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Dodge Ram Nut
Last reply · posted in DISH Network Support Forum
I use the closed captioning feature on all of my tvs exclusively for everything. Well..Lately my local Channel 5 station (CBS) tv channel...I've been having captioning problems. At most..I will not have captions for as long as 5 days total. I called the local station and asked them to "fix" it and they asked me if I was using DN. I of course said yes...they asked me to switch to Antennae and whaddaya know...captioning works. The local station said it was Dish with the problem. I belived that and called Dish.
Well tech support submitted a Uncommon Error report...and within an hour after submitting it to their NETENG...the captioning was fixed. That proved to me it was obviously their problem. Well...throughout a couple of months...the captioning thing started again...I went through all over again what I previously stated. Fixed. Now..the 3rd time I called Dish...now they're saying its the local station whose at fault. I talked to level 3 tech..talked with Supervisor..talked with NETENG 1,2,3 and NETENG supvervisor. All say the same thing...its NOW the local provider's fault. Oh Brother!! They keep saying the local providers signal stinks and they have no control over it...keeping in mind every time they submit an Uncommon Error Report..the captioning gets fixed. Keep in mind...I have my relatives check and my friends check who all live locally..all have the exact same problem..so the problem is not isolated just to me.

What gives!!??!! What can I do? Im not payin money for this lil dicker game.
4 Replies · 1878 views
jokeworm
If you have captioning on your Over The Air signal - then Dish is at fault.

They can play the blame game with your CBS affiliate .. but that is not your problem - they should be speaking with your local CBS guys and working to improve the signal - not sitting in a glass house throwing stones.

I would get in touch with your local CBS guy - give him/her the number for the Dish people and tell them to figure it out and let you know when they have it working.

If your OTA signal is also lacking the captioning ... then Dish are correct - your CBS guys need to pull their finger out and get it working.

I have no idea if Dish advertises the fact that closed captioning is a "feature" that they provide .. but if they do - and if you can find the bit of the website or contract that says it is a standard feature i would ask them who you speak to about getting compensation for paying for a service that they are unable to provide.

I suspect they will have a "get-out" written in there somewhere though and you may have to walk to an alternative provider to get what you want.

One question though - if you are able to get Over-The-Air signal ... why not just hook that up and cut-out the middleman anyways ?
Dodge Ram Nut
Yah...I've been with dish almost 10 years now. I've seen it all...heard it all. Everybody loves to play the blame game and loves to sit their asses on their thumbs. Frankly..Im sick and tired of this stuff.

As far as the OTA...I can read captions just GREAT..but my signal strength is not all that good since I sorta live down in the valley you might say when measuring up where the Towers are. I use the Dish's local channels for GREAT picture..501 pvr recordings..and of course closed captioning. When I use the OTA...the picture is good, but can always be better. When the OTA has good to great picture..captioning works. When the OTA doesnt have a good picture or barely snowy picture..caption sucks. Understand where Im going with this?? Cool

Another situation that I'm steaming about is the 522. (I still have the 522..but I took it out of service due to captioning issues) I have a open thread somewhere in the far back registry of this forum about closed captioning issues that Dish refuses to resolve. My Father in law has a 522 and Im still waitin for the day Dish fixes the captioning issues. I check almost monthly with my FIL and caption issues still is the same.

Anyway..back on topic - I tried talking to the Station Manager of my local provider only to be stopped by the executive producer in which he kept repeatedly telling me that their signal is 1 and the same that they broadcast to all subscribers (satellite...cable...antennae). Im sure you know thats HOGWASH! I just wish either Dish or my local provider would CARE enough to work together and try to absolve this situation not just for me...but for everybody involved. Guess you cant have your cake and eat it some times eh? Im still relying on my trusty ol 501's (2 of em) and my 301. Both havent let me down once in all my years of owning them (8 plus years?)
Claude Greiner
It depends on how dish gets the signal from the local affiliate. Are they picking it up Analog OTA, or Digital OTA and then converting it to fiber and then sending it off the Cheyenne. Or are they getting it Via Fiber directly from the station Via Fiber?

