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blackjackmark

Last reply Nov 15, 2006 · posted in DISH Network Support Forum

Does Dish try to "save" customers from leaving?

Had Dish since 1995...but am seriously considerlig flipping back to cable. Upgrading to HD, and seeing that with the DVR fees and the related fees for a 622, even the basic package will be $55 + $12/mth...and I STILL would need an antenna for HD locals!

Insight is offering $51 for a dual-tuner HDDVR, cablecard, and 8 HD channels (OK, not nearly as many as DISH...but not into sports, and just how many channels can I watch at one time anyway!) and ALL my locals in HD. Granted, it's a 12-mth deal...but I figure that if they don't extend it...then I can reconsider flipping back to DIsh at that time.)

Wondering if, when I call Dish to cancel...will they attempt to counteroffer to keep me....or will my business just go away with nary a whimper from them?

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Hall

Nov 4, 2006

blackjackmark said:
...and I STILL would need an antenna for HD locals!

I used to think "an antenna ?? who still uses an antenna ??" but for digital reception, it's the BEST method vs getting the channels via cable or satellite. For one, there's NO possible signal degradation vs what they cable or satellite company might do (they don't always change the signal). Two, you'll get more channels. No cable company or satellite company carries all of the sub-channels that many stations offer. Now, whether they offer anything good or not is a different matter.

The best part is, the 622 receiver integrates these channels into your normal program guide as if you are receiving them from the same source.

Edgar_in_Indy

Nov 14, 2006

hall said:
I used to think "an antenna ?? who still uses an antenna ??" but for digital reception, it's the BEST method vs getting the channels via cable or satellite. For one, there's NO possible signal degradation vs what they cable or satellite company might do (they don't always change the signal). Two, you'll get more channels. No cable company or satellite company carries all of the sub-channels that many stations offer.

In back-to-back comparisons on my 51" Sony CRT I actually gave my Insight Cable locals the slight nod over the OTA locals (as viewed through my Dish 811 and LG DVD/ATSC Tuner). OTA is good, but subchannels can squeeze them a bit. My Insight locals are absolutely pristine.

I ended up keeping Dish for the Brazilian channels (for my wife) and get my HD locals through Insight, along with their HD pak and DVR for $32/month. No commitment. Very satisfied customer.

Edgar in Indy

Hall

Nov 14, 2006

Edgar_in_Indy said:
In back-to-back comparisons on my 51" Sony CRT I actually gave my Insight Cable locals the slight nod over the OTA locals (as viewed through my Dish 811 and LG DVD/ATSC Tuner). OTA is good, but subchannels can squeeze them a bit.

I'll be the first to say that only your eyes and what they see are what matter, but something ain't right.... Sub-channels or not, they still exist coming from the TV station. They're allocated "X" amount of bandwidth for (1) or as many channels and sub-channels as they want to offer. Insight is receiving the same signal, even if they're receiving it via microwave or fiber, the station is still outputting the same signal.

If you had tried just one receiver, you could certainly point the finger at it, but you've tried two....

Again, if you think they look better, that's all that matters.

Edgar_in_Indy

Nov 14, 2006

hall said:
I'll be the first to say that only your eyes and what they see are what matter, but something ain't right.... Sub-channels or not, they still exist coming from the TV station. They're allocated "X" amount of bandwidth for (1) or as many channels and sub-channels as they want to offer. Insight is receiving the same signal, even if they're receiving it via microwave or fiber, the station is still outputting the same signal.

If you had tried just one receiver, you could certainly point the finger at it, but you've tried two....

Again, if you think they look better, that's all that matters.

I guess it could've just been the different inputs. The OTA was via DVI/HDMI whereas the Cable box was hooked up through components. It was almost too close to call, but subjectively the cable picture seemed to look just a tiny bit better. I also preferred the nationals (e.g. Discovery, etc.) over my cable compared to Dish.

Anyway, my point is that, at least in Central Indiana, Insight Cable has excellent HD picture quality. So whoever the original poster was can't really go too wrong either way.

Edgar in Indy

bhawley

Nov 15, 2006

hall said:
I'll be the first to say that only your eyes and what they see are what matter, but something ain't right.... Sub-channels or not, they still exist coming from the TV station. They're allocated "X" amount of bandwidth for (1) or as many channels and sub-channels as they want to offer. Insight is receiving the same signal, even if they're receiving it via microwave or fiber, the station is still outputting the same signal.

