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navychop
Pub Member / Supporter Lifetime Supporter
Last reply · posted in DISH Network Support Forum
I ordered a 721 soon after introduced (2003?). Love it. Always have. Unfortunately, they do tend to drop dead. I last replaced one in early August 2006. Yep, 2 months ago. This was the third replacement, so it was the 4th 721 in the house. It at first seemed defective, getting 110 or 119, but not both. Reported it, they sent another one. Meanwhile, after 2-3 days, ole #4 self-corrected. Never a problem since. And #5 arrived in a damaged, ripped open box. So I returned "#5" and kept on with #4.

The 721's "Urgency of Need Detector" is working fine. The 721 is in our bedroom. My wife took sick yesterday and stayed in bed all day today. No prob- she can watch TV all day. Of course, first thing in the morning I discovered the 721 had died overnight. Tech thinks it might be a bad power supply rather than the HD, but they're not sure. At least this time I only lost about 30 hours of recordings and no PPVs. And yes, it's in a fairly open shelf unit.

I must say the CSR was wonderful, did not waste too much of my time (had me redo most of the steps I'd already tried)- and answered IMMEDIATELY after I got thru all the recordings (press this, press that, if you really insist on a human press...). I've always had good CSRs.

So, I have another 721 coming. I sure hope it'll last the 3 years or so until they stop using MPEG-2. But probably not. This time, though, I'll have to dump to DVR anything I consider important, rather than waiting to see it "later." Most stuff goes on the ViP622 anyway. Maybe I'll just duplicate every 721 recording on the 508.

No questions, just reporting. And I still like the 721, but I won't rely on it so much.
12 Replies · 2449 views
D
I'll just add that we are on our 3rd 721. Like you, we got about 6 months after release (avoiding the huge headaches of the first 6 mos.) The 721 has always been a weird bird. All posted observations by others are true and confirmed. I don't think Dish would go for replacing a dead 721 with a 625, would they?
navychop
I'm beginning to think they would- especially since they would then get you out of a grandfathered DVR to one where you'd have to start paying the DVR fee. Plus, have the wonderful ( :rolleyes: ) option of VOD.

I'm inclined to try to hang on until DISH makes the final move (2009/2010?) to MPEG-4 & 8PSK and the 721 simply won't work anymore. But if they keep dying every 2-3 months, I won't be able to put up with that. Still, I'd rather get a deal to up to an HD DVR- maybe one with 2 sat tuners, 1 ATSC OTA tuner but only supports one TV. Maybe in another year or so.

Back to the 721 #6 saga. It would not authorize the night I called. The CSR said probably another 8 minutes, and we ended the call. 90 minutes later, still trying to authorize. Overcast skies, but the ViP622 & 508 were working fine. Trying to go to menu or do any other function would not work, it just stayed at the authorize - do not disturb screen. So I disturbed it by unplugging it. Still no dice, just went back to authorizing. Left to eat supper. Eventually it stopped trying to authorize and let me enter the menu. Sometimes check switch would give me all greens on the tuners (if I check switched from 119), but would often give red Xs on tuner/sat 1 (if I started check switch from 110). Left it overnight. Next day, #6 was behaving like #4- could get 110 or 119 but not both. Guide would only show some channels (e.g.- either 120 or 121, but not both- diff sats). Finally called Dish again, went thru the usual (which I had already done, except for checking 61.5), was told the thing would trundle for another 20 mins or so, and work fine. If not, try unplugging and if that doesn't work, call back.

After 20-30 minutes, the 721 appeared to finally show all channels in the guide, and worked fine- perhaps a tad slower than I recall. Later I tried to create a favorites list. Everything worked fine, except no list was in fact created. After repeated tries, with a limited number of channels selected, it finally "took." but renaming it "fav 1" just left it at "list1fav1" or some such. Adding channels did not work. I figure I'll try again tonight- maybe the 721 just needs a day or 3 to "compose" itself and work properly. I'm also testing to see if it records properly from the guide. BTW, "The Stepford Wives" on the free ShowTime preview is the new one, not the old one- don't bother wasting electrons recording it.

