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Dish Network,
How I DON'T Love thee, Let me count the ways…
Arrived an hour outside of the scheduled time for installation.
Left Dish Network Trash in the street in front of my house
Used my ladder without permission
Did NOT return my ladder to its' original location when done
Did NOT properly align the Dish Network Dish (Fluctuating around 70% - 75%)
Although this is within guidelines of Dish Network it does NOT represent a PROFESSIONAL installation
(When realigned it was over 100)
Removed Direct TV dish when told specifically to LEAVE it intact
Destroyed Direct TV Dish requiring replacement
(Left it laying on the ground alongside the house even though they walked right past the trash cans)
Installer repeatedly moved the Digital Recorder while turned on…
(Problems caused to the hard drive by this activity are well documented and are not covered by the 90 day warrantee)
Replacement DTV Dish did not have a ground connected
Although 4 leads were tailed down from head of DTV dish only one of 4 leads into the house had been prepared for switching back to DTV (Installer was told of the return to DTV)
Second installer after being shown the mangled DTV dish did not bother throwing it into the adjacent trash can.
(Knowing the previous problems he might have at least asked if he should take it with him or throw it away)
The Original installers did not properly connect the receiver to the existing system
(Second TV was not set to TV2)
(DVR was locked in Dual mode)
NTSC Outputs for TV2 were tied to Video 1 of Primary TV
Remote control was not programmed for use with the TV
No use instruction was provided in the use of or differences between DTV and Dish Network…
Dish Network Support
Let it be known that 3.5 hours of getting bounced around voicemail, being disconnected, refused access to a supervisor pushed me to my limits…
The final straw was that when it FINALLY worked, I did not have all the same local channels that I was told I would have when I signed up for the system. , although Dish Network did substitute the BINGO network…
Buyer Beware...
Dont order until you make sure WHICH locals Dish Includes
Dont sign the release until you check to make sure EVERYTHING works..
Thankfully, I had not disconnected my Direct TV and cancelled Dish within 72 hours...
The phone lines to cancel service on Dish Network are jammed...
How I DON'T Love thee, Let me count the ways…
Arrived an hour outside of the scheduled time for installation.
Left Dish Network Trash in the street in front of my house
Used my ladder without permission
Did NOT return my ladder to its' original location when done
Did NOT properly align the Dish Network Dish (Fluctuating around 70% - 75%)
Although this is within guidelines of Dish Network it does NOT represent a PROFESSIONAL installation
(When realigned it was over 100)
Removed Direct TV dish when told specifically to LEAVE it intact
Destroyed Direct TV Dish requiring replacement
(Left it laying on the ground alongside the house even though they walked right past the trash cans)
Installer repeatedly moved the Digital Recorder while turned on…
(Problems caused to the hard drive by this activity are well documented and are not covered by the 90 day warrantee)
Replacement DTV Dish did not have a ground connected
Although 4 leads were tailed down from head of DTV dish only one of 4 leads into the house had been prepared for switching back to DTV (Installer was told of the return to DTV)
Second installer after being shown the mangled DTV dish did not bother throwing it into the adjacent trash can.
(Knowing the previous problems he might have at least asked if he should take it with him or throw it away)
The Original installers did not properly connect the receiver to the existing system
(Second TV was not set to TV2)
(DVR was locked in Dual mode)
NTSC Outputs for TV2 were tied to Video 1 of Primary TV
Remote control was not programmed for use with the TV
No use instruction was provided in the use of or differences between DTV and Dish Network…
Dish Network Support
Let it be known that 3.5 hours of getting bounced around voicemail, being disconnected, refused access to a supervisor pushed me to my limits…
The final straw was that when it FINALLY worked, I did not have all the same local channels that I was told I would have when I signed up for the system. , although Dish Network did substitute the BINGO network…
Buyer Beware...
Dont order until you make sure WHICH locals Dish Includes
Dont sign the release until you check to make sure EVERYTHING works..
Thankfully, I had not disconnected my Direct TV and cancelled Dish within 72 hours...
The phone lines to cancel service on Dish Network are jammed...
22 Replies
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3990 views
The first is important, but the second is critical advice for EVERY customer.pauldee0046 said:
Do NOT signoff until you are happy, or at the very least, confident that your installer will follow through. For example, I've had to leave an install in less than perfect shape (but receivers running) because I didn't have a specific part on hand - like maybe a dual RG-6 plus phone jack wall plate. I have asked the customer to signoff - if it was the last day of the pay period.
By the time such a thing happens, the customer knows what kind of guy I am, and KNOWS I'll be back to finish up.
