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Tom Bombadil
Supporting Founder
Last reply · posted in DISH Network Support Forum
Satellite services look to HDTV for a boost
Providers set to battle with cable for customers who buy the pricey sets

By YINKA ADEGOKE
Reuters News Service

NEW YORK - Cable and satellite television providers will fight for upscale subscribers on a new battlefront this holiday season: the local electronics shop.

Pricey flat-screen high-definition televisions are expected to be one of the hottest items in the United States this season, when an estimated $21 billion will be spent on consumer electronics products alone.

Cable and satellite companies regard the advanced functions of the new TVs, such on-demand interactive services, as essential to their efforts to drum up new revenue.

The more upscale customers interested in such services are also viewed as less likely to switch providers.

"There's a very strong correlation between higher-end customers and lower churn," said Jon Gieselman, senior vice president for advertising at DirecTV Group.

And because national retailers such as Best Buy and Circuit City display HDTVs using satellite service from DirecTV or EchoStar Communications Corp., analysts say that relationship alone could give satellite companies an edge over rival cable operators.

"If this is a flat-panel Christmas — and it looks like it's going to be one — every time you go into a store the salesperson is going to say: Have you thought about getting DirecTV or DISH?" said Todd Mitchell, an analyst at Kaufman Bros.

Pacific Media Associates forecasts that more than 3.2 million HDTV sets will be sold in the United States in the fourth quarter of 2006, more than twice the number sold a year ago. But when customers plug in their new high-tech TVs, they may not realize they need upgraded service to get the sharp pictures over a full screen that looked so good in the store.

There also is an incentive for retailers and HDTV makers to promote a service because it reduces the number of disappointed customers returning sets, analysts say.

According to a recent Leichtman Research survey, as many as one in six U.S. homes has at least one HDTV set. But nearly half of those do not receive HD signals through their provider.

Cable ready
But cable operators, who have attracted record numbers of new subscribers recently by combining telephone, Internet and television service, say the battle is far from over.

"There are a few times in a customer's life to consider who their video provider is — maybe when they move to a new home," said Page Thompson, senior vice president of video services at Comcast Corp., the largest U.S. cable company.

"For a customer right now, when they buy an HD set is a time when they make that evaluation."

With that in mind, Comcast and other cable operators are working more closely with local and national retailers to explain to consumers how to sign up for high-definition services.

Some of them are even offering free HD services plus extra features. Comcast provides more than 100 hours of HD on-demand programming, while New York-based Cablevision Systems Corp. advertises HD as "free" for its digital cable customers.

Yet DirecTV and EchoStar's DISH network see HD as important in the battle for subscribers because they cannot provide the same kind of Web and phone services cable operators offer.

DirecTV has long-standing ties with retailers, including Best Buy and Circuit City, and is now working with HDTV set makers such as Sony Corp. and Samsung Electronics Co. Ltd to explain the service to customers. But that is no easy task.

Phil Abram, Sony vice president of TV marketing in the United States, said making consumers aware they need an HD service is a major hurdle.

Abram said it's the one thing that is confusing customers most.
2 Replies · 1298 views
Tom Bombadil
And related information about HDTV sales. This is good news in that it will drive E*, D* and channel providers toward more HD.

HDTV sales headed for a breakout year
Sales up 30 percent from 2005, with deep price cuts ahead for the holidays.

By Anya Sostek
PITTSBURGH POST-GAZETTE
Thursday, November 23, 2006

Eric Carlisle is engaged to a woman whose birthday is within days of Valentine's Day. Rather than give her flowers, chocolates or jewelry, he surprised her this year with a 42-inch plasma high-definition television for their bedroom.

The gift was a hit, and two weeks ago, the 36-year-old invested in another HDTV, this one a 61-inch rear-projection model for their Coraopolis, Pa., living room.

"Our living room is so big that a small TV would just look like a family picture," said Carlisle, standing outside a Best Buy store. "This is the thing to do."

Across the country, consumers such as Carlisle are making 2006 a breakout year for high-definition televisions. Spurred by rapidly falling prices, this year's sales of HDTVs already have surpassed all of last year's by more than 30 percent, with the holiday season still to come.

"I was just looking at the numbers," said Matt Swanston, director of business analysis for the Consumer Electronics Association. "It's been incredible."

