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hdtvtechno

Last reply Nov 20, 2006 · posted in DISH Network Support Forum

Urgent: Whats the Dishnetowrk's Fraud Dept Phone # ?

Some asshat used my credit card to order his/her own dishnetowrk service...

I need to stop this...

maybe Scott will know... ?

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Teddy74

Nov 16, 2006

Same thing happend to me but they found who was using may Credit Card and it was the same guy who opened my account in Dish Network........He starded opening more accounts with my Credit Card.....They said the problem was resolved and they said I will receive my money back in 5 days..........and the next day they kept on charging my Card .....So I had to Cancel my Credit Card.....Thats incredible the same people that opens your account.......

Nevada_MO_Guy

Nov 17, 2006

Teddy74 said:
So I had to Cancel my Credit Card.

That is a bad deal.

To let others know, dispute the charges on your first bill, before you send a payment in and instead of cancelling the credit account you could report the card as lost/stolen, that will automatically suspend the old account from future charges and will give you a new card with a new number.

KE4EST

Nov 18, 2006

Nevada_MO_Guy said:
That is a bad deal.

To let others know, dispute the charges on your first bill, before you send a payment in and instead of cancelling the credit account you could report the card as lost/stolen, that will automatically suspend the old account from future charges and will give you a new card with a new number.

Yes it is always better to report it as lost or stolen.

hdtvtechno

Nov 18, 2006

ke4est said:
Yes it is always better to report it as lost or stolen.

Thats what i did... and got a new card number in 5 days...

ThomasRz

Nov 18, 2006

ke4est said:
Yes it is always better to report it as lost or stolen.

You're not a "mover" by any chance? No, it is not better to report it as lost or stolen - unless it was lost or stolen. To do so is fraud. There are different rules depending upon the circumstances and if you looked at the affidavit you signed with your bank you will see that you have committed a federal crime. What is with some people who post here? To them it's always whatever gets me what I want and to hell with everyone else. I think that these individuals must have come of age during the Clinton administration and its "if you can get away with it - it isn't illegal" mentality. Sheesh!

SummitAdvantageRetailer

Nov 19, 2006

Nevada_MO_Guy said:
That is a bad deal.

To let others know, dispute the charges on your first bill, before you send a payment in and instead of cancelling the credit account you could report the card as lost/stolen, that will automatically suspend the old account from future charges and will give you a new card with a new number.

There's a potential problem if the charges you dispute is in fact valid. We had a similar situation with our AMEX and they stated that if AMEX finds or rules that the disputed charge is in fact valid, the card holder will be liable for the finance charges and/or late payment fee (if you didn't make the minimum payment, that is) accrued up until the day we pay that disputed amount. So check with your credit card company before taking this advice.

Nevada_MO_Guy

Nov 20, 2006

ThomasRz said:
No, it is not better to report it as lost or stolen - unless it was lost or stolen. To do so is fraud. There are different rules depending upon the circumstances and if you looked at the affidavit you signed with your bank you will see that you have committed a federal crime.

Easy, I don't think the tone of this thread warrants any extradition papers.

I believe the terms "lost or stolen", also pertain to if your control of the card number has been lost or stolen, even if you physically still have the card.

I think that these individuals must have come of age during the Clinton administration

Sometimes a cigar is just a cigar.

As, SummitAdvantageRetailer said, you should always make the minimum payment while your dispute in being investigated.

Claude Greiner

Nov 20, 2006

What usually happens in these situation is little Johnny goes to get DISH Network but has bad credit and no credit card. So he calls up Aunt Sally and she lets him use her credit card, and then he puts it in his mothers name with her Social Security Number.

3 months later, little Johnny doesn't pay his satellite bill and the account is disconnected. A few weeks after the service is shut off, Aunt Sally looks on her credit card and sees that DISH Network charged her several hundred dollars for the equipment.

Not remembering she had given her card to Johnny, she disputes the charges and wins the dispute.

About a month after that, Johnnys mother gets a nasty phone call from the collection agency telling her about the account that she now owes several hundred dollars.