Sorry - gotta disagree with you there. There are technical and safety reasons to ground the pan AND the coax.pauldee0046 said:
Smart move - but brace yourself to fight the charge from E* for the box.pauldee0046 said:
In closing, I'm sorry you ran into such a lousy company - it makes the rest of us look bad, and I want ALL the hacks GONE.
S
If you read the agreement papers, disconnects within 6 months require equipment return to the retailer of original sale. But if you disconnected after 6 months of activation, for example, the equipment goes to DISH. DISH CSR's are accustomed to sending boxes out regardless of when you disconnect. This has been a sore point of discussion between retailers and DISH Network as the CSR's are clueless to this important detail. It gives the cancelling customer more aggrevation to hear two diff. sides of the story. Long story short, the retailer is supposed to take the boxes and other equipment back. Just have the retailer call DISH Network to claim that they have the equipment and you'll be fine.
On the rest of the story, you have bad installers in cable, Dish, DirecTV, and even phone companies like Verizon. In this business, first-time impressions go a long way in impressing/disappointing a customer. We tend to have many referrals from our best techs while getting complaints from our beginner techs. If a company has an all-star cast of installers, great for them. But like everything in this world, there'll be someone that won't care for his work and you'll get stuck with a lemon. I'm sure at your own workplace, you have employees fitting the same bill.
pauldee0046 said:
If you read the agreement papers, disconnects within 6 months require equipment return to the retailer of original sale. But if you disconnected after 6 months of activation, for example, the equipment goes to DISH. DISH CSR's are accustomed to sending boxes out regardless of when you disconnect. This has been a sore point of discussion between retailers and DISH Network as the CSR's are clueless to this important detail. It gives the cancelling customer more aggrevation to hear two diff. sides of the story. Long story short, the retailer is supposed to take the boxes and other equipment back. Just have the retailer call DISH Network to claim that they have the equipment and you'll be fine.
On the rest of the story, you have bad installers in cable, Dish, DirecTV, and even phone companies like Verizon. In this business, first-time impressions go a long way in impressing/disappointing a customer. We tend to have many referrals from our best techs while getting complaints from our beginner techs. If a company has an all-star cast of installers, great for them. But like everything in this world, there'll be someone that won't care for his work and you'll get stuck with a lemon. I'm sure at your own workplace, you have employees fitting the same bill.
webbydude said:whoa! Dude!! You're just opening yourself to a world of hurt if you maintain that "policy" of yours. Dish can and will fail you on a QC because of that; not to mention any insurance adjuster will have your hide. NEC states that any "antenna" must be grounded. That includes the dish as well. There are plenty of threads in this forum discussing different ways to ground or "bond" a system. But this is completely different. Bottom line...the dish has to be grounded and the lines from the dish have to be grounded.
***I won't even get into the debate of whether a switch is a suitable ground or not, too many compelling arguments on both sides of that fence***
The dish needs to be grounded? A grounding block does not suffice? The lines from the dish also need to be grounded? I guess I'll have to start doing some reading then!
Supporting Founder
Since the Reds have there thread we should too!
Last watched Nine inch Nails
Next 3:10 to Yuma
Last watched Nine inch Nails
Next 3:10 to Yuma
5397 Replies
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511753 views
Last of the Dogmen is my favorite of hers.
Pub Member / Supporter
Not sure saving $24/year is worth it unless you're a hardcore Philo user. I'll stick with monthly.
7 Replies
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225 views
Oh boy, I can't wait!
'Rockford Files' Reboot Gets NBC Pilot Order
I grow tired of all the reboots. Most I don't bother with but will depend on the actor chosen.
I grow tired of all the reboots. Most I don't bother with but will depend on the actor chosen.
19 Replies
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749 views
Lifetime Supporter
Continuing the Kilauea thread in the Pub here. Perhaps the Iceland one too next time there's remarkable activity.
Currently there is precursory lava flowing into the crater, leading to the next episode that'll probably start within the next day.
You can see the pace of inflation / deflation here. It serves as the primary predictor for when the expect the eruptions, which coincide w/ inflation turning into significant deflation and last for several hours on average with significant fountaining.
www.usgs.gov
View: https://youtu.be/Uecu2seh4b4
Wife and I like the AfarTV feeds, for the discussion along w/ them, though they're otherwise just mirrors of the official USGS feeds.
View: https://youtu.be/iws3rh5vLAQ
Currently there is precursory lava flowing into the crater, leading to the next episode that'll probably start within the next day.
You can see the pace of inflation / deflation here. It serves as the primary predictor for when the expect the eruptions, which coincide w/ inflation turning into significant deflation and last for several hours on average with significant fountaining.
