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ZandarKoad

Pub Member / Supporter Lifetime Supporter

Last reply Jan 3, 2007 · posted in DISH Network Support Forum

Telephone Dial Tone Generator

OK, today I was convinced by a stubborn 322 that I need a dial tone generator to by-pass the "connect an operational phone line to continue" screen that is generated on all dual tuners before activation. (Please refrain from accusations of deception, as I ALWAYS make the $5 phone line disclosure up front within the first five minutes of saying 'hello' to the customer.) The customer had no active phone lines, which is no problem. I just run my check switch, let it take the software download, then activate with the phone bypass. But for some reason, the 322 popped up that dreaded phone line prompt RIGHT IN THE MIDDLE OF MY CHECK SWITCH - WTF!?!?!?!. So I didn't even really know if the freaking reciever was in the stream, but I had no choice but to activate and hope that the phone by-pass did its job. So I activated, then sat there for 20 minutes. FINALLY the stupid screen disappeared. I ran my check switch, and was on my way. But I could have saved myself about 30 minutes or more in total if I would have been able to bypass that phone prompt immediately.

In short, does anyone know of a very cheap, small, reliable dial tone generator? I don't need to 'Test' any phone lines, I don't need to do anything fancy at all. I just want the stupid reciever to be happy and think it has a phone line connected for about 10 seconds.

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Claude Greiner

Oct 17, 2006

The tone generator aint gonna save you the $5 because Dish audits the account for the $5 fee when they see the receiver doesn't call in for a few months!

ZandarKoad

Oct 17, 2006

Claude Greiner said:
The tone generator aint gonna save you the $5 because Dish audits the account for the $5 fee when they see the receiver doesn't call in for a few months!

That's completely besides the point. We are not customers. We are installers. We always make the disclosure about the $5, and we only care about the $5 as much as the customer does. We care about the 5 minutes the phone line hookup wastes more than the 5 dollars it costs. In some cases, the behavior of the recievers is such that it wastes 30 minutes or more during the install because it forces us to activate and wait before we can do things like run a check switch, change the modulated output, re-program a UHF address, or educate the customer on the remote control functions and channel 101.

I always activate immediately after a check switch and I verify high signal strengths, usually during the software download. If I can get it early, sometimes they channels will actually show up before I leave.

Yeah, you heard me right. I NEVER intentionally stay long enough for the customer to get their channels. I tell them to leave the recievers on for 30 min, and give me a call in an hour if they don't see their Milwaukee locals pop in below 100. I'm a speed freak. Waiting is for DNS techs.

I apologize to the OP for going so far off topic.

rcdallas

Oct 19, 2006

ZandarKoad said:
Yeah, you heard me right. I NEVER intentionally stay long enough for the customer to get their channels. I tell them to leave the recievers on for 30 min, and give me a call in an hour if they don't see their Milwaukee locals pop in below 100. I'm a speed freak. Waiting is for DNS techs.

I apologize to the OP for going so far off topic.

Your dirty

It could be a $5 instant rebate if plugged into a phone line.

You know last week I was doing a checkswitch on a 322 and right in the middle of it the test phone line comes in.

Then two weeks ago I couldn't even get rid of the test line screen 30 minutes after activation w/ a bypass.

Turns out the software was a bit out of date, CSR told me to go into point dish lock on 119 then 110 then power off... to force software update.

If you play by the rules, a 2 room install running lines, smaller home, no pole nothing fance should take about 1.5 hrs or so, like I said playing by the rules you'll add another 1.5 hours for activation and such.

ZandarKoad

Oct 20, 2006

Dial Tone Generator

Can anyone tell me if the tone generated by this device will be recognized by the dual tuners as a phone line? Or is it just a random tone that isn't attempting to emulate the dial tone?

http://cgi.ebay.com/Telephone-Phone...ryZ97139QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

Alvn8r

Oct 28, 2006

ZandarKoad said:
Waiting is for DNS techs.

Thats why DNS techs wind up going back on retailer jobs and charging back the retailers for reinstalls.

dishcomm

Oct 29, 2006

rcdallas said:
Your dirty It could be a $5 instant rebate if plugged into a phone line.

You know last week I was doing a checkswitch on a 322 and right in the middle of it the test phone line comes in.

Then two weeks ago I couldn't even get rid of the test line screen 30 minutes after activation w/ a bypass.

Turns out the software was a bit out of date, CSR told me to go into point dish lock on 119 then 110 then power off... to force software update.

If you play by the rules, a 2 room install running lines, smaller home, no pole nothing fance should take about 1.5 hrs or so, like I said playing by the rules you'll add another 1.5 hours for activation and such.

