622 problem, please help!

[jself1982]

I know this has been said many many many many times, but today, after about 3 weeks, my 622 has lost the HDMI connection. I've read and read how everyone has had this problem. My question, I bought the 622 from dishdepot.com, do I call them for a replacement or do I call Dish Network, and what do I need to say or who do I need to talk to? Thanks

 

[gutter]

I would call DISH TECH support. your unit is registered with them and they shoud support it. That is my opinion. It can't hur to call them first.

 

[jself1982]

Called tech support, they gave me so long drawn out story about the 622 I have is in perfect condition, blah, blah, blah, finally got them to agree to send a replacement, and the tech said it may be refurbished because he doesn't think I am having an HDMI problem, he then said after this I will not get another replacement and that if HDMI doesn't work on this one them I am S.O.L. ??? Is this correct or what this another stupid tech?