Attention PR HD subs

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well I had a very interesting chat seems like existing subs got the free 6month promo,also no luck trying to get plat HD for 61.5w,also channels that are in the Puerto Rico HD pack and you do not subscribe to on your SD package WILL be included for free!so classic bronze gets you a few channels from classic silver,I am happy with this since the PR HD pack includes a few silver channels I wanted

[FONT=Arial, Helvetica, sans-serif](23-12-3) Faidra S.: How can I help you with PlatinumHD?
: I saw something saying I can get it free with any HD pack
: I have an HD pack at this moment
(23-12-3) Faidra S.: I can help you with that. Can you verify the address on the account please?
:
(23-12-3) Faidra S.: Thank you.
(23-12-3) Faidra S.: Unfortunately our HD packs are different in Puerto Rico.
(23-12-3) Faidra S.: And the PlatinumHD pack is not offered there.
: ah
(23-12-3) Faidra S.: What else can I assist you with?
: Okay then I beleive that would be all
: also
(23-12-3) Faidra S.: Sure.
: I notice the PR HD pack gives me channels I dont have in my basic package
(23-12-3) Faidra S.: Ok.
: is this normal?
(23-12-3) Faidra S.: It is for that area.
: Oh great, so to get those channels there is no need to upgrade to silver?
(23-12-3) Faidra S.: No, there is not.
: example silver has apl and my HD pack gives it to me but with classic bronze 100
(23-12-3) Faidra S.: Y
(23-12-3) Faidra S.: There is only one HD pack for Puerto Rico.
: Okay then I am happy with that
(23-12-3) Faidra S.: That is good to hear.
(23-12-3) Faidra S.: What else can I assist you with?
: can you check how much I am paying for the Puerto Rico HD pack?
(23-12-3) Faidra S.: Sure.
: Thank You
(23-12-3) Faidra S.: You're very welcome.
(23-12-3) Faidra S.: Right now it is free with your 6 month promo.
: Oh thanks I am happy to hear that! thanks
(23-12-3) Faidra S.: You're very welcome.
: you have answered all of my questions to satisfaction, thanks Faidra
(23-12-3) Faidra S.: You're very welcome.
(23-12-3) Faidra S.: Is there anything else that I can assist you with?
: No, that would be all
(23-12-3) Faidra S.: I'm glad that we were able to assist you with your issue today Jose. Please remember you can view and pay your bill, order PPV's and change your programming with your online account. I hope that you are as excited as we are about your continuing service with us and hope you enjoy the lowest all-digital programming in America! Thank you for chatting with Dish Network, and have a great day!
: thank you very much
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[drecastro]

well, i did access my account via internet, and i was able to add platinum hd package, i am very surprise that i was able to do this.

 

[javigr]

well, i did access my account via internet, and i was able to add platinum hd package, i am very surprise that i was able to do this.

Was that today, because aparently a can order it from my account.

Do yoo have a Sat pointing to 61.5?
Are you reciving the HD channel from Sat 61.5?

 

[drecastro]

about one hour ago, Do you have a Sat pointing to 61.5? yes
Are you reciving the HD channel from Sat 61.5? yes

 

[javigr]

about one hour ago, Do you have a Sat pointing to 61.5? yes
Are you reciving the HD channel from Sat 61.5? yes

You have the PR HD Pak and the Gold HD+Platinum HD?
The map down are from the PR HD or Gold HD?

Sorry for all the questions

 

[drecastro]

i have no idea about map down, Programming: Classic Gold 250
Local Channels: National PBS, Superstation Package, Puerto Rico DMA Package
Premium Channels: HBO, Cinemax, Showtime Unlimited, Starz!
International or Ala Carte Add-ons: HD & Platinum, , HD Pak, NBA League Pass, Nosports

 

[Tom_P]

That's correct people I just accesed my brother's account and the HD Platinum option is there. Remember add it only if you have a 6 footer to get the 61.5.

 

[ljdonato]

i have no idea about map down, Programming: Classic Gold 250
Local Channels: National PBS, Superstation Package, Puerto Rico DMA Package
Premium Channels: HBO, Cinemax, Showtime Unlimited, Starz!
International or Ala Carte Add-ons: HD & Platinum, , HD Pak, NBA League Pass, Nosports

drecastro:
Are you home? if so please confirm that you can get WGN, National Geographic, CI, etc.

Also, did your price went up $10?

I saw that add on yesterday or the day before, but assumed that I was not going to be able to do anything online.

If I ca do this, that would be very good news!

 

[javigr]

I have the PR HD Pak if I add the Gold HD+Platinum will cost extra?

 

[drecastro]

yes i'm at home, i have all the channels.

 

[drecastro]

about the $10.00, i really don't know{don't care, i had been waiting for this to long}

 

[ljdonato]

about the $10.00, i really don't know{don't care, i had been waiting for this to long}

Thanks for the info, I'll go home and check. Will report.

 

[Tom_P]

You bet that you're going to pay the $10, the other subscribers like me with the US Packages pay them...

 

[ljdonato]

The map down are from the PR HD or Gold HD?

I would also like to know if anyone, after upgrading via the website, can answer this one.

 

[Symbol]

Sadly at this time I have my 6 footer down since almost 1 year,its in the garage gathering dust,I might set it up this weekend
so if I pay for the PR HD pack I can get this new plat pack at no extra cost?

 

[javigr]

Hi

I have the PR HD Pak and Just added the HD & Platinum thru the web site. All channel are UP with PR HD mapdown.


Current Programming: Classic Gold 250
Local Channels: Puerto Rico DMA Package
Premium Channels: 1 Yr Cinemax for a Penny with Autopay Participation, HBO, Showtime Unlimited, Starz!
International or Ala Carte Add-ons: HD & Platinum, Nosports, HD Pak


Dish will have a presentation in Hotel La Concha for retailer. If someone have info let us know.

 

[ljdonato]

Hi

I have the PR HD Pak and Just added the HD & Platinum thru the web site. All channel are UP with PR HD mapdown.


Current Programming: Classic Gold 250
Local Channels: Puerto Rico DMA Package
Premium Channels: 1 Yr Cinemax for a Penny with Autopay Participation, HBO, Showtime Unlimited, Starz!
International or Ala Carte Add-ons: HD & Platinum, Nosports, HD Pak


Dish will have a presentation in Hotel La Concha for retailer. If someone have info let us know.

Hi javigr
I assume you are being charged the $10, right? Nice to know that 110 is reigning over 61.5 where it matters.

I believe technoguy is going to let us know what he can about friday's retailer summit.

 

[Tom_P]

Sadly at this time I have my 6 footer down since almost 1 year,its in the garage gathering dust,I might set it up this weekend
so if I pay for the PR HD pack I can get this new plat pack at no extra cost?

You might want to add the package before they take it away....

 

[ljdonato]

People

I upgraded via the website to the HD + Platinum.
I receive every channel, but after a while, the mapdown was activated in the guide, and it is from 61.5.
So beware, if you have poor reception on 61.5, especially from tps 19 and 24, and you are going to record something that is also available in the PR pak, do it on the 49xx's, or you may risk losing the signal in the midst of it.

Also, I was charged $10/mo., as expected.

But I have WGN, Palladia, NatGEo and others I wanted....

Enjoy

 

[Tom_P]

I don't use channel map downs for that same reason, I couple of times Battlestar galactica on the Scifi Channel was recorded on SD instead of HD....