Android app (network error)

[RidgeRunner]

Does anyone know if there is a problem with the android app? When I try to login I get a error that says network error please try again. I uninstalled and reinstalled the app with no luck.

 

[harshness]

This may be related to primestar31's issue with the Securi firewall.

Are you using the app on your home Wi-fi or through your device's wireless connection?

 

[RidgeRunner]

I've tried both. No luck

 

[Scott Greczkowski]

I don’t have my android device here so I can’t test it tonight. (I accidentally left it at work on Friday.

But good news is the iOS version is working.


Sent from my iPhone using the SatelliteGuys app!

 

[dishdude]

No issues on Android here.

 

[Juan]

I've tried both. No luck

What device are you using and what software version?

Sent from my SM-G950U using the SatelliteGuys app!

 

[RidgeRunner]

Samsung S7 edge (Samsung-SM-G935V)
app 7.1.55 (Build 400201, Base on 30550009)

 

[HIFI]

All good here.

Sent from my Note 8 using the SatelliteGuys app!

 

[RidgeRunner]

well, I cleared the memory for the app and the data cache. Works fine now.

Sent from my SM-G935V using the SatelliteGuys app!