No deal?
How long have you been a D* subscriber Proc? They won't budge off the $299?
Call retention (800-824-9081), be nice, and they should at least discount you a minimum of $120 in $20 increments on your bill to take away some of the pain. They gave me a $250 instant credit, plus the $20 a month for 6 mos. (the cost of the HR-20 at Best Buy was $399 at the time). Funny thing is, I then got my HR-20 from Best Buy, and they cut the price to $299, so I came out ahead. I want to run 7 lines into my house (have 4 now, long story short, my wife refuses to give up her two Directv w/Tivo SD units, so I get the HR-20 all to myself). D* said no problem, and the guy is coming tomorrow to install the multiswitch and add three more lines (one more to a two-tuner SD Tivo and one to an H20 in the bedroom, and one more to the HR-20 in the living room, where we also have a SD Tivo with two tuners).
I would keep trying with D* Be sure to be nice, and your length as a customer should help. I've read that they are discounting the HR-20s to $19.95 with a two-year commitment.