus channels but we can only watch 158 channels, 158 channels only on preview guide, no video on demand or pay per view, no access to our add on starz, the search function on hopper only shows numbers or channel for example if we try to search for The Middle when we type a T we get list of channels TBS 139, TCM 132, TENIS 400, there are no error codes if we try to access a missing channel. We have tried everything from unplugging hopper for 15 minutes or longer, we used reset button on dish hopper. We have not done a factory reset because we aren't sure what exactly it would wipe and reset. Any ideas how to fix this? Is there anyway to go back to beginning of process and reactivate the correct way with a person and providing receiver id and smart card number. I have talked to dish many times,
I have talked on phone with them, tried chat with them, i have tried to find a solution. I know this was really long i am sorry
Any help or solution would be great. Thanks so much.
4 Replies · 4428 views
G
Hi, hoping someone can help i have tried talking and texting with dish network, it has gotten me no where only frustrated and very aggravated. This is going to be a long post. We had to get a replacement hopper, we followed prompts. We do not have internet, we have never had internet, zero issues. so when it came time to activate hopper without internet the instructions say to call a number, we would need to give representative receiver id and smart card number simple enough. I called the number but to my surprise was a totally automated thing, upon answering there were no options automated system said if your calling to activate press 1, press one and suddenly everything appears to be moving along great, finishes up we are able to watch tv. We noticed preview guide was different but thought maybe just needed time to fully download. I had attached picture of preview guide. Time made no difference. We soon realized we are missing a lot. We subscribe to America's Top 200 which dish says is 240 plus channels we can only watch 158 channels, our starz add on package can't be watched, we have no video on demand or pay per view. We have rebooted with unplugging, used the reset button on the hopper, then contacted dish got no assistance, no solutions. We know this all happened when new hopper was activated, when we called the number for activation there was glitch with on their end with their system. The steps that were supposed to happen did not, the instructions said we needed to provide information the receiver id, and smart card number to activate which we did not because option was not available. Is there any way to go back reactivate the dish hopper so we can call give receiver id and smart card number do it can be reactivated properly according to instructions. Any ideas on how this could be fixed, sorry ths is so lobg
KE4EST
Welcome to SatelliteGuys.
No need in posting again, we got your first and now your second. It is near or after midnight. Give the guys some time to get up in the morning and you will have plenty of answers. :)
R
It showing "Dish" in the channel guide is what it usually does...
Besides, that, have you tried checking satellite signal? To do this, hit the system info button on the receiver, use the right arrow over to the right column, and then down to select "Send Status". Run through the first check for internet and phone, even if not connected, then over to the second one for satellite signal. Post a picture of signals on each satellite when you do this.

Besides this, could need a programming HIT. This is basically a programming update, as receivers can only be activated once. You need to speak to Dish for this.

Why and when was the Hopper swapped?
HipKat
You need to run a check switch. Home Button until you get to Diagnostics Screen, 3 for Dish, 5 for Test Switch, let it reconnect to all the Sats, d/l a new program guide and you should be OK
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 2 views
T
· posted in DISH Network Support Forum
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
0 Replies · 4 views
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in What's Cooking?
We have a Breakfast and Dinner thread so... :)
Continuing from the Breakfast thread, found Cornbread mix so ...
Yellow Cornbread Mix
2 Hatch Green Chiles -diced
1 Egg
2/3 cup of milk
add to greased pan
Bake for 400f 20-25 minutes(From instructions)
now to put together and try... this to go with pinto beans...
5389 Replies · 334594 views
TRG
TRG
Pork shoulder, refried beans, cheddar and chopped green chile burrito with a pint of pale ale.

Its nice being able to have a pint with lunch during the week or whenever. I've been enjoying the retired life. 🍺

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dfergie
Pork shoulder, refried beans, cheddar and chopped green chile burrito with a pint of pale ale.

Its nice being able to have a pint with lunch during the week or whenever. I've been enjoying the retired life. 🍺

View attachment 191651
Congrats! I love retirement, no wake ups, no e-mails...
Leftovers for lunch, bacon wrapped salmon fillet from Saturday and a KFC thigh from Friday, Tea.
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TRG
TRG
Congrats! I love retirement, no wake ups, no e-mails...
Leftovers for lunch, bacon wrapped salmon fillet from Saturday and a KFC thigh from Friday, Tea.
I've been retired since October. It was very strange at first. But I'm loving it now.
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TRG
TRG
Creamy flat chicken enchiladas with green chile, beans and rice.

