Brighthouse Michigan - Clock Error

[cjanik]

The clock on my DVR box is 38 seconds behind the correct time, as indicated by my clock that is synced to the atomic clock in Colorado.

As a result, quite often I miss the very beginning of programs that are recorded because the DVR doesn't start recording until 38 seconds after the program starts.

Any ideas?

Thanks!

 

[The Insider]

The Box clock (at least here) is set by the server times in the hubs/headend. So that maybe a area wide issue you can call and let them know. Otherwise until the problem is resolved you can set your series to record 1 min before "start time" so you dont miss anything until they resolve the issue.

 

[Khandurian]

Ya that would suck! Call your local service center and have a trouble call put in. Only way you get that resolved.