622 Keeps Rebooting - Stuck in an infinite loop.

[fallout2600]

I got a replacement 622 on Monday, activated it and it was working fine. I got home on Tuesday and unit was stuck in a rebooting loop. I unplugged it, then plugged it back in and it does it searching for sats test and as soon as its done, it reboots again? Is there anything I can do before I call tech support? Is there a way to force the original firmware back on and start with a "fresh" start?

 

[RandallA]

Sounds like the new software update broke the receiver. You'll probably will need to contact Tech Support to help you on this one. There's no way to force a previous or original software on these receivers, they just force you to get new software.

 

[fallout2600]

software on the machine was 614 when i checked it this morning...is that the bad software?

 

[Laddyboy]

software on the machine was 614 when i checked it this morning...is that the bad software?

No. Contact customer service/tech support.

 

[RandallA]

The latest one is L616, and no L615 was the bad one. Turn off the receiver and leave it in standby for 20-30 minutes, it should update to L616 (it's spooling to all receivers). Hopefully the new update will fix the reboot issue. If the reboots continue after L616, time to call Tech Support.

 

[fallout2600]

Gotcha'...thanks!