There are plenty of things that will do it, however I wouldn't be so fast to blame Dish.

It could very well be a digital transcoder at the pop in your city that converts the signal to fiber to send to Cheyenne
J
i'd say almost certainly it is a problem with dish... i didnt know they were having issues with standard channel closed captioning.... i do know that in st louis though that a few of the HD locals don't have captioning working
KAB
KAB
Pub Member / Supporter Lifetime Supporter
· posted in Movie Talk
Not a bit surprised.

0 Replies · 6 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68795 Replies · 2689168 views
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long_time_Dish
Heart Full Of Soul - Rush
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EatMyVolts
Expressway to Your Heart -- The Soul Survivors
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long_time_Dish
Find A Way To My Heart - Phil Collins
H
FIND Your Way Back-Jefferson Starship
ClarkGable
Working My Way Back To You - The Four Seasons
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
467 Replies · 16680 views
comfortably_numb

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
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Juan
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
Was that a back door compliment for Verizon?
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dishstaller
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.
Almighty1
Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.
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Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
200 Replies · 3836 views
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cp2k
I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.
Jimbo
I like the move to campus sites for the early games. That adds a fun new dimension for fans, and cuts down on some of the travel expenses that would come with having to follow a team all the way through the playoffs at neutral sites.
Agree ... they started doing that a few years ago.
Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
Comcast is the first to report, with a massive 274,000 loss in video subscribers.

In the 3Q of 2016, Comcast had 21.42 million video subscribers and was the #1 provider, now at 10.39 million and is the #3 Provider, YTTV is #2 ( who also surpassed DirecTV-8 Million and Dish-under 5 Million), Charter/Spectrum is #1.

41 Replies · 1386 views
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R
In my area Cox (now Spectrum) has run everything underground instead of on poles.
Jimbo
In my area Cox (now Spectrum) has run everything underground instead of on poles.
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
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Bobby
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
In my local area all underground utilities are under the sidewalk. Of course from there, when entering your property, They are at least 18" in your dirt.
Jimbo
In my local area all underground utilities are under the sidewalk. Of course from there, when entering your property, They are at least 18" in your dirt.
I bet MOST of them are NOT 18", they may suppose to be, but I doubt they are .

Edison is definitely deep enough, but thats the only one ...
B
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
My fiber isp put everything in conduit, except for the drop line to the NID and it it buried 10 inches
R
Thats good, the neighborhood generally look better with buried plant ... until someone puts a shovel into the line planting the Spring Garden. :(
My area is very rocky, so there will be no shovels into the lines. Most of the lines were bored and the one's not bored where dug at least 18" deep. Cox had flagged my yard for them to dig up. But the foreman of the crew said he was not going to tear up my grass. He ended up installing the cable across the street at a vacant lot instead and bored the street for my pedestal. The line from the pedestal to my house could be damaged being it is fairly shallow.
Jimbo
My fiber isp put everything in conduit, except for the drop line to the NID and it it buried 10 inches
Really, you Lucky Dog !

Do you Work for that ISP ? :biggrin
Bobby
I bet MOST of them are NOT 18", they may suppose to be, but I doubt they are .

Edison is definitely deep enough, but thats the only one ...
I did the underground trench utility designs for 9 years. Gas and electric were 24". Telephone and CATV were 18". These were for new construction. Add on construction could be anywhere. All of the utilities went from their terminal points to a common utility point on the house. They were in a single trench.
So, if theres a issue with any buried line, the sidewalk needs to be dug up as well ???
That sucks.
Sometimes…. electric and CATV are in conduit so replacement is pretty easy. Telephone, specifically Pacific Telephone, Pacific Bell, SBC, ATT are direct buried and use encap termination directly onto the feed cable. That is always a sidewalk digup.
Jimbo
I did the underground trench utility designs for 9 years. Gas and electric were 24". Telephone and CATV were 18". These were for new construction. Add on construction could be anywhere. All of the utilities went from their terminal points to a common utility point on the house. They were in a single trench.