So tonight I'll play some more, before I return the old 721. Might have to call in and have even this one replaced. Or see if it gives me 2 months service like the last one. At some point, if the failures continue, either Dish or I will get tired of it and propose another solution. Maybe I'll just shift my ViP622 to dual mode and feed the master bedroom TV from there.

All the CSRs I dealt with were wonderful and capable. Especially the last one, who realized I could just be told to run a check switch and did not insist upon reading every little step.
navychop
Latest bill tried to charge me $49.99 for the receiver, even though I had insurance. I called and they dropped it.

So far, #6 seems to be working ok. I can even add to my favorites list and rename it without quirks.
sluggo
My three year old 721 expired over a month ago and it is now working perfectly! Knowing it was out of warranty, I went into Dr. Frankenstein mode and opened her up. I removed the IDE ribbon cable, hooked everything back up and hit the power button. When it put the hard drive has failed message on the screen I powered it off, unhooked everything and put the ribbon cable back in place. Hooked it up and powered it back on, it went through a tedious process of re-initializing the hard drive, lights flashing in sequence and reboots, but has worked perfectly for over a month now. Best of all, I didn't have to remove the hard drive and mess up that pretty yellow sticker!
navychop
The sticker on mine is silver. If I have another HD failure, I'll try your method. This time, it seems it's the power supply that has failed.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68795 Replies · 2689138 views
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long_time_Dish
Heart Full Of Soul - Rush
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EatMyVolts
Expressway to Your Heart -- The Soul Survivors
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long_time_Dish
Find A Way To My Heart - Phil Collins
H
FIND Your Way Back-Jefferson Starship
ClarkGable
Working My Way Back To You - The Four Seasons
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
467 Replies · 16669 views
comfortably_numb

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
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Juan
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
Was that a back door compliment for Verizon?
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dishstaller
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.
Almighty1
Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.
Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
200 Replies · 3829 views
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cp2k
I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.
Jimbo
I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.
Agree ... they started doing that a few years ago.
Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Comcast is the first to report, with a massive 274,000 loss in video subscribers.

In the 3Q of 2016, Comcast had 21.42 million video subscribers and was the #1 provider, now at 10.39 million and is the #3 Provider, YTTV is #2 ( who also surpassed DirecTV-8 Million and Dish-under 5 Million), Charter/Spectrum is #1.

41 Replies · 1379 views
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R
In my area Cox (now Spectrum) has run everything underground instead of on poles.
Jimbo
In my area Cox (now Spectrum) has run everything underground instead of on poles.
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
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Bobby
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
In my local area all underground utilities are under the sidewalk. Of course from there, when entering your property, They are at least 18" in your dirt.
Jimbo
In my local area all underground utilities are under the sidewalk. Of course from there, when entering your property, They are at least 18" in your dirt.
I bet MOST of them are NOT 18", they may suppose to be, but I doubt they are .

Edison is definitely deep enough, but thats the only one ...
B
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
My fiber isp put everything in conduit, except for the drop line to the NID and it it buried 10 inches
R
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
My area is very rocky, so there will be no shovels into the lines. Most of the lines were bored and the one's not bored where dug at least 18" deep. Cox had flagged my yard for them to dig up. But the foreman of the crew said he was not going to tear up my grass. He ended up installing the cable across the street at a vacant lot instead and bored the street for my pedestal. The line from the pedestal to my house could be damaged being it is fairly shallow.
Jimbo
My fiber isp put everything in conduit, except for the drop line to the NID and it it buried 10 inches
Really, you Lucky Dog !

Do you Work for that ISP ? :biggrin
Bobby
I bet MOST of them are NOT 18", they may suppose to be, but I doubt they are .

Edison is definitely deep enough, but thats the only one ...
I did the underground trench utility designs for 9 years. Gas and electric were 24". Telephone and CATV were 18". These were for new construction. Add on construction could be anywhere. All of the utilities went from their terminal points to a common utility point on the house. They were in a single trench.
So, if theres a issue with any buried line, the sidewalk needs to be dug up as well ???
That sucks.
Sometimes…. electric and CATV are in conduit so replacement is pretty easy. Telephone, specifically Pacific Telephone, Pacific Bell, SBC, ATT are direct buried and use encap termination directly onto the feed cable. That is always a sidewalk digup.
Jimbo
I did the underground trench utility designs for 9 years. Gas and electric were 24". Telephone and CATV were 18". These were for new construction. Add on construction could be anywhere. All of the utilities went from their terminal points to a common utility point on the house. They were in a single trench.

