So did we ever determine what the real price of the 811 is for existing customers? Is it $299, or $399, or $499? I signed up for the HD pak for 1 year so my superdish install should be free whenever that's needed. Charlie's chats have been putting out a lot of misinformation lately. No wonder they had a bad quarter. I wouldn't invest in this company after seeing how misinformed the CSR's are and how often their products are delayed, not to mention the bugs in them when they do arrive. I haven't had that problem, but I've read enough about them. The whole 6000 stuttering problem and some CSRs claiming there was no problem and others acknowledging it really tourqued me off.