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[charlesrshell]

Soooo- You're a Zombie?

That's me. Stay at home watch my Hopper & keep up with my cell phone. I fit right in during the Covid scare.

 

[EarDemon]

I have heard about people becoming more fearful of crime as they get older, but it hasn't hit me (yet??). I look at graphs that show much higher crime rates in my young years and remind myself that I was very infrequently murdered while shopping even back then and go on with my day. I enjoy getting in a car and going places, but it sounds like they'll come to you too, so options abound.

I enjoy going places too. Just not to neighborhoods where there's an armed guard at the front door of Burger King, where the Pepsi and Budweiser delivery guys have armed guards riding with them, where I had an attempted car jacking, where I was asked ' do you want to buy some DVDs' from a guy selling pirated DVDs out of his trunk, then saying "no thanks' only be yelled at 'hey white boy get back here now and buy some DVDs', to having a fight break out in front of me inside a check cashing place while I was doing by job, to missing a stabbing by 5 minutes, to having a customer of mine being robbed at gun point at while I was supposed to be there, but fate intervened. Plus more. And that's only my experiences in Buffalo, there's also my time in Rochester.

This was my early to mid 20s, experiencing life outside of rural living for the first time. And I don't like it.

Call me crazy, but I'd rather not go to places with bars on windows and armed guards at fast food restaurants. If I wanted to subject myself to that environment I'll just go down the road to Attica.

 

[dishdude]

 

[Strega]

Soooo- You're a Zombie?

 

[telstar_1]

Customer Service, next?

Yes, technicians still run late. You'd be amazed at how things don't just fall right into place, houses aren't pre-wired, etc. I've never had a tech "miss" an appointment, but I've had plenty of customers not be home when they had an appointment.


This is a stupid question. You think we stopped putting up dishes for phones?? Again, it's customer service. "We make it easy by coming to you".
You think because YOU know how to activate a new device or transfer your stuff to a new device, everyone does?? Half of you people out there don't know how to get out of a menu or many of the things a remote control does.
As for under 50, more than you'd think, but at the same time, who is Dich, DTV, and many cable TV companies' primary demographic?? It sure as hell isn't people under 50. Again, you THINK you know what you're talking about.


DC area. 'nuff said


For the THIRD time - customer service. You don't have a clue

Self-owned servicers based locally to the customer (local dealers) pretty much naturally act to avoid vague/missed call times, as opposed to centralized scheduling by a fleet operator. All I can say is that I never at any point had customers waiting for open-ended hours on a call and if a call had been scheduled but I wasn't going to make it or make it at a given time (which was never left open for hours), I was in immediate contact. This, I guess, DiSH just didn't want.

It's.Not.1998

Radio Shack sold self-installation kits, FCOL.
You are making untrue assumptions to stroke the I-Hate-Dish chip on your shoulder

DiSH didn't sell self-installation kits (that I know of). It provided them without charge to buyers of systems who had either been sold them by nonservicing "retailers" or by DiSH themselves. They notably ran a promotion wherein they had Santa Claus sending "free self-installation kits" as a gift from DiSH.

Ho-Ho-Ho....Put up the lights, put up the dish.

What they didn't do was to refer local dealers! Not that they'd necessarily even know which ones to refer as they'd lumped us all, longtime dealers and the hucksters alike that they'd recruited to sell only, into the same "retailer" definition. Once when I asked about this, they told me that their CSRs "deserved to make some money, too," presumably from direct-selling commissions. They didn't say as to what the customer deserved.

They didn't deserve treatment like that, in 1998 or any other year A.D. It shows the underlying character (or lack) of DiSH. Granted DTV worked very similarly in that regard, but DiSH had promised us all much better. Hypocrisy makes it all the worse.

I have heard about people becoming more fearful of crime as they get older, but it hasn't hit me (yet??). I look at graphs that show much higher crime rates in my young years and remind myself that I was very infrequently murdered while shopping even back then and go on with my day. I enjoy getting in a car and going places, but it sounds like they'll come to you too, so options abound.

People may become more insecure in a lot of ways as they age and become less physically and/or mentally adept/confident. Crime fears are most strongly tied to crime fearmongering (which there is always plenty of because it works), with age having fairly little to do with susceptibility.

 

[rvvaquero]

Why don't we just create a "I hate Dish Network" thread so we can congregate all these DISH bashing posts in one place and not let them contaminate every single DISH thread?

 

[charlesrshell]

Why don't we just create a "I hate Dish Network" thread so we can congregate all these DISH bashing posts in one place and not let them contaminate every single DISH thread?

AMEN

 

[telstar_1]

Why don't we just create a "I hate Dish Network" thread so we can congregate all these DISH bashing posts in one place and not let them contaminate every single DISH thread?

There's an entire site for that called dishretailer.com, but you pretty much have to be a DiSH dealer, er, "retailer" to participate in the daily bashing. The dealers on that board were part of putting a class-action lawsuit on them for defrauding us that they were made to pay out on. And not pennies. $1000s to 100s of $1000 per dealer.

Suffice it to say, there's the DiSH in front of the curtain, and the other DiSH behind it.

 

[mphca]

Self-owned servicers based locally to the customer (local dealers) pretty much naturally act to avoid vague/missed call times, as opposed to centralized scheduling by a fleet operator. All I can say is that I never at any point had customers waiting for open-ended hours on a call and if a call had been scheduled but I wasn't going to make it or make it at a given time (which was never left open for hours), I was in immediate contact. This, I guess, DiSH just didn't want.


