well first off, as far as ur kaku installation, u just got crappy installers. They shouldve put the pole in for free no questions asked. you need to get ahold of dtv and complain. as far as the your signal problem, you said u have a inline box hooked up, do u mean the b-band converter? if not, you need to disconnect it. if it is keep connected cause your going to need when dtv launches more hd channels. check the coordinates on the dish making sure everything is set correctly, make sure your foot mount is plum, and make sure the wire is connected on the sat in port on the receiver ( believe me, ive seen it connected on the off air input ). this should help u out a bit, if u need coordinates refer to the receiver menu. there should be a section where u enter ur zipcode and it gives u the coordinates. there is also a signal meter that follows afterwards. at first youll see numbers just popping up, you have to go to where it says signal meter to view the signal bar.