622 having trouble detecting external hard drive. (1 Viewer)

Doppy

Thread Starter
SatelliteGuys Pro
Aug 24, 2006
239
0
This doesn't happen often, only twice so far, but it just started recently. When I connect a hard drive my 622 shows that no external hard drive is connected. I unplug everything from everywhere and try again and still not detected. I try another hard drive and it also won't be detected. Then after a couple of minutes of it being unplugged I try again and they are both detected. Also, I hooked up one of the hard drives to a different receiver right after the 622 said it was not detected and it worked on the other receiver. They are WD hard drives with no sleep mode. A problem with my 622?

EDIT: I should add I'm sure the power cable works because I can hear the hard drive powering on. I'm also sure it's not the USB cable because there's I have two different ones and neither works at that time. And this only happens when I connect the hard drive, never happened while the hard drive remains plugged in.
 
Last edited:

KKlare

SatelliteGuys Pro
Nov 18, 2003
2,397
13
Los Alamos, NM
As you found you can usually get the EHD to be recognized by powering if off and back on.
Sometimes the receiver will be confused and will require a reboot to recognize any drive.
That is most likely to happen with a momentary power loss or USB disconnect.
-Ken
 

jimdandyvi

SatelliteGuys Pro
Jun 19, 2010
496
0
Virgin Islands
Those are the symptoms my Seagate EHD exhibited. When I ran the Seagate diagnostics on it they program indicated the drive had failed and generated an RMA so I could do a warranty exchange.
 

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