I just upgraded my equipment to receive 4k programming. When I asked the technician to tune to one of the 4k channels (104, 105 & 106) before he left to make sure everything was working properly I got the screen message "4k programming not authorized for this location. Try again later or call Customer Service." He said it would probably resolve itself as the guide downloaded but it hasn't. I called Directv Technical Services and was eventually told this is a known problem. Would need to wait for some software update but no way to know when. Is anyone else having this issue? Any suggestions?
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