"If you play by the rules, a 2 room install running lines, smaller home, no pole nothing fance should take about 1.5 hrs or so, like I said playing by the rules you'll add another 1.5 hours for activation and such".[/QUOTE]
Somebody who knows..Yep this is the thing that kills me on time...
Yes, the 322 have been a pain lately..I had two in one day that went immdiately to the 587 screen ..At that point the reciever locks you out untiola phnoew connex is made..If there's no land line jack available you are froced to install another receiver...It's a bunch of crap....It seems that installs are being affected in the negative time wise..It's getting progressively worse as well...

dishcomm

Oct 29, 2006

Alvn8r said:
Thats why DNS techs wind up going back on retailer jobs and charging back the retailers for reinstalls.

reinstalls for what?....Phone lines are not a required part of a standard install....It is the customer's responsibilty to make himself aware of the charges for non phone connection..
If you're redoing installs because someone didn't install a phone line, smebody is givinng you the three finger tuck job...
Another fine example as to why I would never go to work for DNSC..

rcdallas

Oct 31, 2006

dishcomm said:
Yes, the 322 have been a pain lately..I had two in one day that went immdiately to the 587 screen ..At that point the reciever locks you out untiola phnoew connex is made..If there's no land line jack available you are froced to install another receiver...It's a bunch of crap....It seems that installs are being affected in the negative time wise..It's getting progressively worse as well...

Can you say homezone?

mraroid

Jan 1, 2007

DT generators

ZandarKoad said:
Can anyone tell me if the tone generated by this device will be recognized by the dual tuners as a phone line? Or is it just a random tone that isn't attempting to emulate the dial tone?

http://cgi.ebay.com/Telephone-Phone...ryZ97139QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

No. That is a tone generator that is used to trace open or shorted telco wire. It does not generate dial tone tone.

mraroid

ZandarKoad

Jan 3, 2007

Wow, thanks!

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TWiT Tech Podcast Network

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Domicile: Build a Linux Desktop with HTML, CSS & JavaScript #shorts

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Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

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CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

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An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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b4pjoe

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TRG said:
So in other words, corporate greed is more important than public safety.

At least for a couple more years

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KyL416 said:
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Ramy

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cp2k

Yesterday at 1:30 PM

Honestly, I would rather see an expanded bracketed playoff system than the current Conference Championship Game + playoff model we're using right now. The Conference Championships essentially allow two teams to beat up on each other, and then both typically are going to end up in the playoffs anyway unless it is one of the weaker or smaller conferences. Let them play it out on the field against others.

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Jimbo

Yesterday at 2:00 PM

cp2k said:
Honestly, I would rather see an expanded bracketed playoff system than the current Conference Championship Game + playoff model we're using right now. The Conference Championships essentially allow two teams to beat up on each other, and then both typically are going to end up in the playoffs anyway unless it is one of the weaker or smaller conferences. Let them play it out on the field against others.

Until the Big Ten changed thier alignment, (a couple years ago) ... it was not like that at all, the East side won most years the west side represented the Big Ten, but they may have been the team with the 4th best record ...
They finally changed that, to a single conference ... but yes, in most cases, both teams will get in ... now, its a certain both will get in ...

The biggest issue with the Conference Now is the Number of TEAMS .... WAY to Many.
It would take 2-3 YEARS to do a round robin where everyone would play one another ... How do you know how good a team is when teams don't play the same teams ?

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meStevo

Yesterday at 4:38 PM

Jimbo said:
They finally changed that, to a single conference ... but yes, in most cases, both teams will get in ... now, its a certain both will get in ...

Surprised you haven't made this claim yet.

View: https://x.com/RedditCFB/status/2119843536439005342?a=pI0NYBONwLj4vjRrQWo&s=20

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cp2k

Yesterday at 9:56 PM

I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.

Jimbo

Yesterday at 10:23 PM

cp2k said:
I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.

Agree ... they started doing that a few years ago.

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Yespage

Today at 1:56 PM

meStevo said:
Surprised you haven't made this claim yet.

View: https://x.com/RedditCFB/status/2119843536439005342?a=pI0NYBONwLj4vjRrQWo&s=20

That'd be more than the FA Cup! Over 700 teams. It is also the most glorious tournament in the world.

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ewindowman

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ERSanders

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The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

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ERSanders said:
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

I thought it was when Bill Gates stole DOS

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dishdude

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Juan said:
I thought it was when Bill Gates stole DOS

And Steve Jobs stole the mouse and GUI

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ERSanders

Today at 12:47 PM

ERSanders said:
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

Actually I survived despite them for 31 years and two expait assignments. But the quest for the current quarter's profits doomed long term vision, planning and actions.