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Last reply · posted in DISH Network Support Forum

Help! Service turned off because of lack of phone connection!

I got home last night, ready to watch lost and find that all of my channels were red!!! I called and checked my balance, it was ok. Then called tech support, He said that he could not pull up my equipment list, it told him to have the customer call another phone number! I hung up and called it, the lady on the other end told me that my signal was off because my recievers are not connected to phone lines!

She said that she needed to run a test and that I must have all of my recievers hooked up and on, only problem is that one of my recievers is packed up in my camper, and this is at 9:30 at night. I convinced here to give me a day to unpack the reciever, so she reactivated my account until tonight.

She said that I had to do the test on all the recivers at one time, or the ones that were not hooked up would be deavtivated and would never be able to be reactivated again on my account.

I have 5 recievers right now, 921, 721, 508, 508, and 301.The reason I don't have them hooked to phone lines is that there are no phone lines near them and I never watch pay per view. Only one that is close to a phone jack and I have never connected it because I have lost too many things to lighting over the years.

She also said that it says in the customer service agreement that they must be hooked to phone lines, That is BS. I have been a customer for over 10 years and the agreement I signed said nothing about a required phone connection. A company cannot change a contract without customer notice. The only reason I did not tell here right then that I was canceling and switching to Directv was that I have spent over $2000 on equipment the last few years. I cannot beleive that they could treat some of there best customers like this, I pay over $130 a month to them, and they turn off my service without even contacting me first!!!


Anyway, Has anyone else had to do this ? and what is envoled in the test? do they need to be hooked to phone lines duing the test?

I dont have another satilite cable in my house for the other reciver I set up an older dish when I use it. Could I hook it up to one of my leads that goes to my 721?
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R
Ray_Air
I went cell phone only a month ago. I was tired of paying SBC $60/mth for nothing. We just use Nextel's with the free direct-connect feature alot. I know my co-worker had Direct and he has no phone line and he never had a problem. He just has to call cust. svc. to order PPV. I have Dish and haven't ahd a problem yet, except for having to do a front-panel reset a few times. The installer said a phone line was only necessary for ordering programs with your remote and if you had a dual tuner you could wave the $5 fee if you had a phone line connected to it. I hope they don't try this crap with me. I would hate to have to cancel.
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S
spark_316424
My last 2 monthly bills fom Dish network had the $9.98 charge for programming Access Fee for 2 receivers.I called and they said it was for not having phone lines hooked to the 2 receivers.The problem is I do have them both hooked to phone lines but I think since I got SBC Yahoo DSL internet service and I had to put those filters on anything that is connected to phone lines it is some how blocking the Dish Network receivers from dialing out so thst they can locate them. Has anyone else had this problem?What did you do to remedy the problem?I dont want to pay the $10.00 extra a month for this but Dish Network says its my responsibilty to figure the problem out myself!!! If anyone can help me out I would really appreciate it!!! Thanks
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stoney
stoney
I currently have only one receiver hooked to a phone line and it is also going thru a DSL filter with no problems though.
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G
gschein
I have to say that I have never had any problems with the audit police. I've been a subscriber since 1998. I have moved about 4 times (to different states) during that period of time. I have 5 receivers and none has ever been connected to a phone line. My wife and I are cell phone only users. I am not opposed to connecting to a phone line, I just do not want to pay for a phone line simply for the purpose of connecting my receivers to one. During moves, my wife and I would always take 1-2 receives with us while in temporary housing. I would always call Dish and let them know which receivers we had with us. In cases of extended temporary living, I would have the receivers in our old home turned off temporarily. Again, I never had to do anything more than give the receiver ID's and the new address to Dish. Even when I would fly back to the house to oversee the movers, the TV's and receivers still worked fine. I would think that all the moves (and lack of a phone line) would make me a prime candidate for an audit, but nothing to date. I've checked current and past bills and have never been charged any additional fees for not being connected (other than the DVR fee).
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aquaman67
aquaman67
gschein said:
I have to say that I have never had any problems with the audit police. I've been a subscriber since 1998. I have moved about 4 times (to different states) during that period of time. I have 5 receivers and none has ever been connected to a phone line. My wife and I are cell phone only users. I am not opposed to connecting to a phone line, I just do not want to pay for a phone line simply for the purpose of connecting my receivers to one. During moves, my wife and I would always take 1-2 receives with us while in temporary housing. I would always call Dish and let them know which receivers we had with us. In cases of extended temporary living, I would have the receivers in our old home turned off temporarily. Again, I never had to do anything more than give the receiver ID's and the new address to Dish. Even when I would fly back to the house to oversee the movers, the TV's and receivers still worked fine. I would think that all the moves (and lack of a phone line) would make me a prime candidate for an audit, but nothing to date. I've checked current and past bills and have never been charged any additional fees for not being connected (other than the DVR fee).
Click to expand...

Since they changed to the yellow cards, this seems to be their new focus, audits. It also seems they do areas of the country at a time, probably by area code. There is another thread about 3 people in OK getting hit the same week.

I'd say you'll get hit sooner or later. As long as all your receivers are where they're supposed to be, it won't be a big deal.
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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dishstaller
Too Much Time on My Hands - Styx
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sdfntx
sdfntx
Time Has Come Today - The Chambers Brothers
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long_time_Dish
long_time_Dish
No Time - The Guess Who
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H
hwkn
TIME Won't Let Me-The Outsiders
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ClarkGable
ClarkGable
Time In A Bottle - Jim Croce
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ewindowman
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
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nelson61
nelson61
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
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Scott Greczkowski
Scott Greczkowski
nelson61 said:
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Click to expand...
Can't remember where or who I saw predict this. :D

It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
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Bruce
Bruce
Scott Greczkowski said:
It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
Click to expand...
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
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Scott Greczkowski
Scott Greczkowski
Bruce said:
Again, why would Musk want a TV Service, specially one that is losing over a million subscribers a year.

