"Grossly mismanage" a business that was on the verge of bankruptcy when it was bought? How many Blockbuster locations would you have to provide the service you describe. What type of need is there for that type of service? How would that be better than what they do now? Does DirectTV do this? If they don't are they grossly mismanaged?
It's called business and failures do happen. There was limited downside to all this. I guess I look at this differently in that 300 stores stayed open longer than they would have otherwise.....
I always know that any post you make on this forum will consist of a Dish slam.....
Not to mention, I do not know what need there is for those services? Paying bills is increasing going online, there's still physical main-in option, and for everyone else, there's already plenty of walk-in options in the marketplace.
As for returning/swapping boxes/equipment, there's already package delivery, and local/independent contractors.
Plus, Dish already has partners in the retailer business.
Otherwise, main/only reason Dish purchased BB in the first place was for the building spaces. They were not interested in getting into the rental business. They were interested in getting into the wireless business. Once that fell through, there was no real reason to keep the locations opened.