Re: [VOOM] Rain Fade in Mn: Update
Steven PLEASE keep us all updated on this. for the
past three weeks here in Dallas Tx it has been raining
just about every night and at times all day. So
needless to say I have been watching local basic
Comcast cable. Never had this much outage with my D*
service. I have had installs inc. out 4 times now for
verious reasons including rain fade, but they keep
saying that there is no such thing as a bigger dish
for Voom. Rain fade on Voom is a serious prouble it
seems from what I have read here and on
http://www.satelliteguys.us forums. All I can say is
that I am now in the third month of this and not happy
as I am now down $400 of my money.
You would think that in todays world of technology a
company like Voom would have all this straighten out
before they go live. Are we considered the beta
testers for this? on the positive side I do like Voom
and the HD part of it and whats in store for a PVR.
Lets just hope its not more than $250 for the PVR.
Because then I will be going to alterenative means for
my HD and PVR solution.
OK off my soap box now.
--- MNHTUG <MNHTUG.17k6ym@nobody.satelliteguys.us>
wrote:
>
> Put a message about my reception problem out on the
> Voom Yahoogroup on
> Saturday night. Wilt said he would let Voom know
> about the problem in a
> message on Sunday. Got a call from Chris at Installs
> Inc on Monday
> morning. Said he would send a larger dish out to the
> local installer
> (White Glove). Mitch from White Glove called
> Wednesday night. Signal
> strength was 92. Mitch scheduled a service call for
> larger dish install
> to be performed on Saturday.
>
> I am EXTREMELY satisfied with Wilt's ability to get
> things taken care
> of quickly. I'm not sure White Glove is happy with
> me for posting my
> problem, but it is in fact a problem that appears to
> be well documented
> by Voom subscribers. If the change improves
> reception during light to
> medium rain fall we will be happy.
>
> Since we did not watch Voom for almost two weeks, it
> would be nice to
> get some sort of compensation. At $100/mo, one
> expects things to work.
> I'm dreaming right?
>
> Cheers to Wilt. He is an incredible asset to Voom.
> Chris from Installs
> Inc also appears to be on top of things. White Glove
> is going thru the
> motions so no complaints there.
>
> Go Voom!
>
> Steven Benson
> Minnesota Home Theater User Group (MNHTUG)
>
>
> --
> MNHTUG
>
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