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DishAggie

Last reply Nov 22, 2006 · posted in DISH Network Support Forum

KBTX (CBS) Not on Waco/Bryan, TX Locals?

I continue to send emails to E* customer service to find out why my local CBS affiliate KBTX is not on my locals. E* offers me KWTX which is located in Waco, Texas while KBTX is located literally 7 miles from my house in College Station, Texas. E* has a different "form" answer each time.

KBTX officials say that they have asked E* for years to be added and even went to Denver to visit them in person. Still no KBTX on my locals.

KBTX is a stand alone, full power, CBS affiliate with local news, weather, and sports, that is produced locally, while KWTX does not cover this area at all.

In fact, all of the "locals" that E* offers me living in College Station, TX, all affiliates are physically located some 90 miles away in Waco.

It must be one the perils of living in the WACO DMA, but having a local CBS affiliate that E* refuses to retransmit to me.

A sidenote, D* as been offering KBTX AND KWTX for several years to subscribers in this area.

Another example of E* not fully understanding its subscibers concerns in unique DMAs.

Anyone have any other information on this?

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Juan

Nov 21, 2006

You need to do a little research. Local's on satellite are based on "DMA" whichhas absolutly nothing to do with how close a tv signal is to your house. If the channel you want is not part of your "DMA" there is little or no chance you can see it via E* satellite tv (see distants thread) Cable TV follows different rules than satellite

Mr Tony

Nov 21, 2006

DishAggie said:
I continue to send emails to E* customer service to find out why my local CBS affiliate KBTX is not on my locals. E* offers me KWTX which is located in Waco, Texas while KBTX is located literally 7 miles from my house in College Station, Texas. E* has a different "form" answer each time.

KBTX officials say that they have asked E* for years to be added and even went to Denver to visit them in person. Still no KBTX on my locals.

your market has 2 CBS stations. One in Waco and one in College Station (as you've noted). Per "must carry", Dish (and Direct) only need to carry ONE of them. There are 3 ways to make them carry both.
1. Dish volunteers to carry both
2. The owner of both stations say "carry both or none"
3. They are licensed in different states (this is the ONLY way Dish is forced to carry both)

KBTX is a stand alone, full power, CBS affiliate with local news, weather, and sports, that is produced locally, while KWTX does not cover this area at all.

according to what I've read, KBTX Is a satellite station of KWTX. There may be some local news but it looks like they are one in the same. That gets back to the above point. Since all the other stations in your market are from Waco, maybe the college station one can't get a good signal to the POP so that's why it isnt carried.

In fact, all of the "locals" that E* offers me living in College Station, TX, all affiliates are physically located some 90 miles away in Waco.

lots of DMA's are like that. My uncle lives 160 miles from Minneapolis, yet he still has Mpls locals. Fargo is about 90 miles away.

It must be one the perils of living in the WACO DMA, but having a local CBS affiliate that E* refuses to retransmit to me.

A sidenote, D* as been offering KBTX AND KWTX for several years to subscribers in this area.

Another example of E* not fully understanding its subscibers concerns in unique DMAs.

Anyone have any other information on this?

read above. Dish doesn't have to carry both unless they want to due to must carry.

digiblur

Nov 21, 2006

DishAggie said:
I continue to send emails to E* customer service to find out why my local CBS affiliate KBTX is not on my locals. E* offers me KWTX which is located in Waco, Texas while KBTX is located literally 7 miles from my house in College Station, Texas. E* has a different "form" answer each time.

Looks like an OTA digital signal is the way to go. Their signal covers college station even if they are still at low power:

Low power : http://www.fcc.gov/fcc-bin/FMTV-service-area?x=DS676778.html

Full power : http://www.fcc.gov/fcc-bin/FMTV-service-area?x=DT600472.html

DishAggie

Nov 22, 2006

Sorry for not including some additional facts about KBTX in the original post.

KBTX and KWTX are both owned by Gray Communications, a company with stations across the country in a variety of markets.

They are two TOTALLY seperate stations/affilates. It's NOT one of those situations where they produce the programming in one place to make it look like it is for another place.

Yes, this market/DMA does have two CBS affiliates.

The primary local cable companies in each town (Waco area vs. Bryan/College Station area) only carry the CBS affiliate that provides the local programming for that particular area.

The stations, despite being owned by the same corporation, do a lot of different programming especially in what each decides to be a part of syndication wise. They have totally seperate managements.