So far this year, wholesale prices on HDTVs have fallen 8 percent from last year, he said, averaging $1,400 compared with $1,526 a year ago. Retail prices on televisions between 40 and 45 inches have fallen even more, dropping between a quarter and a third in just the past six months, said Paul Gagnon, director of North American TV market research for Austin-based DisplaySearch.

TVs in that size range are now sold in both plasma and liquid crystal displays, causing manufacturers of each screen type to offer steep price cuts in the battle for dominance.

"There's a real rush to see who can take the majority of the market the quickest," Gagnon said.

The price on a 40-inch Sony LCD model, for example, has fallen 33 percent since it debuted in February, from about $3,000 to $2,000. The price of a Panasonic 42-inch plasma model, which has been slightly upgraded from year to year, dropped from $6,000 in the 2004 holiday season to $3,500 last December and to about $1,600 this year.

Of course, even with prices dropping, the biggest and highest-quality HDTVs don't come cheap. That 40-inch Samsung retails for about $2,300. The 61-inch rear projection model purchased by Carlisle, also a Samsung, retails for about $2,900.

Or there's the new model by Panasonic: a 103-inch behemoth that costs a cool $75,000.

Most Americans, though, are considerably more frugal. The top-selling HDTV size, said Gagnon, is 36 inches, and the cheapest fully equipped HDTVs can be had for about $550.

The popularity of HDTVs has also set up fierce competition between retailers, who have been prominently advertising the sets during televised sporting events and have featured HDTV price cuts among their "Black Friday" sales.

In Central Texas, Home Depot is advertising a 32-inch LCD HDTV for $478 through Sunday. Wal-Mart is selling the same size HDTV for $598 on its Web site. Office Depot is advertising a 42-inch plasma screen version for $799.

First introduced in 1998, HDTVs are now in about 30 percent of American homes, Swanston said.

Lower prices aren't the only lure. Viewers also are attracted by the variety of programs now available in high definition.

When they get into the stores, consumers are confronted with so many HDTV options that buying a computer seems simple by comparison. To help shoppers sort out types of screens, sizes and resolutions, Wal-Mart produced an instructional video that plays on a loop on in-store televisions.

And unlike the stereotype from years past, it isn't just the men who are tuning in.

"The flat panel has changed the battle of the sexes around television," said Brian Lucas, a spokesman for Best Buy Co. Inc., noting that some women now see them as wall art. "It used to be men trying to up-sell their wives, and now wives are up-selling their husbands."

Indeed, it was comments from his fiancee about wanting to hang a television on the wall that planted the seed for Carlisle to buy her an HDTV as a present.

Carlisle's microdisplay rear-projection model, however, cannot hang on the wall.
Poke
Well this should be really good news for Dish! Since they have more HD than anyone if folks are smart they will get on the Dish!
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
471 Replies · 16754 views
comfortably_numb

Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
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Juan
Too bad their service is expensive and their coverage sucks compared to the other two of the Big 3
Was that a back door compliment for Verizon?
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dishstaller
Meanwhile att is getting rid of overseas call centers

Too little too late.

I can actually shed some light on the corp attitude towards call centers.

2015-2017 I was on the Viasat Dealer Council. They would fly us out to CO or CA and wine and dine us. Pretty cool but I was there to give my input because I was a top retailer and I wanted things to improve.
Anyway, at one of the meetings I brought up the fact that customers constantly complained about the overseas call centers. The VP of the company told me that I just didn't understand....those people cost something like 25% of what US employees would cost. Well, as usual when I went out to these meetings, I was loaded for bear....ie facts. I gave them an example of a customer who spent over an hour with one of these call centers and still never got her issue resolved. She called me the next morning after we opened and I had her situation fixed in 2 minutes. I told him "So you guys paid this overseas call center X amount but the customer still wasn't taken care of. I on the other hand, and a US call center probably would have as well because there wouldn't have been the language barrier, had her taken care of in 2 min. so your savings just went right out the door because a US call center would have taken care of her and MANY other customers while your overseas call center did nothing more than PISS off a customer.
Blank stares was all I got.