Monitoring Data for Kīlauea
For more information on how electronic tiltmeters and GPS receivers help monitor the deformation of Kīlauea volcano, see the HVO Deformation page.
View: https://youtu.be/Uecu2seh4b4
Wife and I like the AfarTV feeds, for the discussion along w/ them, though they're otherwise just mirrors of the official USGS feeds.
View: https://youtu.be/iws3rh5vLAQ
123 Replies
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3690 views
Kīlauea seems to be returning to the "normal" eruption script, impressive fountaining from the North Vent. For once, the V2 Cam has the best overall shot:
The lava flows have covered a good portion of the Halemaʻumaʻu crater floor.
Pub Member / Supporter
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18 views
Pub Member / Supporter
0 Replies
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24 views
I have Dish with Hopper3. I choose to get local channels OTA and had a "guide list" established at my previous home. Having moved a few miles away, I wanted to update the list by appending a couple new stations via a rescan. As many would know, some stations come in with the UHF/VHF antenna aimed in one direction, while others come in better with a different direction.
Unfortunately, when a scan is done (bringing in 25-30 stations for that particular antenna aim), the dialog screen does not present the established guide list; it presents an empty field to the right that the scanned stations may be selected one by one and added to the empty guide. But because of antenna aim, some stations originally saved are missing, and would have to be retrieved with a different antenna aim. But as I explain, if a 2nd scan is done with a different antenna aim, the stations saved from the first scan are lost.
It troubles me that Dish didn't develop software that would allow a user to simply append only 1 or 2 channels to the established list.
Any thought on this? Has anyone experienced this or heard of this from others?
Unfortunately, when a scan is done (bringing in 25-30 stations for that particular antenna aim), the dialog screen does not present the established guide list; it presents an empty field to the right that the scanned stations may be selected one by one and added to the empty guide. But because of antenna aim, some stations originally saved are missing, and would have to be retrieved with a different antenna aim. But as I explain, if a 2nd scan is done with a different antenna aim, the stations saved from the first scan are lost.
It troubles me that Dish didn't develop software that would allow a user to simply append only 1 or 2 channels to the established list.
Any thought on this? Has anyone experienced this or heard of this from others?
15 Replies
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511 views
Linus Tech Tips
Time for another AWESOME video from Linus Tech Tips!
View: https://www.youtube.com/shorts/spXuvLHTIs4
Direct YouTube Link - My F-You To Sam Altman
Linus on Facebook
The LTT Store
View: https://www.youtube.com/shorts/spXuvLHTIs4
Direct YouTube Link - My F-You To Sam Altman
Linus on Facebook
The LTT Store
0 Replies
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17 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/MLSSmfls3w4
Direct YouTube Link - watchOS 27.3 Beta - Siri Recap and Live Rewind Coming!
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/MLSSmfls3w4
Direct YouTube Link - watchOS 27.3 Beta - Siri Recap and Live Rewind Coming!
TWIT's Website
TWIT Live Feed
0 Replies
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12 views
Pub Member / Supporter
12 Replies
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256 views
Apparently I'm not a big enough nerd
since I did not read every Marvel Comic Book ever published. If I had, I might be comparing the comics' version of events compared to what's transpiring in "Visionquest". So, I am enjoying the series a lot, not weighed down by previous expectations, knowing only the Avengers MCU movies and the "Wandavision" / "Agatha All Along" TV series.
I found the Mr Know-it-All channel from his discussion about "Star Trek: Strange New Worlds" and he's been gleefully picking these episodes apart, referencing the Marvel comics from the 1939 on. Turns out A.I. has been around since before World War II, at least in the comics. (Robots before that, yes, yes.) This show is going back into the archives.
since I did not read every Marvel Comic Book ever published. If I had, I might be comparing the comics' version of events compared to what's transpiring in "Visionquest". So, I am enjoying the series a lot, not weighed down by previous expectations, knowing only the Avengers MCU movies and the "Wandavision" / "Agatha All Along" TV series.I found the Mr Know-it-All channel from his discussion about "Star Trek: Strange New Worlds" and he's been gleefully picking these episodes apart, referencing the Marvel comics from the 1939 on. Turns out A.I. has been around since before World War II, at least in the comics. (Robots before that, yes, yes.) This show is going back into the archives.
I thought they were effectively releasing a longer episode 7 and 8 instead of shorter episodes 7 & 8 this week and 9 & 10 next week. It felt like they were packing more into this episode.
edit: But you're right, the run time of the first three pairs of episodes was 100 minutes on average. Episode 7 clocks in at 65 minutes.