Sometimes…. electric and CATV are in conduit so replacement is pretty easy. Telephone, specifically Pacific Telephone, Pacific Bell, SBC, ATT are direct buried and use encap termination directly onto the feed cable. That is always a sidewalk digup.
Ok, your talking in the right of way ...
I thought you were talking about from the ped to the houses.

Fortunately you don't usually get Cable cuts Under a sidewalk, usually its when a Construction crew us digging with major equipment.

The drops to the house are not going to be very deep, sometimes barely under the sod. 6" is a godsend.
osu1991
I'm fortunate to have 3 fiber providers now.

Cox and T mobile bored and put conduit in before pulling the fiber thru the easement in my neighborhood . Windstream Kinetic I can't remember if they pulled conduit first or not. I remember they didn't have a boring machine when they came thru my yard, they used that for the mainline crossing under the street but had a vibratory plow in my backyard. I remember seeing some blue conduit just don't remember where it was being used. Windstream barely put the fiber run from the pedestal to my house about 2 inches underground. Landscaper hit it while putting landscaping around the pedestal they added to my yard. I made sure they buried it at least 12 inches when they replaced it.

AEP/ PSO the electric company has their main distribution lines running on poles along the back of my property. Cox has their main distribution line hung on those poles before going underground through the neighborhood.

I'm in the middle of a damage claim and about to take them to court as insurance is trying to get out of it claiming the lines were too low. Had an oversized load get lost and try to turn around in an older neighborhood. Pulled down 5 blocks of fiber with separate fiber lines belonging to the city, Cox/Spectrum and ATT.
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1937 Replies · 302170 views
long_time_Dish
No NASCAR in 4K on Sunday? Bummer...
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Jim5506
No NASCAR in 4K on Sunday? Bummer...
It's on Prime.
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long_time_Dish
It's on Prime.
Ah, ok, thanks!
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Foxbat
The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!
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S
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S
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Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in Internet Television (IPTV) Discussion Forum
I was reading this article


That said this-
Last summer, for the first time, streaming services like Netflix and Amazon Prime claimed the largest share of the television viewing audience, surpassing both cable and broadcast TV. Streaming captured 34.8 percent of July viewers, according to Nielsen data, compared to 34.4 percent for cable and 21.6 percent for broadcast.

And then, sometime in the second half of 2022, cord-cutters became the majority. The share of cable and satellite television subscribers dipped to 48 percent, according to a report from Samba TV, a television technology company.


Now I do not consider those with YTTV and the likes, Cord Cutters, but they still do not have Traditional Cable/Satellite delivered Live TV, so I decided to do the math.

There are, now, 129 Million Households in the United States.

In 2015, there were 100 Million Cable/Sat Subscribers , no streaming Live TV Service.

Today, there are 66 Million Live TV subscribers, including Cable, Satellite and Streaming.

Roughly, Streaming Live TV has 14 Million subs including all of them.

So that means, Cable/Satellite now has, roughly, 51 Million Households

So in just 8 years, lost 49% of their subscribers and by the end of this year, expected sub count to be, roughly, 45 million households.

That means a total loss of 55% since 2015 at the end of 2023.

But out of 129 Million households, 45 million will mean only 35% will get Cable/Satellite Delivered Live TV by the end of 2023.

Imagine what 2024 will be like.
917 Replies · 73298 views
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Bruce
According to industry figures reported by Sports Media Watch, this year's World Series averaged 11.69 million viewers on FOX, down 26% from the 15.71 million average the 2025 series delivered.
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Jimbo
According to industry figures reported by Sports Media Watch, this year's World Series averaged 11.69 million viewers on FOX, down 26% from the 15.71 million average the 2025 series delivered.
That thier own stupidity ...