Phone service…maybe, but not TV.
Click to expand...
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
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Bruce
Bruce
Scott Greczkowski said:
I know he wants TV. He wants to deliver EVERYTHING to EVERYWHERE.
Click to expand...
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
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Bruce
Bruce
nelson61 said:
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Click to expand...
If Musk really wants to buy Boost, he might get a great price once Dish Wireless is out of Chapter 11.

Boost just lost 182,000 subs in the 3rd quarter-

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M
man00
Is Dish like Iran in one way...they both will totally collapse by end of week :)
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Foxbat
Foxbat
Other than the price, my experience with Boost is not that different than what I experienced with my years with Cricket. I will be curious to see what happens if SpaceX takes the reins.
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S
slow_poke_pete
Bruce said:
Again, if so, why would he want Dish/Sling of all the providers?

He could deliver anything without actually owning, for example, watching the Lions game in my Tesla Y on it's screen via the YT app, while on the way to my future in-laws on Sunday.
Click to expand...
dish has new sats dtv does not
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R
renjy651
slow_poke_pete said:
dish has new sats dtv does not
Click to expand...
Hate to say this no one is ordering Satellite TV. Both DISH and Direct no new customers.
After 25 years with centurylink DSL 80 speed i changed to Xfinity 300 speed for $50 wow lightning fast for streaming. Still have DISH 27 years with them. Americas 250 package for $103. What you think of superbox or vseebox for streaming is it legal?
Still dish is easy to operate and change channels. What will Charlie Ergen do with new super satellites with loosing customers with satellites and boost?
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Ham Radio 2.0
· posted in Ham Radio 2.0

The Best Black Friday Deals for Off-Grid Comms Right Now!

Time for another AWESOME video from Ham Radio 2.0!


View: https://www.youtube.com/watch?v=CFoqfrcM8pw


Direct YouTube Link - The Best Black Friday Deals for Off-Grid Comms Right Now!
Ham Radio 2.0 Website
Ham Radio 2.0 on Facebook
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI Hiking Advice Nearly Turns Deadly on Mount Shasta #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/V6XzeaKDC0Y


Direct YouTube Link - AI Hiking Advice Nearly Turns Deadly on Mount Shasta #shorts
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Google's AI Ultimatum for Schools

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=yH-9zj0f7jQ


Direct YouTube Link - Google's AI Ultimatum for Schools
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Religious Exemption from Using AI?

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=8m4uwajewUU


Direct YouTube Link - Religious Exemption from Using AI?
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

The Binance Crypto Heist

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=Zd5TCAV3Cek


Direct YouTube Link - The Binance Crypto Heist
TWIT's Website
TWIT Live Feed
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Lon.TV
· posted in Lon.TV

HP’s Answer to the MacBook Neo? OmniBook 5 14 Review

Time for another AWESOME video from Lon Seidman of LON.TV!


View: https://www.youtube.com/watch?v=o62FsJ2V5Cc


Direct YouTube Link - HP's Answer to the MacBook Neo? OmniBook 5 14 Review
The Official LON.TV Website
Lon on Facebook
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dishstaller
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club

I think we could all use a laugh - Rodney Dangerfield on Carson

Good...simple humor. Enjoy


View: https://www.youtube.com/watch?v=E92AtfTLge4

View: https://www.youtube.com/watch?v=HJy0WnejlF4
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dishstaller
dishstaller
Sorry for posting the wrong link. Just corrected it.
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dfergie
dfergie
I loved it when Rodney was on the Tonight Show...
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Foxbat
Foxbat
dishstaller said:
Sorry for posting the wrong link. Just corrected it.
Click to expand...
Thanks, I wasn't sure if you had the wrong Subject or the wrong YouTube link.
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osu1991
osu1991
Was a Don Rickles fan. I've dvr'd most of his appearances on Carson from the antenna tv replays.

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dishstaller
dishstaller
More Dangerfield rapid fire on Carson.


View: https://www.youtube.com/watch?v=scEQFHQHHhU
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dishdude
dishdude
Rodney Dangerfield is great. One of his best one liners - "My wife likes to talk to me during sex, last night she called me from Florida!"

Jackie Gleason is another one of the greats.


View: https://youtu.be/ciUV77AzIB4
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in Movie Talk

Godzilla Minus Zero


View: https://youtu.be/n-NDYWPXpKg?si=hcI4ueMkFCreZ8Qq
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primestar31
primestar31
dfergie said:

View: https://youtu.be/n-NDYWPXpKg?si=hcI4ueMkFCreZ8Qq
Click to expand...

Wait, didn't this one come out a few years ago? It was all in Japanese. It was also VERY good!

OK, looked it up, that was Godzilla Minus One
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Bruce
Bruce
primestar31 said:
Wait, didn't this one come out a few years ago? It was all in Japanese. It was also VERY good!

OK, looked it up, that was Godzilla Minus One
Click to expand...
At theaters, only in Japanese, on Disc and Netflix, available in English.
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Foxbat
Foxbat
New trailer has dropped:
​
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dishstaller
long_time_Dish
long_time_Dish
Looks good! I'm interested...
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