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dfergie
Layered Spicy Dorito / chili cheese Frito pie casserole…real sugar Pepsi
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TRG
TRG
I had a very unusual but delicious 1/4lb hotdog with cream cheese, raspberry preserves and chopped Hatch green chile. It is an unlikely combination but it works.


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N5XZS
Last reply · posted in Over the Air Television By RabbitEars.Info
New low power station has been granted by the FCC and the new call leter is K33OB-D on RF ch. 33.

Will run at 15 KW ERP, this one runs from the Westside same location as KWPL-LD a HC2 owned station.

It's going to be aimed at eastern part of Albuquerque, so it's tightly focused beam pattern.

This new station is owned by Digital Network and what kind of programmings is unkown at this time.😎
10 Replies · 150 views
N5XZS
Yeah, there are some diginets like Heartland, Retro, The Family Channel diginetworks that we already have here in this market and we don't need duplicates, but bring the new diginets on like the Rev'n, Karate Acton movies, different kind of music videos on the new station. :hatsoff2
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comfortably_numb
Yeah, there are some diginets like Heartland, Retro, The Family Channel diginetworks that we already have here in this market and we don't need duplicates, but bring the new diginets like Revn, Karate Acton movies, different kind of music videos on the new station. :hatsoff2

I watch MovieSphere Gold channel a lot. Many recent movies on that digitnet :)
N5XZS
Yes that's a good channel MovieSphere, only thing is the missing CC on it. :rolleyes: :hatsoff2
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comfortably_numb
According to the FCC listing, the tower is near I-40 and Juan Tabo:

primestar31
According to the FCC listing, the tower is near I-40 and Juan Tabo:

Many of these in my DMA are on cell towers, so don't always reach very far because the towers aren't very high.
zippyfrog
Pub Member / Supporter Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.
6 Replies · 86 views
zippyfrog
However, when I make a change (tried to add the Columbian pack for $2 so I could generate my bill) and there is a new line - it says "Access for TV" - whereas previously that line item was not there. I hope they aren't charging $5.00 for the initial TV now...

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T
Apparently it's not an "owned receiver" fee but rather an extension fee that's applied to 2nd and subsequent viewing. Maybe that played into their decision to force a box at every TV- garnering those fees
zippyfrog
Apparently it's not an "owned receiver" fee but rather an extension fee that's applied to 2nd and subsequent viewing. Maybe that played into their decision to force a box at every TV- garnering those fees
Possibly. In theory, $9 of the base pack has a rental fee built in. But now is this $5 a chance to get a little more? I don't know for sure. According to chat, it is a glitch and will be resolved in a timely manner, but we shall see. Part of my thinks there is a going to be a new charge, whether it is now or this fall. Here in Illinois, the law requires we are given 30 days notice of any fee changes, but I have not been given anything.

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MikeD-C05
These fees are why streaming has caught on so well across the country and DISH is losing subs each quarter. Soon won't be enough subs to be profitable.
T
Does cable charge box rent?
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Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
With the 1st Quarter Report just released, Dish lost another 180,000, now at 4.84 Million.

Sling now at 1.79 million subscribers, down approximately 190,000.

For comparison, YouTube TV now has about double the subscribers of Dish and Sling combined.

71 Replies · 3426 views
fmj77
I'm surprised Dish still has that many subscribers. I don't know a single person in my area that is still with them after getting either Starlink or fiber at their home. They all cancelled Dish and went with streaming. I used to get offers pretty regularly in the mail to come back to Dish, but no more. Haven't seen one in a couple of years now.
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Bruce
I'm surprised Dish still has that many subscribers. I don't know a single person in my area that is still with them after getting either Starlink or fiber at their home. They all cancelled Dish and went with streaming. I used to get offers pretty regularly in the mail to come back to Dish, but no more. Haven't seen one in a couple of years now.
Only about 3.6% of Households in the United States, still have Dish Network.