Sometimes…. electric and CATV are in conduit so replacement is pretty easy. Telephone, specifically Pacific Telephone, Pacific Bell, SBC, ATT are direct buried and use encap termination directly onto the feed cable. That is always a sidewalk digup.
Ok, your talking in the right of way ...
I thought you were talking about from the ped to the houses.

Fortunately you don't usually get Cable cuts Under a sidewalk, usually its when a Construction crew us digging with major equipment.

The drops to the house are not going to be very deep, sometimes barely under the sod. 6" is a godsend.
osu1991
I'm fortunate to have 3 fiber providers now.

Cox and T mobile bored and put conduit in before pulling the fiber thru the easement in my neighborhood . Windstream Kinetic I can't remember if they pulled conduit first or not. I remember they didn't have a boring machine when they came thru my yard, they used that for the mainline crossing under the street but had a vibratory plow in my backyard. I remember seeing some blue conduit just don't remember where it was being used. Windstream barely put the fiber run from the pedestal to my house about 2 inches underground. Landscaper hit it while putting landscaping around the pedestal they added to my yard. I made sure they buried it at least 12 inches when they replaced it.

AEP/ PSO the electric company has their main distribution lines running on poles along the back of my property. Cox has their main distribution line hung on those poles before going underground through the neighborhood.

I'm in the middle of a damage claim and about to take them to court as insurance is trying to get out of it claiming the lines were too low. Had an oversized load get lost and try to turn around in an older neighborhood. Pulled down 5 blocks of fiber with separate fiber lines belonging to the city, Cox/Spectrum and ATT.
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1937 Replies · 302166 views
long_time_Dish
No NASCAR in 4K on Sunday? Bummer...
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Jim5506
No NASCAR in 4K on Sunday? Bummer...
It's on Prime.
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long_time_Dish
It's on Prime.
Ah, ok, thanks!
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Foxbat
The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!
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S
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S
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Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
I was reading this article


That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.

And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.


Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.

There are, now, 129 Million Households in the United States.

In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.

Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.

Roughly, Streaming Live TV has 14 Million subs including all of them.

So that means, Cable/Satellite now has, roughly, 51 Million Households

So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.

That means a total loss of 55% since 2015 at the end of 2023.

But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.

Imagine what 2024 will be like.
917 Replies · 73290 views
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Bruce
According to industry figures reported by Sports Media Watch, this year's World Series averaged 11.69 million viewers on FOX, down 26% from the 15.71 million average the 2025 series delivered.
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Jimbo
According to industry figures reported by Sports Media Watch, this year's World Series averaged 11.69 million viewers on FOX, down 26% from the 15.71 million average the 2025 series delivered.
That thier own stupidity ...

They make it hard to find the game when its on FOX 1 game, then FS1, then on Tru or some other little ity biyy channel that people rerely watch and can't find. (I don't know if FOX is TRU or not, but thats what I'm saying, they put games on obscure channels and expect people to easily find it and watch.
Bruce
That thier own stupidity ...

They make it hard to find the game when its on FOX 1 game, then FS1, then on Tru or some other little ity biyy channel that people rerely watch and can't find. (I don't know if FOX is TRU or not, but thats what I'm saying, they put games on obscure channels and expect people to easily find it and watch.
Every WS game was on the main Fox Broadcast Channel, what are you referring to?
AZ.
AZ.
Every WS game was on the main Fox Broadcast Channel, what are you referring to?
Throughout the playoffs most games were not over the air. They were on FS1 or TrueTV, HBO, TBS....So without a sports package you need FS1, and the others you need a old school TV package. If I had to guess, close to 75% of playoff games were not on free local TV.
Bruce
Throughout the playoffs most games were not over the air. They were on FS1 or TrueTV, HBO, TBS....So without a sports package you need FS1, and the others you need an old school TV package. If I had to guess, close to 75% of playoff games were not on free local TV.
But I never posted about the playoffs, only the World Series.

And a 4 million drop in households is a big deal, specially what Fox pays for it, they are already losing money on the MLB contract, now even more, since they might have to give some of the money back to advertisers, since it might of not made certain ratings goals.
Bobby
But I never posted about the playoffs, only the World Series.

