Which is the problem with going complacent. Leads down a slippery slope toward E* and Comcast.
Directv has the best customer service, the best service anyway. Would you be happy if they became E* service wise?
Annoyed with wating for new HD
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Which is the problem with going complacent. Leads down a slippery slope toward E* and Comcast.
Directv has the best customer service, the best service anyway. Would you be happy if they became E* service wise?
The whole complacency thing always leads down a quick slope. The original D11 scheduale was for the Hd channels to come on fast. IF negociations aren't going south and they are changing the way they do things, it's a change in customer service and may lead to an E* like attitude.
now you're being clear :up this year but not a whole year. look and you'll find that after may the big roll out for E began. look it up please. i know this because one i have E and two because this was the time when i signed up with D. as soon as i signed up with D , E began adding more HD. Then there was the pleasant surprise that the day E added some HD they took away a bunch at midnight. Good business practices huh?
E* lost Customers last Quarter, Just keep that in mind! 25,000, D* still added over 100,000 , even with the economy in the shards that its in . D* is a far more stable company the E*. Verizon, might have good PQ , But if I have to talk to one more Verizon ill speaking CSR, from their crappy Motorola Modem malfunctions , I'll go on a shooting rampage at Verizon.
No it isn't, but your talking a company with values that are much less about the customer.
Like I said, if D* isn't still negociating, or at all, and have changed their market strategy, I fear the worst for what will become of the service.
Like I said, if D* isn't still negociating, or at all, and have changed their market strategy, I fear the worst for what will become of the service.
If D* had the same service as E*. I would switch 100% totally to D* Even though E* HD DVRs would be missed.
Some of the companies who turned into failures started by having a change for the worse.
D* is more stable. But all it takes is a decision to be worse and they won't... In about 10 years yeah... But still...
it sounds to me like you kissing and chomping on E's a$$. You're making this about E when this thread is about how irritated we are with D. Why don't you head on over back to the E forums? E should be very happy with a customer like you that will stay with them no matter what even though they're losing subs every quarter now.
Eh, if I was, I wouldn't be worried about D* turning into a worse product (Which I called E*, tell me how much I like them?)
It's really on a matter of IF D* has changed customer service.
OK now maybe it is turning into E* vs D* . Why I don't know. Bottome line D* has been adding locals, and will add more HD networks ,when they feel like it. D* not losing customers ,so whats the rush"?
exactly. D has the brighter future which is the main reason why i signed up with them
I hope you are right. Honestly... getting those current HBO/MAX channels and a few more nationals like Fox News HD and Travel Channel HD would make me happy for at least another 6 months to a year. Don't quote me on this, because I'll probably be back here b*tching about something in March..haha!
That only depends on continuing to make the right choices.
Here, tell me who the fanboy is now?
Review of DIRECTV - dslreports.com
Yes, I did that review, just like I did Charter. Just like I said I had Charter. I've had absoloutely no problems with D*. Never met a better company. But... I'm not so huge on D* to ask questions on if they'll stay that way.
ok so don't worry about it Z. I'm ready to drop E and just stay with D because of E's horrible customer service and their childish business habits. if in the future Fios is available in my area and it's better than D, I'll be the first to sign up and drop D and bitch about it. But I'm very happy here and i think we're on the right track. Enjoy what you have which is more than what others have.
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