I have a Vip 722k and 2 211ks. The whole system has been pretty much running without fault since we got it back in September 2011. However yesterday morning I came to find that when I turned on my 722k, it had the Acquiring Signal screen. After what seemed to take forever I got the dreaded Complete Signal Loss error. I'd post the codes but they are all different everytime.
Power cycling by unplugging or holding down power button does not help whatsoever. So I did a factory reset in the menu. After a good 20 minutes of it doing its thing it seemed to have fixed it. I had no problem watching TV even late last night.
Today, same crap. Acquiring Signal, complete signal loss blah blah blah. Just did a reset again.
I tried tech support but it was all the usual canned responses. I got bumped up to advanced tech support on the chat and was told it was my switch that was at fault. But why would a factory reset seem to fix things even temporarily if the switch was the culprit? I'd think it wouldn't matter if you did a reset if it was a physical issue with the equipment. Im starting to think that when the 722k updates at 3am, something goes wrong. Im gonna set the update time for later tonight so I can see what happens.
To be clear, I have changed nothing. Nothing was moved or even touched. Weather has been mostly patchy clouds so thats not it either.
Anyway any ideas on whats going on? Is my 72kk on the fritz? Am I looking at replacing the receiver or maybe even upgrading to Hopper?
Power cycling by unplugging or holding down power button does not help whatsoever. So I did a factory reset in the menu. After a good 20 minutes of it doing its thing it seemed to have fixed it. I had no problem watching TV even late last night.
Today, same crap. Acquiring Signal, complete signal loss blah blah blah. Just did a reset again.
I tried tech support but it was all the usual canned responses. I got bumped up to advanced tech support on the chat and was told it was my switch that was at fault. But why would a factory reset seem to fix things even temporarily if the switch was the culprit? I'd think it wouldn't matter if you did a reset if it was a physical issue with the equipment. Im starting to think that when the 722k updates at 3am, something goes wrong. Im gonna set the update time for later tonight so I can see what happens.
To be clear, I have changed nothing. Nothing was moved or even touched. Weather has been mostly patchy clouds so thats not it either.
Anyway any ideas on whats going on? Is my 72kk on the fritz? Am I looking at replacing the receiver or maybe even upgrading to Hopper?
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