And THAT was when I realized just how incompetent most of the people are who run these companies. It WAS an enlightening experience.
Almighty1
Even 23 years ago, Verizon was known for having quality customer service. T-Mobile had quality customer service too but just poor mobile service. AT&T when it was still known as AT&T Wireless, Cingular Wireless both had poor customer service. This was when all three were providing customer service from the U.S. so even in the U.S., some companies are still better than others as it still depends on who they hire. That's the same reason AT&T Broadband Inc. which was basically their Cable TV never gotten far and got sold to Comcast.
comfortably_numb
And THAT was when I realized just how incompetent most of the people are who run these companies

I wouldn't call it incompetence necessarily, it's just that the customer is only a device now, the old idea that you need to spend money to make money has been forgotten. They're not looking at the long game. They're looking at immediate exposure and shareholder value. Spending a lot of money on local call centers might be a good long term investment, but it doesn't do anything for them in the short term. That's what the blank stares were about, they thought YOU didn't get it.
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comfortably_numb
Was that a back door compliment for Verizon?

And TMO. If anybody's lagging behind the most, it's ATT.
ERSanders
The short term financial thinking by MBAs is what killed Xerox. Ask me how I know!
navychop
So you have a MBA?
:devilish
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Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68798 Replies · 2689255 views
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H
FIND Your Way Back-Jefferson Starship
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ClarkGable
Working My Way Back To You - The Four Seasons
dishstaller
Don't Look Back - Boston
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harshness
Please Come to Boston - Dave Loggins
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Bobby
Come A Little Bit Closer - Jay and the Americans
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Chit Chat Club
Stumbled across this ... http://www.gaspricewatch.com/USGas_ZipSearch.asp
I found no local prices, although it did show stations at my location...
Added these to this post...
USA National Gas Temperature Map
State By State Gasoline Taxes
Gas Buddy

Ethanol Free Stations

5574 Replies · 463202 views
Bobby
Regular$5.299​
Premium$5.859​
Diesel$7.599​
at Costco, Rohnert Park.​
harshness
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").

Crude (combined pricing) is around $90/barrel now, so prices should have, at least, fallen in step with the crude futures.
dishstaller
Finally! Some big movement in California diesel pricing (and no, there is no such beastie as a diesel "winter formula").
Just curious here.....then why is diesel so much higher out there than it is elsewhere. Bobby just posted $7.59/gal, locally it is $5.59.....that's two bucks difference. :eeek
harshness
Just curious here.....then why is diesel so much higher out there than it is elsewhere.
California has a ~93¢ per gallon consumer tax rate on automotive diesel, along with significantly higher refinement standards.

The fact that consumers can only buy some new full-sized truck models and a couple of vans with diesel power makes the fuel an odd duck in refinery priorities.
osu1991
$3.50-$3.52 around Tulsa and $3.45 in OKC
T
· posted in Cable Television and Fiber Providers
The Charter/Spectrum tv app has been updated to make it downloaded with more tv brands. I recently added it to my LG Oled tv.
0 Replies · 22 views
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This thread is a place to discuss the 4K events that appear on channel 540. We are getting, at this point, one college football game a week. Let's hope there is more coming.
1938 Replies · 302200 views
long_time_Dish
No NASCAR in 4K on Sunday? Bummer...
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Jim5506
No NASCAR in 4K on Sunday? Bummer...
It's on Prime.
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long_time_Dish
It's on Prime.
Ah, ok, thanks!
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Foxbat
The World Series Game 1 quality was excellent, the Dolby Surround put us in the seats. Thanks, Dish!
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S
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S
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jsmit86
Not seeing many 4k games on the 148 channels lately?

Also I do not see the 4KFox channel on 148-01; I also do not subscribed to our Local Houston channels.

Maybe I need to subscribe to locals or add the National Action Pack? Not sure the extra cost is worth it??

thx for any info or suggestions

S
Most of the 4K action on the 148-xx channels will be on Saturday for College Football. For whatever reason, the guide does not show the games until later in the week. The Fox Big Noon game will show up, and there will usually be a couple of other games, some on Fox, and some on ESPN.

I don't know if you need to be subscribed to locals to get them.
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dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Chit Chat Club
Now after reading this story I walked away thinking that this is being blown out of proportion because of the incredibly low numbers of those affected.....BUT....I've read posts by some of you who are taking this drug so I figured it was worth posting.

0 Replies · 25 views
KAB
KAB
Pub Member / Supporter Lifetime Supporter
· posted in Movie Talk
Not a bit surprised.

0 Replies · 27 views