DiSH didn't sell self-installation kits (that I know of). It provided them without charge to buyers of systems who had either been sold them by nonservicing "retailers" or by DiSH themselves. They notably ran a promotion wherein they had Santa Claus sending "free self-installation kits" as a gift from DiSH.

Ho-Ho-Ho....Put up the lights, put up the dish.

What they didn't do was to refer local dealers! Not that they'd necessarily even know which ones to refer as they'd lumped us all, longtime dealers and the hucksters alike that they'd recruited to sell only, into the same "retailer" definition. Once when I asked about this, they told me that their CSRs "deserved to make some money, too," presumably from direct-selling commissions. They didn't say as to what the customer deserved.

They didn't deserve treatment like that, in 1998 or any other year A.D. It shows the underlying character (or lack) of DiSH. Granted DTV worked very similarly in that regard, but DiSH had promised us all much better. Hypocrisy makes it all the worse.


People may become more insecure in a lot of ways as they age and become less physically and/or mentally adept/confident. Crime fears are most strongly tied to crime fearmongering (which there is always plenty of because it works), with age having fairly little to do with susceptibility.

 

[mphca]

Back in 1997 I bought a DISH 3000 (IR remote) and a 4000 (UHF remote). For and extra $49 I bought the installation kit. It included a dish, mounting hardware, roof anchors, 50' or 75' of coax, SW-21 (??) switch, a grounding clamp, and a compass. This was purchased at FRY's in San Jose, CA., and was before any locals available. When locals were available, a second dish pointed to 148deg. So here I am after 29 years still a DISH customer with a Hopper 3, 2 Joeys, and a Wally for camping.

 

[telstar_1]

And all the time self installed?

Hm, that must have been the rare big-box store that DiSH was in back then. Charlie desperately wanted to be in all of them but DTV had locked up exclusives.

 

[Derek K]

And all the time self installed?

Hm, that must have been the rare big-box store that DiSH was in back then. Charlie desperately wanted to be in all of them but DTV had locked up exclusives.

Back in the day Dish was in Sears, Costco, and a few other big box retailers. I do remember specifically DIRECTV had Radio Shack, Circuit City and Best Buy in the early days.

The big box stores business model worked when systems cost $200 or more for a 1 room system and the consumer only needed to point a Dish towards 101 for DIRECTV and 119 for DISH. At the time the installations where easy enough for most people who where handy with a set of tools.

Where the box stores became less popular was when both providers went to a free install, and the customer was no longer allowed to take the equipment home with them.

Where the Big box stores essentially got out of the satellite business so to speak was when everything went to a free multi room installation. Since there was so many options such as the number of rooms, High Definition, and DVR you had to have someone knowledgeable that could sell the service and enter an order in the system. Going to Best Buy and Radio Shack, signing up for satellite, was basically being referred to an 800 number and a promotion code on a piece of paper so Best Buy or Radio shack could get credit for the sale.

Radio Shack eventually sold Dish for a short period of time. It was not by choice, but rather piracy. Too many people where going to Radio Shack and buying systems for the access card to pirate the systems, and never activating them. Radio shack was losing money due to the non activation of the equipment they had sold and went to Dish because at the time Dish did not have a piracy problem. Dish eventually had a worse piracy problem than DIRECTV, but it did not make a difference for any of the box stores since nobody was taking equipment home with them after signing up for an installation

 

[Derek K]

Back in 1997 I bought a DISH 3000 (IR remote) and a 4000 (UHF remote). For and extra $49 I bought the installation kit. It included a dish, mounting hardware, roof anchors, 50' or 75' of coax, SW-21 (??) switch, a grounding clamp, and a compass. This was purchased at FRY's in San Jose, CA., and was before any locals available. When locals were available, a second dish pointed to 148deg. So here I am after 29 years still a DISH customer with a Hopper 3, 2 Joeys, and a Wally for camping.

It didn't come with an SW21 148 Didn't become operational till some time in late 1998 and Dish didn't get 110 till 1999 when it was acquired from Rupert Murdoch

 

[telstar_1]

Back in the day Dish was in Sears, Costco, and a few other big box retailers. I do remember specifically DIRECTV had Radio Shack, Circuit City and Best Buy in the early days.

The big box stores business model worked when systems cost $200 or more for a 1 room system and the consumer only needed to point a Dish towards 101 for DIRECTV and 119 for DISH. At the time the installations where easy enough for most people who where handy with a set of tools.

Where the box stores became less popular was when both providers went to a free install, and the customer was no longer allowed to take the equipment home with them.

Where the Big box stores essentially got out of the satellite business so to speak was when everything went to a free multi room installation. Since there was so many options such as the number of rooms, High Definition, and DVR you had to have someone knowledgeable that could sell the service and enter an order in the system. Going to Best Buy and Radio Shack, signing up for satellite, was basically being referred to an 800 number and a promotion code on a piece of paper so Best Buy or Radio shack could get credit for the sale.

Radio Shack eventually sold Dish for a short period of time. It was not by choice, but rather piracy. Too many people where going to Radio Shack and buying systems for the access card to pirate the systems, and never activating them. Radio shack was losing money due to the non activation of the equipment they had sold and went to Dish because at the time Dish did not have a piracy problem. Dish eventually had a worse piracy problem than DIRECTV, but it did not make a difference for any of the box stores since nobody was taking equipment home with them after signing up for an installation

I would not say that DiSH at any time "had a worse piracy problem" than DTV, which was for certain period in the 90s basically wide open to hacking through smart card attacks. Charlie would regularly denounce DTV CEOs for allowing it to continue, which he considered to be a robber of business from DiSH. Attacks on DiSH would come but were never as easy or widespread as those of DTV.