And a 4 million drop in households is a big deal, specially what Fox pays for it, they are already losing money on the MLB contract, now even more, since they might have to give some of the money back to advertisers, since it might of not made certain ratings goals.
Last year it was the Dodgers and Bluejays. This year is was the Brewers and the Rays, two teams that never won a World Series. Last year the Dodgers were the former year champion, can they do a repeat against a Toronto team that looked unbeatable. That World Series was a classic between two teams that really wanted it. The highlight of this year was can Milwaukee go 4-0 like they did to the Dodgers, and they just about did.
AZ.
AZ.
Last year it was the Dodgers and Bluejays. This year is was the Brewers and the Rays, two teams that never won a World Series. Last year the Dodgers were the former year champion, can they do a repeat against a Toronto team that looked unbeatable. That World Series was a classic between two teams that really wanted it. The highlight of this year was can Milwaukee go 4-0 like they did to the Dodgers, and they just about did.
Yep ratings have lots to do with what teams are playing. Large market over smaller. Underdog teams people want to root for. But If you make it hard to watch all the playoffs, you will get less interest for the World Series.
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TRG
TRG
According to industry figures reported by Sports Media Watch, this year's World Series averaged 11.69 million viewers on FOX, down 26% from the 15.71 million average the 2025 series delivered.

People are tired of watching the World Series without the Yankees. :devilish :biggrin
Bruce
Yep ratings have lots to do with what teams are playing. Large market over smaller. Underdog teams people want to root for. But If you make it hard to watch all the playoffs, you will get less interest for the World Series.
Except last year, the playoffs were aired on the same channels as this year.
Jimbo
People are tired of watching the World Series without the Yankees. :devilish :biggrin
Not Me, I rather enjoy it ...
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Jimbo
Except last year, the playoffs were aired on the same channels as this year.
Quick Question, WITHOUT Looking it up ...
Who played in the World Series last year ?
Jimbo
Except last year, the playoffs were aired on the same channels as this year.
True, but you had 2 Large Markets in it .
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Bruce
Quick Question, WITHOUT Looking it up ...
Who played in the World Series last year ?
Two MLB teams.
Jimbo
Two MLB teams.
Now, having low numbers this past year doesn't surprise me at all, you had 2 teams that don't like to spend tons of money and they are not your Large markets.
TRG
TRG
Not Me, I rather enjoy it ...
I thought you might like that. :biggrin
KAB
KAB
Pub Member / Supporter Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Wireless Joey 4. Yesterday, I noticed a little green dot on a small black field in the upper right hand corner of the screen, regardless of channel, recordings, etc. A restart got rid of it, but I am curious as to what It meant and what I did to get it there.
5 Replies · 179 views
Redneck_Randy
Google Search

The little green dot inside a small black field in the upper right-hand corner of your screen is an Android privacy indicator confirming that the voice remote's microphone is actively listening. Because the Joey 4 runs on an Android
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B
That's no good
Almighty1
The green dot on Android TV is supposed to show as long as an app or background service is actively using the microphone or camera. [1, 2]

What Normal Behavior Looks Like
    • When active: It appears (often with a small microphone or camera icon that fades into a simple green dot) the moment a voice search, assistant command, or streaming app requests audio input.
    • When it disappears: It should vanish a few seconds after you finish your command or after the app stops using the microphone. [1]

Why It Might Stay On (Persistent Dot)
If the green dot stays on indefinitely or won't go away, it usually means:
    • An app (such as a voice search tool, media player, or background utility) has a hung process or is keeping the microphone channel open.
    • A remote control or voice-recognition service is stuck. [1]

How to Fix or Check It
    • Restart your TV: Unplug the power cable for about 30 seconds and plug it back in to clear out stuck background apps.
    • Check app permissions: Go to your TV's Settings > Privacy or Device Preferences > Microphone to see which apps have access, and revoke permission for any suspicious or unnecessary apps. [1, 2]
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Scott Greczkowski
Its a bug. I had it happen to mine. The mic is not listening, and if your worried about that remove the batteries from your remote as thats where the mic is. :)
S
Reboot the joey it should go away after