They make it hard to find the game when its on FOX 1 game, then FS1, then on Tru or some other little ity biyy channel that people rerely watch and can't find. (I don't know if FOX is TRU or not, but thats what I'm saying, they put games on obscure channels and expect people to easily find it and watch.
Bruce
That thier own stupidity ...

They make it hard to find the game when its on FOX 1 game, then FS1, then on Tru or some other little ity biyy channel that people rerely watch and can't find. (I don't know if FOX is TRU or not, but thats what I'm saying, they put games on obscure channels and expect people to easily find it and watch.
Every WS game was on the main Fox Broadcast Channel, what are you referring to?
AZ.
AZ.
Every WS game was on the main Fox Broadcast Channel, what are you referring to?
Throughout the playoffs most games were not over the air. They were on FS1 or TrueTV, HBO, TBS....So without a sports package you need FS1, and the others you need a old school TV package. If I had to guess, close to 75% of playoff games were not on free local TV.
Bruce
Throughout the playoffs most games were not over the air. They were on FS1 or TrueTV, HBO, TBS....So without a sports package you need FS1, and the others you need an old school TV package. If I had to guess, close to 75% of playoff games were not on free local TV.
But I never posted about the playoffs, only the World Series.

And a 4 million drop in households is a big deal, specially what Fox pays for it, they are already losing money on the MLB contract, now even more, since they might have to give some of the money back to advertisers, since it might of not made certain ratings goals.
Bobby
But I never posted about the playoffs, only the World Series.

And a 4 million drop in households is a big deal, specially what Fox pays for it, they are already losing money on the MLB contract, now even more, since they might have to give some of the money back to advertisers, since it might of not made certain ratings goals.
Last year it was the Dodgers and Bluejays. This year is was the Brewers and the Rays, two teams that never won a World Series. Last year the Dodgers were the former year champion, can they do a repeat against a Toronto team that looked unbeatable. That World Series was a classic between two teams that really wanted it. The highlight of this year was can Milwaukee go 4-0 like they did to the Dodgers, and they just about did.
AZ.
AZ.
Last year it was the Dodgers and Bluejays. This year is was the Brewers and the Rays, two teams that never won a World Series. Last year the Dodgers were the former year champion, can they do a repeat against a Toronto team that looked unbeatable. That World Series was a classic between two teams that really wanted it. The highlight of this year was can Milwaukee go 4-0 like they did to the Dodgers, and they just about did.
Yep ratings have lots to do with what teams are playing. Large market over smaller. Underdog teams people want to root for. But If you make it hard to watch all the playoffs, you will get less interest for the World Series.
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TRG
TRG
According to industry figures reported by Sports Media Watch, this year's World Series averaged 11.69 million viewers on FOX, down 26% from the 15.71 million average the 2025 series delivered.

People are tired of watching the World Series without the Yankees. :devilish :biggrin
Bruce
Yep ratings have lots to do with what teams are playing. Large market over smaller. Underdog teams people want to root for. But If you make it hard to watch all the playoffs, you will get less interest for the World Series.
Except last year, the playoffs were aired on the same channels as this year.
Jimbo
People are tired of watching the World Series without the Yankees. :devilish :biggrin
Not Me, I rather enjoy it ...
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Jimbo
Except last year, the playoffs were aired on the same channels as this year.
Quick Question, WITHOUT Looking it up ...
Who played in the World Series last year ?
Jimbo
Except last year, the playoffs were aired on the same channels as this year.
True, but you had 2 Large Markets in it .
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Bruce
Quick Question, WITHOUT Looking it up ...
Who played in the World Series last year ?
Two MLB teams.
Jimbo
Two MLB teams.
Now, having low numbers this past year doesn't surprise me at all, you had 2 teams that don't like to spend tons of money and they are not your Large markets.
TRG
TRG
Not Me, I rather enjoy it ...
I thought you might like that. :biggrin