Not always. Here in Raleigh TWC receives a HD feed not available OTA from PBS
channel 4 (WUNC-TV).

DishDave

Nov 15, 2006

That's what is stopping me from either leasing a 622 all of the fees assoc. with it. I am spoiled by my 721 and 508 no fees at all. HD is not that big of a deal and i get it on my local Cable thru Comcast for $5.00 a month. Best dish would do is 100 credit for my 942 and $10.00 off ten

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dfergie

Staff member HERE TO HELP YOU!

Last reply A moment ago · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

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reubenray

Saturday at 12:47 PM

$3.45 in Jane, MO.

Bobby

Yesterday at 11:04 AM

Regular$5.299
Premium$5.859
Diesel$7.599
at Costco, Rohnert Park.

harshness

Yesterday at 4:41 PM

Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.

dishstaller

Today at 8:19 AM

harshness said:
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek

harshness

A moment ago

dishstaller said:
Just curious here.....then why is diesel so much higher out there than it is elsewhere.

California has a ~93¢ per gallon consumer tax rate on automotive diesel, along with significantly higher refinement standards.

The fact that consumers can only buy some new full-sized truck models and a couple of vans with diesel power makes the fuel an odd duck in refinery priorities.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 22 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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long_time_Dish

Yesterday at 9:14 PM

Find A Way To My Heart - Phil Collins

hwkn

Today at 2:39 AM

FIND Your Way Back-Jefferson Starship

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ClarkGable

Today at 5:51 AM

Working My Way Back To You - The Four Seasons

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dishstaller

Today at 8:07 AM

Don't Look Back - Boston

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harshness

22 minutes ago

Please Come to Boston - Dave Loggins

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ts27330

37 minutes ago · posted in Cable Television and Fiber Providers

Charter/Spectrum tv app works with more brands

The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.

0 Replies · 9 views

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Bobby

Supporting Founder Lifetime Supporter

Last reply 57 minutes ago · posted in DISH Network Support Forum

4K Events Discussion Thread

This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.

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long_time_Dish

Oct 23, 2026

No NASCAR in 4K on Sunday? Bummer...

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Jim5506

Oct 24, 2026

long_time_Dish said:
No NASCAR in 4K on Sunday? Bummer...

It's on Prime.

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long_time_Dish

Oct 24, 2026

Jim5506 said:
It's on Prime.

Ah, ok, thanks!

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Foxbat

Oct 24, 2026

The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!

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sasmith

Yesterday at 9:22 PM

Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

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jsmit86

57 minutes ago

sasmith said:
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

Most of the 4K action on the 148-xx channels will be on Saturday for College Football. For whatever reason, the guide does not show the games until later in the week. The Fox Big Noon game will show up, and there will usually be a couple of other games, some on Fox, and some on ESPN.

I don't know if you need to be subscribed to locals to get them.

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ewindowman

Lifetime Supporter

Last reply 58 minutes ago · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th

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slow_poke_pete

Yesterday at 6:38 PM

https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

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comfortably_numb

Yesterday at 6:52 PM

slow_poke_pete said:
https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

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Juan

Yesterday at 9:50 PM

comfortably_numb said:
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

Was that a back door compliment for Verizon?

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dishstaller

Yesterday at 10:00 PM

slow_poke_pete said:
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.

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Almighty1

Today at 5:30 AM

Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.

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comfortably_numb

59 minutes ago

dishstaller said:
And THAT was when I realized just how incompetent most of the people are who run these companies

I wouldn't call it incompetence necessarily, it's just that the customer is only a device now, the old idea that you need to spend money to make money has been forgotten. They're not looking at the long game. They're looking at immediate exposure and shareholder value. Spending a lot of money on local call centers might be a good long term investment, but it doesn't do anything for them in the short term. That's what the blank stares were about, they thought YOU didn't get it.

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comfortably_numb

58 minutes ago

Juan said:
Was that a back door compliment for Verizon?

And TMO. If anybody's lagging behind the most, it's ATT.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Today at 8:50 AM · posted in The Chit Chat Club

FDA issues new warning for Ozempic - can cause eye-stroke

Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.