anybody else having audio dropouts on AXS TV?

[jannah]

I forgot to add, I also emailed AXS TV again this morning to let them know that it all programming not just the ones I listed in my first email. Aye yi yi

 

[jannah]

Just received a follow up email from AXS TV.

Yes indeed, let's hope!
They may need to reboot the equipment used to decode our channel, which is why other channels you have are not experiencing this issue?
I'll follow up with them later today.
Appreciate the prompt response.
Thanks Diana,
Lee

 

[zippyfrog]

AXS has been on for about 10 minutes and there have been no audio issues that I could hear. The show is "Nothing but Trailers" and it sounds fine. Keeping my fingers crossed.

 

[jannah]

AXS has been on for about 10 minutes and there have been no audio issues that I could hear. The show is "Nothing but Trailers" and it sounds fine. Keeping my fingers crossed.

 

[jannah]

No audio issues detected last night or today. YAY !

 

[jannah]

Watching the Top Ten Revealed right now and the audio issues are back. Arghhhh

 

[Willh699]

I'm starting to think Dish can never fix this issue and you need to tell them that the issue is back and tell them to reset what ever is causing it on a daily basis or ask if they could get a long term fix like move to something that can decode the channel better.

Sent from my SM-A205U using Tapatalk

 

[jannah]

Called Dish and opened another ticket. I don't know what else to do.
Any Dish employees on here able to check into this problem ?

 

[Mr Tony]

I know this is the Dish forum but from a Directv customer I have seen times during Top 10 Revealed where the audio doesnt sync with the video. It may be a little bit off. Seen it on Cash Cab also.
But most of the time its fine so its weird it happens on one show but then the next episode it works fine.