I do receive the KBTX via an OTA antenna. I want DISH to add it primarily so I can utilize my DVR to record the local news and sports.

Thanks for all the input!

ewindowman

Lifetime Supporter

Last reply 2 minutes ago · posted in DISH Network Support Forum

Dish Bankruptcy - Business as Usual

Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th

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slow_poke_pete

Yesterday at 6:38 PM

https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

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comfortably_numb

Yesterday at 6:52 PM

slow_poke_pete said:
https://www.phonearena.com/news/att-reshoring-customer-care_id184650

Meanwhile att is getting rid of overseas call centers

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

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Juan

Yesterday at 9:50 PM

comfortably_numb said:
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3

Was that a back door compliment for Verizon?

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dishstaller

Yesterday at 10:00 PM

slow_poke_pete said:
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.

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Almighty1

Today at 5:30 AM

Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.

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comfortably_numb

Today at 9:26 AM

dishstaller said:
And THAT was when I realized just how incompetent most of the people are who run these companies

I wouldn't call it incompetence necessarily, it's just that the customer is only a device now, the old idea that you need to spend money to make money has been forgotten. They're not looking at the long game. They're looking at immediate exposure and shareholder value. Spending a lot of money on local call centers might be a good long term investment, but it doesn't do anything for them in the short term. That's what the blank stares were about, they thought YOU didn't get it.

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comfortably_numb

Today at 9:27 AM

Juan said:
Was that a back door compliment for Verizon?

And TMO. If anybody's lagging behind the most, it's ATT.

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ERSanders

19 minutes ago

The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!

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navychop

2 minutes ago

So you have a MBA?
:devilish

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 14 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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hwkn

Today at 2:39 AM

FIND Your Way Back-Jefferson Starship

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ClarkGable

Today at 5:51 AM

Working My Way Back To You - The Four Seasons

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dishstaller

Today at 8:07 AM

Don't Look Back - Boston

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harshness

Today at 10:03 AM

Please Come to Boston - Dave Loggins

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Bobby

14 minutes ago

Come A Little Bit Closer - Jay and the Americans

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dfergie

Staff member HERE TO HELP YOU!

Last reply 27 minutes ago · posted in The Chit Chat Club

Gas Price Info With National Gas Temperature Map

Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

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Bobby

Yesterday at 11:04 AM

Regular$5.299
Premium$5.859
Diesel$7.599
at Costco, Rohnert Park.

harshness

Yesterday at 4:41 PM

Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.

dishstaller

Today at 8:19 AM

harshness said:
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek

harshness

46 minutes ago

dishstaller said:
Just curious here.....then why is diesel so much higher out there than it is elsewhere.

California has a ~93¢ per gallon consumer tax rate on automotive diesel, along with significantly higher refinement standards.

The fact that consumers can only buy some new full-sized truck models and a couple of vans with diesel power makes the fuel an odd duck in refinery priorities.

osu1991

27 minutes ago

$3.50-$3.52 around Tulsa and $3.45 in OKC

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ts27330

Today at 9:47 AM · posted in Cable Television and Fiber Providers

Charter/Spectrum tv app works with more brands

The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.

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Bobby

Supporting Founder Lifetime Supporter

Last reply Today at 9:27 AM · posted in DISH Network Support Forum

4K Events Discussion Thread

This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.

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long_time_Dish

Oct 23, 2026

No NASCAR in 4K on Sunday? Bummer...

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Jim5506

Oct 24, 2026

long_time_Dish said:
No NASCAR in 4K on Sunday? Bummer...

It's on Prime.

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long_time_Dish

Oct 24, 2026

Jim5506 said:
It's on Prime.

Ah, ok, thanks!

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Foxbat

Oct 24, 2026

The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!

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sasmith

Yesterday at 9:22 PM

Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

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jsmit86

Today at 9:27 AM

sasmith said:
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S

Most of the 4K action on the 148-xx channels will be on Saturday for College Football. For whatever reason, the guide does not show the games until later in the week. The Fox Big Noon game will show up, and there will usually be a couple of other games, some on Fox, and some on ESPN.

I don't know if you need to be subscribed to locals to get them.

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dishstaller

Pub Member / Supporter Lifetime Supporter

Today at 8:50 AM · posted in The Chit Chat Club

FDA issues new warning for Ozempic - can cause eye-stroke

Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.