Social Feed

Stuart Sweet
Staff member HERE TO HELP YOU! Pub Member / Supporter Cutting Edge
· posted in The Solid Signal Blog
What's the worst part of getting a new gadget? Well I'm pretty sure you'd agree it's the activation. (After all, you found this article, so you're aware of the problem.)

Whether it's a new phone, a new entertainment product, new internet service… it can be incredibly annoying. All you want to do is play with your new toy and you're stuck on the phone with an overseas call center. You're talking to someone who doesn't know the product and doesn't understand your needs. Then, you get transferred. We've all been there.

There is a better way. And you've found it


I'm going to tell you something that won't make sense to you. Here goes. Calling the manufacturer isn't the best way to get activated. Some of the companies you're buying from are really big. They're too big to care about one customer. It's all a numbers game to them. All they want to do is get you off the phone, which is pretty funny when you think about it. I mean, all you want to do is get off the phone too, yet it seems like you end up spending a lot of time on the phone. Trying to work through chat or text can be even more annoying. These big companies don't seem to know how to do it.

That's why you shouldn't work with them. You should work with Signal Connect. We will get your service activated and get you on the road. We specialize in giving real customer service to folks like you. Signal Connect doesn't run an overseas call center. Instead, we have hard working folks in our Detroit area office who are here to help. We work hard to earn our reputation, and we're proud of it.

Work with the best


There is one –precisely one– company in the world who holds all these credentials:

  • DIRECTV National Accounts, Commercial, and Residential dealer (and Dealer of the Year!)
  • DISH Premier Local Retailer
  • AT&T Preferred Dealer
  • weBoost Certified dealer with two engineers on site
  • Viasat Authorized Retailer
  • RevGen/gotw3 Fixed Wireless Internet dealer
  • Starlink activation partner (in association with Winegard)
  • SiriusXM marine activation specialist

Just one. Signal Connect stands alone in our ability to take care of customers with almost any tech need. Those are just a few of the companies we work with. We have dozens of other affiliations for everything from small gadgets to massive SD-WAN systems. No one else does it all in one place, and yet we consistently do it better than the folks who actually make the equipment! That's pretty amazing and we're very proud of it.

Mobile, marine, institutional, government? Check, Check, Check, Check


No one does more activations of mobile and marine equipment than Signal Connect. I mean, no one on the planet. (I can't speak for other planets, honestly we don't do any activations on Mars. We're working on it.)

We're here for the mobile and marine communities with the kind of knowhow you need. Activating service on something that moves is completely different from doing it in a home or a business. We know that. The overseas call centers have no idea how you do things.

But we're not just mobile and marine. We've worked with the largest governments in the world to put in advanced technology. Oil Rigs, hospitals, and remote monitoring sites depend on us. We have our fingers in a lot of different pies, as they say. Why? Because honestly, our customers ask us to do this stuff and'we're glad to help!

No matter who you are, at home, business, on the road, water, or anywhere on Earth, we're here for you!

Find out for yourself


Find out the Signal Connect difference for yourself. We're here for you at 888-233-7563. We do ask that the first contact be during East Coast business hours so we can get you to the right person. Once you start working with one of our specialists, they'll give you their direct phone number. The two of you can talk about when they can be reached, because a lot of our folks take calls all day and night. They're happy to do it.

Call us now, or if it's after hours, just fill out the form below. We'll get back to you, usually within one business day.


The post Activating new technology is a drag. It doesn't have to be. appeared first on The Solid Signal Blog.