For comparison, YouTube TV has about 10%.
Y
$25 a month for 1 gig, for two years with Spectrum. I'd be darned that their router was MUCH better than AT&T's. I didn't realize that what I thought was something else was the bloody router. Those buffering issues stopped when I swapped... after AT&T refused to lower my bill, after 25 years of high speed internet service. They wanted $80 or so a month for 1 gig, with no drop to a lower speed.
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T
I despise that most of all. I'm going to talk to a remote?
T
$25 a month for 1 gig, for two years with Spectrum. I'd be darned that their router was MUCH better than AT&T's. I didn't realize that what I thought was something else was the bloody router. Those buffering issues stopped when I swapped... after AT&T refused to lower my bill, after 25 years of high speed internet service. They wanted $80 or so a month for 1 gig, with no drop to a lower speed.


1gbit up and down here from att start out great was suppose to be $60 for life of service, with years time it went back up to $80 I complained about they gave us $49 for year which about to end, I Wonder what prices will be when it "up" I in no way like ATT fiber service there DNS that are hardcode and unchange able in the router are some WORSE DNS I ever used. you know how much of pain it is to change DNS setting on EVERY single wireless device...
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mwdxer1
Only about 3.6% of Households in the United States, still have Dish Network.

For comparison, YouTube TV has about 10%.
I dropped Dish a couple years back after having them for 25 years. The pricing got higher and after we got high speed internet, I watched it less and less. It got to the point all I watched was TCM for classic movies. Many of them are on You Tube now and a Premium subscription is $14 a month. A far cry of the $100 a month was paying with AT180, Supers, and locals. I get locals OTA anyway. I took down the dish several months ago and tossed it. I owned all my my equipment, so nothing to return. Do I miss a traditional cable type service? No way. If I want one I have all of the free live streaming with Roku, the Fire Stick, as well as Google TV. Right now as I type this, I am watching episodes of "The Midnight Special" from 1976 on You Tube, ad free. Dish was fine for many years. I do not regret buying the equipment and installing it myself (No installers in 1999). I enjoyed Dish for many years. My thoughts, Dish & Direct will be forced to merge in time, or they both will be gone. Even cable companies are getting out of TV. Some are only selling the internet and phone packages.
tanman
I despise that most of all. I'm going to talk to a remote?
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nelson61
A lot of it flows back to the 4 big networks.
Cable and satellite are their money tree.

But, in reality, each market need 1 or perhaps 2 news feeds - not 4 or more
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MikeD-C05
A lot of it flows back to the 4 big networks.
Cable and satellite are their money tree.

But, in reality, each market need 1 or perhaps 2 news feeds - not 4 or more
In my area we get 2 news feeds spread over 4 local stations.
ABC/NBC (TEGNA)
Same news cast simulcast over both channels.

CBS/Fox (Sinclair)
Same news casters at 5pm, 6pm, 10pm.
Fox shows an hour at 9pm but same news casters.
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lordodogg
Last reply · posted in DIRECTV General Forum
Hello again, haven't posted here in a while.

This morning, around 6:30am, I woke up and found the front panel lights on my HR44 on (I leave it off all the time as it is co-located with one of my Geminis).

Immediately thinking that either a reboot or power outage occurred, I checked the software version, and found that it's still the same release that was sent out last month.

I then ruled out a power outage by checking the clocks on my appliances and seeing that they're still correct (they reset when there's an outage, somewhat similar to the "blinking 12" on VCRs).

I then confirmed a reboot by checking the Upcoming Recordings (fka To-Do List) and seeing that the number was much lower than before (it always resets after a reboot).

I am definitely guessing what happened (and it may very well be actually what happened) is that the "Reset Required" prompt may have come up sometime overnight, and it eventually timed out and rebooted automatically. IIRC that prompt comes up when new software "plugins" have to be installed.

Would like to hear your thoughts, especially since I probably haven't talked to some of you reading this in a while (was a former CE member, left almost a year ago).

Thank you all in advance!
4 Replies · 152 views
Tom Speer
My HR54 blue light is on this morning. I think you ae right about the plugins. They are tweaking things in the customer National release. What version does your HR44 Genie have now? I think you are probably on the same varsion as the CE group today.
lordodogg
I believe mine says 0x1D7F
Tom Speer
That is what I have.
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lordodogg
Happened again today & have new software, 0x1d88