New Technical Information Bullet (TIB) – DISH 311 receivers with software version P417 may not display even-numbered transponders from 110°W in the Installation Summary screen if the receiver is directly connected to a DISH Pro Twin LNBF or DISH Pro Quad LNBF. This issue is a display problem only; the receivers can still receive even-numbered transponders.
o Check Switch Test – If you run a Check Switch test on a DISH 311 and the Installation Summary screen does not list 110°W even transponders, go to the Point Dish screen (MENU-6-1-1) and verify signal on a 110°W even-numbered transponder, such as 12 or 14. If the signal is displayed on 110°W even-numbered transponders on the Point Dish screen, do not replace any equipment. This issue will be corrected in an upcoming software release.
o Check Switch Test – If you run a Check Switch test on a DISH 311 and the Installation Summary screen does not list 110°W even transponders, go to the Point Dish screen (MENU-6-1-1) and verify signal on a 110°W even-numbered transponder, such as 12 or 14. If the signal is displayed on 110°W even-numbered transponders on the Point Dish screen, do not replace any equipment. This issue will be corrected in an upcoming software release.
