IANAL, but depending on your state, you have a right to return and break agreement within a certain time, some are 10 days, some 15, some 30, etc, here it's called the lemon law, so if it were me, I would go ahead and get 2 leased Hd20s from them (thus they would be covered for replacment in case this happened again), than once activated, I would go on the site, well before the lemon law time limit, and check if there is a 2yr agreement added, if so, I would call and try to get it removed, and if they refused, I would use the lemon law send their equipment back and find an alternative, of course if there is no commit added, you're in like Flynn.