This is a growing trend in this industry, the HSp and DNS will continue to provide D and E with a "Quality" install while taking 30 to 50 percent of what should go to the installer. Now I know I am about to incite some issues here but lets look at this logically for a moment.. If you work as a DNS or a HSP employee, not contractor then you put yourselves there. They also have a bunch of benefits that you take for granted. For the record, I refuse to work for a DNS or HSP. When the going got rough, I increased my certifications and schooling and became a commercial system operator, now I am the boss, If I dont like my pay, I get mad at myself. The first benefit of working for them is the fact that they get you your work, try going for weeks looking for work as a contractor, it happens. Second, they provide you with the supplies to do the job, this can get expensive, trust me or ask a contractor. Third, they are supposed to provide you with advanced training, I cant say this happens but it is supposed to. They are the easy way to get your foot in the door in this buisness and get trained. Yes the rates they pay you are going down, it sucks, but as D and E put more control into THEIR installations through the use of DNSP and HSP vendors they ultimately are making them more accountable for the bad installs that happen in the field. I understand the misjustice that is falling upon the shoulders of my brothers in the satellite industry, but I ask you to take a look at how many truely BAD installs you see in a week, then think to yourself, why is it the DNS and the HSP have such large overhead. Could it be the myriad of QC inspectors they have to keep on staf. Yes thats part of it, for each 1 of the QC guys out there they are having to pay him roughly 1000 a week not to do installs, they are going to get that money back somehow. I did not say it was right, and I agree there will always be a wrongful backcharge, but most times they are just. One last thing that turns my stomach in the current day industry, since when is it ok to "train" some poor slob for two weeks and then brand him a Tech, I am insulted. I refused to even refer to myself as a Tech til I had been in this buisness for three years. There is no real standard of training at this point. The SBCA and the FSS testing is a joke, it is a book smart test, no real world experience needed. When the industry get sick of butchering customers homes, sending out untrained or piss poor trained "Techs" and paying out millions a year for the wrong servicecall diagnosis(training) then maybe something will change. It will not be more talk of a union, I have been listening to this since the day of 100.00 for the dish and 1 reciever and it will still be out there when 25.00 for the dish and a reciever comes and goes, it will never materialize. This is the reason I left the residential side of the house and went MDU and commercial. I have 6 true Technicians that work WITH me on our installs, I know their training by looking at their work, their work is a direct reflection of their professionalism. Until the day things change on the Residential side of the house, I wish you luck and remember, how many bad installs did you see today?