It could be a retaler using the same card over and over again, but this is usually what happens. I see it about once per week from customers who order from us and present the credit card and the name and social security number being their own!

If I had known. we would never sign these customers up to begin with because its a back charge waiting to happen when the account goes in disconnect.

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dfergie

Staff member HERE TO HELP YOU!

Last reply 7 minutes ago · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

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Bobby

Yesterday at 11:04 AM

Regular$5.299
Premium$5.859
Diesel$7.599
at Costco, Rohnert Park.

harshness

Yesterday at 4:41 PM

Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.

dishstaller

Today at 8:19 AM

harshness said:
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek

harshness

26 minutes ago

dishstaller said:
Just curious here.....then why is diesel so much higher out there than it is elsewhere.

California has a ~93¢ per gallon consumer tax rate on automotive diesel, along with significantly higher refinement standards.

The fact that consumers can only buy some new full-sized truck models and a couple of vans with diesel power makes the fuel an odd duck in refinery priorities.

osu1991

7 minutes ago

$3.50-$3.52 around Tulsa and $3.45 in OKC

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 48 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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long_time_Dish

Yesterday at 9:14 PM

Find A Way To My Heart - Phil Collins

hwkn

Today at 2:39 AM

FIND Your Way Back-Jefferson Starship

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ClarkGable

Today at 5:51 AM

Working My Way Back To You - The Four Seasons

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dishstaller

Today at 8:07 AM

Don't Look Back - Boston

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harshness

48 minutes ago

Please Come to Boston - Dave Loggins

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ts27330

Today at 9:47 AM · posted in Cable Television and Fiber Providers

Charter/Spectrum tv app works with more brands

The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.

0 Replies · 11 views

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Bobby

Supporting Founder Lifetime Supporter

Last reply Today at 9:27 AM · posted in DISH Network Support Forum

4K Events Discussion Thread

This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.

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long_time_Dish

Oct 23, 2026

No NASCAR in 4K on Sunday? Bummer...

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Jim5506

Oct 24, 2026

long_time_Dish said:
No NASCAR in 4K on Sunday? Bummer...

It's on Prime.

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long_time_Dish

Oct 24, 2026

Jim5506 said:
It's on Prime.

Ah, ok, thanks!

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Foxbat

Oct 24, 2026

The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!

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sasmith

Yesterday at 9:22 PM

Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

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jsmit86

Today at 9:27 AM

sasmith said:
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

Most of the 4K action on the 148-xx channels will be on Saturday for College Football. For whatever reason, the guide does not show the games until later in the week. The Fox Big Noon game will show up, and there will usually be a couple of other games, some on Fox, and some on ESPN.

I don't know if you need to be subscribed to locals to get them.

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ewindowman

Lifetime Supporter

Last reply Today at 9:27 AM · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th

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slow_poke_pete

Yesterday at 6:38 PM

https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

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comfortably_numb

Yesterday at 6:52 PM

slow_poke_pete said:
https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

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Juan

Yesterday at 9:50 PM

comfortably_numb said:
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

Was that a back door compliment for Verizon?

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dishstaller

Yesterday at 10:00 PM

slow_poke_pete said:
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.

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Almighty1

Today at 5:30 AM

Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.

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comfortably_numb

Today at 9:26 AM

dishstaller said:
And THAT was when I realized just how incompetent most of the people are who run these companies

I wouldn't call it incompetence necessarily, it's just that the customer is only a device now, the old idea that you need to spend money to make money has been forgotten. They're not looking at the long game. They're looking at immediate exposure and shareholder value. Spending a lot of money on local call centers might be a good long term investment, but it doesn't do anything for them in the short term. That's what the blank stares were about, they thought YOU didn't get it.

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comfortably_numb

Today at 9:27 AM

Juan said:
Was that a back door compliment for Verizon?

And TMO. If anybody's lagging behind the most, it's ATT.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Today at 8:50 AM · posted in The Chit Chat Club

FDA issues new warning for Ozempic - can cause eye-stroke

Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.