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I am going to calling Customer Service soon, however, I wanted to get some insight first.
We currently have DirecTV via Satellite installed. We are 6 months into a 24 month commitment. We will be moving soon and will have gig speed internet. I would much rather just use DirecTV via Internet than to have an installer come out again and mount a dish.
Is this a simple switch? Like can they just click a button and my service will come through the internet?
Or do I have get a new receiver... or even worse cancel and resubscribe?
Just trying to figure out the best course of action.
We currently have DirecTV via Satellite installed. We are 6 months into a 24 month commitment. We will be moving soon and will have gig speed internet. I would much rather just use DirecTV via Internet than to have an installer come out again and mount a dish.
Is this a simple switch? Like can they just click a button and my service will come through the internet?
Or do I have get a new receiver... or even worse cancel and resubscribe?
Just trying to figure out the best course of action.
12 Replies
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3573 views
Hey guys. Thank you for providing your insight.
Here's an update:
I called again and spoke with somebody in the retention department. They assured me that my satellite service was scheduled to be disconnected effective 2/29/24 at midnight. She said that the representative waived the ETF, since he also setup a new stream account at the same time. She also told me that I would not need to return the equipment and that I could recycle it.
They also said that my Stream service charge my card on 3/6/24, however, the service is currently active and can be used. I have already signed in on the streaming devices at the new house. Everything is working great on that end.
Today, on 3/1/24, I received an e-mail confirmed that the service was cancelled and it showed a credit amount of -$4.93. I also received a second e-mail stating that there is no need to return my satellite equipment and provided me a link to print a pre-paid shipping label to send it to a recycling facility, if I couldn't find a place to recycle it locally.
I turned on the satellite receiver this morning, and it still seems to be working. But I'm guessing it might just be a delay in them zapping the account.
Other than that, everything seems to be in order.
The switch was a lot more seamless than I had expected. I'm guessing that they have had a few folks call in wanting to switch to streaming.
I'm happy I won't be paying equipment fees and that I won't have to schedule for an install at the new house!
I'll update if anything else comes up.
Here's an update:
I called again and spoke with somebody in the retention department. They assured me that my satellite service was scheduled to be disconnected effective 2/29/24 at midnight. She said that the representative waived the ETF, since he also setup a new stream account at the same time. She also told me that I would not need to return the equipment and that I could recycle it.
They also said that my Stream service charge my card on 3/6/24, however, the service is currently active and can be used. I have already signed in on the streaming devices at the new house. Everything is working great on that end.
Today, on 3/1/24, I received an e-mail confirmed that the service was cancelled and it showed a credit amount of -$4.93. I also received a second e-mail stating that there is no need to return my satellite equipment and provided me a link to print a pre-paid shipping label to send it to a recycling facility, if I couldn't find a place to recycle it locally.
I turned on the satellite receiver this morning, and it still seems to be working. But I'm guessing it might just be a delay in them zapping the account.
Other than that, everything seems to be in order.
The switch was a lot more seamless than I had expected. I'm guessing that they have had a few folks call in wanting to switch to streaming.
I'm happy I won't be paying equipment fees and that I won't have to schedule for an install at the new house!
I'll update if anything else comes up.
OTHER Mini Multiswitch
I just received 6 receiver 2 port mini Multiswitch and it work great, no external power need it, and you can connect 6 receiver instead of 4 on most Mini Multiswitches... If anyone is interested in where they can get one PM me....
3 Replies
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50 views
Pub Member / Supporter
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Wasn't exactly sure where to post this. Just had a customer come in inquiring about internet. He has HughesNet and had heard good things about mine. He asked if we provided email addresses and it kinda caught me off guard. I said he should be able to keep whatever email he had been using....my sister in law is still using a BellSouth email addy and they haven't been around here for many years. He said he had gotten a letter from HughesNet stating that they had until Nov 16th to save, move, forward, whatever, their Hughesnet emails because they would lose them after that date.
I have never heard of a company simply mass-deleting email accounts (the customer still has his HughesNet service). From what I understand, in the past, the company who was ditching their email service simply sold the customer base to a company like Google.
Anyone else getting this letter. He said he would show it to me tomorrow when I go out there and set up his internet.
I have never heard of a company simply mass-deleting email accounts (the customer still has his HughesNet service). From what I understand, in the past, the company who was ditching their email service simply sold the customer base to a company like Google.
Anyone else getting this letter. He said he would show it to me tomorrow when I go out there and set up his internet.
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68 views
Still the same number of years, just more Sunsets…Wouldn't we then die of old age sooner?
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This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
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166953 views
For some reason, the satelliteguys.us site is loading a lot slower than usual on both Chrome on my Asus laptop and Safari on my iPhone.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
I'm also seeing longer appearances of the blue bar at the top and the "3 blue bars" loading symbol.
Is anyone else also having the same problem? Thanks in advance.
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17842 views
I have been optimizing the site the past few days... and got us here now. We are rocking now!
We are rocking now!
Remember folks... just like DNS... its always Foxbat. 
WTF… …What the Foxbat!Remember folks... just like DNS... its always Foxbat.
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Can't help but wonder if a worker overlooked checking the harness. I rarely ride a roller coaster anymore but when I do I check the harness myself pretty aggressively.
Can't imagine what the son is going through.
www.dailymail.com
Can't imagine what the son is going through.
Dad levitated and bled then fell to his death from coaster
Eyewitnesses have shared fresh details of the horrific accident that happened at Six Flags Over Georgia on Monday afternoon.
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181 views
Could B&M’s Patent on the “Clamshell” Ride Restraint Design Offer Clues as to What Happened on Goliath at Six Flags Over Georgia?
Incredibly sad news out of Six Flags Over Georgia as it’s being reported one man was killed after being ejected from Goliath, the B&M hyper coaster. Many news outlets have posted pictures of pe…
bgtsafari.com
Had no idea there were that many redundancies built into those restraints.Could B&M’s Patent on the “Clamshell” Ride Restraint Design Offer Clues as to What Happened on Goliath at Six Flags Over Georgia?
Incredibly sad news out of Six Flags Over Georgia as it’s being reported one man was killed after being ejected from Goliath, the B&M hyper coaster. Many news outlets have posted pictures of pe…
It makes sense, however, I would want more types of restraints, so if one doesn't work, the other does ... the restraints coming over the shoulder I would have expected ... with a Seat belt as last resort.
Fwiw, I inquired with what they use on Coasters at Cedar Point, various Coasters, different restraints according to what the car and track requires ...
NONE of the Coasters at CP use THAT particular system
I'm glad to see ...
Ham Radio 2.0
Time for another AWESOME video from Ham Radio 2.0!
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Direct YouTube Link - Kenwood TM-D750 vs ICOM ID-5200: Don't Buy One Before Watching This!
Ham Radio 2.0 Website
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Direct YouTube Link - Kenwood TM-D750 vs ICOM ID-5200: Don't Buy One Before Watching This!
Ham Radio 2.0 Website
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TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
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Direct YouTube Link - Tech News Weekly 459
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Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.
I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
2129 Replies
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214624 views
Tony as the director.
Would you rather have LaRoche ???Tony as the director.
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/Qd-RuBfiRUM
Direct YouTube Link - Meet up in San Francisco! NVIDIA RTX Spark Meet & Greet 10/16!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/Qd-RuBfiRUM
Direct YouTube Link - Meet up in San Francisco! NVIDIA RTX Spark Meet & Greet 10/16!
The official iJustine Website's Website
Buy her book!
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TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
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