C61K Issues Today

[Scott Greczkowski]

I am getting reports from DIRECTV that a number of customers with C61K's having the following issues today...

“Wired Connection Lost”
“No Server Detected “
“Banner no Program and HDCP content protection “

If you are having these issues be assured DIRECTV is aware of the problems and is working on a solution.

If you want to upload your logs to DIRECTV you can do it by doing a SENDREPORTALL to DIRECTV. This can help them better track down the issues.

 

[Hideftv]

Report All: 20160408-PKGV

I am having audio problems with the C61K using the optical or digital coax output. No audio on 4K channels until you change the channel to a HD channel and then back to the 4K channel.

Also, no audio and no video on channel 104 when going from channel 106 to channel 104.