Continue reading...
0 Replies · 288 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68658 Replies · 2680205 views
  • Like
Reactions: c-spand
dishstaller
I Wanna Talk About Me - Toby Keith
  • Like
Reactions: RaiderPower
Bobby
98.6 - Keith
harshness
I'm Easy - Keith Carridine
  • Like
Reactions: RaiderPower
gms49ers
It's Easy - Boston
RaiderPower
Take It Easy On Me - Little River Band
  • Like
Reactions: dishstaller
R
Last reply · posted in Computers and Gadgets
Lately my eight year old Dell laptop has been shutting off even when I have a full battery. I have had to keep it plugged up all the time to keep this from happening. Any idea what is causing this? I replaced the battery about three years ago.
2 Replies · 45 views
arlo
A recalibration might be needed. Even if it shows full, the individual cells may have become unbalaced. And the BMS chip in the battery reports false information to the pc.
Try this. Start it up in the bios/uefi and leave it there until the battery dies and it shuts off.
It might just keep running longer than in Windows. Or run for a short while and shut off.
If it's the first case. Probably just needs a balancing. If the latter, the pack might just be dead.
Not throwing stones but perhaps just a cheaply constructed battery with substandard cells. Could be.

Patience. Keep restarting it in bios/uefi until it won't fire up anymore.
Then plug the charger in and let it complete a full charge. And see what happens. If it's better.
Do the same thing one more time. Run it until it dies dead-dead. Then just let it charge, pc shut off.
When charged, it might be better. It might not be.

There are bench jigs that read the actual BMS and override it to let a tech manually monitor and charge the separate packs. They can also reset any "time bombs" in it that cause an otherwise good pack to show bad.
Maybe Santa will be good to me some year.

You might just need a new battery. Maybe the PC power management chip is going. A Dell common thing.
Leaving a laptop plugged in with a full battery is known to reduce the life. Asus for one recommends that you don't leave the charger plugged in all of the time even when shut down. And setting Windows to charge the battery to 85% instead of 100% increases life.
That's all I got.
dishstaller
That's all I got.
That was quite enough....I definitely learned something from your post. Thanks
TRG
TRG
Pub Member / Supporter
Last reply · posted in Computers and Gadgets
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
5 Replies · 283 views
b4pjoe
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
If you can't get into the router to reserve an IP address just don't use DHCP on the device that needs connected and assign it to a specific IP address in the network settings.
  • Like
Reactions: harshness
HipKat
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
They are not. Your best bet is to set up a third-party router, attached to the Starlink for your server, that you can get into, like a Linksys, etc
  • Like
Reactions: Foxbat
Foxbat
…it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
The Starlink V5 Install Kit I just got comes with the Mini Router. It is pretty limited in what it can do. For example, it can provide only one IP subnet at a time, no Guest Network, but it does support the pass-thru to a third-party Router. You can also split the Wi-Fi into separate 5 GHz & 2.4 GHz SSIDs to help some IoT devices that don't support 5 GHz bands to work.

The larger Starlink Router that still comes with the V4 Kit does support a Guest Network with separate IPv4 Subnet, but it's $120 from Starlink. And it still won't do DHCP Reservations.
harshness
If you can restrict the DHCP address space to assign addresses to one end of the subnet (i.e. x.x.x.50+), you can manually assign the IP address on pretty much any operating system. This is a default behavior on several popular routers. As the Router Mini only supports 235 devices, I expect that's already done.

Another option is to use a router that supports PoE to power the antenna. This article discusses that option (under PoE Power heading):

  • Like
Reactions: Foxbat
Foxbat
Now that I've had the v5 kit with the Mini Router, it's not as bad as I first thought. Yes, no DHCP reservations, but you can set up multiple SSIDs that have separate IPv4 subnets, and like the big brother, you can select from 192.168.x.0/24 or 10.x.0.0/16 (where "x" is 1-4).

You can also split a subnet and have different SSIDs for the 5 GHz and 2.4 GHz channels to handle some IoT devices. I haven't discovered what subnet the 2nd NIC on the router assigns, I'm guessing it's the first subnet.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
2 Replies · 50 views
dishstaller
Sorry for posting the wrong link. Just corrected it.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

2 Replies · 55 views
  • Sad
Reactions: Jimbo
Jimbo
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.
dishstaller
Thought this article might be of interest to some of you who might travel via train.