A simple "Thank You" for listening to me.
To save a few bucks, I let them talk me into upgrading to a DVR Package, that would save me $20 per month for a year.
What a disaster.
First unit was the newest "Black" model, never worked - HD Channels would break up constantly, or not tune at all. It's was Extremely Hot and Noisy too. Tried everything, new cable, cooling fans - no go.
Begged for an hour to just get a regular HD Box and forget about the DVR, but let them talk me into an different model DVR. After a couple weeks it too started to act up on HD Channels. Spent a hour on the phone with Tech Support "troubleshooting", but I can connect my other Plain HD Box and it works perfect.
So after 6 months of BS, they finally agreed to switch out the DVR to a Regular HD unit and we have been happy ever since.
After 10 years, I don't know why I had to go thru all that to be happy.
To save a few bucks, I let them talk me into upgrading to a DVR Package, that would save me $20 per month for a year.
What a disaster.
First unit was the newest "Black" model, never worked - HD Channels would break up constantly, or not tune at all. It's was Extremely Hot and Noisy too. Tried everything, new cable, cooling fans - no go.
Begged for an hour to just get a regular HD Box and forget about the DVR, but let them talk me into an different model DVR. After a couple weeks it too started to act up on HD Channels. Spent a hour on the phone with Tech Support "troubleshooting", but I can connect my other Plain HD Box and it works perfect.
So after 6 months of BS, they finally agreed to switch out the DVR to a Regular HD unit and we have been happy ever since.
After 10 years, I don't know why I had to go thru all that to be happy.